Printed in the United States of America. DISH is a registered trademark of DISH Network L.L.C. For information about DISH, please visit our website at mydish.com. We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.
Important Safety Instructions ......vii Introduction ............1 ..............2 ELCOME ..........2 OW TO SE THIS UIDE DISH A ........3 BOUT CCOUNT TV N .............4 ATCHING ..........6 DDITIONAL ERVICES TV R ........7 BOUT ATELLITE ECEPTION ..7 ONNECT TO A HONE INE OR ROADBAND ..........8 OVING SCREEN...
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Table of Contents Watching TV .............19 ..........20 HANGING HANNELS ........20 SING THE ROGRAM UIDE ........21 SING THE ROWSE ANNER ........22 SING HEMES AND EARCH Pay Per Programs ..........25 ............26 DISH O .............26 EMAND ............28 ONSIDERATIONS Favorites Lists ..........31 ? ........32 HAT ARE AVORITES ISTS...
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Table of Contents Digital Video Recording ........47 DVR?............48 HAT IS ..........48 AUSING A ROGRAM ..49 EVERSING ORWARDING KIPPING .......49 OTION AND RAME RAME ........50 ECORDING A ROGRAM .......50 LAYING A ECORDED ROGRAM ......51 ELETING ECORDED ROGRAMS ..51 ROUPING AND ORTING ECORDED ROGRAMS ..........52...
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Table of Contents Customizing Receiver ........79 ............80 SING ULTIMEDIA ID ............83 SING ALLER ...85 USTOMIZING THE UIDE AND HANNEL ISTS ..........87 HANGING ANGUAGES ........88 SING LOSED APTIONING ........89 ETTING UDIO UTPUT ......90 ESETTING TO ACTORY EFAULTS .......91 CHEDULING ECEIVER PDATES ..........91 NACTIVITY TANDBY...
Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use the apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
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Safety Use an outlet that contains surge suppression or ground fault protection. During an electrical storm or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line.
Introduction Introduction to DISH Services What you’ll find in this chapter: • ELCOME • OW TO SE THIS UIDE • DISH A BOUT CCOUNT • TV N ATCHING • DDITIONAL ERVICES • TV R BOUT ATELLITE ECEPTION • ONNECT TO A HONE INE OR ROADBAND...
Chapter 1 Welcome ELCOME Thank you for choosing DISH. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH consistently provides the latest products and satellite- delivered services—with high performance, ease of operation, and a wide variety of entertainment options.
Introduction About Your DISH Account Guide Conventions • The names of remote control buttons are all uppercase. Example: Press SAT. • On-screen options are bold Example: Select System Setup. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control.
Chapter 1 Watching TV Now Press POWER on the front panel to turn on the receiver. Press SYSTEM INFO on the front panel to display the receiver’s System Info screen on the nearby TV screen. Call 1-800-333-DISH (3474) and tell the Customer Service Center the system has been installed and you would like to begin receiving services.
Introduction Watching TV Now Finding a Program to Watch If you want to know more about watching TV, see Chapter 3—Watching TV starting on page 19. Pausing Live TV Here’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you on the phone.
Chapter 1 Additional Services Recording and Playing Back a Program Take this tour to learn how to make basic recordings of your favorite shows. For more about the DVR features of your receiver, see Chapter 8—Digital Video Recording starting on page 48. DDITIONAL ERVICES Pay-Per-View...
Introduction About Satellite TV Reception TV R BOUT ATELLITE ECEPTION Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.
Chapter 1 Moving On-screen Logo OVING SCREEN Whenever the receiver is turned off using the remote control or front panel POWER button, the DISH logo and helpful tips displays on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost and also provides useful information about your receiver and its...
Satellite Receiver About Your Satellite Receiver What you’ll find in this chapter: • ATELLITE ECEIVER VERVIEW • ATELLITE ECEIVER RONT ANEL • ATELLITE ECEIVER ANEL • EMOTE ONTROL • SING THE SCREEN ENUS • SING IELDS...
Chapter 2 Satellite Receiver Overview ATELLITE ECEIVER VERVIEW This receiver is an advanced MPEG-4 dual-tuner, single-TV high-definition (HD) • satellite receiver with integrated digital video recorder (DVR). View and record DISH high-definition (HD) and standard-definition (SD) programming. • Watch one program while recording another program, or record two programs while •...
