Kodak Scan Station 520 EX Administrator's Manual

Kodak Scan Station 520 EX Administrator's Manual

Kodak scanner user manual
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Summary of Contents for Kodak Scan Station 520 EX

  • Page 2: Environmental Information

    Safety • Place the Kodak Scan Station 500 on a level work surface capable of supporting 13.6 kgs (30 lbs). • When placing the Scan Station, make sure that the electrical power outlet is located within 1.52 metres (5 feet) of the Scan Station and is easily accessible.
  • Page 3 EMC statements United States: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4: Table Of Contents

    OVERVIEW PRE-INSTALLATION CHECKLIST SCAN STATION INSTALLATION AND CONFIGURATION CONFIGURING SCAN SETTINGS FOR THE SCAN STATION SETTING UP AND MANAGING DESTINATION GROUPS ADMINISTRATION SPECIFICS MAINTENANCE TROUBLESHOOTING GLOSSARY APPENDICIES Specifications Supported Network Protocols Warranty A – C...
  • Page 5: Chapter Summary

    Setting up the Scan Station... 1-2 Scan Station components ... 1-3 The Kodak Scan Station 500 is designed as a walk-up device that requires no host PC or application software. It works with and uses an existing network and network shared services to communicate with other network devices or destinations.
  • Page 6: System Requirements

    System requirements What’s in the box Setting up the Scan Station The Kodak Scan Station 500/520EX - Scanner Administration which is installed on a separate PC, requires one of the following operating systems: • Windows XP Service Pack 2 and 3 •...
  • Page 7: Scan Station Components

    Scan Station components Input tray extender Input tray Side guides Scan Station cover Touch screen A-61628 December 2011 Front view Go button Input tray extender (not shown) — pull this extender out to accommodate document sizes over 8 1/2 x 11 inches (A4). Input tray —...
  • Page 8 USB port Separation module release lever Gap release lever Scan Station cover release lever Rollers Inside view Separation module Imaging guides USB port — use this port to insert your USB flash drive. Separation module release lever — push the release lever down to remove the separation module for cleaning or replacement.
  • Page 9 Rear view Flatbed connector Modem port Security lock USB ports Ethernet port port Power port Flatbed connector — connects the optional A3 Flatbed Accessory to the Scan Station. Modem port — connects the fax modem to a phone line. Power port — connects the power cord to the Scan Station. Ethernet port —...
  • Page 10 2 Pre-installation Checklist It is recommended that you fill out this worksheet before configuring the Kodak Scan Station 500. This network information is needed to create an administrative configuration file to complete the installation. Locate any information you are unsure of before creating the administrative configuration file. If you have trouble filling out this worksheet, see the person who manages your network.
  • Page 11 Device Settings (continued) — found under the Settings button in the Configuration Organizer or Scan Station when using the KSS500 - Scanner Admin application. Parameter Name Description/Sample • Alternate WINS Alphanumeric IP address of Server Windows Internet Name Server #2...
  • Page 12: Troubleshooting

    Email Server Settings — found under the Settings button in the Configuration Organizer or Scan Station when using the KSS500 - Scanner Admin application. Parameter Name Description/Sample SMTP Settings • Server Address Fully qualified domain name or IPv4 address of the SMTP server (e.g., smtp-server.
  • Page 13 1-99 MB Attachment Size Default: 99 MB Fax Settings — found under the Settings button in the Configuration Organizer or Scan Station when using the KSS500 - Scanner Admin application. Parameter Name Description/Sample LDAP Fax Field Tag May be used to search for fax numbers stored in a corporate address box.
  • Page 14: Scan Station Installation And Configuration

    3 Scan Station Installation and Configuration Contents A-61628 December 2011 Setup Wizard ... 3-2 Installing the Kodak Scan Station 500/520EX - Scanner Administration application ... 3-6 Menus ... 3-8 Toolbar ... 3-11 Network configuration options... 3-12 Adding a Scan Station ... 3-12 Discovering devices ...
  • Page 15: Setup Wizard

    Other configuration options are also required for Scan Station setup (i.e., email and fax configurations, etc.); however, these options are setup using the KSS500 - Scanner Administration application. Procedures regarding these additional settings are explained in more detail later in this chapter.
  • Page 16 A-61628 December 2011 2. Select any of the options you want to configure: • Device Name: allows you to enter the device name. • Date: allows you to set the date on the Scan Station. • Time Zone: allows you to select the desired time zone. •...
  • Page 17 If you selected Time Zone, the following screen will be displayed. 6. Select the desired time zone and click Next. If you selected Time, the following screen will be displayed. 7. Enter the desired time and click Next. If you selected Device/ Administrator Password, the following screen will be displayed.
  • Page 18 A screen summarizing your settings will be displayed. 11. Click Yes to accept your selections. 12. When all desired setting have been made, continue with the Scan Station installation. See the next section, “Installing the Kodak Scan Station 500/520EX - Scanner Administration application”.
  • Page 19: Installing The Kodak Scan Station 500/520Ex - Scanner Administration Application

    KSS500 - Scanner Admin application installer will install them before installing the KSS500 - Scanner Admin application. 2. Click Next when the Kodak Scan Station 500 splash screen is displayed. 3. Click Next when the Welcome screen is displayed.
  • Page 20 A-61628 December 2011 9. After installing the application, the Kodak Scan Station 500/520EX - Scanner Admin main screen will be displayed. NOTE: The KSS500 - Scanner Admin main screen contains the specific data to identify and connect to Scan Stations on a network.
  • Page 21: Menus

