Dish Network SoloDVR ViP 612 User Manual
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Dish Network SoloDVR ViP 612 User Manual

Dish network satellite receiver user guide
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Important Safety Instructions ......................... vii
Introduction ........................................................ 1
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Satellite Receiver ............................................. 11
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Summary of Contents for Dish Network SoloDVR ViP 612

  • Page 1: Table Of Contents

    Important Safety Instructions ... vii Introduction ... 1 ... 2 ELCOME OW TO SE THIS UIDE DISH N BOUT TV N ... 5 ATCHING DDITIONAL ERVICES TV R BOUT ATELLITE ONNECT TO A OVING SCREEN Satellite Receiver ... 11 ATELLITE ECEIVER ATELLITE ECEIVER...
  • Page 2 Table of Contents Watching TV ... 21 HANGING SING THE SING THE SING Pay Per Programs ... 27 DISH O ONSIDERATIONS Favorites Lists ... 31 HAT ARE REATING OR AMING SING Locks ... 35 HAT ARE REATING OR REATING OR OCKING OR IDING OCKING OR...
  • Page 3 EVERSING ORWARDING OTION AND RAME ECORDING A ROGRAM LAYING A ECORDED ELETING ECORDED ROUPING AND ORTING NABLING ECORD Record Future Programs ... 51 IMERS AND ECORDINGS SING THE IMERS SING THE AILY CHEDULE REATING AN UTOMATIC REATING A ANUAL PASS™ T REATING A ...
  • Page 4 Table of Contents Connections ... 85 ONNECTING TO THE ONNECTING TO ONNECTING THE ONNECTING A ONNECTING AN CANNING FOR SING Reference ... 99 ROUBLESHOOTING EMOTE Appendix ... 115 IMITED ESIDENTIAL TAYING FCC C OMPLIANCE Index ... 127 TV ... 86 NTENNA ...91 HONE...

  • Page 5: Important Safety Instructions

    Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 6 Safety Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical •...

  • Page 7: Introduction

    Introduction Introduction to DISH Network Services What you’ll find in this chapter: • ELCOME • OW TO • BOUT • ATCHING • DDITIONAL • BOUT • ONNECT TO A ROADBAND • OVING SE THIS UIDE DISH N ETWORK TV N...
  • Page 8 Guide Overview This guide contains several chapters to make it easy for you to find what you need: • Chapter 1 - Introduction gives you a brief overview of DISH Network and your new receiver. • Chapter 2 - Satellite Receiver explains the basic features of your system and how to use the remote control, front panel buttons, and back panel connections.
  • Page 9 Guide Conventions • The names of remote control buttons are all uppercase. Example: Press SAT. • On-screen options are bold Example: Select System Setup. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control.

  • Page 10: About Your Dish Network Account

    Select Done. Where to Find Information on Your Account If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following: •...

  • Page 11: Watching Tv Now

    Introduction Watching TV Now TV N ATCHING After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch; pause live TV; and record your favorite shows.

  • Page 12: Pausing Live Tv

    Chapter 1 Watching TV Now Pausing Live TV Here’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you on the phone. For more about the pause feature of your receiver, see Pausing a Program on page 46.

  • Page 13: Additional Services

    DDITIONAL ERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 28. Be sure to connect an active phone line or broadband Internet connection to your receiver before you order a Pay-Per-View event (see the instructions on page 91).

  • Page 14: Moving O N - Screen Logo

    Keep the receiver connected to an active telephone line so that you will be able to order pay-per-view programs using your remote control, use all of the DishHOME Interactive TV features, and other services from DISH Network (see the instructions on page 91).
  • Page 15 I’m looking at program information in a guide I bought at the grocery store, but nothing matches what’s on my DISH Network receiver, is something wrong? No. DISH Network programming may vary from what you’ll find in a local publication. For best results, use the Program Guide on your receiver or order DISH Entertainment Magazine.

  • Page 16: Satellite Receiver

    Satellite Receiver About Your Satellite Receiver What you’ll find in this chapter: • ATELLITE • ATELLITE • ATELLITE • EMOTE • SING THE • SING ECEIVER VERVIEW ECEIVER RONT ANEL ECEIVER ANEL ONTROL SCREEN ENUS IELDS...

  • Page 17: Satellite Receiver Overview

    This receiver is an advanced MPEG-4 dual-tuner, single-TV high-definition (HD) satellite receiver with integrated digital video recorder (DVR). • View and record DISH Network high-definition (HD) and standard-definition (SD) programming. • Watch one program while recording another program, or record two programs while watching a pre-recorded program.

