Lexmark 5300 Series User Manual
Lexmark 5300 Series User Manual

Lexmark 5300 Series User Manual

Lexmark printer user guide
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Table of Contents

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Lexmark 5300 Series All-In-One
User Guide
May 2007
www.lexmark.com

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Table of Contents
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Summary of Contents for Lexmark 5300 Series

  • Page 1 Lexmark 5300 Series All-In-One User Guide May 2007 www.lexmark.com...
  • Page 3: Table Of Contents

    Performing faxing and related tasks...52 Managing fax jobs...58 Working with photos...67 Connecting photo storage devices...67 Working with photos using the control panel...70 Working with photos using the computer...76 Understanding the printer...85 Understanding the printer parts...85 Understanding the software...97 Networking the printer...110 Networking overview...110 Contents...
  • Page 4 Tips for using network adapters...112 Finding your MAC address...112 Maintaining the printer...113 Print cartridges...113 Cleaning the scanner glass...119 Refilling a print cartridge...119 Using genuine Lexmark print cartridges...119 Ordering supplies...119 Finding information about the printer...121 Contacting Customer Support...123 Troubleshooting...125 Setup troubleshooting...125 Print troubleshooting...131...
  • Page 5: Safety Information

    This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
  • Page 6: Printing

    The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to print a photo, load photo paper into the printer.
  • Page 7: Loading Banner Paper

    Remove all paper from the paper support before loading the banner paper. Tear off only the number of pages needed to print the banner. Place the required stack of banner paper on the top cover. Feed the leading edge of the banner paper into the printer first. Make sure: •...
  • Page 8: Loading Envelopes

    Loading envelopes You can load up to 10 envelopes at a time. Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Load envelopes in the center of the paper support with the stamp location in the upper left corner. Make sure: •...
  • Page 9: Loading Labels

    “Printing iron-on transfers” on page 13 Loading labels You can load up to 25 sheets of labels at a time. Load labels with the print side facing you and the top of the sheet fed into the printer first. Make sure: •...
  • Page 10: Performing Printing And Related Tasks

    Photo/Glossy paper—Photo paper with a special coating. It is used specifically for printing photos with crisp, sharp images. • Lexmark Photo Paper—A heavy photo paper specifically designed for Lexmark inkjet printers, but compatible with all inkjet printers. Inexpensive and fade-resistant, it offers excellent image quality for everyday photo-printing projects.
  • Page 11: Related Topics

    Customize the settings as needed in the Page Setup dialog. With a photo open, choose File From the “Format for” pop-up menu, choose 5300 Series. From the Paper Size pop-up menu, choose the paper size loaded. Note: Make sure you choose an option that has (Borderless) in it. For example, if you loaded letter-size photo paper, choose US Letter (Borderless).
  • Page 12: Printing Cards

    Make sure the print side of the card faces you. Customize the settings as needed in the Page Setup dialog. With a document open, click File From the “Format for” pop-up menu, choose 5300 Series. From the Paper Size pop-up menu, choose a card size. Choose an orientation.
  • Page 13 Make sure the print side of the envelopes faces you. Customize the settings as needed in the Page Setup dialog. With a document open, click File From the “Format for” pop-up menu, choose 5300 Series. From the Paper Size pop-up menu, choose the envelope size loaded. Choose an orientation.
  • Page 14: Printing A Banner

    Customize the settings in the Page Setup dialog. With your document open, choose File From the Settings pop-up menu, choose Page Attributes. From the “Format for” pop-up menu, choose the printer. From the Paper Size pop-up menu, choose A4 Banner or US Letter Banner. Select an orientation.
  • Page 15: Printing Transparencies

    Load transparencies. Customize the settings as needed in the Page Setup dialog. With a document open, click File From the “Format for” pop-up menu, choose 5300 Series. From the Paper Size pop-up menu, choose a paper size. Choose an orientation.
  • Page 16: Printing Color Images In Black And White

    Customize the settings as needed in the Print dialog. With a document open, click File From the Printer pop-up menu, choose 5300 Series. From the third pop-up menu from the top, choose Layout. • From the Pages per Sheet pop-up menu, choose the number of pages you want to print on one sheet.
  • Page 17: Managing Print Jobs

