Panasonic AW-HE130W Operating Instructions Manual page 117

Troubleshooting (continued)
Video
„
Symptom
No pictures are displayed or the
pictures are disturbed
The picture is flipped vertically
Multiple color bands (color bars) are
displayed
The menu screen is displayed
It is difficult to view the menu
screens
No auto focusing
The subject is not brought into focus
during zooming when the manual
setting is used for the focus
Focusing is not possible in night
mode
1080/59.94p images are not output
1080/29.97p(25p) images are not
output
1080/29.97PsF images appear jerky
Something is wrong with the
coloring of the pictures
• Has the unit been connected properly to the other connected devices?
• If the system is configured in such a way that the picture is also switched when
the unit to be operated is selected, has the correct unit been selected?
• Has the image signal setting been selected correctly?
• Are external sync signals that are supported by the video signal format which
has been set being input?
• Has the stand-alone (Desktop) installation setting been selected correctly?
• Switch to the camera picture.
• Exit the camera menu.
• Depending on the HDMI monitor you are using, you may experience one or more
of the symptoms described below. These symptoms are especially noticeable
when any of the SD formats is used: This is normal and not indicative of any
trouble.
• The resolution of the characters in the camera menu displays changes as the
background image changes.
• Depending on the edge enhancement setting established for the monitor, white lines
appear in front of the black shadows of the camera menus.
• Depending on the edge enhancement setting established for the monitor, the
background colors may be superimposed onto the white parts of the camera menus.
• Is the focus set to manual?
→ A uto focusing is initiated as soon as the focus is set to auto.
• In some situations, it may be hard to focus at the auto setting.
→ I n cases like this, select the manual setting, and focus manually.
• Was the focus adjusted at the Tele end?
→ F irst adjust the focus at the Tele end where the focusing accuracy is higher, and
then proceed with the zooming.
• Under some operating conditions, it may be hard to bring subjects into focus.
→ I n such cases, use the focus at the auto setting.
• Are you shooting with visible light?
→ T he focus position is different due to the difference in refractive index between
visible light and infrared light. Wavelengths near 900 mm are assumed for infrared
light in night mode on this unit.
Perform manual adjustment if necessary.
• Is the format set to 59.94p?
→ C onfigure the format setting.
• Is the monitoring mode set to VIDEO OUT mode?
→ S et the monitoring mode to IP mode.
• This is normal operation.
→ I n the PsF (Progressive segmented Frame) format, an identical image is captured
to fields 1 and 2 in order to output the same image as progressive. Therefore, the
image will appear slightly jerky.
• Activate the ATW (Auto tracking white adjustment) function.
• In some situations, the proper colors may not be reproduced using the ATW
function.
→ I n cases like this, proceed with the white balance adjustment.
Cause and solution Reference pages
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