Satellite Receiver Remote Control EMOTE ONTROL The remote control gives you access to all the features of your satellite receiver. You can set up the remote control to operate the satellite receiver and up to three other devices (see page 66). These devices can be a TV, a DVD or VCR player, and a third device. The remote control uses IR (infrared) signals to control the receiver and other equipment.
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Chapter 2 Remote Control Remote Control Buttons—SAT Mode To use the features described in this section, make sure you are in SAT mode by pressing the SAT Mode button. Receiver Power & TV Power Press this Input Top button turns the receiver on/off, button for Press once for Input, Bottom button turns the TV on/off...
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Satellite Receiver Remote Control Remote Control Buttons—TV Mode To use the features described in this section, make sure you are in TV mode by pressing the TV Mode button. Remote programming is required. Press this button for TV Mode Receiver Power Input &...
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Chapter 2 Remote Control Remote Control Buttons—DVD Mode To use the features described in this section, make sure you are in DVD mode by pressing the DVD Mode button. You can use this mode to operate your VCR player instead of a DVD. Remote programming is required.
Satellite Receiver Using the On-screen Menus SING THE SCREEN ENUS The on-screen menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus You can open the menus in either of two ways: Press MENU on the remote control to open the Main Menu, then select any of...
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Chapter 2 Using the On-screen Menus Selecting Menu Options When you select a menu option, that option takes effect right away. You can select a menu option in one of two ways: Move the highlight to the menu option using the remote •...
Satellite Receiver Using Text Fields SING IELDS When you use features on the receiver, you might be required to enter information, such as the name of a movie when using Search, into areas known as text fields. Your receiver has two ways to enter the information: On-screen keyboard •...
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Chapter 2 Tips If you do not do anything in a menu for several minutes, the menu automatically • closes. This discards any changes you made and displays the program you were watching. On the remote control, press * (FORMAT) on the remote control to change the aspect •...
Watching TV Finding Programs to Watch What you’ll find in this chapter: • HANGING HANNELS • SING THE ROGRAM UIDE • SING THE ROWSE ANNER • SING HEMES AND EARCH...
Chapter 3 Changing Channels HANGING HANNELS There are two basic ways to change the channel on your satellite TV receiver: Use UP and DOWN ARROWS on your remote control. • Enter a channel number with the NUMBER PAD. • Using the Up and Down Arrows While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control.
Watching TV Using the Browse Banner The Program Guide shows which Favorites List is active. If All Chan is active, the • Program Guide shows all available channels, whether or not you subscribe to them. The My Channels list shows only the channels in your subscription. The My HD Channels list shows only the HD channels in your subscription.
Chapter 3 Using Themes and Search When the Browse Banner is open, the program information of the current channel displays at the top of the screen, and the Browse Banner displays at the bottom of the screen. The Browse Banner displays program information for the current and upcoming program on other channels.
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Watching TV Using Themes and Search Using Themes Theme Sub-Theme News / Business All News Family / Kids Agriculture Education Community Series / Specials Talk Music / Arts Entertainment Religious Health Get Results Select Press Select a theme Select THEMES Get Results a sub-theme Press THEMES on your DISH remote control.
Chapter 3 Tips Using Search History After you have searched previously for programs or other information, your receiver builds a history. You can use the Search History to re-search programming instead of typing the information again. Note: Use the Edit or Delete options to change or delete search keywords. Press SEARCH on your DISH remote control.
Chapter 4 Pay-Per-View To order Pay-Per-View programs using your remote control, you must connect the receiver to an active phone line or broadband (high-speed) Internet connection. After you order a Pay-Per-View program, you can watch it on all of the receivers on your DISH account.
Pay Per Programs DISH On Demand DISH O EMAND DISH On Demand is DISH’s Video On Demand service. Enjoy Movies On Demand and other exciting DISH On Demand programs. Through All Movies, you have immediate access to the newest movies on DISH. You can even use your DVR buttons (PAUSE, FWD, and BACK) to control your viewing experience.
Chapter 4 Considerations ONSIDERATIONS Keep in mind these important considerations about Pay-Per-View and On Demand programs. • When you confirm an order for a DISH On Demand or Pay-Per-View program, you cannot cancel the order and you will be billed for it. •...
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Pay Per Programs Considerations Reviewing Orders MENU Done System Setup Select Done Purchase History Purchase History screen displays Press MENU, select System Setup, and then select Purchase History Press MENU on your DISH remote control. Select System Setup and then Purchase History.