    “Using the Print dialog” on page 99 Managing print jobs Pausing print jobs While the document is printing, click the printer icon on the dock. From the queue window, select the job you want to pause. Click the Hold icon.
  • Page 18: Learning About The All-In-One Software Print Options

    From the list of printers, double-click your printer. From the printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to resume a particular print job, select the document name, and then click Resume.
  • Page 19 Collating copies using the computer The printer can sort multiple copy jobs. If you print two copies of a three-page document, and you choose not to collate them, the pages print in this order: 1, 1, 2, 2, 3, 3. If you choose to collate, the pages print in this order: 1, 2, 3, 1, 2, 3.
  • Page 20: Enlarging Or Reducing An Image

    • “Using the control panel” on page 88 Sharpening an image From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click Click the Adjustments tab.
  • Page 21: Copying

    If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. Before loading paper the first time, slide the paper guides out toward the edges of the paper support. You can load up to: •...
  • Page 22: Loading Original Documents On The Scanner Glass

    You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Make sure the computer and the printer are on. Open the top cover. Place the original document or item facedown on the scanner glass in the upper left corner.
  • Page 23: Performing Copying And Related Tasks

    The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to print a photo, load photo paper into the printer.
  • Page 24: Collating Copies Using The Control Panel

    Collating copies using the computer The printer can sort multiple copy jobs. If you print two copies of a three-page document, and you choose not to collate them, the pages print in this order: 1, 1, 2, 2, 3, 3. If you choose to collate, the pages print in this order: 1, 2, 3, 1, 2, 3.
  • Page 25: Repeating An Image On One Page

    Repeating an image on one page You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, and handouts. Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing you.
  • Page 26: Managing Copy Jobs

    Managing copy jobs Canceling a copy job Press Scanning stops and the scanner bar returns to its home position. Press to turn off the printer. Related topics: • “Using the control panel” on page 88 Copying...
  • Page 27: Scanning

    You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Make sure the computer and the printer are on. Open the top cover. Place the original document or item facedown on the scanner glass in the upper left corner.
  • Page 28: Performing Scanning And Related Tasks

    Performing scanning and related tasks Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the control panel, press Scan Mode.
  • Page 29 “Loading original documents on the scanner glass” on page 22 Scanning a text-only document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass.
  • Page 30 “Loading original documents on the scanner glass” on page 22 Scanning an item for Web page viewing Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass.
  • Page 31: Scanning Multiple Pages Using The Scanner Glass

    Descreening helps to remove wavy patterns from images scanned from magazines or newspapers. Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass in the lower right corner.
  • Page 32: Scanning Text For Editing

    Note: This function will work only if you have installed ABBYY FineReader 5 SprintX. Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon.
  • Page 33: Scanning Over A Network

    You can assign a name to your computer when you install the printer software for the first time. Choose this name when you scan an item on the network printer and want to send the scanned image to your computer. The name of the computer can be changed, as needed.
  • Page 34: Scanning To A Computer Over A Network

    Assigning a “scan to network” PIN lets you control the sending of scanned items to your computer. You can assign a “scan to network” PIN when you install the printer software for the first time. You can also change it as needed.
  • Page 35: Managing Scan Jobs

    Scanning stops and the scanner bar returns to its home position. Press to turn off the printer. To cancel a scan using the software: From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. From the Progress dialog, click Cancel. Related topics: •...
  • Page 36 Adjusting color settings when scanning You can manually adjust the color settings for optimum color output. From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. From the All-In-One Center, click Preview/Edit to open the Scan dialog.
  • Page 37 Cropping photos using the software You can use the Auto-crop feature to highlight certain focal points or to show only a specific portion of an image. From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon.
  • Page 38 The Scan dialog has three main sections: the Settings tab, the Adjustments tab, and the Preview area. From here Go to Settings tab Scan Settings Reduce Background Noise Select a preset scan setting according to the color and document type of your scan. Note: Select Custom Settings to customize the scan setting manually instead of using a preset scan setting.
  • Page 39 The list of applications in the Customize list is generated when you install the All-In-One software. You can expand this list to a maximum of 50 applications. You can add, remove, or modify an application in the Customize list. From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon.
  • Page 40 • “Selecting the All-In-One Center Preferences setting” on page 107 Sharpening an image From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click Click the Adjustments tab.
  • Page 41 Resetting All-In-One software settings to defaults From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. Click Defaults. Related topics: • “Using the All-In-One Center” on page 103 • “Customizing scan settings from the Scan dialog” on page 37...
  • Page 42: Faxing

