Kodak Scan Station 520EX Administrator's Manual
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Kodak Scan Station 520EX Administrator's Manual

Kodak Scan Station 520EX Administrator's Manual

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Summary of Contents for Kodak Scan Station 520EX

  • Page 2: Environmental Information

    Safety • Place the Kodak Scan Station 500 on a level work surface capable of supporting 13.6 kgs (30 lbs). • When placing the Scan Station, make sure that the electrical power outlet is located within 1.52 metres (5 feet) of the Scan Station and is easily accessible.

  • Page 3: Emc Statements

    EMC statements United States: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Table Of Contents

    OVERVIEW PRE-INSTALLATION CHECKLIST SCAN STATION INSTALLATION AND CONFIGURATION CONFIGURING SCAN SETTINGS FOR THE SCAN STATION SETTING UP AND MANAGING DESTINATION GROUPS ADMINISTRATION SPECIFICS MAINTENANCE TROUBLESHOOTING GLOSSARY APPENDICIES A – C Specifications Supported Network Protocols Warranty...

  • Page 5: Chapter Summary

    Setting up the Scan Station............. 1-2 Scan Station components ............... 1-3 The Kodak Scan Station 500 is designed as a walk-up device that requires no host PC or application software. It works with and uses an existing network and network shared services to communicate with other network devices or destinations.

  • Page 6: System Requirements

    System requirements The Kodak Scan Station 500/520EX - Scanner Administration which is installed on a separate PC, requires one of the following operating systems: • Windows XP Service Pack 2 and 3 • Windows Vista, Service Pack 2 • Windows 7 All require Microsoft .Net 2.0 Framework and Microsoft Installer v3.0,...

  • Page 7: Scan Station Components

    Scan Station Front view components Input tray extender Input tray Side guides Power button Scan Station cover Stop/Logout button Touch screen Output tray panel Go button Output tray extender Input tray extender (not shown) — pull this extender out to accommodate document sizes over 8 1/2 x 11 inches (A4).
  • Page 8 Inside view USB port Separation module Separation module Imaging guides Multifeed detection release lever sensor Paper present sensor Gap release lever Feed module cover Scan Station cover release lever Rollers Feed module USB port — use this port to insert your USB flash drive. Separation module release lever —...
  • Page 9 Rear view Flatbed connector Modem port Security lock USB ports Ethernet port port Power port Flatbed connector — connects the optional A3/A4 Flatbed Accessory to the Scan Station. Modem port — connects the fax modem to a phone line. Power port — connects the power cord to the Scan Station. Ethernet port —...
  • Page 10 2 Pre-installation Checklist It is recommended that you fill out this worksheet before configuring the Kodak Scan Station 500. This network information is needed to create an administrative configuration file to complete the installation. Locate any information you are unsure of before creating the administrative configuration file. If you have trouble filling out this worksheet, see the person who manages your network.
  • Page 11 Device Settings (continued) — found under the Settings button in the Configuration Organizer or Scan Station when using the KSS500 - Scanner Admin application. Parameter Name Description/Sample Your Setting Notes • Alternate WINS Alphanumeric IP address of Server Windows Internet Name Server #2 Device/ Optional numeric password to Entered via the virtual keyboard at...
  • Page 12 Email Server Settings — found under the Settings button in the Configuration Organizer or Scan Station when using the KSS500 - Scanner Admin application. Parameter Name Description/Sample Your Setting Notes SMTP Settings • Server Address Fully qualified domain name or Use IPv4 to eliminate any DNS issues IPv4 address of the SMTP server when troubleshooting.
  • Page 13 Fax Settings — found under the Settings button in the Configuration Organizer or Scan Station when using the KSS500 - Scanner Admin application. Parameter Name Description/Sample Your Setting Notes LDAP Fax Field Tag May be used to search for fax This field is not required.
  • Page 14 3 Scan Station Installation and Configuration Contents Installing the Kodak Scan Station 500/520EX - Scanner Administration application ............3-2 Menus ..................... 3-3 Toolbar .................... 3-5 Network configuration options............3-6 Adding a Scan Station ..............3-7 Modifying the Scan Station ............3-9 Deleting the Scan Station............

  • Page 15: Installing The Kodak Scan Station 500/520Ex - Scanner Administration Application

    KSS500 - Scanner Admin application installer will install them before installing the KSS500 - Scanner Admin application. 2. Click Next when the Kodak Scan Station 500 splash screen is displayed. 3. Click Next when the Welcome screen is displayed.

  • Page 16: Menus

    After installing the application, the Kodak Scan Station 500/520EX - Scanner Admin main screen will be displayed. NOTE: The KSS500 - Scanner Admin main screen contains the specific data to identify and connect to Scan Stations on a network. Menus The KSS500 - Scanner Admin application provides the following menus: File, Edit, Scanner and Help.
  • Page 17 Edit menu — the Edit menu provides these options: Add Scanner — displays the Add Scanner dialog box, which allows you to register Scan Stations that you want to manage remotely. Modify Scanner — allows you to rename the selected Scan Station, set network settings and update group and comment fields.

