Updating The Firmware - Vidyo VidyoRoom HD-220 User Manual

2. To troubleshoot a problem, Customer Support may ask you to increase the log level. (They'll tell you
exactly what to type into the Log Levels field.) lf you need only to increase the levels while the issue
is being resolved, click the Apply Temporarily button.
The log levels will return to their prior level when you reboot the VidyoRoom.

UPDATING THE FIRMWARE

From time to time you may need to update your VidyoRoom to a new version or you need to restore to a
previous working version.
You may also need to update your VidyoRoom in the event of a hardware malfunction or system failure. In
this case, updating restores the VidyoRoom software to the last installed version.
Note: If you encounter a problem when upgrading the VidyoRoom, contact Vidyo Technical Support.
To update the firmware:
1. Select the Firmware tab from the VidyoRoom Configuration page.
This page displays the current installed version of the VidyoRoom as well as the current base image
installed on the VidyoRoom.
2. To restore the VidyoRoom software to the last installed version:
a.
Select the checkbox to the left of the image file you want.
b.
Click the Update button.
3. To update using a new image from Vidyo:
a.
Click the Browse button to locate the
b.
Click the Upload & Update button.
file on your local file system.
.tbv
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8. Using the Web Configuration Pages