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Chapter 4 Tips • You can set up the receiver to record Pay-Per-View programs. See page 58 for more details. • You can prevent others from ordering Pay-Per-View and On Demand programs by using locks (see page 41). • Keep a broadband Internet connection or an active phone line connected to your receiver so you can order Pay-Per-View and On Demand programs with your remote control.
Favorites Lists Setting Up and Using Favorites Lists What you’ll find in this chapter: • HAT ARE AVORITES ISTS • REATING OR HANGING AVORITES ISTS • AMING AVORITES ISTS • SING AVORITES ISTS...
Chapter 5 What are Favorites Lists? HAT ARE AVORITES ISTS Favorites Lists are custom lists of your favorite channels. You can create and change the lists, adding and removing channels as you wish. Your favorite channels can be grouped into up to four lists. When using a Favorites List, the Program Guide and Browse Banner display only the •...
Favorites Lists Naming Favorites Lists Press MENU on your DISH remote control. Select Preferences, and then Favorites. Select the list that you want to change, or select List 1, List 2, List 3, or List 4 to create a list. Select Modify List.
Chapter 5 Using Favorites Lists SING AVORITES ISTS Press GUIDE to open the Program Guide. Press GUIDE again to select the next Favorites List. Press GUIDE repeatedly to scan through all the available lists. Note: GUIDE only works in this manner if the Guide button is selected under MENU, Preferences, Favorites and Guide Options.
Locks Securing Your Receiver What you’ll find in this chapter: • HAT ARE OCKS • REATING OR HANGING ATINGS OCKS • REATING OR HANGING HANNEL OCKS • OCKING OR NLOCKING HANNELS • IDING DULT ONTENT OR OCKED HANNELS • OCKING OR NLOCKING THE RONT ANEL...
Chapter 6 What are Locks? HAT ARE OCKS Locks allow you to password-protect programming based on ratings or on a channel-by- channel basis. When you have locked the receiver: If you try to access a locked item or open the Locks menu, the receiver displays a •...
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Locks Creating or Changing Ratings Locks Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. Select Ratings Locks. Highlight the least restrictive rating that you want to block.
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Chapter 6 Creating or Changing Ratings Locks R—Restricted. Children Under 17 Require Accompanying Parent or Adult Guardian. An R-rated motion picture, in the view of the Rating Board, contains some adult material. An R-rated motion picture may include adult themes, adult activity, hard language, intense or persistent violence, sexually-oriented nudity, drug abuse or other elements, so that parents are counseled to take this rating very seriously.
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Locks Creating or Changing Ratings Locks younger children. The theme itself may call for parental guidance and/or the program may contain one or more of the following: some suggestive dialogue (D), infrequent coarse language (L), some sexual situations (S), or moderate violence (V). TV-14—Parents Strongly Cautioned.
Chapter 6 Creating or Changing Channel Locks REATING OR HANGING HANNEL OCKS You can lock any channel, including Pay-Per-View and over-the-air channels. Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password.
Locks Locking or Unlocking Pay-Per-View Channels OCKING OR NLOCKING HANNELS This locks all Pay-Per-View channels so that a password must be entered before ordering pay-per-view or on demand content. You can also lock individual Pay-Per-View channels by using channel locks. Press MENU and select Locks.
Chapter 6 Locking or Unlocking the Front Panel Select Hide Adult to remove the adult channels from the channel lists or Show Adult to display the adult channels in channel lists. Select Hide Locked to remove locked channels from the channel lists or Show Locked to display locked channels in channel lists.
Locks Creating or Changing a Password REATING OR HANGING A ASSWORD Set up your password before using the receiver locks. Channel Locks Lock System Front Panel Lock Change Password Lock PPV Select Lock System Change Password Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD.
Chapter 6 Locking and Unlocking Your Receiver OCKING AND NLOCKING ECEIVER You must lock the receiver for any receiver locks you set to take effect. To lock the receiver, you must first create a password (see Setting Up a Password in the previous section).
Chapter 7 DishHOME Interactive TV HOME I NTERACTIVE Press DISH on the remote control to access the DishHOME features available with your service. You can order channels, check the news and weather, and even play games. Make sure you connect an active phone line to your receiver to use all the features available through DishHOME.
Digital Video Recording Recording and Pausing Programs What you’ll find in this chapter: • DVR? HAT IS • AUSING A ROGRAM • EVERSING ORWARDING KIPPING • OTION AND RAME RAME • ECORDING A ROGRAM • LAYING A ECORDED ROGRAM • ELETING ECORDED ROGRAMS...