  • Page 18: Remote Control

    EMOTE ONTROL The remote control gives you access to all the features of your satellite receiver. You can set up the remote control to operate the satellite receiver and up to three other devices (see page 66). These devices can be a TV, a VCR or DVD player, and a third device. The remote control uses Ultra-High Frequency (UHF Pro) signals which travel long distances and go through walls and other solid objects.

  • Page 19: Back

    Chapter 2 Remote Control Remote Control Buttons—SAT Mode sure you are in SAT mode by pressing the SAT Mode button. Receiver Power & TV Power Top button turns the receiver on/off, bottom button turns the TV on/off Programming required Access receiver features and settings Themes Search for programs...
  • Page 20 Picture-In-Picture (PIP) Buttons Display PIP features on some TVs with PIP capabilities Note: Remote operation is different on DISH Network TVs. See your DISH Network TV User's Guide for proper operation. Satellite Receiver Remote Control Volume Control TV volume Up/Down Arrow...
  • Page 21 Chapter 2 Remote Control Remote Control Buttons—VCR Mode To use the features described in this section, make sure you are in VCR mode by pressing the VCR Mode button. You can use this mode to operate your DVD player instead of a VCR. VCR/DVD Power &...

  • Page 22: Using The O N - Screen Menus

    SING THE SCREEN The on-screen menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus You can open the menus in either of two ways: •...

  • Page 23: Using Text Fields

    Chapter 2 Using Text Fields List of Choices in the Menus When you make a choice in a list, the receiver does not apply the change until you select Save or Done. If you do not want to save any changes, select Cancel to discard all the changes made in the menu.
  • Page 24 Using the On-screen Keyboard Use the on-screen keyboard letters to type the information. Use the LEFT, RIGHT, UP, and DOWN ARROWS to navigate around the keyboard. Press SELECT to enter the characters you want. Using the Remote Control Number Pad Use the letters above the NUMBER PAD on the remote control—just like on a telephone—while the highlight is in the field.
  • Page 25 Chapter 2 Tips • If you do not do anything in a menu for several minutes, the menu automatically closes. This discards any changes you made, and displays the program you were watching. • On the remote control, press FORMAT/* to change the aspect ratio (display shape) of HD and SD channels.

  • Page 26: Watching Tv

    Watching TV Finding Programs to Watch What you’ll find in this chapter: • HANGING HANNELS • SING THE ROGRAM • SING THE ROWSE • SING HEMES AND UIDE ANNER EARCH...

  • Page 27: Changing Channels

    Chapter 3 Changing Channels HANGING HANNELS There are two basic ways to change the channel on your satellite TV receiver: • Use UP and DOWN ARROWS on your remote control • Enter a channel number with the NUMBER PAD Using the Up and Down Arrows While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control.

  • Page 28: Guide

    • A green background behind a channel means that you can use your remote control to add the channel to your subscription. Press SELECT and follow the on-screen mes- sages to order the channel. • The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide shows all available channels, whether or not you subscribe to them.

  • Page 29: Using The Browse Banner

    Chapter 3 Using the Browse Banner SING THE ROWSE ANNER Use the Browse Banner to see what other programs are on and not miss any of a program you are watching. Press the RIGHT ARROW (BROWSE) button to open the browse banner.

  • Page 30: Using Themes And Search

    SING HEMES AND Use the Themes and Search Feature to find exactly what you want to watch. This section shows you how to use Themes to find your favorite programs by type (such as movies, sports, or news), or by keyword (if you’re looking for a particular actor or description). You can list and choose programs by the theme of their contents, for example, just movies or just sports.
  • Page 31 Chapter 3 Tips Using Search History After you have searched previously for programs or other information, your receiver builds a history. You can use the Search History to re-search programming instead of typing the information again. Note: Use the Edit or Delete options to change or delete search keywords. •...

  • Page 32: Pay Per Programs

    Pay Per Programs Available Pay-Per-View Services What you’ll find in this chapter: • • DISH O EMAND...

  • Page 33: Pay -Per -View

    Internet connection. After you order a Pay- Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once.

  • Page 34: Considerations

    See What are Locks? on page 36. • You can review what you have rented during the last 30-60 days by looking in Purchase History. • The programs you order will appear on your DISH Network bill. Reviewing Orders Pay Per Programs Considerations...
  • Page 35 Chapter 4 Tips • You can set up the receiver to record Pay-Per-View programs. See page 56 for more details. • You can prevent others from ordering Pay-Per-View and On Demand programs by using locks (see page 38). • Keep an active phone line connected to your receiver so you can order Pay-Per-View and On Demand programs with your remote control.

  • Page 36: Favorites Lists

    Favorites Lists Setting Up and Using Favorites Lists What you’ll find in this chapter: • HAT ARE AVORITES • REATING OR • AMING AVORITES • SING AVORITES ISTS HANGING AVORITES ISTS ISTS ISTS...

