Blackberry Storm Troubleshooting Manual page 2

All employees are responsible for protecting confidential information about our customers,
our phones, our pricing, our plans, our launch dates of products and services or upgrades
to current products and services, our performance and other information that has not been
disclosed to the public. Premature disclosure of sensitive information could greatly impact
our business results and can put Verizon Wireless at a competitive disadvantage. The
disclosure or misuse of confidential information may result in disciplinary action up to and
including termination of employment. Examples of confidential information can be found in
the Code of Business Conduct that can be accessed in the Quick Links Section on the
About You homepage.
Date
9/23/2008
10/1/2008
10/15/2008
Not for use or disclosure outside Verizon Wireless and its affiliates except under written
agreement.
This is an unpublished, proprietary work of Verizon Wireless that is protected by United
States copyright laws. Disclosure, copying, reproduction, merger, translation, modification,
enhancement, or use by anyone other than authorized employees or licensees of Verizon
Wireless without the prior written consent of Verizon Wireless is prohibited.
This copyright notice should not be construed as evidence of publication.
ii
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure, or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Verizon Wireless Statement of Confidentiality
Document Information
WD Team: Product, Data, and Device
File Name
DT_BlackBerryStormTechSupportILT_PBI3802-
5_PW_PDD.doc
DT_BlackBerryStormTechSupportILT_PBI3802-
5_PW_PDD.doc
DT_BlackBerryStormTechSupportILT_PBI3802-
5_PW_PDD.doc
Proprietary Information
Copyright © 2008 Verizon Wireless All Rights Reserved.
Developer
Michael Sharnet
Michael Sharnet
Michael Sharnet
BlackBerry® Storm™ Troubleshooting
MCS 10/15/2008