Chapter 8 What is DVR? DVR? HAT IS The Digital Video Recorder (DVR) features let you watch TV the way you want. You can pause, reverse, or skip back through a program. Then you can continue watching TV. Also, you can record and play back programs with full digital audio and video quality, without a DVD or VCR.
Digital Video Recording Reversing, Fast Forwarding, and Skipping EVERSING ORWARDING KIPPING This section describes how to use the DVR buttons to move forward and back quickly while you watch TV. Press BACK once to reverse the program 4 times as fast as normal play. Press BACK twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed.
Chapter 8 Recording a Live Program ECORDING A ROGRAM Use these steps to record a live program. Keep in mind, if you tune to a program after it starts, you can record only the part of the program after you tune to it. If you selected Options, select the desired recording option Press...
Digital Video Recording Deleting Recorded Programs ELETING ECORDED ROGRAMS Use these steps to delete previously-recorded programs. Delete Press DVR twice Select programs you Edit want to remove. Select Edit Select Delete and Yes to confirm Press DVR two times (or press DVR and select My Recordings). To delete multiple programs, select Edit.
Chapter 8 Enabling Record Link NABLING ECORD Your receiver has a timer feature called Record Link. This feature sends data (audio, video, and other commands) to an external device, such as the PocketDISH, which you can connect to the receiver’s RCA-type outputs. This timer type allows the receiver to tell the external device to start and stop recording, instead of recording to the receiver’s hard drive.
Record Future Programs Setting Up and Using Timers What you’ll find in this chapter: • IMERS AND ECORDINGS • SING THE IMERS • SING THE AILY CHEDULE • REATING AN UTOMATIC IMER • REATING A ANUAL IMER • PASS™ T REATING A IMER •...
Chapter 9 Timers and Recordings IMERS AND ECORDINGS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most Digital Video Recorder (DVR) timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program.
Record Future Programs Using the Timers List • You can override a specific timer's priority by skipping or restoring a specific program. Select a timer in the Daily Schedule, then you'll have an option to Skip or Restore for that timer (see page 56). Timer Options The Timer Options screen lets you set the following: Note: Not all options not available for all timer types.
Chapter 9 Using the Daily Schedule SING THE AILY CHEDULE The Daily Schedule lists the timers that are planned for today, up to nine days in the future, and those that occurred in the recent past. Use the Daily Schedule to: •...
Record Future Programs Using the Daily Schedule When a Timer Starts a Recording For two minutes before an timer starts a recording, the receiver may display a digital countdown (timer reminder) on the TV screen. This countdown disappears when the program begins. While the countdown is displayed, you can do one of the following options: •...
Chapter 9 Creating an Automatic Timer REATING AN UTOMATIC IMER Find the program that starts in the future to record using the Program Guide or Browse Banner. The program can be a satellite or off-air program (see page 96 for instructions on connecting an over-the-air antenna to your receiver).
Record Future Programs Creating a DishPASS™ Timer Select the channel (satellite or over-the-air), using the remote control ARROWS or NUMBER PAD to find the channel. Select Options (see page 55 for more details). Select Edit Time. Set the Start Time and End Time, being sure to specify AM or PM. Set the Date.
Chapter 9 Deleting a Timer Enter your search term. You can use the on-screen keyboard or the remote control’s alpha-numeric keypad while the highlight is in the Enter Search Criteria field. See Using Text Fields on page 17 for instructions. Select Options as described on page 55.
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Record Future Programs Tips • Make sure the Updates feature is enabled as described on page 91. This feature ensures the Program Guide has the most up-to-date information and can adjust or create timers accordingly. • Weekly, Daily, and Monday-Friday timers move only if the program is within one hour earlier or four hours later than the original time the timer was set up.
Remote Control Setup Setting Up Your Remote Control What you’ll find in this chapter: • MPROVING ECEIVER ONTROL • PERATING THER EVICES • ECOVER UTTON • ENDING ISCRETE OWER N AND...
Chapter 10 Improving Receiver Control MPROVING ECEIVER ONTROL These instructions help you improve your remote control settings to best operate your satellite receiver. Making the Remote Work with the Receiver These instructions configure your remote. Press RECORD. Confirm that The receiver then Turn your receiver you see the matches the...
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Remote Control Setup Improving Receiver Control Changing the Remote Control Address Because UHF signals travel long distances and go through walls, a neighbor’s remote may control your receiver by mistake. To prevent this, change the remote address. Press SYSTEM INFO on the receiver's front panel. The System Info screen displays on the TV and shows the Remote Address.
