White Spots Within Black Image Area
Possible Causes
Paper does not meet
specification
The toner cartridge is
damaged
Printed Image Rubs Off or Smears
Possible Causes
There is moisture in the paper
Paper does not meet
specification
The top cover is not fully
closed
The fuser is not functioning
properly
The Print Is Damaged
Possible Causes
Paper does not meet
specification
There is excessive moisture in
the paper
Damaged paper has been
loaded in the paper tray
Actions You Should Take
Use recommended paper (see "Selecting
Paper and Other Printable Material" on
page 25)
Replace the toner cartridge (see
"Changing the Toner Cartridge" on
page 101
Actions You Should Take
Load fresh, dry paper
Use recommended paper (see "Selecting
Paper and Other Printable Material" on
page 25)
Close the top cover
Consider replacing the usage kit. See
"Changing the Usage Kit" on page 104
Actions You Should Take
Use recommended paper (see "Selecting
Paper and Other Printable Material" on
page 25)
Load fresh, dry paper
Load fresh, dry paper
Print Sample
Print Sample
Print Sample
Appendix B. Print Quality Problems
153