    Menus The KSS500 - Scanner Admin application provides the following menus: File, Edit, Scanner and Help. File menu — the File menu provides these options: Save — displays the Save as dialog box which allows you to select a file name and directory to save the Scan Station identification data in an xml file format.
  • Page 22 A-61628 December 2011 Refresh — displays the current state of the Scan Station: • Idle — currently active on the network. • Scanning — Scan Station is scanning. • Processing images — the Scan Station is processing images (i.e., converting images to PDF). •...
  • Page 23 • Clear Transaction Logs: when selected the following message will be displayed, Are you sure you want to clear the transaction log files of the selected scanner? If you click Yes, the transaction log files will be cleared. • Save All Logs: saves all available log files found on the selected Scan Stations and saves them to the selected directory.
  • Page 24: Toolbar

    Scan Station identification data xml file format. Displays the Add Scanner dialog box, which allows you to setup Scan Stations that will be managed remotely. Allows you to rename the selected Scan Station, set network settings and update group and comment fields.
  • Page 25: Network Configuration Options

    1. Select Edit>Add Scanner. The Add Scanner dialog box will be displayed. 2. Enter the name of the Scan Station in the Scanner Name field. NOTE: Acceptable values in this field are: alphanumeric characters and a dash. No spaces or other symbols are allowed.
  • Page 26 Comment field. For example, you can enter the name of the department where the Scan Station is located. 7. Click Add. The Scanner name and information will be added to the listing on the KSS500 - Scanner Admin main screen.
  • Page 27: Discovering Devices

    Discovering devices 3-14 The Discover Devices option allows you to scan a range of IP addresses to find and automatically register any Scan Station that has an IP address that falls within the defined range of addresses. NOTE: The Discover Devices option only works on Scan Stations that have not had their password changed from the factory default.
  • Page 28: Modifying A Scan Station

    Modifying a Scan Station A-61628 December 2011 1. Select Edit>Modify Scanner. The Modify Scanner dialog box will be displayed. 2. Make any required changes. NOTE: If you select Static IP Address, the Static IP Address window will be displayed allowing you to change IP address settings.
  • Page 29: Deleting A Scan Station

    Deleting a Scan Station Changing a password 3-16 1. Select Edit>Delete Scanner. The Delete Scanner dialog box will be displayed. 2. Click Yes. 1. Select Edit>Change Password. The Change Password dialog box will be displayed. 2. Enter the current Scan Station password in the Current password field.
  • Page 30: Administrative And User Configuration Files

    NOTE: User’s can install just the Configuration Organizer on their own PC (see the User’s Guide). For security reasons, the KSS500 - Scanner Admin application cannot be installed on a PC that has the Configuration Organizer installed. Differences between the administrative and user configuration files are:...
  • Page 31: Configuring Your Scan Station

    Scan Station. NOTE: Use the scroll arrows on the side and top of each screen to display all options. 1. Double-click the KSS500 - Scanner Admin icon on your desktop to launch the application. 2. Select File>Configuration Organizer. The main Configuration Organizer window will be displayed.
  • Page 32: Language Setting

    “OEMXXXXXX”. • If the device name has been changed from the factory default name using the KSS500 - Scanner Admin application, this name will be sent to the Scan Station. • If you change the device name using the Configuration Organizer, this name will be sent to the Scan Station when using a USB flash drive to administer the Scan Station.
  • Page 33 3-20 1. Select IP Address to configure the device’s network address. Select one of the following: • If your network uses dynamic IP addresses, click Automatic (DHCP), click Done and proceed to the next section, “E-mail settings”. • If your network uses static IP addresses, click Static (IPv4) and continue.
  • Page 34 A-61628 December 2011 2. If desired, select Device/Administrator Password to password- protect the Scan Station. You will be asked to re-enter the password. When finished, click Done. NOTES: • If you assign a device password, all users will be prompted to enter this password every time they use the Scan Station.
  • Page 35 3-22 When selected, the Remote Configuration Settings screen will be displayed. - Enter a network folder where the Scan Station will find updated configuration settings. - Select which day(s) of the week this operation will be performed. - Select the time of day you want your Scan Station to check for updates.
  • Page 36 The Setup Wizard screen will be displayed. 8. Click Run the wizard at next boot-up. NOTE: See the section entitled, “Setup Wizard” earlier in this chapter for more information. A-61628 December 2011 3-23...
  • Page 37: E-Mail Settings

    E-mail settings SMTP settings 3-24 For the Scan Station to send documents to email recipients, you must define how the Scan Station will access your email server. SMTP, LDAP, Return Email Address and Maximum Attachment Size settings are configured from the E-mail screen. •...
  • Page 38 A-61628 December 2011 5. Select Credentials to define the email server credentials. NOTE: If you are using an unauthenticated SMTP server, you do not need to make any selections in the Credentials fields. 6. Enter a Username, Password and an optional Domain name on the Credentials screen for the email server account that the Scan Station will log into.
  • Page 39 3-26 11. The default for SSL is to not use SSL. If your email server requires Secure Socket Layer (SSL), check Use SSL. 12. Select Use StartTLS if you want to enable a secure SMTP connection. NOTE: Make sure your mail server is configured to use STARTTLS.
  • Page 40: Ldap Settings

    LDAP settings A-61628 December 2011 Connecting to an LDAP server allows the Scan Station and the Configuration Organizer to connect to a network address directory. This connection can be used to import one or more email addresses into an email address group. It can also be used to look up addresses on the Scan Station to temporarily add an email address to an email group list.
  • Page 41 3-28 9. The Base DN (Distinguished Name), Search Field Tag, Email Address Tag, and Full Name Field Tag are strings that define the search criteria for the LDAP server. See your network administrator for the specific format of these strings. When you have the correct format, enter the Base DN, Search Field Tag, Email Address Tag and Full Name Field Tag.
  • Page 42 A-61628 December 2011 11. Select Security Options to set the Security Type and/or Certificate. • Click Security Type to setup a secure connection to your active directory server. Selections are: None, SSL or TLS. • Click Certificate. The displayed dialog box will allow you to select a certificate file or enter the full path to the desired certificate file.
  • Page 43: Return E-Mail Address