    If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes.
  • Page 43: Using An Rj11 Adapter

    Norway • Denmark To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. Connect one end of the telephone cord into the Line port Connect the adapter to the telephone line that came with the printer.
  • Page 44 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly. Connect your telecommunications equipment directly to the EXT port on the back of the printer.
  • Page 45 To connect an answering machine or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly.
  • Page 46: Connecting Directly To A Telephone Wall Jack

    There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
  • Page 47: Connecting To A Telephone

    Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
  • Page 48: Connecting To An Answering Machine

    Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”...
  • Page 49: Connecting To A Computer With A Modem

    Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”...
  • Page 50 Connect a second telephone cord from the computer modem to the EXT port Related topics: • “Getting the printer ready to fax” on page 42 of the printer, and then plug it into an active telephone wall jack. of the printer. Faxing of the printer.
  • Page 51 You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Make sure the computer and the printer are on. Open the top cover. Place the original document or item facedown on the scanner glass in the upper left corner.
  • Page 52: Performing Faxing And Related Tasks

    Performing faxing and related tasks CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
  • Page 53: Sending A Fax Using The Control Panel

    Press Enter the time you want to send the fax. Press If the printer is not set to the 24 hour mode, press Press to save your settings. Enter a fax number, or press Phone Book to select a number from the Speed Dial or Group Dial list. For more information, see “Entering a fax number”...
  • Page 54: Receiving A Fax

    The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax.
  • Page 55: Receiving A Fax Manually

    Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number of the person who is sending you the fax appears on the display.
  • Page 56: Forwarding Faxes

    • Forward—The printer sends the fax to the designated fax number. • Print & Forward—The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: From the control panel, press Fax Mode.
  • Page 57: Setting Up Speed Dial Using The Computer

    • “Using the control panel” on page 88 Setting up Speed Dial using the computer From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Fax Setup Utility icon. Select the Speed Dials tab. Click + to enter contact names and fax numbers in the Individuals or Groups tabs.
  • Page 58: Managing Fax Jobs

    Use this Remove Delete a Speed Dial or Group Dial entry. Modify Edit a Speed Dial or Group Dial entry. Print Print all Speed Dial and Group Dial entries in the Phone Book. Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial using the computer”...
  • Page 59: Setting The Distinctive Ring

    Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes.
  • Page 60: Setting Up To Fax While Behind A Pbx

    Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number.
  • Page 61: Setting Up A Fax Footer

    Press repeatedly until Your Fax Number appears. Press Enter your fax number using the keypad. Note: You can enter a maximum of 64 numbers. Press to save the setting. Press twice. Press repeatedly until Tools appears. Press Press repeatedly until Device Setup appears. Press Press repeatedly until Date/Time appears.
  • Page 62: Blocking Unwanted Changes To Fax Settings

    During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information: Press twice. Press repeatedly until Tools appears. Press Press repeatedly until Device Setup appears. Press Press repeatedly until Date/Time appears.
  • Page 63: Blocking Junk Faxes

    Blocking junk faxes If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller ID number. From the control panel, press Fax Mode. Press . Press repeatedly until Fax Setup appears. Press Press repeatedly until Fax Blocking appears.
  • Page 64: Customizing Settings Using The Fax Setup Utility

    Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the 5300 Series Fax Setup Utility icon.
  • Page 65 From here You can Send • Select the telephone dial method you want to use. • Enter a dialing prefix. • Select a dialing volume. • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
  • Page 66 From here You can Fax/Report Printing • Choose to reduce an incoming fax to fit to the paper size loaded, or print it on two sheets of paper. • Choose whether to print a footer (the date, time, and page number) to appear on each page you receive.
  • Page 67: Working With Photos