Chapter 10 Operating Other Devices PERATING THER EVICES To use the remote control to operate other devices (such as a TV, VCR, DVD player, tuner, amplifier, or DISH satellite receiver), you must first program it to operate these other devices. You can do this by either following the instructions in Programming Using Device Code Tables on page 70, or the Programming Using Device Codes Scan procedure described on page 71.
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Remote Control Setup Operating Other Devices SAT Auto-Tune Most snowy, blue, or black screen issues occur because the TV is set to the wrong channel. Using the SAT Auto-Tune feature helps prevent these screen issues from occurring on TVs connected to the receiver’s modulated output (usually TV2). Use SAT Auto-Tune to program the correct TV channel for satellite viewing into the remote control.
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Chapter 10 Operating Other Devices Enabling and Disabling SAT Auto-Tune Note: SAT Auto-Tune is enabled by default; however, the channel must be set (see Setting SAT Auto-Tune Channel). Press and hold SAT for three seconds until all four Mode buttons are lit. Press STAR (*).
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Remote Control Setup Operating Other Devices Setting Auto-Tune for DVD/VCR You can set Auto-Tune for your DVD and/or VCR. Auto-Tune allows you to return to the channel for your DVD/VCR output when you accidentally change the channel or video input. Make sure the remote control operates your DVD/VCR.
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Chapter 10 Operating Other Devices Combination Devices If you are programming the remote to operate a combination device, such as a TV/VCR or a TV/DVD, program the remote control in one mode, and then repeat the procedure in the other mode. For example, to program the remote to control a TV/VCR using code 748, follow the instructions to program the remote to control the TV using code 748, and then repeat the instructions for the VCR using the same code.
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Remote Control Setup Operating Other Devices Programming Using Device Codes Scan If the code for your device is not listed in the Remote Codes (separate document), use this procedure to scan the remote control’s memory for the device code. Turn the device on, using the device’s front panel buttons or its remote control. Press and hold the mode button until all the other mode buttons light up, and then release the button.
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Chapter 10 Operating Other Devices The remote control can learn commands in one of two ways: • You can follow the instructions for using device codes to program a specific mode, and then learn commands that add new or overwrite existing functions of the remote control’s buttons in this mode.
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Remote Control Setup Operating Other Devices To start learning commands for this mode, select one of the folowing choices: • If you have found a code for the device and programmed it into the remote, press and release RECALL (the Mode light goes off when RECALL is pressed and comes on when released), then hold the RECORD button until the Mode button is lit again (about three seconds).
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Chapter 10 Operating Other Devices Checking the Device Codes You can find out what device code you’ve set for each remote control mode (TV, DVD, and AUX) Press and hold the appropriate mode button until all the other mode buttons light up, and then release the button.
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Remote Control Setup Operating Other Devices Switching Between TV and Tuner/Amplifier Volume Control When the remote control is setup to operate your TV, the VOLUME and MUTE buttons will adjust your TV volume. To use the remote to adjust the volume of a remote-controllable audio receiver or amplifier instead of adjusting the TV’s volume, use the steps To Use a Tuner or Amplifier’s Volume Control, below.
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Chapter 10 Operating Other Devices Press the PLUS side of the VOLUME button. Press 0. Press POUND (#). The TV button flashes three times. To confirm the VOLUME buttons are operating the TV’s volume control, press SAT and then try adjusting the volume. The TV’s volume should change. Programming to Control a Second Satellite Receiver If you have a second DISH satellite receiver installed, you can use this remote in AUX mode to operate your other receiver in addition to operating this receiver.
Remote Control Setup The Recover Button ECOVER UTTON Use RECOVER if you accidentally change the TV channel or video input and have a snowy, blue, or black screen on your TV. When you press RECOVER as described below, the remote control sends commands to your TV to change channels or video inputs to get back to watching satellite programming.
Chapter 10 Sending Discrete Power On and Off ENDING ISCRETE OWER N AND Discrete power ON and power OFF IR commands are used when programming macro commands into universal remotes. Using an ON-only or OFF-only command is more effective than a toggle ON/OFF command when trying to make sure the satellite receiver is reliably in one state or the other.
Customizing Receiver Personalizing Your Satellite Receiver What you’ll find in this chapter: • SING ULTIMEDIA • SING ALLER • USTOMIZING THE UIDE AND HANNEL ISTS • HANGING ANGUAGES • SING LOSED APTIONING • ETTING UDIO UTPUT • ESETTING TO ACTORY EFAULTS •...