  • Page 37: What Are Favorites Lists

    Chapter 5 What are Favorites Lists? HAT ARE AVORITES Favorites Lists are custom lists of your favorite channels. You can create and change the lists, adding and removing channels as you wish. Your favorite channels can be grouped into up to four lists. •...

  • Page 38: Naming Favorites Lists

    AMING AVORITES You can name your Favorites Lists whatever you want, up to eight characters long. Currently Active Favorites MENU All Chan All Chan All Sub Main Menu Thursday, January 20 All HD 114 E! 114 E! 6:25 pm Program Guide List 1 Themes &...
  • Page 39 Chapter 5 Tips • Two lists cannot have the same name. • Pressing GUIDE to switch Favorites Lists functions only if you have added channels to the Favorites List. If you have not created a Favorites List, pressing GUIDE switches the receiver between the All Chan, All Sub, and All HD Lists.

  • Page 40: Locks

    Locks Securing Your Receiver What you’ll find in this chapter: • HAT ARE OCKS • REATING OR • REATING OR • OCKING OR HANNELS • IDING DULT HANNELS • OCKING OR • REATING OR • OCKING AND HANGING ATINGS HANGING HANNEL NLOCKING ONTENT OR...

  • Page 41: What Are Locks

    Chapter 6 What are Locks? HAT ARE OCKS Locks allow you to password-protect programming based on ratings, or on a channel-by- channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message prompting you to enter the password.

  • Page 42: Creating Or Changing Channel Locks

    Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. Select Ratings Locks. Highlight the least restrictive rating that you want to block. Press SELECT to lock the highlighted rating and all ratings more restrictive than it (for example, locking PG-13 automatically locks R and NC-17).

  • Page 43: Channel Lock.

    Chapter 6 Locking or Unlocking Pay-Per-View Channels OCKING OR NLOCKING This locks all Pay-Per-View channels so that a password must be entered before ordering pay-per-view or on demand content. You also can lock individual Pay-Per-View channels by using channel locks. Press MENU and select Locks.

  • Page 44: Locking Or Unlocking The Front Panel

    Select Hide Adult to remove the adult channels from the channel lists or Show Adult to display the adult channels in channel lists. Select Hide Locked to remove locked channels from the channel lists or Show Locked to display locked channels in channel lists.

  • Page 45: Creating Or Changing A Password

    Chapter 6 Creating or Changing a Password REATING OR Set up your password before using the receiver locks. Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. Select Change Password.

  • Page 46: Locking And Unlocking Your Receiver

    OCKING AND NLOCKING You must lock the receiver for any receiver locks you set to take effect. To lock the receiver, you must first create a password (see Setting Up a Password in the previous section). Be sure to refer to this section whenever you set any lock on your receiver. Press MENU and select Locks.
  • Page 47 Chapter 6 Tips • If the receiver displays a message prompting you to enter a password, the receiver is locked. • When you lock a rating, you also lock all other more restrictive ratings. For example, if you lock PG-13 rated programs, then all programs with the R, NC-17, and NR/AO rat- ings are also locked.

  • Page 48: Interactive Tv

    Interactive TV Interacting with Your TV What you’ll find in this chapter: • HOME • USTOMER ERVICE...

  • Page 49: Dishhome Interactive Tv

    2 View Your Statement DISH Network is not responsible for, and cannot guarantee the performance of, any products and services provided by any advertisers or others to whose sites we link. A link to another web site does not constitute an endorsement of that site (nor of any product, service or other material offered on that site) by DISH Network HSI or its licensors.

  • Page 50: Digital Video Recording

    Digital Video Recording Recording and Pausing Programs What you’ll find in this chapter: • DVR? HAT IS • AUSING A • EVERSING KIPPING • OTION AND • ECORDING A • LAYING A • ELETING • ROUPING AND ROGRAMS • NABLING ROGRAM ORWARDING RAME...

  • Page 51: What Is Dvr

    Chapter 8 What is DVR? DVR? HAT IS The Digital Video Recorder (DVR) features let you watch TV the way you want. You can pause, reverse, or skip back through a program. Then you can continue watching TV. Also, you can record and play back programs with full digital audio and video quality, without a VCR.

  • Page 52: Reversing , Fast Forwarding , And Skipping

    EVERSING ORWARDING This section describes how to use the DVR buttons to move forward and back quickly while you watch TV. Press BACK once to reverse the program 4 times as fast as normal play. Press BACK twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed.

  • Page 53: Recording A Live Program

    Chapter 8 Recording a Live Program ECORDING A Use these steps to record a live program. Keep in mind, if you tune to a program after it starts, you can record only the part of the program after you tune to it. When you record a live program, you have the following recording options available: •...