    • Microdrive Wait for the light located to the right of the slots on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning—Potential Damage: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory card.
  • Page 68: Inserting A Flash Drive

    If the printer does not read the memory card, remove and reinsert it. Notes: • The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears on the display prompting you to remove all memory cards inserted. •...
  • Page 69: Transferring Photos From A Memory Device To The Computer Using The Control Panel

    When reading of images is complete, the number of photos found appears on the display. Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
  • Page 70: Working With Photos Using The Control Panel

    Press Press repeatedly until Save Photos appears. Press If needed, press repeatedly until the setting you want appears. Notes: • If photos on the memory card were taken on more than one date, selections will include Last Date and Date Range. •...
  • Page 71: Understanding The Pictbridge Menu

    Understanding the PictBridge menu The PictBridge default settings menu lets you select printer settings if you do not specify those settings from your digital camera. For more information on making camera selections, see the documentation that came with your camera.
  • Page 72: Printing Photos Stored On The Memory Device Using The Proof Sheet

    Adjust the quality of printed photos. Specify the type of paper loaded. Note: The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you.
  • Page 73: Printing Photos By Date Range

    Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Note: Make sure the paper matches the size you selected on the proof sheet. Press Start Color or Start Black to print your photos.
  • Page 74: Printing Photos Using Color Effects

    Press Press repeatedly until Photo Number appears. Press Use the keypad to enter the number of the photo you want to print. Use the proof sheet to identify the number of a photo. Note: If you want to erase or change the number of the photo you entered, press not press after entering the number of the photo.
  • Page 75: Printing Photos From A Digital Camera Using Dpof

    Using a PictBridge-enabled digital camera to control printing photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera.
  • Page 76: Working With Photos Using The Computer

    • The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
  • Page 77 Make sure the print side of the card faces you. Customize the settings as needed in the Page Setup dialog. With a document open, click File From the “Format for” pop-up menu, choose 5300 Series. From the Paper Size pop-up menu, choose a card size. Choose an orientation.
  • Page 78 Customize the settings as needed in the Page Setup dialog. With a photo open, choose File From the “Format for” pop-up menu, choose 5300 Series. From the Paper Size pop-up menu, choose the paper size loaded. Note: Make sure you choose an option that has (Borderless) in it. For example, if you loaded letter-size photo paper, choose US Letter (Borderless).
  • Page 79: Scanning Images For Editing

    “Loading paper” on page 6 Scanning images for editing Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original image facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 5300 Series folder.
  • Page 80 “Loading original documents on the scanner glass” on page 22 Scanning multiple pages using the scanner glass Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. Select Prompt for multiple pages.
  • Page 81: Saving A Scanned Image

    Saving a scanned image Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 5300 Series folder.
  • Page 82 “Adjusting the brightness of an image” on page 35 Adjusting the brightness of an image From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. From the All-In-One Center, click Preview/Edit to open the Scan dialog.
  • Page 83 Enhancing photo print quality using the software From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. From the “What is being scanned?” menu, choose Photo. From the “How will the scanned image be used?” pop-up menu, choose To be printed or To be viewed on monitor/web page.
  • Page 84 From the Scan dialog, click Click the Adjustments tab. From the Blur/Sharpen area, move the slider to adjust the level of sharpness of the scanned image. Related topics: • “Customizing scan settings from the Scan dialog” on page 37 • “Enhancing photo print quality using the software”...
  • Page 85: Understanding The Printer

    Use for faxing. For more information about connecting this cord, see “Choosing a fax connection” on page 42. Power cord Attaches to the power supply port located at the back of the printer Quick Setup sheet Initial setup directions Installation software CD...
  • Page 86: Understanding The Parts Of The Printer

    Use the Paper support Load paper. PictBridge port Connect a PictBridge-enabled digital camera or a flash drive to the printer. Memory card slots Insert a memory card. Control panel Operate the printer. For more information, see “Using the control panel” on page 88.
  • Page 87 Note: Do not connect additional devices to the LINE port, and do not connect a DSL (digital subscriber line), ISDN (integrated services digital network), or cable modem to the printer. Power supply with port Connect the printer to a power source using the power cord. Related topics: •...
  • Page 88: Using The Control Panel Buttons And Menus