  • Page 18: Toolbar

    Toolbar The Toolbar provides quick access to commonly used functions. The toolbar is always displayed. You cannot add, delete or move toolbar buttons. Icon Description Displays the Save as dialog box which allows you to select a file name and directory to save the Scan Station identification data xml file format.

  • Page 19: Network Configuration Options

    Network Before you can start adding Scan Stations you must know the IP address or the Scan Station’s device name; preferably both. configuration options Whether you are administrating a Scan Station that is located next to you or across the country on the same network, you must have this information before administering a Scan Station using the KSS500 - Scanner Admin application.

  • Page 20: Adding A Scan Station

    Adding a Scan Before adding Scan Station 500 devices to manage remotely, it is suggested that you obtain the Scan Station name(s) and/or IP Station addresses and passwords of the Scan Stations you want to add. You must enter either a Scan Station name or IP address or both. NOTE: The Scan Station will only have an IP address if the Scan Station is connected to a network that has DHCP enabled.
  • Page 21 7. Click Add. The Scanner name and information will be added to the listing on the KSS500 - Scanner Admin main screen. NOTES: • If the Scan Station is not found or if you are adding a Scan Station that will be installed on the network at a later time, the message There was an error communicating with the device, would you like to Add it anyway? will be displayed.

  • Page 22: Modifying The Scan Station

    Modifying the Scan 1. Select Edit>Modify Scanner. The Modify Scanner dialog box will Station be displayed. 2. Make any required changes. NOTE: If you select Static IP Address the Static IP Address window will be displayed allowing you to change IP address settings.

  • Page 23: Changing A Password

    Changing a password 1. Select Edit>Change Password. The Change Password dialog box will be displayed. 2. Enter the correct Scan Station password in the New password field. 3. Re-enter the new password in the Confirm password field. 4. Click OK. NOTE: If the password has never changed, then the current password will not be needed.

  • Page 24: Administrative And User Configuration Files

    Administrative and Within the KSS500 - Scanner Admin application is the Configuration Organizer which allows you to create administrative and user user configuration configuration files. files The Configuration Organizer is used to create either administrative or user configuration files that are used to configure the Scan Station 500. The Configuration Organizer file is named KSS500.XML and can only be read by the Scan Station and Configuration Organizer.

  • Page 25: Configuring Your Scan Station

    Configuring your This section provides the steps needed to configure your Scan Station. Before you begin, you need to know some basic information about your Scan Station 3-12 A-61628 March 2010...

  • Page 26: Language Setting

    Language setting The language you select will be used to configure the Scan Station’s user interface. 1. Select the Language icon. 2. Select the desired language. Device settings Clicking the Device icon displays a list of settings which will be used to configure the Scan Station to work on your office network.
  • Page 28 2. If desired, select Device/Administrator Password to password- protect the Scan Station. You will be asked to re-enter the password. When finished, click Done. NOTES: • If you assign a device password, all users will be prompted to enter this password every time they use the Scan Station. This does not take the place of your Scan Station’s administrative configuration file password.
  • Page 29 4. The Scan Station can be configured to have updates occur at specific days and times. Select Remote Configuration Settings to allow your Scan Station to be remotely configured. This method is useful when you want to set up specific days and times for the Scan Station to have updates automatically occur.

  • Page 30: E-Mail Settings

    E-mail settings For the Scan Station to send documents to email recipients, you must define how the Scan Station will access your email server. SMTP, LDAP, Return Email Address and Maximum Attachment Size settings are configured from the E-mail screen. •...
  • Page 31 5. Select Credentials to define the email server credentials. NOTE: If you are using an unauthenticated SMTP server, you do not need to make any selections in the Credentials fields. 6. Enter a Username, Password and an optional Domain name on the Credentials screen for the email server account that the Scan Station will log into.
  • Page 32 12. When your SMTP connection is configured, select Test Connection to test whether your settings are correct. A-61628 March 2010 3-19...

  • Page 33: Ldap Settings

    LDAP settings Connecting to an LDAP server allows the Scan Station and the Configuration Organizer to connect to a network address directory. This connection can be used to import one or more email addresses into an email address group. It can also be used to look up addresses on the Scan Station to temporarily add an email address to an email group list.
  • Page 34 9. The Base DN (Distinguished Name), Search Field Tag, Email Address Tag, and Full Name Field Tag are strings that define the search criteria for the LDAP server. See your network administrator for the specific format of these strings. When you have the correct format, enter the Base DN, the Search Field Tag, Email Address Tag and Full Name Field Tag.

  • Page 35: Return E-Mail Address

    Return e-mail address Setting the Return E-mail Address allows you to receive notification if an email or fax sent by the Scan Station could not be delivered. This address is also used as the default “From” email address when sending documents via email.

  • Page 36: Maximum Attachment Size

    Maximum attachment size This option allows you to set the maximum size of an email attachment that can be sent successfully. This value should match the limitations defined by your email server. 1. Select Maximum Attachment Size. The following screen will be displayed. 2.