    Return e-mail address 3-30 Setting the Return E-mail Address allows you to receive notification if an email sent by the Scan Station could not be delivered. This address is also used as the default “From” email address when sending documents via email. IMPORTANT: Be careful about setting this option as every undeliverable email notification will be sent to this address and the same address will appear as the Sender...
  • Page 44: Maximum Attachment Size

    Maximum attachment size A-61628 December 2011 This option allows you to set the maximum size of an email attachment that can be sent successfully. This value should match the limitations defined by your email server. 1. Select Maximum Attachment Size. The following screen will be displayed.
  • Page 45: Fax Settings

    Fax settings 3-32 Following are procedures for configuring your fax settings. NOTES: • LDAP may be used to search for fax numbers that are stored on a corporate address book. LDAP is not required to use the fax option. • LDAP credentials for E-mail LDAP must be set up to properly use LDAP for faxing.
  • Page 46 A-61628 December 2011 10. Select Modem Country Code to display a list of countries and the associated codes that configure the modem for use in the selected country. 11. Select the desired country/code. 12. Select Incoming Fax Settings to configure your Scan Station to receive faxes.
  • Page 47 3-34 13. Select Incoming Fax Folder to enter a fully qualified path name to a network folder where incoming faxes will be delivered, then click Done. 14. If you want to select a network printer for incoming fax delivery, click Incoming Fax Printer to display the list of installed printers.
  • Page 48 A-61628 December 2011 NOTES: • The Incoming Fax option can only be checked if the administrator’s Email ID is configured (see the section entitled, “Return Email Address” earlier in this chapter). If the Return Email Address is not configured, the following message will be displayed: If the email address you entered is incorrect or invalid, you will not receive notification of fax errors.
  • Page 49 3-36 20. Select Fax Notification if you want “success” and “failure” notifications to be sent to an email address, printer or both, every time a fax is sent. The following screen will be displayed. 21. Click Email Address and/or Printer to enter an email address/or select a printer, where you want the fax notification to be sent.
  • Page 50 A-61628 December 2011 23. Click Retries to enter the number of times the Scan Station will attempt to send a fax, then click Done. 24. Click Retry Delay to enter the number of minutes the Scan Station will wait between attempting to send a fax. If the fax service is not able to send a fax to the recipient, an email will be sent to the sender’s email address (if available).
  • Page 51: Transaction Log Settings

    Transaction Log settings 3-38 The Scan Station can log all transactions to a separate transaction file. This file is in XML format and can be downloaded or exported from the Scan Station. This is useful in environments that are security-minded or where transactions are used for billing.
  • Page 52: Time Settings

    Time settings A-61628 December 2011 1. Click the Time icon. 2. Select Time Zone to select your appropriate time zone. 3. Select Daylight Savings and select Automatically Adjust or No Adjustment. 4. Select Clock and select either a 12 Hour or 24 Hour time format. 5.
  • Page 53: Date Settings

    Date settings 3-40 If the Date icon is not displayed, use the arrows on the toolbar to scroll to the icon. 1. Click the Date icon. 2. Click Separator and select the desired separator symbol. 3. Click Format and select the desired day, month, year format. NOTE: The actual time and date of the Scan Station can only be set manually by using a USB flash drive that contains an administrative configuration file.
  • Page 54: Configuration Options

    Configuration options A-61628 December 2011 The Configuration Options screen provides a variety of options. • Select the Configuration options icon and check any of the following options. Allow custom E-mail Addresses — allows a user to enter an email address that is not currently in the address book. By selecting Allow custom E-mail Addresses (this is the default), users can enter new email addresses in an ad-hoc manner.
  • Page 55 Allow Saving to USB Drive — allows you to disable scanning to a USB drive. This may be useful in more secure environments where tighter control is required. Force User Login — when enabled, this option requires the user to login before a scan session.
  • Page 56 FAST Scanning — allows a user to scan instantly without waiting for the 10-second delay, the Settings Review screen and the Destination Review screen to be displayed. A message will only be displayed if the scan session was unsuccessful. Allow Voice Annotation — when enabled, allows a user to record a voice annotation.
  • Page 57: Password Protecting The Configuration File

    If you lose or forget this password, you must contact Kodak Service to unlock your Scan Station. You will be asked to provide the latest KSS500.XML file. A-61628 December 2011...
  • Page 58: Saving Your Administrative Configuration File

    • If the USB drive was inserted before the application is launched, remove the USB drive and re-insert it. • If you are using the KSS500 - Scanner Admin application to send the configuration file to a Scan Station or you are using a remote configuration, check the Folder option and Browse to the network location where configuration files are stored.
  • Page 59: Uploading Configuration Settings

    After saving the administrative configuration file, the file needs to be uploaded to the Scan Station. The configuration file can be uploaded by using the KSS500 - Scanner Admin application or by saving the file to a USB drive and inserting it in the USB port of the Scan Station.
  • Page 60: Setting The Scan Station Clock

    USB drive that contains an administration configuration file. NOTE: Currently, you cannot set the time of the Scan Station remotely using the KSS500 - Scanner Admin application. 1. Insert a USB drive with an administrative configuration file into the Scan Station.
  • Page 61: Configuring Scan Settings For The Scan Station

    Copies for Printing option... 4-20 Advanced option ... 4-21 Saving your administrative configuration file... 4-22 Updating your configuration settings... 4-23 Loading configuration settings using the KSS500 - Scanner Admin application ... 4-23 Uploading the configuration settings using remote configuration ... 4-23 Uploading the configuration settings using a USB drive ...
  • Page 62: Configuring Default Scan Settings