  • Page 54: Deleting Recorded Programs

    ELETING ECORDED Use these steps to delete previously-recorded programs. Press DVR two times (or press DVR and select My Recordings). To delete multiple programs, select Edit. Highlight and select the programs you want to remove, then select Delete. Select Yes to confirm you wish to delete the programs.

  • Page 55: P Rograms

    Chapter 8 Tips • If you have a program paused, press PLAY to watch the program. Also, press PLAY to switch from forward or reverse to play. • Press VIEW LIVE TV to catch up with the program as it’s showing now. UESTIONS •...

  • Page 56: Record Future Programs

    Record Future Programs Setting Up and Using Timers What you’ll find in this chapter: • IMERS AND • REATING AN • SING THE • REATING AN • REATING A • REATING A • ELETING A ECORDINGS UTOMATIC IMER AILY CHEDULE UTOMATIC IMER ANUAL...

  • Page 57: Timers And Recordings

    Chapter 9 Timers and Recordings IMERS AND ECORDINGS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most Digital Video Recorder (DVR) timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program.

  • Page 58: Using The Timers List

    • You can override a specific timer's priority by skipping or restoring a specific program. Select a timer in the Daily Schedule, then you'll have an option to Skip or Restore for that timer (see page 54). Timer Options The Timer Options screen lets you set the following: Note: Not all options not available for all timer types.

  • Page 59: Using The Daily Schedule

    Chapter 9 Using the Daily Schedule SING THE AILY The Daily Schedule lists the timers that are planned for today, up to nine days in the future, and those that occurred in the recent past. Use the Daily Schedule to: •...

  • Page 60: S Chedule

    Reasons Why Timers are Skipped If a timer is skipped, the reason is stated on the Timers List. • Priority—this timer had a lower priority than other events being recorded at the time. • User—a user chose to skip that timer. •...

  • Page 61: Creating An Automatic Timer

    Chapter 9 Creating an Automatic Timer Special Considerations When Using Timers • For Locked Programs—you must enter the receiver password before you can create an automatic timer. You can create a manual timer for a locked program without entering the password. However, if you do this, when the timer operates the receiver may display only an error or password entry menu.

  • Page 62: Creating A Manual Timer

    REATING A ANUAL Press MENU and select Daily Schedule. Select Timers. Select Manual Timer. Select the Timer Frequency (see page 52 for more details). Select a Timer Type (see page 52 for more details). Select Options (see page 53 for more details). Select the channel (satellite or over-the-air), using the remote control ARROWS or NUM- BER PAD to find the channel.

  • Page 63: Creating A Dish Pass™ Timer

    Chapter 9 Creating a DishPASS™ Timer REATING A DishPASS lets you create timers to record programs automatically based on your search terms. When the receiver finds programs that meet your search term, it will automatically set a timer to record that program. As the program guide is updated, DishPASS will continue to find and record your shows based upon your search criteria.

  • Page 64: Deleting A Timer

    – Select Exact Match with the Title or Info. – Choose DishPASS when you select a future program within the Program Guide, Browse Banner or Search. This will enter the program's exact title. Select Done. ELETING A IMER Press MENU and then select Daily Schedule. Select Timers.
  • Page 65 Chapter 9 Tips • Make sure the Updates feature is enabled as described on page 83. This feature ensures the Program Guide will have the most up-to-date information, and can adjust or create timers accordingly. • Weekly, Daily, and Monday-Friday timers move only if the program is within one hour earlier or four hours later than the original time the timer was set up.

  • Page 66: Remote Control Setup

    Remote Control Setup Setting Up Your Remote Control What you’ll find in this chapter: • MPROVING • PERATING • ECOVER • ENDING ECEIVER ONTROL THER EVICES UTTON ISCRETE OWER N AND...

  • Page 67: Improving Receiver Control

    Chapter 10 Improving Receiver Control MPROVING ECEIVER These instructions help you improve your remote control settings to best operate your satellite receiver. Changing the Remote Control Address Because UHF signals travel long distances and go through walls, a neighbor’s remote may control your receiver by mistake.

  • Page 68: C Ontrol

    Press and hold the SAT mode button for three seconds, until all of the mode buttons light up, and then let go of the SAT button. Press POUND (#) twice. The SAT mode button will flash the same number of times as the address number (for example, three flashes means address 3).
  • Page 69 Chapter 10 Improving Receiver Control Adjusting the Remote Antenna Be sure to set the remote control antenna on the back of the receiver straight up to improve its operation. The remote control antenna should be angled away so the tip is separated from the electronics by a couple of inches, if possible.
  • Page 70 Installing a UHF Attenuator Unwanted UHF signals may interfere with signals from the remote control to the receiver. To prevent such interference, you can install an F-connector attenuator between 6dB and 15dB. Attenuators are available from many consumer electronics parts stores. Adding this attenuator will help reduce interference from other devices, but it also cuts down how far away you can use the remote control.