  • Page 37: Fax Settings

    Fax settings Following are procedures for configuring your fax settings. NOTES: • LDAP may be used to search for fax numbers that are stored on a corporate address book. LDAP is not required to use the fax option. • LDAP credentials for E-mail LDAP must be set up to properly use LDAP for faxing.
  • Page 38 10. Select Modem Country Code to display a list of countries and the associated codes that configure the modem for use in the selected country. 11. Select the desired country/code. 12. Select Incoming Fax Settings to configure your Scan Station to receive faxes.
  • Page 39 13. Select Incoming Fax Folder to enter a fully qualified path name to a network folder where incoming faxes will be delivered, then click Done. 14. If you want to select a network printer for incoming fax delivery, click Incoming Fax Printer to display the list of installed printers. NOTES: •...
  • Page 40 NOTES: • The Incoming Fax option is only available if the administrator’s Email ID is configured (see the section entitled, “Return Email Address” earlier in this chapter). If the Return Email Address is not configured, the following message will be displayed: If for some reason the Email ID is removed after you configure the incoming fax or the Email ID is invalid, you will not receive notification of fax errors.

  • Page 41: Outgoing Faxes

    19. Select Fax Notification if you want “success” and “failure” notifications to be sent to an email address, printer or both, every time a fax is sent. The following screen will be displayed. 20. Click Email Address and/or Printer to enter an email address/or select a printer, where you want the fax notification to be sent.

  • Page 42: Transaction Log Settings

    Transaction Log settings The Scan Station can log all transactions to a separate transaction file. This file is in XML format and can be downloaded or exported from the Scan Station. This is useful in environments that are security-minded or where transactions are used for billing.

  • Page 43: Time Settings

    Time settings 1. Click the Time icon. 2. Select Time Zone to select your appropriate time zone. 3. Select Daylight Savings and select Automatically Adjust or No Adjustment. 4. Select Clock and select either a 12 Hour or 24 Hour time format. 5.

  • Page 44: Date Settings

    Date settings If the Date icon is not displayed, use the arrows on the toolbar to scroll to the icon. 1. Click the Date icon. 2. Click Separator and select the desired separator symbol. 3. Click Format and select the desired day, month, year format. NOTE: The actual time and date of the Scan Station can only be set manually by using a USB flash drive that contains an administrative configuration file.

  • Page 45: Configuration Options

    Configuration options The Configuration Options screen provides a variety of options. • Select the Configuration options icon and check any of the following options. Allow custom E-mail Addresses — allows a user to enter an email address that is not currently in the address book. By selecting Allow custom E-mail Addresses (this is the default), users can enter new email addresses in an ad-hoc manner.
  • Page 46 Allow Saving to USB Drive — allows you to disable scanning to a USB drive. This may be useful in more secure environments where tighter control is required. Force User Login — when enabled, this option requires the user to login before a scan session.
  • Page 47 FAST Scanning — allows a user to scan instantly without waiting for the 10-second delay, the Settings Review screen and the Destination Review screen to be displayed. A message will only be displayed if the scan session was unsuccessful. Allow Voice Annotation — when enabled, allows a user to record a voice annotation.

  • Page 48: Password Protecting The Configuration File

    If you lose or forget this password, you must contact Kodak Service to unlock your Scan Station. You will be asked to provide the latest KSS500.XML file. A-61628 March 2010...

  • Page 49: Saving Your Configuration

    Saving your After making changes to the configuration, save your configuration settings. Configuration settings can be saved to three locations. administrative • USB Drive configuration file • Local backup • Folder 1. Click the Save icon. The Save Configuration To dialog box will be displayed. By default the Local backup option is selected.

  • Page 50: Uploading Configuration Settings

    Uploading After saving the administrative configuration file, the file needs to be uploaded to the Scan Station. The configuration file can be uploaded by configuration using the KSS500 - Scanner Admin application or by saving the file to a settings USB drive and inserting it in the USB port of the Scan Station.

  • Page 51: Setting The Scan Station Clock

    Setting the Scan The time on the Scan Station can only be set when the Scan Station is in local administrator mode and by using a USB drive that contains an Station clock administration configuration file. NOTE: Currently, you cannot set the time of the Scan Station remotely using the KSS500 - Scanner Admin application.

  • Page 52: Configuring Scan Settings For The Scan Station

    4 Configuring Scan Settings for the Scan Station Contents Configuring default Scan settings ........... 4-2 Settings Shortcut option..............4-3 Changing default settings ............4-4 Creating a new Settings Shortcut ..........4-5 Renaming a Settings Shortcut ..........4-6 Tasks option ..................4-6 Creating tasks ................

  • Page 53: Configuring Default Scan Settings

    Configuring default The Scan Station can be configured with default values for Scan Settings (e.g., Scan As, File Type, etc.) These default values are used Scan settings when scanning documents unless they are changed by the user before scanning. 1. Double-click the KSS500 - Scanner Admin application shortcut. 2.

  • Page 54: Settings Shortcut Option

    Settings Shortcuts Settings Shortcuts — six Settings Shortcuts are provided at installation. These Settings Shortcuts can be used as a template to option create other shortcuts. • Defaults • Black and White Document • Black and White Document (OCR Quality) •...