    Settings (e.g., Scan As, File Type, etc.) These default values are used when scanning documents unless they are changed by the user before scanning. 1. Double-click the KSS500 - Scanner Admin application shortcut. 2. Select File>Configuration Organizer. 3. Select Settings.
  • Page 63: Settings Shortcut Option

    Settings Shortcuts option A-61628 December 2011 Settings Shortcuts — six Settings Shortcuts are provided at installation. These Settings Shortcuts can be used as a template to create other shortcuts. • Defaults • Black and White Document • Black and White Document (OCR Quality) •...
  • Page 64: Changing Default Settings

    Changing default settings You can change the user default settings to common scan settings that meet your needs. 1. From the main Configuration Organizer screen, click Settings. 2. Select the Setting Shortcuts icon. 3. Select User Defaults. 4. Scroll through the scan settings icons to make the desired changes to your default shortcut.
  • Page 65: Creating A New Settings Shortcut

    Creating a new Settings Shortcut A-61628 December 2011 1. In the Configuration Organizer window, access the Settings screen and select the Settings Shortcut icon. 2. Select Edit>Add Item. The Add New Settings Shortcut dialog box will be displayed. 3. Enter the name of the new shortcut in the Description field. 4.
  • Page 66: Renaming A Settings Shortcut

    Renaming a Settings Shortcut Tasks option Creating tasks 1. Access the Settings screen and select the Settings Shortcut that you want to rename. 2. Select Edit>Rename Item. The Rename Settings Shortcut dialog box will be displayed. 3. Enter a new name in the Description field and click OK. Tasks allow you to group together scan settings (i.e., resolution, file type, one-sided/two-sided, etc.) with one or more destinations.
  • Page 67 A-61628 December 2011 The Choose Destinations screen will be displayed listing the destinations that have been setup in your configuration file. 3. Select the destination(s) that you want to add to your task. For example, you may want to send invoices to personnel in the Billing department, then save a copy of what you send to your personal file on the network.
  • Page 68 The Choose Settings screen will be displayed with default settings. 5. Click on any of the settings in the list you want to change. For example if the invoices you want to send to the Billing Department should be one-sided, black and white, PDF files, you would make those selections.
  • Page 69: Renaming Tasks

    Renaming tasks Deleting tasks Editing tasks A-61628 December 2011 By default, when you add a task, the group is named Task. To change the name of the task: 1. Select the task that you want to rename. 2. Select Edit>Rename Item. The keyboard will be displayed allowing you to rename your task.
  • Page 70: File Name Settings Option

    File Name Settings option 4-10 File Name Settings allows you to define values that determine the locations and file name used when creating scanned documents. You can define a folder name where scanned documents will be placed when scanning to a network folder, FTP location or USB flash drive destination.
  • Page 71 A-61628 December 2011 In either case, if the path to the final destination does not exist, then the Scan Station attempts to create the full path to the destination. This is true for network destinations as well as USB flash drive destinations.
  • Page 72 4-12 • Device Name as Prefix — if checked, scanned documents will be created with a file name that begins with the name of the Scan Station. • Omit Separators — when checked, no underscore character will be placed between the constructed file names or paths unless the underscore is part of the file name prefix or folder name.
  • Page 73: Scan As Option

    Scan As option A-61628 December 2011 When selecting a Scan As setting, your selection may have an impact on other scan settings. The table below describes how each Scan As selection will impact other selections. Scan As File Type setting Color PDF (Searchable/Image only) PDF (Multi/Single page)
  • Page 74 4-14 • If you select Black and White, the Black and White screen will be displayed. Select either Best (iThresholding) or Normal (ATP). Best (iThresholding) — the Scan Station dynamically evaluates each document to determine the optimal threshold value to produce the highest quality image. This allows scanning of mixed document sets with varying quality (such as faint text, shaded backgrounds, or color backgrounds) to be scanned using a single setting thus reducing the need for...
  • Page 75: File Type Option

    When saving a file as PDF, predefined scanner resolution settings will be used when selecting Good (150 dpi), Better (200 dpi), and Best (300 dpi). The scanner dpi settings will not be used when scanning in PDF mode. Language: this option is only available when you select PDF - Searchable (Image + Text).
  • Page 76 When saving a file as PDF, predefined scanner resolution settings will be used when selecting Good (150 dpi), Better (200 dpi), and Best (300 dpi). The scanner dpi settings will not be used when scanning in PDF mode. Single Pages: creates a PDF file for every page scanned. If scanning a two-sided document, a file will be created for both the front and back page.
  • Page 77: Input Document Is Option

    Input Document Is option A-61628 December 2011 The Input Document Is screen provides three options: Two Sided — the Scan Station will scan the front and back in a single pass. One-Sided - Face Down — select if your organization typically scans one-sided documents.
  • Page 78: Resolution Option

    Resolution option Document Type option 4-18 Select a default Resolution from 75 to 600 dpi. 200 dpi is the default. Higher resolutions produce better quality images, but larger file sizes. If your documents typically have a mixture of text and graphics, keep this option as the default.
  • Page 79: Black And White Adjustment Option

    Black and White Adjustment option A-61628 December 2011 If you selected Black and White as your Scan As selection, the Black and White Adjustments screen will be available. 1. Select the Black and White Adjustment icon. • If you selected Best (iThresholding) on the Scan As screen, only the Contrast value can be changed.
  • Page 80: Copies For Printing Option

    Copies for Printing option Advanced option 4-20 This option is for the user during their scan session. Any changes to this option during configuration will be ignored. The default is 1. 1. Select the Advanced icon. The Advanced screen provides these options: •...
  • Page 81 A-61628 December 2011 • Cropping — allows you to select either Automatic or Aggressive cropping. Automatic: automatically detects the border of an image and straightens it if necessary. Aggressive: automatically detects the border of an image, straightens it if necessary, and eliminates any residual black border on any image edges.
  • Page 82: Saving Your Administrative Configuration File