  • Page 71: Operating Other Devices

    VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a VCR, a tuner, an audio amplifier, or a second DISH Network satellite receiver) to set the remote to the correct mode for the device. To change the mode, press the button for the device you want the remote to operate.

  • Page 72: D Evices

    Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 112. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information. Instructions Turn the device on.
  • Page 73 Chapter 10 Operating Other Devices Instructions If the code doesn’t work, repeat steps 3 through 9 with the next device code from the tables. If you can’t find a code that works try, Setting Up Using Device Codes Scan that follows. Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page 112, use this procedure to scan the remote control’s memory for the device code.
  • Page 74 Instructions Press the UP or DOWN ARROW repeatedly until the device turns off. Press POUND (#). Turn the device back on and try some other buttons to make sure they work. If necessary, repeat this procedure until you’ve tried all the codes. Checking the Device Codes You can find out what device code you’ve set for each remote control mode (TV, VCR, and AUX)
  • Page 75 Chapter 10 Operating Other Devices Instructions Press the POUND (#) button twice. Watch the mode light to determine your code. The mode button flashes the number for each digit of the device code, with a pause between the groups of flashes. A quick flash is for zero.
  • Page 76 Controlling a Tuner or Amplifier Use the following remote control buttons to control a tuner or amplifier. When the remote control is set up as described on pages 66 and 71, press the AUX mode button to set the remote to AUX mode. The AUX mode button will stay lit for two seconds to show you’ve set the remote to AUX mode.
  • Page 77 The TV’s volume should change. Programming to Control a Second Satellite Receiver If you have a second DISH Network satellite receiver installed, you can use this remote in AUX mode to operate your other receiver in addition to operating this receiver. When you program the remote to operate the other receiver, the remote sends out IR and UHF (not UHF Pro) signals to the receiver.

  • Page 78: The Recover Button

    Press and hold the Model ID ViP612 CVR-SD Receiver CAID R0079256789-30 Smart Card ID S1907972574-12 AUX Mode buttton until all DNASP206 Dsh689 Software Version AEE2WAND-N Boot Strap Version 1010WAND Billing & Programming 1-800-333-DISH(3474) Technical Assistance 1-800-333-DISH(3474) Internet Address dishnetwork.com Mode butttons light up Receiver Mode Single Mode Location ID...

  • Page 79: Button

    Chapter 10 Sending Discrete Power On and Off Note: Press any remote control button other than RECOVER to end this procedure. ENDING ISCRETE Discrete power ON and power OFF IR commands are used when programming macro commands into universal remotes. Using an ON-only or OFF-only command is more effective than a toggle ON/OFF command when trying to make sure the satellite receiver is reliably in one state or the other.

  • Page 80: Customizing Receiver

    Customizing Receiver Personalizing Your Satellite Receiver What you’ll find in this chapter: • SING ULTIMEDIA • SING ALLER • USTOMIZING THE ISTS • HANGING • SING LOSED • SING OLBY • ESETTING TO • CHEDULING • NACTIVITY UIDE AND HANNEL ANGUAGES APTIONING ®...

  • Page 81: Using Multimedia

    You can transfer photos from compatible USB storage devices and cameras to view on your TV using your DISH Network receiver. Now you don’t have to pass photos around or have a crowd of people hover around your digital camera.

  • Page 82: Sing Aller Id

    SING ALLER If you subscribe to Caller ID from your local phone company and your receiver is connected to a phone line, enabling the Caller ID feature allows the receiver to display the names of people and/or telephone numbers as they call on your TV. Setting Up Caller ID Display Use these instructions to enable or disable Caller ID.

  • Page 83: Customizing The Guide And Channel Lists

    Chapter 11 Customizing the Guide and Channel Lists Using Caller ID History Your receiver also stores a history of the incoming calls. Use the following steps to view and delete numbers from your Caller ID History. USTOMIZING THE UIDE AND HANNEL ISTS You can set up the on-screen Program Guide to list channels in descending order, with...

  • Page 84: Guide And Channel List

    Changing the Guide Display The receiver comes set to display the Program Guide with video in the upper right corner. However, you can change the way the Program Guide displays. • Standard - Partial Guide with Video. This is the default option. The Program Guide displays video in the upper right corner and 1.5 hours of schedule per page.