  • Page 55: Changing Default Settings

    Changing default settings You can change the user default settings to common scan settings that meet your needs. 1. From the main Configuration Organizer screen, click Settings. 2. Select the Setting Shortcuts icon. 3. Select User Defaults. 4. Scroll through the scan settings icons to make the desired changes to your default shortcut.

  • Page 56: Creating A New Settings Shortcut

    Creating a new Settings 1. In the Configuration Organizer window, access the Settings screen Shortcut and select the Settings Shortcut icon. 2. Select Edit>Add Item. The Add New Settings Shortcut dialog box will be displayed. 3. Enter the name of the new shortcut in the Description field. 4.

  • Page 57: Renaming A Settings Shortcut

    Renaming a Settings 1. Access the Settings screen and select the Settings Shortcut that Shortcut you want to rename. 2. Select Edit>Rename Item. The Rename Settings Shortcut dialog box will be displayed. 3. Enter a new name in the Description field and click OK. Tasks option Tasks allow you to group together scan settings (i.e., resolution, file type, one-sided/two-sided, etc.) with one or more destinations.
  • Page 58 The Choose Destinations screen will be displayed listing the destinations that have been setup in your configuration file. 3. Select the destination(s) that you want to add to your task. For example, you may want to send invoices to personnel in the Billing department, then save a copy of what you send to your personal file on the network.
  • Page 59 The Choose Settings screen will be displayed with default settings. 5. Click on any of the settings in the list you want to change. For example if the invoices you want to send to the Billing Department should be one-sided, black and white, PDF files, you would make those selections.

  • Page 60: Renaming Tasks

    Renaming tasks By default, when you add a task, the group is named Task. To change the name of the task: 1. Select the task that you want to rename. 2. Select Edit>Rename Item. The keyboard will be displayed allowing you to rename your task.

  • Page 61: File Name Settings Option

    File Name Settings option File Name Settings allows you to define values that determine the locations and file name used when creating scanned documents. You can define a folder name where scanned documents will be placed when scanning to a network folder, FTP location or USB flash drive destination.
  • Page 62 In either case, if the path to the final destination does not exist, then the Scan Station attempts to create the full path to the destination. This is true for network destinations as well as USB flash drive destinations. As in the previous example, if the sub-folders docs and/or worddocs did not exist, they would be created prior to copying the scanned document providing the Scan Station account has appropriate user rights.

  • Page 63: Scan As Option

    Scan As option When selecting a Scan As setting, your selection may have an impact on other scan settings. The table below describes how each Scan As selection will impact other selections. Scan As File Type Black and White setting setting Adjustments Color...
  • Page 64 • If you select Black and White, the Black and White screen will be displayed. Select either Best (iThresholding) or Normal (ATP). Best (iThresholding) — the Scan Station dynamically evaluates each document to determine the optimal threshold value to produce the highest quality image. This allows scanning of mixed document sets with varying quality (such as faint text, shaded backgrounds, or color backgrounds) to be scanned using a single setting thus reducing the need for...

  • Page 65: File Type Option

    File Type option 1. Select the File Type icon. 2. Select the File Type that will most frequently be used by your organization. • PDF - Searchable (Image + Text) — creates a single- or multi- page document that contains both text and image data. This type of document uses OCR technology to read the scanned page and extracts text information from the image data.
  • Page 66 • PDF - Image Only — creates a single- or multi-page document that contains only scanned data as a bitmap image. PDF files created with this option are not text searchable. When you select this option, a screen is displayed with the following options for creating PDF files.

  • Page 67: Input Document Is Option

    Input Document Is option If your organization typically scans one-sided documents, select One Sided as the default. If Two Sided is selected, the Scan Station will scan the front and back in a single pass. NOTES: • If permitted, the user can temporarily change this setting for a single scan session.

  • Page 68: Document Type Option

    Document Type option If your documents typically have a mixture of text and graphics, keep this option as the default. Otherwise, select the Document Type that is most frequently scanned by your organization. A-61628 March 2010 4-17...

  • Page 69: Black And White Adjustment Option

    Black and White If you selected Black and White as your Scan As selection, the Black Adjustment option and White Adjustments screen will be available. 1. Select the Black and White Adjustment icon. • If you selected Best (iThresholding) on the Scan As screen, only the Contrast value can be changed.

  • Page 70: Copies For Printing Option

    Copies for Printing option This option is for the user during their scan session. Any changes to this option during configuration will be ignored. The default is 1. A-61628 March 2010 4-19...

  • Page 71: Advanced Option

    Advanced option 1. Select the Advanced icon. The Advanced screen provides two options: • Blank Image Detection — used to detect blank pages (e.g., the back side of a document), so these pages can be discarded. Use this option when scanning black and white documents to either TIFF or PDF.

  • Page 72: Saving Your Administrative Configuration File

    Saving your After making changes to the configuration, save your configuration settings. Configuration settings can be saved to three locations: administrative • USB Drive configuration file • Local backup • Folder 1. Click the Save icon. The Save Configuration To dialog box will be displayed. By default the Local backup option is selected.