    Messages • Menus Press • Turn the printer on and off. • Stop the print, copy, scan, or fax process. Copy Mode Access the copy default screen and make copies. Note: The mode is selected when the button light is on.
  • Page 89 Clear a fax number or end a fax transmission, and return to the fax default screen. • Exit a menu or submenu, and return to the default copy, scan, fax, or photo card screen. • Clear current settings or error messages, and return to default settings. Understanding the printer...
  • Page 90 Type numbers to enter or edit the date and time shown on the display. Set the printer to answer all incoming calls when the button light is on. Note: For information on setting the number of rings before the printer will answer incoming calls, see “Receiving a fax automatically”...
  • Page 91: Understanding The Copy Menu

    Specify the size of the original document. Specify the type of the original document. • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Customize printer setup settings. • Defaults—Customize printer settings. Understanding the printer...
  • Page 92: Understanding The Fax Menu

    Press Start Color or Start Black. Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. Device Setup—Customize printer setup settings. Defaults—Customize printer settings. Understanding the printer repeatedly until the submenu item or the...
  • Page 93: Understanding The Photo Card Menu

    Understanding the Photo Card menu If necessary, press Photo Card, or insert a memory card or a flash drive into the printer. For more information, see “Inserting a memory card” on page 67 or “Inserting a flash drive” on page 68.
  • Page 94 Adjust the quality of printed photos. Specify the type of paper loaded. • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Customize printer setup settings. • Defaults—Reset printer settings to factory defaults. Understanding the printer...
  • Page 95: Saving Settings

    • To select a temporary setting. An * appears next to the selected setting. Note: The printer reverts to the default setting of a temporary setting after two minutes of inactivity or if the printer is turned off. Temporary settings...
  • Page 96: Installing Another Language Control Panel

    “Using the control panel” on page 88 Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. Lift and remove the control panel (if one is installed). Choose the correct control panel for your language.
  • Page 97: Understanding The Software

    “Removing and reinstalling the software” on page 164 Removing the printer software If the printer software is not installed properly, a communication error message appears when you try to print. Uninstall the printer software, and then reinstall it. From the Finder desktop, double-click the Lexmark 5300 Series folder.
  • Page 98: Using The Page Setup Dialog

    If the folder for the printer is not found on the desktop or was accidentally deleted: Go to the Mac OS X drive where the printer software was installed. Choose Library Printers Double-click the Uninstaller icon for your printer. Complete the user authentication notice, and then click OK.
  • Page 99: Using The Print Dialog

    Note: Recommended values are between 25% and 400% of the original size. Go to the Help Center for more information. Exit the Page Setup dialog without making any changes to the settings. Save the settings and exit the Page Setup dialog. Print. Understanding the printer...
  • Page 100 From the Printer pop-up menu, choose 5300 Series. Change the settings as needed. From here Choose Copies & Pages Copies Collated Pages Layout Pages per Sheet Layout Direction Border Two-Sided Output Options Save as File Note: This option is Format...
  • Page 101 • Top Secret • Unclassified Enter billing information. Specify the type of paper loaded. Choose a print quality. Choose a color setting. Choose Color or Black Only. Print the document as a mirror image. Reduce image blurring. Understanding the printer...
  • Page 102: Using Printer Services

    From here Choose Printer Services Lexmark 5300 Series Utility Go to the Utility. Troubleshooting Order Supplies Contact Lexmark Software Version Preview Rotate Note: This option is Quartz Filter available only if the file opened is a photo. Summary These buttons are at the bottom of the Print dialog:...
  • Page 103 Contact Customer Support. • Obtain software version information. To access Printer Services: With a document open, click File From the third pop-up menu from the top, choose Printer Services. Related topics: • “Using the Print dialog” on page 99 •...
  • Page 104 Choose where to send scanned images, such as to File, to the Clipboard, or to an application. To add, remove, or modify an application in the list, see “Editing the Customize list” on page 39. For more information, see “Choosing where to send scanned images” on page 36 Understanding the printer...
  • Page 105: Using The Fax Setup Utility