Chapter 11 Using Multimedia SING ULTIMEDIA Photos You can transfer photos from compatible USB storage devices and cameras to view on your TV using your DISH receiver. Now you don’t have to pass photos around or have a crowd of people hover around your digital camera. Transferring Photos to Your Receiver Connect your receiver to a digital camera or other USB supported device using the USB Connection.
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Warning The attached USB storage device needs to be reformatted to support DISH Network DVR functionality. All existing data on the device will be erased. Do you want to reformat the device?
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Chapter 11 Using Multimedia To use the external hard drive feature: Purchase a USB 2.0 hard-disk drive from a local consumer electronics store. Connect the drive to one of the receiver’s two USB ports, making sure to follow any instructions that came with the hard drive. Note: Currently, the receiver supports having one USB device connected at a time.
Customizing Receiver Using Caller ID SING ALLER If you subscribe to Caller ID from your local phone company and your receiver is connected to a phone line, enabling the Caller ID feature allows the receiver to display on your TV the names of people and/or telephone numbers as they call. Setting Up Caller ID Display Use these instructions to enable or disable Caller ID.
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Chapter 11 Using Caller ID Caller ID Screens When you receive a call, you will see a Caller ID popup screen. Select OK to dismiss the message. If you do nothing, it will disappear after 20 seconds. If you are using a menu when a call comes in, a different Caller ID screen appears. Using Caller ID History Your receiver also stores a history of the incoming calls.
Customizing Receiver Customizing the Guide and Channel Lists USTOMIZING THE UIDE AND HANNEL ISTS You can set up the on-screen Program Guide to list channels from higher to lower, with the highest channel number at the top of the screen, or from lower to higher with the highest channel number at the bottom of the screen.
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Chapter 11 Customizing the Guide and Channel Lists • Large. Choose this option if you’d like to see video in the upper right corner and four rows of channels per page on the Program Guide. Select Done. Channel Display Preferences The Guide Format option on the Local Channels menu allows you to customize how your local satellite channels and your DishHD channels display in the Program Guide and other channel lists.
Customizing Receiver Changing Languages HANGING ANGUAGES You may be able to change the language of some programs. An alternate language may not be available for all programs. Some programs, such as movies, indicate at the beginning whether an alternate language or descriptive audio is available. An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver.
Chapter 11 Using Closed Captioning SING LOSED APTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs. Also, you can display captions when you play back programs recorded using the receiver’s DVR (Digital Video Recorder), even if you didn't have closed captioning turned on when the program was recorded.
Customizing Receiver Setting Up Audio Output ETTING UDIO UTPUT This receiver uses HDMI or an optical port for outputting digital audio. The HDMI or optical output can provide two audio data types—Dolby® Digital and Linear PCM (only Dolby Digital can provide full 5.1-channel sound). Dolby Digital gives you the capability to enjoy programs in surround sound.
Chapter 11 Resetting to Factory Defaults • Line Mode. When you use this setting, in comparison to RF Mode, the dynamic range is wider, which makes the music and loud noises louder, but voices quieter. This setting is good if you don’t mind turning the volume up louder to hear the speaking portions of programs.
Customizing Receiver Scheduling Receiver Updates CHEDULING ECEIVER PDATES The receiver comes scheduled to update the Program Guide at 3:00 am every day. This section describes how to change the Updates settings. Note: This feature does not interfere with scheduled timers. MENU Time Set AM/PM...
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Chapter 11 Tips Use the UP and DOWN ARROW buttons to select the amount of time the receiver waits before turning off. Select Done. Note: Select Defaults to reset the changes you’ve made to this feature. • To take full advantage of Dolby Digital 5.1 surround sound, you need an optical cable and a stereo that supports this feature.
Connections Connecting Your Satellite Receiver What you’ll find in this chapter: • ONNECTING YSTEM • ONNECTING AN NTENNA • CANNING FOR HANNELS • SING ROUBLESHOOTING OOLS...
Chapter 12 Connecting Your Dish System ONNECTING YSTEM SATELLITE IN SATELLITE IN Label Continue with the Select Guide to cables Wait as the system Installation Wizard, view the Program Select the downloads software programming the Guide, Live TV to Wait while the best resolution and updates the remote to the receiver.
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Connections Connecting Your Dish System Power on the receiver and the TV. Program Remote to Receiver (Step 1 of 5), which is the first step of the Installation Wizard appears. Using the remote, press SAT and then press RECORD. A number appears in the box on the screen.