  • Page 85: Changing Languages

    Chapter 11 Changing Languages Press MENU, select System Setup, and then Local Channels. Select Chan Display. Note: Changing the channel display preference may cause timers on those channels to be lost. Review your timers list after making any changes (refer to Using the Timers List on page 53).

  • Page 86: Using Closed Captioning

    SING LOSED APTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs. Also, you can display captions when you play back programs recorded using the receiver’s DVR (Digital Video Recorder), even if you didn't have closed captioning turned on when the program was recorded.

  • Page 87: Using Dolby® Digital Surround Sound

    Chapter 11 Using Dolby® Digital Surround Sound ® D SING OLBY Dolby Digital gives you the capability to enjoy programs in surround sound. An external Dolby Digital decoder is required to enjoy this feature. Refer to your decoder user’s guide. Note: Not all programs contain a Dolby Digital sound track.

  • Page 88: Resetting To Factory Defaults

    • Line Mode. When you use this setting, in comparison to RF Mode, the dynamic range is wider, which makes the music and loud noises louder, but voices quieter. This set- ting is good if you don’t mind turning the volume up louder to hear the speaking por- tions of programs.

  • Page 89: Inactivity Standby

    Chapter 11 Inactivity Standby NACTIVITY TANDBY If your receiver is on for a preset period of time without any activity (for example, no channel changes), the Inactivity Standby feature turns off the receiver so that you’ll always have the latest Program Guide and DISH On Demand programs. Enabling this feature is recommended, as it also helps improve the reliability of your receiver.

  • Page 90: Connections

    Connections Connecting Your Satellite Receiver What you’ll find in this chapter: • ONNECTING TO THE • ONNECTING TO • ONNECTING THE • ONNECTING A ONNECTION • ONNECTING AN • CANNING FOR • SING ROUBLESHOOTING NTENNA HONE ROADBAND NTERNET NTENNA HANNELS OOLS...

  • Page 91: Connecting To The Tv

    Chapter 12 Connecting to the TV ONNECTING TO THE High-Definition Connection: HDMI Cable The HDMI (High-Definition Multimedia Interface) connection provides high-quality audio and video to your HDTV or HD Monitor using one cable. If your HDTV or monitor has an HDMI connection available, this is the recommended connection.

  • Page 92: No Picture On The Tv

    High-Definition Connection: YP The YP connections provide high-quality video to your HDTV or HD monitor. Use these connections if your TV does not have an HDMI connection. Connect receiver and monitor with YPbPr Component connections Connect component video cables to the YP Connect the other end of the component video cables to the YPbPr (component) connec- tions on the TV.

  • Page 93: Setting Up To Display In Hd

    Connecting to the TV Setting Up to Display in HD Once the receiver has been activated with qualifying DISH Network HD programming, you will be able to receive HD programs. Use the following steps to select the HDTV display format that best matches your TV or monitor.
  • Page 94 Standard-Definition Connections Connect the receiver to the TV using one of the following: • connection (RCA-type composite connection) UDIO IDEO • and L IDEO IGHT UDIO • TV S If using the TV S connection, peel off the white sticker and attach it to the cable close to where it connects to the TV S sticker is in the front cover of this guide.

  • Page 95: Connecting To Your Dish Antenna

    TV is displaying DISH Network video. The software download process usually takes between 15 and 30 minutes. If you do not receive the software download prompt, press VIEW LIVE TV.

  • Page 96: Connecting The Phone Line

    If you have a Digital Subscriber Line (DSL), you may have to install a DSL filter between the receiver’s back panel Phone Jack and the telephone wall jack to successfully connect with DISH Network. You can obtain a filter from your DSL provider. Phone Line Connection Connect a telephone cable with a standard RJ-11 connector between the receiver’s back...
  • Page 97 Chapter 12 Connecting the Phone Line Phone System Setup You must also set up the receiver for your telephone system (touch tone or rotary). If you need a prefix to make an outside call, set a telephone number prefix. Press MENU on the remote control, then select System Setup, Installation, and then Phone System.

  • Page 98: Connecting A Broadband Internet Connection

    ONNECTING A ROADBAND If you have broadband (high-speed) Internet access at home, you can access additional features and capabilities by connecting your receiver to your home network. Refer to tech.dishnetwork.com and search for “home networking” for detailed instructions on making this type of connection. ONNECTING AN If you want to receive digital channels from an over-the-air antenna in addition to your satellite receiver programming, connect the over-the-air antenna to your satellite receiver.