    Related topics: • “Customizing settings using the Fax Setup Utility” on page 64 Using the Utility The Utility is the central source for printer maintenance and helpful Web links. From here you can: • Install the print cartridges. • Print a test page.
  • Page 106 • Check for special offers. There are two ways to open the Utility: • From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Utility icon. • From an application: For Mac OS X version 10.3 or later: With a document open, click File From the third pop-up menu from the top, choose Printer Services.
  • Page 107 Select or unselect Show preview when Scan button pressed on the printer to indicate your preferred scanning option. • If you select Show preview when Scan button pressed on the printer, the Scan dialog opens on the computer screen when you press Start Color or Start Black on the control panel. •...
  • Page 108 Using the Printer Selection dialog The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. It lists all printers connected to your computer and all printers detected on the local network. It also lets you select the printer that you want to use.
  • Page 109 Using the Printer Setup Complete dialog The Printer Setup Complete dialog provides helpful options after successful installation. From here you can: • Check for special offers. • Print a test page. Related topics: • “Installing the printer software” on page 97...
  • Page 110: Networking The Printer

    IP address. Most networks use DHCP to assign addresses. Selecting a network printer You can print or scan using a network printer connected to a local or remote subnet. Open the application that you want to use. The Network Selection sheet can be accessed through two different...
  • Page 111: Installing The Printer On A Network

    • If you want to select a particular printer on a remote subnet, type the IP address of the print server to which the printer is connected in the Search by IP field, and then press return on your keyboard. If you do not know the IP address of the print server, consult the person who set up your network.
  • Page 112: Tips For Using Network Adapters

    Finding your MAC address You may need the media access control (MAC) address of the print server to complete network printer configuration. The MAC address is a series of letters and numbers listed on the bottom of the external print server.
  • Page 113: Maintaining The Printer

    Maintaining the printer Print cartridges Installing print cartridges Open the printer. Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 114. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.
  • Page 114: Removing A Used Print Cartridge

    Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press Note: The printer must be closed to start a new scan, print, copy, or fax job. Related topics: •...
  • Page 115: Aligning Print Cartridges

    • “Wiping the print cartridge nozzles and contacts” on page 116 • “Preserving the print cartridges” on page 117 • “Improving print quality” on page 118 Cleaning the print cartridge nozzles Load plain paper. Press Copy Mode. Maintaining the printer...
  • Page 116: Wiping The Print Cartridge Nozzles And Contacts

    “Improving print quality” on page 118 Wiping the print cartridge nozzles and contacts Remove the print cartridges. Dampen a clean, lint-free cloth with water. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown. Maintaining the printer...
  • Page 117: Preserving The Print Cartridges

    Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time.
  • Page 118: Improving Print Quality

    • Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Paper. Your print cartridges are not compatible with this type of paper. •...
  • Page 119: Cleaning The Scanner Glass

    Refilling a print cartridge The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.
  • Page 120: Ordering Paper And Other Supplies

    Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: •...
  • Page 121: Finding Information About The Printer

    Troubleshooting problems with printing, copying, scanning, faxing, paper jams, and misfeeds Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.
  • Page 122: Customer Support

    Submit Request. Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.
  • Page 123: Contacting Customer Support

    12 months after the original date of purchase. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: •...
  • Page 124 Is contact information available online? Yes. You can access the Lexmark home page on the World Wide Web at www.lexmark.com. Maintaining the printer...
  • Page 125: Troubleshooting

    Press to save. Note: If you cannot understand the language on the display, see “Resetting the printer to factory default settings” on page 164. Power button is not lit These are possible solutions. Try one or more of the following:...
  • Page 126: Software Does Not Install

    CONNECTION Check the USB cable for any obvious damage. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer.
  • Page 127: Page Does Not Print

    Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 164. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
  • Page 128 From the list of printers, double-click your printer. From the printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to resume a particular print job, select the document name, and then click Resume.
  • Page 129: Cannot Print From Digital Camera Using Pictbridge

    Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 164. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
  • Page 130 From the list of printers, double-click your printer. From the Printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to resume a particular print job, select the document name, and then click Resume.
  • Page 131: Print Troubleshooting