  • Page 73: Loading Configuration Settings Using The Kss500 - Scanner Admin Application

    Updating After saving the administrative configuration file, the file needs to be uploaded to the Scan Station. The configuration file can be uploaded by configuration using the KSS500 - Scanner Admin application remote configuration or settings by saving the file to a USB drive and inserting it in the USB port of the Scan Station.

  • Page 74: Verifying Your Scan Station Setup

    Verifying your Scan Verify that your Scan Station installation was successful and is operational. Station setup NOTE: If Save to Flash Drive is disabled, select another destination to scan to and go to Step 3. 1. Insert a blank USB drive in the Scan Station’s USB port. When the Scan Station recognizes the USB flash drive, an icon is displayed showing the USB flash drive with the user profile.

  • Page 75: Downloading Configuration Files

    Downloading It is possible to download a configuration file that is already installed on a Scan Station to the KSS500 - Scanner Admin application to be configuration files modified and/or uploaded to a Scan Station. 1. Double-click on the KSS500 - Scanner Admin shortcut icon. 2.

  • Page 76: Setting Up And Managing Destination Groups

    5 Setting up and Managing Destination Groups Contents Toolbar descriptions ................ 5-2 Creating groups and adding items ..........5-3 Renaming an email group ............5-4 Deleting an email group.............. 5-4 Moving groups and items within groups ........5-5 Importing an email address book ..........5-6 Adding email addresses using LDAP .........
  • Page 77 Toolbar descriptions The Configuration Organizer’s toolbar provides quick access to commonly used functions. The toolbar is always displayed. You cannot add, delete or move toolbar buttons. Icon Description Saves the configuration file to the USB flash drive or hard drive. Adds a new item in the current group.

  • Page 78: Creating Groups And Adding Items

    Creating groups and 1. Open the KSS500 - Scanner Admin application. adding items 2. Select File>Configuration Organizer. 3. Select Edit>Add Group>E-Mail. An Email icon is added to the toolbar on the Configuration Organizer window. 4. Select the email group you want to add an address(es) to and select Edit>Add Item.

  • Page 79: Renaming An Email Group

    Renaming an email group By default, when you add an email group, the group is named E-mail. From the Configuration Organizer: 1. Select Edit>Rename Group. The Rename Group dialog box will be displayed. 2. Make the desired change in the Description field and click OK. The new group name will be displayed on the Configuration Organizer screen.

  • Page 80: Moving Groups And Items Within Groups

    Moving groups and items The order in which the groups are displayed in the Configuration within groups Organizer is the same order they will be displayed on the Scan Station. If you want a specific group to be displayed as the first selection or in a special order, you can reorder the groups the way you want them displayed.
  • Page 81 Importing an email address CSV files are data files that represent database information. Each row book contains data values that are separated by a comma. Each comma found on a line of text represents a column of data from the original database.
  • Page 82 4. Many email client applications automatically export the column headings as the first row of data. If you do not want to export the column headings as the first row, check Skip first row of data. NOTE: Some email applications also export the data with additional quote characters surrounding the data.

  • Page 83: Adding Several Email Addresses To A Single Item In An Email Group

    Adding several email Typically email groups contain a list of entries that consist of one e-mail addresses to a single item address per entry. However, you can create a list within a single entry in an email group within the email group. The following describes the typical case of one email address per item and an example of multiple addresses per entry.

  • Page 84: Adding A Usb Drive Folder Group

    Adding a USB drive folder If you want to add a folder to a USB drive group that already exists, skip group to step 2: 1. From the Configuration Organizer select Edit>Add Group>USB Drive Folder. A USB Drive icon is added to the toolbar on the Configuration Organizer window.

  • Page 85: Renaming A Usb Drive Group

    Renaming a USB drive By default, when you add a flash drive group, the group is named USB group Drive. 1. Select the USB drive group that you want to rename. 2. Select Edit>Rename Group. The Rename Group dialog box will be displayed.

  • Page 86: Adding A Network Folder

    Adding a network folder If you want to add an item to a network folder that already exists, skip to step 2. 1. From the Configuration Organizer select Edit>Add Group>Network Folder. A Network folder icon is added to the toolbar on the Configuration Organizer window. 2.

  • Page 87: Renaming A Network Group

    Renaming a network group By default, when you add a network group, the group is named Network. 1. Select the network group that you want to rename. 2. Select Edit>Rename Group. The Rename Group dialog box will be displayed. 3. Make the desired change in the Description field and click OK. The change will be displayed on the main Configuration Organizer window.

  • Page 88: Adding An Ftp Group

    Adding an FTP group To add an FTP group to your configuration: 1. From the Configuration Organizer select Edit>Add Group>FTP. An FTP icon is added to the toolbar on the Configuration Organizer window. 2. Select the FTP group you want to add to and select Edit>Add Item. The Add: Ftp Folder dialog box will be displayed.

  • Page 89: Specifying Proxy Settings

    5. You may optionally select Passive if required by the FTP server. Passive is most commonly used if the FTP site is outside the firewall. NOTES: • If you do not want the FTP site placed in alphabetical order, uncheck Add to list alphabetically. •...

