AGFA Ovation! Operator's Manual page 43

The labels start to print on an angle and the top-of-form is not
able to be sensed, (improper tracking of media)  commonly
seen when switching between various widths of stock.
•
The media is not loaded properly, see Section 1.6. When
loading media be certain that the media hub and media
guide are against the media.
Ovation!™
Troubleshooting
35