  • Page 99: Scanning For Over-The-Air Channels

    Chapter 12 Scanning for Over-the-Air Channels CANNING FOR After your over-the-air antenna is adjusted for the best reception and connected to the receiver’s O air channels into the satellite receiver’s menus. MENU Main Menu Thursday, January 20 114 E! 114 E! Program Guide Themes &...
  • Page 100 TV for many years. New digital over-the-air TV signals are broadcast and received in the same way. Digital over-the-air TV broadcasting uses advanced technology like that of the DISH Network to deliver superb picture quality and CD quality sound. However, digital over-the-air signal reception (like analog over-the-air signal reception) depends on several things.
  • Page 101 If you have questions about over-the-air channels, contact the broadcasters, not DISH Network. DISH Network does not broadcast over-the-air signals and so cannot do anything to change over-the-air signal quality. However, the receiver's digital channel setup menus provide a signal strength bar that can help you in aiming the over-the-air TV antenna for the strongest possible signal.

  • Page 102: Using Troubleshooting Tools

    SING ROUBLESHOOTING Your receiver has troubleshooting tools that you can use to solve many common problems. Resetting Your Receiver Press and hold the receiver POWER button until the front panel lights blink. Release the POWER button. The receiver will take several minutes to reset, will display the message “Acquiring Satellite Signal”, may download the Program Guide, and then will return you to programming.

  • Page 103: Point Dish And Check Switch

    Warning: Running the Check Switch test while the receiver has low or no signal will result in incorrect receiver settings and cause you to lose channels. Do not run a Check Switch test unless directed to by a Customer Service Representative or other DISH Network instructions. Press MENU. Select System Setup.

  • Page 104: Reference

    Reference Troubleshooting and Remote Codes What you’ll find in this chapter: • ROUBLESHOOTING • EMOTE ABLES ONTROL EVICE ODES...

  • Page 105: Troubleshooting Tables

    Reference Troubleshooting Tables ROUBLESHOOTING Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it.
  • Page 106 Internet connection. Program providers specify which programs are blacked out for specific areas, not DISH Network. • You must buy a channel before you can tune to a program on that channel. Call the Customer Service Center at 1- 800-333-DISH (3474) to buy the channel, or if you believe this message was displayed by mistake.
  • Page 107 Reference Troubleshooting Tables Message Possible Reason Number You may have just plugged in the receiver and it is acquiring the satellite signal or the receiver may have temporarily lost the signal. The receiver may not be connected to an active telephone line or broadband Internet connection.
  • Page 108 Message Possible Reason Number The receiver is downloading current software. The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again for several minutes.
  • Page 109 Reference Troubleshooting Tables Remote Control What Is Happening When you press a button on the remote control, the receiver does not do what you expect. Your UHF Pro remote control does not work well from far away. When you press the remote control button to turn the receiver on, POWER the receiver front panel...

  • Page 110: Watching A Program

    Program Guide or the Browse Banner What Is Happening Red means that you have not In the Program Guide, some subscribed to that channel. You channels have a red background. must subscribe to a channel before you can view it. The Program Guide and Browse You try to display future programs in Banner can display programs...
  • Page 111 Reference Troubleshooting Tables What Is Happening The TV image has pixels (small squares), is freezing, or you have intermittent black screens. The receiver front panel power light is on, and there is a picture on the TV screen, but the picture: •...
  • Page 112 Favorites Lists What Is Happening You press the remote GUIDE button If you have not added channels while the Program Guide is to any custom Favorites List, you displayed. You find that you can will be able to apply only the All apply only the All Chan, All Sub, or All Chan, All Sub, or All HD lists.
  • Page 113 Reference Troubleshooting Tables What Is Happening You set up an event timer for a program that is repeated (such as a regularly scheduled program), but the timer does not operate for a showing of the program. You set up an event timer, but the timer does not operate at all.

  • Page 114: Hearing A Program

    The receiver was sending Pay- Per-View purchase information to DISH Network using your You pick up the telephone to make a phone line. When the receiver call, but you do not hear a dial tone.
  • Page 115 Possible Reason The receiver was sending Pay- Per-View purchase information to DISH Network using your phone line. When the receiver Re-send the FAX or modem found that the telephone was transmission.
  • Page 116 Locks What Is Happening You set a lock (for example, a lock on You may not have locked the programs by ratings), but the lock receiver. does not take effect. You forgot the password, so that you are unable to unlock the receiver. Ordering a Pay-Per-View Program What Is Happening You may have been away from...

  • Page 117: Remote Control Device Codes

    674 684 698 719 727 Daytron 526 627 652 654 658 665 670 672 Dell 772 773 774 Dimensia 645 650 DISH Network 742 763 Dixi 566 620 Dumont 501 627 652 Echostar 722 Electrohome 526 573 651 652 654 656 659...