  • Page 90: Adding A Fax Group And Fax Numbers

    Adding a fax group and fax If you want to add a fax number to a fax group that already exists, skip numbers to step 2. 1. From the Configuration Organize select Edit>Add Group>Fax. A Fax icon is added to the toolbar on the Configuration Organizer window.

  • Page 91: Renaming A Fax Group

    The fax number will be added to the selected fax group and the number will be listed on the Configuration Organizer window. 4. Repeat steps 2 and 3 for each fax number you want to add to a fax group. Renaming a fax group By default, when you add a fax group, the group is named Fax.

  • Page 92: Configuring Ftp Destinations

    Configuring FTP FTP destinations require a different configuration than the other destinations. The Configuration Organizer allows you to configure both destinations FTP and proxy server settings. Depending on your network configuration you may or may not have to communicate with FTP sites through a proxy server.

  • Page 93: Specifying Proxy Settings

    Specifying Proxy settings If your company requires the use of a proxy server before communicating with an FTP site, you must define these proxy settings by clicking on the Proxy button. 1. Select the Proxy Type. • If USER after login is selected, continue with Step 2. 2.

  • Page 94: Configuring Printers

    Configuring printers The Scan Station uses the Microsoft “Point and Print” technology for installing print drivers and connecting to network printers. Typically, network printers are attached to print servers which manage the scheduling of print jobs for one or more network printers. These print servers manage print queues for each connected printer and can also deliver and install print drivers to other network PCs or devices.

  • Page 95: Connecting To A Printer Shared By Another Computer On The Network Workgroup

    Connecting to a printer 1. Select Edit>Add Group>Printer. shared by another 2. Select Edit>Add Item. The Add: Printer dialog box will be computer on the network displayed. workgroup 3. Enter any text that describes the printer in the Description field. 4.

  • Page 96: Connecting To A Network Printer That Is Directly Connected To The Network

    Connecting to a network This option requires the printer to be shared by a PC (at least printer that is directly temporarily) on the network, while the printer drivers are downloaded connected to the network and installed on the Scan Station. Before setting up a printer that is directly connected to the network, the printer must first be “shared”...
  • Page 97 4. On the Ports tab, write down the exact text that appears on the selected Port value. NOTE: As shown below, this would be “IP_192.168.2.137”. 5. Return to the Configuration Organizer and select or create a printer group and select Edit>Add Item. 6.
  • Page 98 9. Click Advanced. The Advanced dialog box allows you to enter the information required to access the printer driver on the shared PC. This information will be used to install the printer driver on the Scan Station. 10. Enter the fully qualified address of the PC sharing the printer (see Step 1) including the share name (e.g.

  • Page 99: Administration Specifics

    6 Administration Specifics Contents Scan Station Security..............6-2 Password protecting the Scan Station ........6-3 Password protecting the administrative configuration file ..6-3 Network configuration details............6-4 Best practices ................6-4 Updating your Scan Station ............6-5 Method 1..................6-6 Method 2..................6-8 Method 3..................6-9 Method 4..................6-9 Saving and clearing files ...............

  • Page 100: Scan Station Security

    • The Scan Station will only read a valid, encrypted configuration file created by the Configuration Organizer and a firmware update file created by Kodak. For more information, see the section entitled, “Password protecting the administrative configuration file” later in this chapter.

  • Page 101: Password Protecting The Scan Station

    It is imperative that the password be kept in a safe place and not forgotten. If the password is forgotten, you must contact Kodak Service to unlock the Scan Station.

  • Page 102: Network Configuration Details

    Network configura- Because the Scan Station is a network device, a basic knowledge of networking principals and terminology is helpful. You should be familiar tion details with the concept of creating user accounts (on domains), sharing folders, setting access privileges, the Universal Naming Convention (UNC), using IP addresses, fully qualified domain names (FQDNs) and creating user groups.

  • Page 103: Updating Your Scan Station

    NETBIOS usage — in network environments that use routers it is common practice to block NETBIOS traffic on your router. You may need to know the IP address of the server where you want to scan documents. By substituting the IP address of the server instead of the NETBIOS computer name, you can bypass the network traffic restrictions that may cause network scanning to fail.

  • Page 104: Method 1

    Method 1 The administrative configuration file and optional update package is uploaded using the KSS500 - Scanner Admin application. The Scan Station will automatically recognize the new configuration file or update package and perform an update automatically. The KSS500 - Scanner Admin application can be used to upload new configuration files and new firmware updates to the Scan Station.
  • Page 105 Uploading firmware 1. Select the Scan Station(s) you want to send new firmware to. NOTE: To select more than one Scan Station, use the Ctrl or Shift key. and click the mouse button. The selected Scan Stations will be highlighted. 2.

  • Page 106: Method 2

    Method 2 The Scan Station software can be configured to monitor a network folder where configuration files and firmware updates are installed. To set this up: 1. From the Configuration Organizer Settings screen, select the Device icon and click Remote Configuration Settings. From this screen, you can select and define the following values: •...

