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24
11.0
TROUBLESHOOTING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
SYMPTOM
Electrode sparks,
burner ignites,
electrode continues
to spark for complete
7 seconds, burner
shuts down.
Flame length
consistently too
large or too small.
Carboning occurs.
Carbon is being
deposited on glass,
logs or combustion
chamber surfaces.
White / grey ¿ lm
forms.
No gas to the main
burner; switch is on.
W415-0689 / C / 06.13.12
!
WITH THE GLASS DOOR OPEN OR REMOVED.
DO NOT USE ABRASIVE CLEANERS.
PROBLEM
Hot and neutral wires
are reversed at control
module.
Sensor / À ame not
connecting
Unit is over-¿ red or
under-¿ red.
A
O
S
MANUAL SHUT-OFF
(SHOWN IN OFF POSITION)
Air shutter has
become blocked.
Flame is impinging
on the combustion
chamber.
Sulphur from fuel
is being deposited
on glass, logs or
combustion chamber
surfaces.
Switch is defective.
Burner ori¿ ce is
blocked.
Control valve faulty.
Faulty valve.
WARNING
TEST SOLUTION
-
Connect the hot wire to the black wire. Connect the
neutral wire to the white wire.
-
Raise electrode / sensor up into À ame.
-
Check pressure readings
-
Outlet pressure can be checked by removing cap
(A) and replacing it with a 1/8" NPT barb ¿ tting.
Next, place pressure gauge tubing over the ¿ tting.
Gauge should read 3.5" W.C. for natural gas or 10.0"
W.C. for propane. AFTER TAKING PRESSURE
READINGS, BE SURE TO REPLACE CAP TO
RESEAL. DO NOT OVER-TORQUE.
-
Leak test with a soap and water solution.
-
Ensure air shutter opening is free of lint or other
obstructions.
-
Open air shutter to increase the primary air.
-
Check the input rate: check the manifold pressure
and ori¿ ce size as speci¿ ed by the rating plate
values.
-
Check that the door gasketing is not broken or
missing and that the seal is tight.
-
Clean the glass with a gas ¿ replace glass cleaner.
DO NOT CLEAN GLASS WHEN HOT. If deposits
are not cleaned off regularly, the glass may become
permanently marked.
-
Connect a jumper wire across the wall switch
terminals; if main burner lights, replace switch /
thermostat.
-
Remove stoppage in ori¿ ce.
-
Replace.
-
Replace.
42.22
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