Troubleshooting; Introduction - AGFA Ovation! Operator's Manual

♦ Troubleshooting

4.0 Introduction

Occasionally situations occur that require some troubleshooting skills.
Possible problem situations and potential solutions are listed in this
section. While not every situation is addressed, you may find some of
these tips helpful. After the correction action is taken press the feed
button to clear the alarm. Contact a qualified service technician for
problems that persist or are not covered in this section.
Unacceptable print quality:
• Dirty printhead. Clean the printhead, (see Section 3.1).
• The printhead temperature is too high. Use the software
control to adjust the burn time or heat setting or adjust the
darkness POT located on the back of the printer.
• The incorrect ribbon/paper combination is being used, check
the ribbon type being used.
The Printer does not print or prints several labels at once:
• The labels are incorrectly loaded, see the loading
instructions on the inside cover of the printer, or Section
1.6.
• The media sensor or media sensor circuitry may be
defective, call for service.
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