  • Page 107: Method 3

    Scan Station. Be sure to carefully select a time of day when the Scan Station will be idle for automatic updates. NOTE: You can obtain update packages from the Kodak website or from your Kodak service representative. Update packages will always be a KSS500UPDATE.EXE file.

  • Page 108: Saving And Clearing Files

    Saving and clearing files Saving the Scan Station log The Save Logs option allows you to save the log file retrieved from the file selected Scan Station. The log file extension will be .log. The log file contains information about the Scan Station (i.e., error logs, document jam, etc.).

  • Page 109: Saving The Scan Station Transaction Log File

    Saving the Scan Station The Save Transaction Logs option allows you to save the transaction transaction log file log file retrieved from the selected Scan Station. The transaction log file extension is .xml. The transaction log file contains actual Scan Station transactions (i.e., destinations, time of transaction, recipient, sender, status of the transaction, number of pages scanned).

  • Page 110: Clearing A Transaction Log File

    Clearing a transaction log To clear a transaction log file: file 1. Select the Scan Station(s) that you want to clear the transaction logs. NOTE: To select more than one Scan Station, use the Ctrl or Shift key and click the mouse button. The selected Scan Stations will be highlighted 2.
  • Page 111 7 Maintenance Contents Opening the Scan Station cover ............. 7-1 Cleaning procedures............... 7-2 Cleaning the rollers ..............7-2 Cleaning the separation module..........7-3 Cleaning the feed module ............7-4 Vacuuming the Scan Station ............7-6 Cleaning the imaging area ............7-6 Running a transport cleaning sheet..........

  • Page 112: Cleaning Procedures

    Scan Station. IMPORTANT: Use only non-flammable cleaners such as those provided through Kodak Parts Services. Do not use household cleaners. Allow surfaces to cool to ambient temperature before use. Do not use cleaners on hot surfaces.

  • Page 113: Cleaning The Separation Module

    Cleaning the separation The separation module should be removed from the Scan Station for module best cleaning results. 1. Push the separation module up to snap out and lift it out of position. 2. Manually rotate and wipe the separation module tires with a roller cleaning pad.

  • Page 114: Cleaning The Feed Module

    4. Insert the separation module by aligning the tabs with the slots and snapping it into position. Cleaning the feed module NOTE: Be careful not to damage the paper present sensor when removing or cleaning around the feed module. 1. Pull against the raised edge of the feed module cover and lift it up and out of position.
  • Page 115 2. Rotate the feed module forward and push it to the left to lift it out of position. 3. Manually rotate and wipe the feed module tires with a roller cleaning pad. 4. Inspect the feed module. If the feed module tires show signs of wear or damage, replace the tires or the feed module.

  • Page 116: Vacuuming The Scan Station

    6. Reinstall the feed module by aligning the pins and pushing it toward the left to fit it into position. Be sure the gears are aligned and it snaps into place. Roll the feed module back into place. 7. Reinstall the feed module cover by aligning the tabs with the slots and pushing it back into position until it snaps into place.

  • Page 117: Running A Transport Cleaning Sheet

    Running a transport 1. Remove the wrapping from the Transport Cleaning Sheet. cleaning sheet 2. Adjust the side guides to fit the cleaning sheet. 3. Place a transport cleaning sheet in the input tray (adhesive side facing you) in portrait orientation. 4.

  • Page 118: Replacement Procedures

    Replacement Kodak Scan Stations use replaceable tires that can feed a wide range of document types, sizes and thicknesses. Tire life and performance procedures will vary based on the customer’s document set, the frequency of cleaning the paper path and tires, and following the recommended schedule for changing tires.
  • Page 119 2. Holding onto the separation module, rotate the release lever back so you can access the separation roller. CAUTION: Use caution as the release lever is spring-loaded and will snap back if you do not hold it in place. 3. Remove the separation roller from the separation module housing. 4.

  • Page 120: Replacing The Separation Module And Tires

    Replacing the pre- 1. Remove the separation module from the Scan Station by following separation pad the steps previously described in “Replacing the separation module and tires”. 2. Hold the separation module in both hands and locate the two tabs which protrude slightly from the back of the separation module.
  • Page 121 Replacing the feed module NOTE: The paper present sensor is located to the right of the feed and tires module. Be careful not to damage the paper present sensor when removing or cleaning around the feed module. 1. Push against the raised edge of the feed module cover and lift it up and out of position.
  • Page 122 2. Rotate the feed module forward and push it to the left to lift it out of position. • If you are replacing the feed module, insert the new feed module by aligning the pins and pushing it toward the left to fit it into position.
  • Page 123 6. Replace the core assembly in the feed module. You may need to slide the shaft to the right or left so the core fits properly within the feed module housing. 7. Repeat the replacement procedure outlined above for the other core assembly.

  • Page 124: Adjusting The Pre-Separation Roller Tension

    Adjusting the pre- If you are experiencing multi-feeds or document jams, it may be necessary to adjust the pre-separation roller tension. separation roller tension 1. Remove the separation module by following the steps described previously in “Replacing the separation module and tires”. 2.