    • If the USB drive was inserted before the application is launched, remove the USB drive and re-insert it. • If you are using the KSS500 - Scanner Admin application to send the configuration file to a Scan Station or you are using a remote configuration, check the Folder option and Browse to the network location where configuration files are stored.
  • Page 83: Updating Your Configuration Settings

    USB drive and inserting it in the USB port of the Scan Station. 1. From the KSS500 - Scanner Admin main screen, click on the Scan Station(s) you want to upload the configuration file to.
  • Page 84: Verifying Your Scan Station Setup

    Verifying your Scan Station setup 4-24 Verify that your Scan Station installation was successful and is operational. NOTE: If Save to Flash Drive is disabled, select another destination to scan to and go to Step 3. 1. Insert a blank USB drive in the Scan Station’s USB port. When the Scan Station recognizes the USB flash drive, an icon is displayed showing the USB flash drive with the user profile.
  • Page 85: Downloading Configuration Files

    A-61628 December 2011 It is possible to download a configuration file that is already installed on a Scan Station to the KSS500 - Scanner Admin application to be modified and/or uploaded to a Scan Station. 1. Double-click on the KSS500 - Scanner Admin shortcut icon.
  • Page 86: Setting Up And Managing Destination Groups

    5 Setting up and Managing Destination Groups Contents A-61628 December 2011 Toolbar descriptions ... 5-2 Creating groups and adding items ... 5-3 Renaming an email group ... 5-4 Deleting an email group... 5-4 Moving groups and items within groups ... 5-5 Importing an email address book ...
  • Page 87 Toolbar descriptions The Configuration Organizer’s toolbar provides quick access to commonly used functions. The toolbar is always displayed. You cannot add, delete or move toolbar buttons. Icon Saves the configuration file to the USB flash drive or hard drive. Adds a new item in the current group. Searches for an item Renames the selected item.
  • Page 88: Creating Groups And Adding Items

    Creating groups and adding items A-61628 December 2011 1. Open the KSS500 - Scanner Admin application. 2. Select File>Configuration Organizer. 3. Select Edit>Add Group>E-Mail. An Email icon is added to the toolbar on the Configuration Organizer window. 4. Select the email group you want to add an address(es) to and select Edit>Add Item.
  • Page 89: Renaming An Email Group

    Renaming an email group Deleting an email group By default, when you add an email group, the group is named E-mail. From the Configuration Organizer: 1. Select Edit>Rename Group. The Rename Group dialog box will be displayed. 2. Make the desired change in the Description field and click OK. The new group name will be displayed on the Configuration Organizer screen.
  • Page 90: Moving Groups And Items Within Groups

    Moving groups and items within groups A-61628 December 2011 The order in which the groups are displayed in the Configuration Organizer is the same order they will be displayed on the Scan Station. If you want a specific group to be displayed as the first selection or in a special order, you can reorder the groups the way you want them displayed.
  • Page 91 Importing an email address book CSV files are data files that represent database information. Each row contains data values that are separated by a comma. Each comma found on a line of text represents a column of data from the original database.
  • Page 92 Adding email addresses using LDAP A-61628 December 2011 4. Many email client applications automatically export the column headings as the first row of data. If you do not want to export the column headings as the first row, check Skip first row of data. NOTE: Some email applications also export the data with additional quote characters surrounding the data.
  • Page 93: Adding Several Email Addresses To A Single Item In An Email Group

    Adding several email addresses to a single item in an email group Typically email groups contain a list of entries that consist of one e-mail address per entry. However, you can create a list within a single entry within the email group. The following describes the typical case of one email address per item and an example of multiple addresses per entry.
  • Page 94: Adding A Usb Drive Folder Group

    Adding a USB drive folder group A-61628 December 2011 If you want to add a folder to a USB drive group that already exists, skip to step 2: 1. From the Configuration Organizer select Edit>Add Group>USB Drive Folder. A USB Drive icon is added to the toolbar on the Configuration Organizer window.
  • Page 95: Renaming A Usb Drive Group

    Renaming a USB drive group Deleting a USB drive group 5-10 By default, when you add a flash drive group, the group is named USB Drive. 1. Select the USB drive group that you want to rename. 2. Select Edit>Rename Group. The Rename Group dialog box will be displayed.
  • Page 96: Adding A Network Folder

    Adding a network folder A-61628 December 2011 If you want to add an item to a network folder that already exists, skip to step 2. 1. From the Configuration Organizer select Edit>Add Group>Network Folder. A Network folder icon is added to the toolbar on the Configuration Organizer window.
  • Page 97: Renaming A Network Group

    Renaming a network group Deleting a network group 5-12 By default, when you add a network group, the group is named Network. 1. Select the network group that you want to rename. 2. Select Edit>Rename Group. The Rename Group dialog box will be displayed.
  • Page 98: Adding An Ftp Group

    Adding an FTP group A-61628 December 2011 To add an FTP group to your configuration: 1. From the Configuration Organizer select Edit>Add Group>FTP. An FTP icon is added to the toolbar on the Configuration Organizer window. 2. Select the FTP group you want to add to and select Edit>Add Item. The Add: Ftp Folder dialog box will be displayed.
  • Page 99 5-14 4. Select the desired Protocol option: FTP, FTPS or SFTP. • If you select FTP the following options are available: If the FTP site communicates on a port other than Port 21, change the value using the up and down arrows. You may optionally select Passive if required by the FTP server.
  • Page 100: Specifying Proxy Settings

