Lexmark W812 User Reference Manual page 43

Symptom
Jobs do not print
(continued).
Held jobs do not print. A formatting error has
Job takes longer than
expected to print.
Job prints from the
wrong tray or on the
wrong paper or
media.
You cannot find the
universal setting on the
paper size dial.
Incorrect characters
print.
Cause
You are using the wrong printer
driver or are printing to a file.
Your MarkNet™ print server is
not set up properly or is not
connected properly.
You are using the wrong
interface cable, or the cable is
not securely connected.
occurred.
The printer has insufficient
memory.
The printer has received
invalid data.
The job is too complex.
Page Protect is set to On.
Printer driver settings are
incorrect.
There is no paper size
identifying universal on the
paper size dial.
You are using an incompatible
parallel cable.
The printer is in Hex Trace
mode.
Solution
• Verify that you selected the printer driver
associated with your Lexmark W812 printer.
• If you are using a USB port, make sure you are
running Windows 98, Windows Me, or
Windows 2000, and using a Windows 98,
Windows Me, or Windows 2000 compatible
printer driver.
Verify that you have properly configured the printer
for network printing.
Refer to the drivers CD or to Lexmark's Web site for
information.
Make sure you are using a recommended interface
cable.
Refer to the Setup Guide for cable specifications.
• Print the job. (Only part of the job may print.)
• Delete the job.
• Free up additional printer memory by scrolling
through the list of held jobs and deleting others
you have sent to the printer.
Delete the job.
Reduce the complexity of your print job by
eliminating the number and size of fonts, the number
and complexity of images, and the number of pages
in the job.
Set Page Protect to Off from the
1 Press Menu until you see Setup Menu, and then
press Select.
2 Press Menu until you see Page Protect, and then
press Select.
3 Press Menu until you see Off, and then press
Select.
Make sure the Paper Size
specified in the printer driver are correct for the job
you are printing.
Look at the last icon on the paper size dial. The
universal setting is indicated with a picture only.
If you are using a parallel interface, make sure you
are using an IEEE 1284-compliant parallel cable.
We recommend Lexmark part number 1329605 (10
ft) or 1427498 (20 ft) for the standard parallel port.
If Ready Hex appears on the display, you must exit
Hex Trace mode before you can print your job. Turn
the printer off and back on to exit Hex Trace mode.
43
Setup Menu.
and Paper Type