Chapter 12 Connecting an Over-the-Air Antenna ONNECTING AN NTENNA If you want to receive digital channels from an over-the-air antenna (optional) in addition to your satellite receiver programming, connect the over-the-air antenna to your satellite receiver. • The O connection on your receiver's back panel can be used NTENNA to receive and view programming on the TV from an over-the-air antenna.
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Connections Scanning for Over-the-Air Channels Verify your over-the-air antenna is installed and connected to the receiver’s O NTENNA On the remote control, press MENU, select System Setup, and then Local Channels. If this is the first time you have opened the Local Channels screen, it has no channels listed. Scan for channels by selecting Scan Locals.
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Chapter 12 Scanning for Over-the-Air Channels About Over-the-Air TV Broadcasts Over-the-air TV signals are broadcast by local TV stations from a transmitter tower. You receive over-the-air TV signals using an indoor or outdoor antenna instead of the satellite reflector. You are likely familiar with analog over-the-air TV signals—these are the signals that have been used to broadcast TV for many years.
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Connections Scanning for Over-the-Air Channels • Broadcasters may choose to multicast, which allows them to provide multiple standard-definition channels in the same bandwidth used to provide a high-definition channel. • These factors are beyond DISH's control. Additional Installation Considerations • Follow local and National Electric Code requirements for grounding the antenna.
Chapter 12 Using Troubleshooting Tools SING ROUBLESHOOTING OOLS Your receiver has troubleshooting tools that you can use to solve many common problems. Resetting Your Receiver Acquiring satellite signal Press front panel message displays. May POWER button Returns to Programming download Program Guide. and hold until front panel light blinks and release...
Connections Using Troubleshooting Tools Point Dish and Check Switch The Point Dish and Check Switch screens are helpful to the Customer Service Representatives. You may be asked to display these screens when you call DISH. Even though there are items that can be changed, only change them when specifically directed by a Customer Service Representative.
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Chapter 12 Using Troubleshooting Tools Notes...
Appendix What you’ll find in this chapter: • IMITED ARRANTY • ESIDENTIAL USTOMER GREEMENT • FCC C OMPLIANCE...
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Appendix Limited Warranty IMITED ARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty.
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Services and/or equipment from DISH Network (each, a “Package Plan Agreement”): (i) “you” and “your” refer to you, the DISH Network subscriber; and (ii) "DISH Network", “DISH”, "we," "us" or “our” refer to DISH Network L.L.C. (formerly known as EchoStar Satellite L.L.C.) or, where applicable under the particular circumstances, third party billing agents.
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Services. J. Promotional Offers and Items. If a third party, such as an independent DISH Network retailer, integrator or private cable operator, offered you a promotional offer or item in connection with your subscription to the Services, such...
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C. Disconnection of Services. In addition to all other rights that DISH Network may have to disconnect your Services, DISH Network may disconnect your Services if: (i) you fail to pay any bill in full when it is due; (ii) we receive confirmation that you have received Services, or any part of the Services, without paying for them;...
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Not all receivers with a Smart Card slot require a Smart Card for proper authorization. Smart Cards remain the property of DISH Network at all times and must be returned to us upon our request. Smart Cards are not transferable. Your Smart Card will only work in the DISH Network receiver to which it was assigned by DISH Network.
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Equipment. Options to return your Equipment include, but are not limited to, the use of a shipping label and empty box provided by DISH Network by paying a Box Return Fee (as detailed in Exhibit 1) (which price is subject to change at any time) or scheduling a DISH Network in-home service call to remove the Equipment by paying a Service Call Fee (as detailed in Exhibit 1) charge (which price is subject to change at any time).
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Such credit checks may require you to provide DISH Network with your social security number. Under the Fair Credit Reporting Act, you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any credit reporting agency. Please include in any such notice the specific item of dispute and why you believe the information reported is in error.
Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach at law, in equity, under contract or otherwise (all of which are expressly reserved).
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(A $20.00 Extended Delivery Fee also applies to AK, HI, Puerto Rico, or Virgin Islands.) Overnight Delivery Fee $20.00 DISH Network delivers an item to you via overnight delivery (not available in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands). Box Return Fee $17.00...