    Specifying Proxy settings A-61628 December 2011 A Private Key File is an encrypted key that is used to access the SFTP server. There are several different types of Private Key files. Use the Browse button to select the Private Key file stored on your computer or network.
  • Page 101 SFTP 5-16 2. Enter the Proxy Address in the form of a fully qualified domain name (e.g., FTP.acme.com) or as an IP address. 3. Enter the Username and Password required to access the proxy server. 4. If the proxy server is configured to communicate on a port other than Port 21, change or enter the value using the up and down arrows or keyboard.
  • Page 102 A-61628 December 2011 Proxy Type: SOCKS 1. Select the Proxy Type. If you selected SOCKS as your Proxy Type, the following dialog box will be displayed. 2. Enter the Proxy Address in the form of a fully qualified domain name (e.g., FTP.acme.com) or as an IP address. 3.
  • Page 103 Adding a fax group and fax numbers 5-18 If you want to add a fax number to a fax group that already exists, skip to step 2. 1. From the Configuration Organize select Edit>Add Group>Fax. A Fax icon is added to the toolbar on the Configuration Organizer window.
  • Page 104: Renaming A Fax Group

    Renaming a fax group Deleting a fax group A-61628 December 2011 The fax number will be added to the selected fax group and the number will be listed on the Configuration Organizer window. 4. Repeat steps 2 and 3 for each fax number you want to add to a fax group.
  • Page 105: Adding A Sharepoint Group

    Adding a SharePoint group 5-20 If you want to add SharePoint as a destination group, do the following. 1. Select Edit>Add Group>SharePoint. 2. Select Edit>Add Item. The SharePoint Settings dialog box will be displayed. 3. Make an entry in the Description field that identifies the destination. 4.
  • Page 106 A-61628 December 2011 7. If the SharePoint site you want the user to access is secure, you will need to enter the certificate file and password by clicking Certificate. The SharePoint Certificate dialog box will be displayed. • Enter the name of the Certificate file in the Certificate field. The following file extensions are allowed: .cer, .crt, .der, .pfx, .p12, .p76, .and p7c.
  • Page 107 5-22 The supported index fields are: • Single line of text • Multiple lines of text • Choice • Number • Currency • Date and Time • Lookup • Yes/No • Person or Group • Hyperlink or Picture 10. Click OK to close the Index Fields dialog box. 11.
  • Page 108: Adding An Evernote Group

    Adding an Evernote group A-61628 December 2011 If you want to add Evernote as a destination group, do the following. 1. Select Edit>Add Group>Evernote. 2. Select Edit>Add Item. The Evernote Settings dialog box will be displayed. 3. Make an entry in the Description field that identifies the destination. 4.
  • Page 109 5-24 NOTES: • You cannot change the address of the Evernote server. • If you do not want the Evernote destination to be placed in alphabetical order, uncheck Add to list alphabetically. 6. If your company requires the use of proxy servers, click the Proxy button and go to the next section;...
  • Page 110 A-61628 December 2011 Specifying Proxy settings If your company requires the use of a proxy server before communicating with the Evernote site, you must define these proxy settings by clicking on the Proxy button. 1. Enter the Proxy Address in the form of a fully qualified domain name (e.g.,proxy.mycompany.com) or as an IP address.
  • Page 111: Configuring Ftp Destinations

    Configuring FTP destinations 5-26 FTP destinations require a different configuration than the other destinations. The Configuration Organizer allows you to configure both FTP and proxy server settings. Depending on your network configuration you may or may not have to communicate with FTP sites through a proxy server.
  • Page 112: Specifying Proxy Settings

    Specifying Proxy settings A-61628 December 2011 If your company requires the use of a proxy server before communicating with an FTP site, you must define these proxy settings by clicking on the Proxy button. 1. Select the Proxy Type. • If USER after login is selected, continue with Step 2. 2.
  • Page 113: Configuring Printers

    Configuring printers Connecting to a printer that is connected to a print server on a network domain 5-28 The Scan Station uses the Microsoft “Point and Print” technology for installing print drivers and connecting to network printers. Typically, network printers are attached to print servers which manage the scheduling of print jobs for one or more network printers.
  • Page 114: Connecting To A Printer Shared By Another Computer On The Network Workgroup

    Connecting to a printer shared by another computer on the network workgroup A-61628 December 2011 1. Select Edit>Add Group>Printer. 2. Select Edit>Add Item. The Add: Printer dialog box will be displayed. 3. Enter any text that describes the printer in the Description field. 4.
  • Page 115: Connecting To A Network Printer That Is Directly Connected To The Network

    Connecting to a network printer that is directly connected to the network 5-30 This option requires the printer to be shared by a PC (at least temporarily) on the network, while the printer drivers are downloaded and installed on the Scan Station. Before setting up a printer that is directly connected to the network, the printer must first be “shared”...
  • Page 116 A-61628 December 2011 4. On the Ports tab, write down the exact text that appears on the selected Port value. NOTE: As shown below, this would be “IP_192.168.2.137”. 5. Return to the Configuration Organizer and select or create a printer group and select Edit>Add Item.
  • Page 117 5-32 9. Click Advanced. The Advanced dialog box allows you to enter the information required to access the printer driver on the shared PC. This information will be used to install the printer driver on the Scan Station. 10. Enter the fully qualified address of the PC sharing the printer (see Step 1) including the share name (e.g.
  • Page 118: Administration Specifics

    6 Administration Specifics Contents A-61628 December 2011 Scan Station Security...6-2 Password protecting the Scan Station ...6-3 Password protecting the administrative configuration file ...6-3 Network configuration details... 6-4 Best practices ...6-4 Updating your Scan Station ... 6-5 Method 1...6-6 Method 2...6-8 Method 3...6-9 Method 4...6-9 Retrieving and clearing files...
  • Page 119: Scan Station Security

    • The Scan Station will only read a valid, encrypted configuration file created by the Configuration Organizer and a firmware update file created by Kodak. For more information, see the section entitled, “Password protecting the administrative configuration file” later in this chapter.
  • Page 120: Password Protecting The Scan Station

    It is imperative that the password be kept in a safe place and not forgotten. If the password is forgotten, you must contact Kodak Service to unlock the Scan Station.
  • Page 121: Network Configuration Details

