Symptom
Image is too
light; there is
low image
density.
Image is too
dark.
Image is
blurred;
background
is lightly
stained;
there is
insufficient
gloss of the
printed
image.
114
Cause
Laser lens is dirty.
The media is moist
from humidity.
There is not much
toner left in the car-
tridge.
One or more of the
toner cartridges may
be defective.
Media type is set
incorrectly.
One or more of the
toner cartridges may
be defective.
The drum cartridge
may be defective.
One or more of the
toner cartridges may
be defective.
The drum cartridge
may be defective.
Solving Problems with Printing Quality
Solution
Clean the laser lens.
Remove the moist media and replace
with new, dry media.
Replace the toner cartridge.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
When printing envelopes, labels, post-
cards, thick stock, or transparencies,
specify the appropriate media type in
the printer driver.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.