  • Page 118: Tuner/Amplifier Codes

    Ultra 672 Universal 543 690 Vector Research 506 Video Concepts 570 661 Viewsonic 760 Wards 536 573 607 645 650 652 653 654 656 659 664 665 666 667 668 669 674 675 677 682 690 715 723 724 729 White Westinghouse 659 664 670 672 674 Yamaha 505 506 573 652 653 654 656 664 666 672 679...
  • Page 119 Reference Remote Control Device Codes Classic 695 Daewoo 657 Denon 697 698 699 700 Emerson 658 701 Fisher 659 Funai 658 GE 702 703 Go Video 692 693 GPX 704 Hitachi 632 635 660 705 706 707 JVC 636 689 708 711 Kenwood 761 Konka 637 638 753 Koss 745...

  • Page 120: Appendix

    Appendix What you’ll find in this chapter: • IMITED • ESIDENTIAL • TAYING • FCC C OMPLIANCE ARRANTY USTOMER GREEMENT EGAL...

  • Page 121: Limited Warranty

    Appendix Limited Warranty IMITED ARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty.
  • Page 122 DISH Network’s Exchange Programs DISH Network offers two options if you need to replace your satellite receiver equipment or its accessories. Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business days).

  • Page 123: Residential Customer Agreement

    Residential Customer Agreement ESIDENTIAL Thank you for choosing DISH Network as your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support. You may contact us 24...
  • Page 124 Each additional receiver will be authorized to receive the same Services as your initial receiver. This option is only available if your initial DISH Network receiver and all additional receiver(s) are located at the same residence and are continuously connected to your same land-based telephone line. Unless otherwise specified in the customer agreement(s), if any, applicable to the promotion(s) pursuant to which you are receiving Services and/ or Equipment, DISH Network will charge you a monthly additional outlet programming access fee ("Additional Outlet...
  • Page 125 Appendix Residential Customer Agreement example, DISH Network shall have no obligation to provide Services for which payment is made by you to a third party or payment is made by a third party on your behalf. E. In addition to (and without limitation of) any amounts due for your Services and any other amounts due pursuant to any customer agreement(s) pursuant to which you are receiving Services and/or Equipment, you agree to pay the fees referenced below ("Fees") if and when applicable.
  • Page 126 DISH Network receiver(s), or any part thereof. Such software is licensed, not sold, to you for use only under the terms and conditions of this license agreement, and DISH Network and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the software provided in your DISH Network receiver(s).
  • Page 127 TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party without notice to you. You may not assign or transfer your Services without our written consent, which will not be unreasonably withheld. We may, however, refuse to allow you to assign or transfer your Services if you lease your Equipment or if your account has an outstanding balance.

  • Page 128: Staying Legal

    Agreement to DISH Network in case of default or breach by you of this Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach by you at law, in equity, under contract or otherwise (all of which are expressly reserved).

  • Page 129: Fcc Compliance

    If trouble is experienced with this equipment, for repair or warranty information, please contact DISH Network at 1- 800-333-DISH (3474). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 130: Fcc C Ompliance

    Appendix FCC Compliance Connecting to an Over-the-Air Antenna In order to receive local broadcast channels, you may wish to install an over-the-air antenna into your TV distribution equipment. There are many devices that allow you to connect your antenna to your in-home distribution system such as splitters and amplifiers.
  • Page 131 Index Account Adding Channels 44 Additional Services 7 Information 4 Pay Bill 44 Review Statement 44 All Episodes 52 Alternate Language 80 Attention Message 101 Audio/Video Output 89 Batteries 13 Broadband Internet Connection 93 Why to Connect 8 Browse 17 Favorites Lists 32 Browse Banner Troubleshooting 105...

  • Page 132: Index

    Index Canceling a Procedure 18 Choices 18 Closing 17 On-screen Keyboard 19 Opening 17 Text Fields 18 Troubleshooting 111 Missed Recordings 55 Missing Channels 34 Multimedia 76 My Recordings List 48 Group 49 Sort 49 New Episodes 52 On-screen Keyboard 19 On-screen Logo 8 On-screen Menus 17 Ordering Channels 44...
  • Page 133 VCR Mode 16 Resetting Factory Defaults 83 Resetting Your Receiver 97 Residential Customer Agreement 118 Satellite Receiver Back Panel 12 Buttons 12 Connections 12 Front Panel 12 Front Panel Lock 39 Multimedia 76 Overview 12 Remote Antenna Port 13 Updates 83 USB Port 76 Satellite TV Reception 7 Rain and Snow 7...

  • Page 134: For Your Safety

    Part Number: 152029 Printed in the United States of America. DISH Network is a registered trademark of EchoStar Satellite L.L.C. For information about DISH Network, please visit our website at www.dishnetwork.com. We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.

  • Page 135: Remote Control Settings

    Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the Important System Information menu (see Ordering Your Program Packages). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number:...

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