    For more information, see the related topic below. Printer is not able to communicate with the computer The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the Print troubleshooting Colors on printout are faded or differ from colors on the screen Check the following.
  • Page 132 Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
  • Page 133: Page Prints With Different Fonts

    Page prints with different fonts AKE SURE THE CORRECT PRINTER IS SELECTED When printing from an application, make sure the selected printer is the correct printer you want to use to print your job. It is useful to have the default printer set to be the printer you use most often for printing.
  • Page 134 ORDERLESS PRINT FEATURE With a document open, choose File From the “Format for” pop-up menu, choose 5300 Series. From the Paper Size pop-up menu, choose the paper size loaded. Note: Make sure you choose an option that has (Borderless) in it. For example, if you loaded letter-size photo paper, choose US Letter (Borderless).
  • Page 135: Print Speed Is Slow

    From the third pop-up menu from the top, choose Quality & Media. From the Print Quality menu, select Normal. EMOVE AND REINSTALL THE SOFTWARE It is sometimes helpful to remove the existing printer software and reinstall it. For more information, see “Removing and reinstalling the software” on page 164. Page Setup.
  • Page 136: Photo Smudges

    You may have left the printer control panel Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your camera has a print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is 4 x 6 in.
  • Page 137: A Blank Or Incorrect Page Prints

    Check that the USB cable is not damaged and that the LOSE OTHER OPEN FILES BEFORE PRINTING Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page when too many files are open in the same program.
  • Page 138: Transparencies Or Photos Contain White Lines

    PEED SETTINGS With a document open, click File From the Printer pop-up menu, choose 5300 Series. From the third pop-up menu from the top, choose Quality & Media. From the Print Quality menu, select the appropriate print quality for the document: •...
  • Page 139: White Lines Appear In Graphics Or Solid Black Areas

    Click Print. LIGN THE PRINT CARTRIDGES Load plain paper. From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Utility icon. From the Maintenance tab, click Print Alignment Page. Follow the instructions on the computer screen.
  • Page 140: Printer Is Plugged In But Does Not Print

    Double-click Print & Fax. From the Printing tab, click the + sign to launch the Printer Browser. From the Default Browser tab, check under Connections whether the printer you like to be connected to is shared. If so, click the printer name.
  • Page 141: Copy Troubleshooting

    Resolve all error messages. HECK POWER If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer. Scanner unit does not close Lift the scanner unit.
  • Page 142: Poor Copy Quality

    These are possible solutions. Try one or more of the following: HECK MESSAGES If an error message is displayed, see “Error messages on the printer display” on page 158. HECK INK Check the ink levels, and install a new print cartridge if necessary.
  • Page 143: Scan Troubleshooting

    From the list of printers, double-click the name of your printer. From the Printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to resume a particular print job, select the document name, and then click Resume.
  • Page 144: Scan Was Not Successful

    Close all programs not being used to speed up the performance of your computer. HANGE THE RESOLUTION TO A LOWER VALUE From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. Click Preview/Edit to open the Scan dialog.
  • Page 145: Partial Document Or Photo Scans

    HANGE THE RESOLUTION TO A HIGHER VALUE From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Lexmark 5300 Series Center icon. Click Preview/Edit to open the Scan dialog. Click to open the Scan Settings drawer. From the Resolution (DPI) pop-up menu on the Settings tab, choose a higher scanning resolution value.
  • Page 146: Fax Troubleshooting

    If you hear a dial tone, connect the printer to that wall jack. EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
  • Page 147 Consider adding a second telephone line for the printer. HECK COUNTRY CODE Make sure the country code has been set for the country or region where you are operating the printer: From the control panel, press Fax Mode. Press .
  • Page 148: Can Send But Not Receive Faxes

    Can send but not receive faxes These are possible causes and solutions. Try one or more of the following: OAD PAPER Load paper to print any faxes that have been stored in the printer. HECK THE NSWER BUTTON If the Auto Answer light is on: •...
  • Page 149: Can Receive But Not Send Faxes

