Mission Four - Personalize Your Storm - Blackberry Storm Troubleshooting Manual

Mission Four – Personalize Your Storm
1. Create a contact for your favorite cartoon character. Avoid including personal
information.
2. Change the default ring tone volume to low.
3. Assign a ring tone to the contact you created.
4. Change the SMS notification.
Based on the actions taken above complete the following:
1. How will you explain these tasks to a customer?
2. Describe up to three challenges you may encounter when explaining these
tasks to a customer.
3. Explain the steps you will take to help the customer overcome the challenges
you identified in step 2.
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BlackBerry® Storm™ Troubleshooting
MCS 10/15/2008