  • Page 125: Replacing The Usb Connector

    Replacing the USB The USB connector may need periodic replacement due to extended use which may be detectable due to repeated flash drive errors. Before connector changing the USB connector, be sure the USB flash drive itself is not defective. Tools needed: Small Phillips Head screwdriver.

  • Page 126: Supplies And Consumables

    Kodak Feed Rollers (quantity: 12) 148 4864 Kodak Separation Module 173 6115 Kodak Feed Module 826 9607 Kodak Digital Science Roller Cleaning Pads (quantity: 24) 853 5981 Kodak Digital Science Transport Cleaning Sheets 169 0783 (quantity: 50) Staticide Wipes (quantity: 6 boxes of 24)

  • Page 127: Problem Solving

    8 Troubleshooting Contents Problem solving ................8-1 Indicator lights................. 8-5 Saving error log files ............... 8-6 Contacting Service................8-6 Problem solving Occasionally you may encounter a situation with your Scan Station where it may not function properly. Use the chart below as a guide to check possible solutions to help you resolve the situation before calling Technical Support.
  • Page 128 Problem Possible Solution If you are scanning one-sided documents, be sure the side you want to No images are being displayed scan is facing the input tray (not facing you). For more information, see the section entitled, “Getting your documents ready” in Chapter 2 of the User’s Guide.
  • Page 129 Network Authentication Issues Possible Solution Workgroup authentication If having trouble writing to a locally shared folder in a workgroup, check the permissions attached to the folder from the PC on the network that is sharing the folder. Make sure the folder’s Permissions allow access to the Scan Station.
  • Page 130 Your network Domain name To find the domain name your Scan Station will use, follow these steps: 1. From a PC logged onto the same network/domain that the Scan Station will use, right click on My Computer and select Properties. 2.

  • Page 131: Indicator Lights

    Scan to Network Share Issues Possible Solution Using another Windows XP, Windows Vista or Windows 7 on your Unable to scan to network folder network, ping the NETBIOS computer name of the Share destination. For example, if your destination is \\Servername\Sharename, ping Servername.

  • Page 132: Saving Error Log Files

    Saving error log files You may be asked by Kodak Service personnel to send the log files as an email attachment for further diagnostics. If you are asked to provide these log files, there are two ways to save error log files: Method 1: See the section entitled “Saving the Scan Station log file”...

  • Page 133: Glossary

    9 Glossary Authentication credentials — a username, password and optional network domain name that grants the Scan Station access to network resources. Challenge Response (CRAM-MD5) — an encryption algorithm used for authenticating access to an email server. Configuration file — an encrypted .xml file containing all the settings for the device.
  • Page 134 NT Domain Server — a Microsoft Windows based server that defines a network domain. A network domain defines a grouping of computers and computer resources such as; printers, mail servers and file servers. NTLM — an authentication algorithm for accessing an email server. Ping —...

  • Page 135: Appendix A Specifications

    Appendix A Specifications This appendix provides Scan Station specifications. Connectivity 10/100 Base T and built-in 56K Fax modem, no host PC required Output methods Scan to network share, scan to print, scan to email, scan to fax, scan to portable USB flash drive, scan to FTP (anonymous, authenticated, with proxy support) Network protocols TCP/IP, SMB, authenticated SMTP (login, plain text, CRAM, NTLM), DHCP (or...
  • Page 136 Recommended PC Pentium IV, 2.8 GHz or higher, 1 GB RAM, USB 2.0 running Windows XP, Windows configuration Vista or Windows 7 Recommended portable USB 2.0, minimum size for configuration: 32 MB USB drive specs minimum size for storing images/files: 128 MB Power consumption Off mode: <6 watts Operating: <95 watts...
  • Page 137 Appendix B Supported Network Protocols The Scan Station 500 plugs directly into an Ethernet-based IP network, using a standard RJ45 connection, working independently within the following environments: • Microsoft Windows Server 2003 and Server 2008 (TCP/IP, MS sharing, SMTP, FTP, Printing) •...
  • Page 138 Appendix C Warranty - US and Canada only Congratulations on the purchase of a Kodak Scan Station 500 or Kodak Scan Station 520EX. Kodak Scan Stations are designed to provide end users with the highest performance and reliability. All Kodak Scan Stations are covered by the following Limited Warranty.
  • Page 139 Return Material Authorization number (“RMA”) by calling (800) 822-1414 and within ten (10) business days from the date of issuance of the RMA must return the Kodak Scan Station to the address designated in the RMA at the end user’s own expense and risk, in compliance with Kodak’s current Packaging and Shipping Guidelines.
  • Page 140 Downtime can be very expensive, not just in the cost of the repair but also in time lost. To help alleviate these problems, Kodak may use one of the service methods listed below, depending upon product type, in providing service under its Limited Warranty.
  • Page 141 Depot service If the Kodak Scan Station is not eligible for Advance Exchange or On-Site Service, an eligible purchaser may utilize our Depot Repair Service. The eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center. Product must be shipped at the eligible purchaser’s risk and expense to the repair center.

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