    Network configura- tion details Best practices Because the Scan Station is a network device, a basic knowledge of networking principals and terminology is helpful. You should be familiar with the concept of creating user accounts (on domains), sharing folders, setting access privileges, the Universal Naming Convention (UNC), using IP addresses, fully qualified domain names (FQDNs) and creating user groups.
  • Page 122: Updating Your Scan Station

    \\192.168.2.10\scanfolder. There are four ways to update your Scan Station: • Method 1. Uploading using the KSS500 - Scanner Admin application. The Scan Station will automatically recognize the new configuration data or update package and perform an update automatically.
  • Page 123: Method 1

    Station will automatically recognize the new configuration file or update package and perform an update automatically. The KSS500 - Scanner Admin application can be used to upload new configuration files and new firmware updates to the Scan Station. Uploading files 1.
  • Page 124 If a newer version is uploaded, the Scan Station will be updated with this newer firmware. • You can obtain update packages from the Kodak website or from your Kodak service representative. Update packages will always be a file called KSS500UPDATE.EXE file.
  • Page 125: Method 2

    Method 2 The Scan Station software can be configured to monitor a network folder where configuration files and firmware updates are installed. To set this up: 1. From the Configuration Organizer Settings screen, select the Device icon and click Remote Configuration Settings. From this screen, you can select and define the following values: •...
  • Page 126: Method 3

    Scan Station. Be sure to carefully select a time of day when the Scan Station will be idle for automatic updates. NOTE: You can obtain update packages from the Kodak website or from your Kodak service representative. Update packages will always be a KSS500UPDATE.EXE file.
  • Page 127: Retrieving And Clearing Files

    NOTE: To select more than one Scan Station, use the Ctrl or Shift key and click the mouse button. The selected Scan Stations will be highlighted. 2. Select Scanner>Device>Retrieve Logs. The Log File for the selected Scan Station will be displayed. 3. Click Save. The Save As dialog box will be displayed.
  • Page 128: Retrieving The Scan Station Transaction Log File

    Two methods are available for saving log files: Method 1. Using the KSS500 - Scanner Admin application. This information is described below. The preferred method is using the KSS500 - Scanner Admin application.
  • Page 129: Clearing A Transaction Log File

    Scan Station names and the retrieved log files will be placed in these folders. To view the details of a selected Scan Station: • Select Scanner>Device>Details. The Details dialog box will be displayed with detailed information about the selected Scan Station (i.e., software version, IP address, etc.).
  • Page 130: Turning Off One Or More Scan Stations

    4. Plug the power cord and network cable in. 5. Power on the Scan Station(s) NOTE: If DCHP is enabled, in order for the KSS500 - Scanner Admin application to recognize the Scan Station(s) again, reboot the Scan Station(s). The new IP address assigned by the DHCP server will now be updated in the KSS500 - Scanner Admin main screen.
  • Page 131 7 Maintenance Contents Opening the Scan Station cover A-61628 December 2011 Opening the Scan Station cover ... 7-1 Cleaning procedures... 7-2 Cleaning the rollers ... 7-2 Cleaning the separation module... 7-3 Cleaning the feed module ... 7-4 Vacuuming the Scan Station ... 7-6 Cleaning the imaging area ...
  • Page 132: Cleaning Procedures

    Scan Station. IMPORTANT: Use only non-flammable cleaners such as those provided through Kodak Parts Services. Do not use household cleaners. Allow surfaces to cool to ambient temperature before use. Do not use cleaners on hot surfaces.
  • Page 133: Cleaning The Separation Module

    Cleaning the separation module A-61628 December 2011 The separation module should be removed from the Scan Station for best cleaning results. 1. Push the separation module up to snap out and lift it out of position. 2. Manually rotate and wipe the separation module tires with a roller cleaning pad.
  • Page 134: Cleaning The Feed Module

    Cleaning the feed module 4. Insert the separation module by aligning the tabs with the slots and snapping it into position. NOTE: Be careful not to damage the paper present sensor when removing or cleaning around the feed module. 1. Pull against the raised edge of the feed module cover and lift it up and out of position.
  • Page 135 A-61628 December 2011 2. Rotate the feed module forward and push it to the left to lift it out of position. 3. Manually rotate and wipe the feed module tires with a roller cleaning pad. 4. Inspect the feed module. If the feed module tires show signs of wear or damage, replace the tires or the feed module.
  • Page 136: Vacuuming The Scan Station

    Vacuuming the Scan Station Cleaning the imaging area 6. Reinstall the feed module by aligning the pins and pushing it toward the left to fit it into position. Be sure the gears are aligned and it snaps into place. Roll the feed module back into place. 7.
  • Page 137: Running A Transport Cleaning Sheet

    Running a transport cleaning sheet A-61628 December 2011 1. Remove the wrapping from the Transport Cleaning Sheet. 2. Adjust the side guides to fit the cleaning sheet. 3. Place a transport cleaning sheet in the input tray (adhesive side facing you) in portrait orientation. 4.
  • Page 138: Replacement Procedures

    Replacing the separation module and tires Kodak Scan Stations use replaceable tires that can feed a wide range of document types, sizes and thicknesses. Tire life and performance will vary based on the customer’s document set, the frequency of cleaning the paper path and tires, and following the recommended schedule for changing tires.
  • Page 139 A-61628 December 2011 2. Holding onto the separation module, rotate the release lever back so you can access the separation roller. CAUTION: Use caution as the release lever is spring-loaded and will snap back if you do not hold it in place. 3.
  • Page 140: Replacing The Pre-Separation Pad