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Appendix FCC Compliance FCC C OMPLIANCE The following text is extracted from Federal Communications Commission (FCC) regulations, as of the publication date of this Guide. Contact the FCC (see following) or your library for the complete text of the regulations. Telephone Communication This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
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Appendix FCC Compliance Compliance Information Statement EchoStar Technologies L.L.C., 100 Inverness Terrace East, Englewood CO., (303) 706-4000, declares that: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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Reference Troubleshooting and Remote Codes What you’ll find in this chapter: • ROUBLESHOOTING ABLES • EMOTE ONTROL EVICE ODES...
Reference Troubleshooting Tables ROUBLESHOOTING ABLES Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it.
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Reference Troubleshooting Tables Message Numbers Message Possible Reason What to Do Number • Note the local weather conditions. Remove any snow or other debris which may have collected on the satellite dish. • Make sure that the satellite dish has a clear line of sight to Heavy rain, snow, or cloud cover the satellite.
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Reference Troubleshooting Tables Message Possible Reason What to Do Number • Make sure that you have selected the option for the right satellite on the Point Dish screen, as described on You may have aimed the satellite page 101. dish at one satellite, but selected •...
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Reference Troubleshooting Tables Changing Channels What Is Happening Possible Reason What to Do You may have made a mistake • Try entering the channel number entering the channel number, or You enter a channel number. The again. the channel number you entered channel changes, but not to the may be invalid.
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Reference Troubleshooting Tables Program Guide or the Browse Banner What Is Happening Possible Reason What to Do • If you want to buy a channel, go to mydish.com/myaccount, select the Red means that you have not Customer Support option from the In the Program Guide, some subscribed to that channel.
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Reference Troubleshooting Tables Watching A Program What Is Happening Possible Reason What to Do • Verify the TV is set to the correct input or channel for your setup. • Make sure that the TV set is plugged • The TV set may not be into a working electrical outlet.
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Reference Troubleshooting Tables Favorites Lists What Is Happening Possible Reason What to Do You press the remote GUIDE button If you have not added channels while the Program Guide is to any custom Favorites List, you You must add channels to a custom displayed.
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Reference Troubleshooting Tables What Is Happening Possible Reason What to Do Remember that a Once event timer operates just one time. A Mon.-Fri. event timer operates Monday through Friday on the same channel at the same time. A Daily event timer does the same, You set up an event timer for a Monday through Sunday.
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Reference Troubleshooting Tables Hearing A Program What Is Happening Possible Reason What to Do • Check the volume level on the TV or audio device. Turn off the mute or turn up the volume, as required. • You may have muted the •...
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Reference Troubleshooting Tables Telephone for Voice/Data/FAX What Is Happening Possible Reason What to Do The receiver may have tried to send Pay-Per-View purchase You do not have to do anything. You information to DISH using your While you are making a telephone can always use your telephone line, phone line.
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Reference Troubleshooting Tables Ordering a Pay-Per-View Program What Is Happening Possible Reason What to Do Lock the purchase of Pay-Per-View programs. Remember that you are responsible for all Pay-Per-View You may have been away from Someone orders a Pay-Per-View purchases, whether or not you the receiver, and someone else program without your permission.
Reference Remote Control Device Codes EMOTE ONTROL EVICE ODES Included with your remote is a list of the manufacturer codes for programming the remote to control your TV, VCR, Blu-ray Disc™ or DVD player, or audio equipment. Every attempt has been made to include all codes.
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Index Account Daily Schedule 56 History Adding Channels 46 Timers 55 Caller ID 84 Additional Services 6 Delete Recorded Programs 51 Purchase 27 Information 3 Device Codes 115 Search 24 Pay Bill 46 Diagnostics 100 Timers and Recordings 56 Review Statement 46 Discrete Power On and Off 78 All Episodes 54 Dish Antenna 94...
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Index MPAA Rating Troubleshooting 113 Rewinding 49 NC-17—No One 17 and Under Why to Connect 7 Skipping 49 Admitted 38 Playing a Recorded Program 50 Slow Motion 49 MPAA Ratin—-PG-13—Parents Point Dish 101 Sorting 51 Strongly Cautioned 37 portable media player, ARCHOS 82 Recording 54 MPAA Ratings Preferences...
Index Programming Universal Remote Reminder 57 TV-PG—Parental Guidance Restore 56 Suggested TV Rating 38 Recover Button 77 Skip 56 TV-Y7--Directed to Older Children TV SAT Auto-Tune 67 Skipped Timers 56 Rating 38 SAT Mode 12 Starts Recording 57 TV-Y7-FV—Directed to Older TV Mode 13 Timer Frequency 54 Children - Fantasy Violence TV...
Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the System Information screen (see Ordering Your Program Packages). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number:...