    These are possible causes and solutions. Try one or more of the following: HECK MODE SELECTION To make sure the printer is set for faxing, press Fax Mode. HECK DOCUMENT PLACEMENT Load the original document in the upper left corner of the scanner glass.
  • Page 150: Printer Receives A Blank Fax

    • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press Fax Mode.
  • Page 151: Received Fax Has Poor Print Quality

    PATTERN MAY NOT BE SET CORRECTLY The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information.
  • Page 152: Phone Line Busy

    These are possible causes and solutions. Try one or more of the following: HANGE REDIAL SETTINGS The printer automatically redials three times at 3-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes.
  • Page 153: Phone Line Error

    These are possible causes and solutions. Try one or more of the following: EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
  • Page 154: Jams And Misfeeds Troubleshooting

    How to clear and avoid paper jams To clear the paper path: Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the scanner unit to open the printer.
  • Page 155 Try loading one page, envelope, or sheet of specialty media at a time. For more information, see the “Getting Started” section in the “Printing” chapter. AKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED To set printer as default: From the Finder desktop, choose Applications on the operating system version you are using.
  • Page 156: Banner Paper Jams

    Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see “Choosing compatible specialty paper types” on page 10. RE YOU LOADING THE PAPER CORRECTLY For more information, see “Loading paper”...
  • Page 157: Memory Card Reader And Pictbridge Troubleshooting

    Check that there is no obvious damage to the memory card. HECK TO SEE IF THE MEMORY CARD CONTAINS PHOTOS Insert a memory card that contains photos. The printer will read photos created using the JPEG format. For more information, see the documentation that came with the digital camera.
  • Page 158: Error Messages On The Printer Display

    SE NEW PAPER Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignment error message to appear. Cartridge Error (1102, 1203, 1204, or 120F) Remove the print cartridges, and close the cartridge carrier lids.
  • Page 159: Clear Carrier Jam

    Make sure the cartridge carrier lids are closed. Close the scanner unit. Press EMOVE PRINT CARTRIDGES Make sure the printer is on. Raise the scanner unit. Remove both print cartridges. Make sure the cartridge carrier lids are closed. Close the scanner unit.
  • Page 160: Error 1104

    Press to turn the printer on. Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 113 Close the scanner unit. Plug the power cord into the wall outlet. Press to turn the printer on. Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 113.
  • Page 161: Memory Full

    Print pending received faxes. • Send fewer pages. OWER THE FAX RESOLUTION From the Finder desktop, double-click the Lexmark 5300 Series folder. Double-click the Fax Setup Utility icon. From the Default Send Quality pop-up menu, select a lower print quality. Click Save Settings.
  • Page 162: No Images Have Been Selected

    No proof sheet information The photo proof sheet you printed and scanned is no longer valid. You may have removed the memory card or flash drive from the printer, or turned off the printer, before scanning the photo proof sheet.
  • Page 163: Settings Are Not Saved

    Press Start Color or Start Black to begin printing. PictBridge communications error Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer. Please remove camera to use your memory card The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time.
  • Page 164: Resetting The Printer To Factory Default Settings

    Note: Resetting to factory default settings will delete all printer settings you selected, including Speed Dial and Group Dial numbers. If you want to print out those numbers before you reset the printer, see “Using the Phone Book” on page 57.
  • Page 165: Notices

    Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com.
  • Page 166 4434 Model(s): Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc. All other trademarks are the property of their respective owners.
  • Page 167: Industry Canada Compliance Statement

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 168: Korean Mic Statement

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Notices...
  • Page 169: Product Disposal

    Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Temperature information Ambient temperature Shipping and storage temperature -40 to 60 degrees C (-40 to 140 degrees F), 1 to 60 degrees C (34 to 140 degrees...
  • Page 170 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 171: Notice To Users Of The Canadian Telephone Network

    The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
  • Page 172: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
  • Page 173: Verwendung Dieses Produkts In Der Schweiz

    Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
  • Page 174: Power Saver

    Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
  • Page 175 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 176 Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
  • Page 177: Statement Of Limited Warranty

    License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
  • Page 178: Extent Of Limited Warranty

    To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.
  • Page 179: Limitation Of Liability

    LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

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