    Replacing the pre- separation pad 7-10 1. Remove the separation module from the Scan Station by following the steps previously described in “Replacing the separation module and tires”. 2. Hold the separation module in both hands and locate the two tabs which protrude slightly from the back of the separation module.
  • Page 141 Replacing the feed module and tires A-61628 December 2011 NOTE: The paper present sensor is located to the right of the feed module. Be careful not to damage the paper present sensor when removing or cleaning around the feed module. 1.
  • Page 142 7-12 2. Rotate the feed module forward and push it to the left to lift it out of position. • If you are replacing the feed module, insert the new feed module by aligning the pins and pushing it toward the left to fit it into position.
  • Page 143 A-61628 December 2011 6. Replace the core assembly in the feed module. You may need to slide the shaft to the right or left so the core fits properly within the feed module housing. 7. Repeat the replacement procedure outlined above for the other core assembly.
  • Page 144: Adjusting The Pre-Separation Roller Tension

    Adjusting the pre- separation roller tension 7-14 If you are experiencing multi-feeds or document jams, it may be necessary to adjust the pre-separation roller tension. 1. Remove the separation module by following the steps described previously in “Replacing the separation module and tires”. 2.
  • Page 145: Replacing The Usb Connector

    Replacing the USB connector A-61628 December 2011 The USB connector may need periodic replacement due to extended use which may be detectable due to repeated flash drive errors. Before changing the USB connector, be sure the USB flash drive itself is not defective.
  • Page 146: Supplies And Consumables

    Contact your Scan Station supplier to order supplies. Description Kodak Feed Rollers (quantity: 12) Kodak Separation Module Kodak Feed Module Kodak Digital Science Roller Cleaning Pads (quantity: 24) Kodak Digital Science Transport Cleaning Sheets (quantity: 50) Staticide Wipes (quantity: 6 boxes of 24) Optics Cleaner Pad NOTE: Items and catalog numbers are subject to change.
  • Page 147: Troubleshooting

    8 Troubleshooting Contents Problem solving Problem Regular cleaning and Scan Station maintenance is required to keep documents scanning smoothly and provide optimum image quality. Follow the recommended cleaning procedures in Chapter 7, Maintenance for best Scan Station performance. Documents are jamming or multiple documents are feeding Scan Station will not scan/feed documents...
  • Page 148 Problem No images are being displayed Roller marks appear on the document after scanning Images have black background bleed- through Red, green or blue streaks are running through a color photo Image quality is poor or decreased Network Authentication Issues Cannot receive incoming faxes even though the Scan Station is properly configured...
  • Page 149 • ask the administrator of the mail server for this information. In the KSS500 - Scanner Admin application, use Test Connection. Send mail to the SMTP server using a mail client application from a PC attached to the same network as the Scan Station.
  • Page 150 Your network Domain name To find the domain name your Scan Station will use, follow these steps: 1. From a PC logged onto the same network/domain that the Scan Station will use, right click on My Computer and select Properties. 2.
  • Page 151: Indicator Lights

    Scan to Network Share Issues Unable to scan to network folder Indicator lights A-61628 December 2011 Possible Solution Using another Windows XP, Windows Vista or Windows 7 on your network, ping the NETBIOS computer name of the Share destination. For example, if your destination is \\Servername\Sharename, ping Servername.
  • Page 152: Saving Error Log Files

    Saving error log files Contacting Service You may be asked by Kodak Service personnel to send the log files as an email attachment for further diagnostics. If you are asked to provide these log files, there are two ways to save error log files: Method 1: See the section entitled “Saving the Scan Station log file”...
  • Page 153: Glossary

    Addresses presented in a universal format of four, three-digit numeric values separated by a period (e.g., 192.168.1.1). KSS500 - Scanner Admin Application — this is the software that is used to properly setup, configure and manage Scan Station devices over a network in an efficient and productive manner.
  • Page 154 NT Domain Server — a Microsoft Windows based server that defines a network domain. A network domain defines a grouping of computers and computer resources such as; printers, mail servers and file servers. NTLM — an authentication algorithm for accessing an email server. Ping —...
  • Page 155: Appendix A Specifications

    PDF private key encryption, option to enable/disable the ability to scan to portable USB drives, secure login via LDAP, activity logging by login ID, IP port blocking Scanner Administration Secure login with a customizable password, ability to create and manage lists of...
  • Page 156 Recommended PC Pentium IV, 2.8 GHz or higher, 1 GB RAM, USB 2.0 running Windows XP, Windows configuration Vista or Windows 7 Recommended portable USB 2.0, minimum size for configuration: 32 MB USB drive specs minimum size for storing images/files: 128 MB Power consumption Off mode: <6 watts Operating: <95 watts...
  • Page 157 Appendix B Supported Network Protocols A-61628 December 2011 The Scan Station 500 plugs directly into an Ethernet-based IP network, using a standard RJ45 connection, working independently within the following environments: • Microsoft Windows Server 2003 and Server 2008 (TCP/IP, MS sharing, SMTP, FTP, Printing) •...
  • Page 158 Kodak or through Kodak’s authorized distribution channels: Kodak warrants that a Kodak Scan Station, from the time of sale through the Limited Warranty period applicable to the Product, will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the particular Kodak Scan Station.
  • Page 159 Return Material Authorization number (“RMA”) by calling (800) 822-1414 and within ten (10) business days from the date of issuance of the RMA must return the Kodak Scan Station to the address designated in the RMA at the end user’s own expense and risk, in compliance with Kodak’s current Packaging and Shipping Guidelines.
  • Page 160 Downtime can be very expensive, not just in the cost of the repair but also in time lost. To help alleviate these problems, Kodak may use one of the service methods listed below, depending upon product type, in providing service under its Limited Warranty.
  • Page 161 Depot service If the Kodak Scan Station is not eligible for Advance Exchange or On-Site Service, an eligible purchaser may utilize our Depot Repair Service. The eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center. Product must be shipped at the eligible purchaser’s risk and expense to the repair center.

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