Sms Troubleshooting - Siemens Gigaset S685 IP User Manual

SMS (text messages)

SMS troubleshooting

Error codes when sending
E0 Calling Line Identification permanently
withheld (CLIR) or Calling Line Identifica-
tion not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed; see self-
help.
Self-help with errors
The following table lists error situations
and possible causes and provides notes on
troubleshooting.
You cannot send messages.
1. You have not requested the CLIP service
(Calling Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. SMS transmission has been interrupted
(e.g. by a call).
¥
Re-send the SMS.
3. Network provider does not support this fea-
ture.
4. No number or an invalid number is entered
for the SMS centre set as the active send
service centre.
¥
Enter the number (page 58).
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (page 56).
2. The service provider has not yet sent the
rest of the SMS.
You have stopped receiving SMS messages.
1. You have changed the ID of your mailbox.
¥
Give your SMS contacts your new ID or
undo the change (page 58).
2. You have not activated your mailbox.
¥
Activate your mailbox (page 58).
3. Call forwarding is activated with
for a fixed line connection, and with
Calls
for the network mailbox.
Calls
¥
Change the call forwarding.
60
The message is played back.
1. The "display call number" service is not acti-
vated.
¥
2. Your mobile phone operator and your fixed
line network SMS service provider have not
agreed on a co-operation.
¥
3. Your end device has been recorded by your
SMS provider as having no fixed line net-
work SMS functionality, i.e. you are no
longer registered with the provider.
¥
¥
Messages are only received during the day.
1. The terminal is recorded in your SMS pro-
vider's database as having no fixed line net-
work SMS functionality, i.e. you are no
longer registered with the provider.
¥
¥
When: All
All
Ask your service provider to activate this
function (chargeable).
Obtain information from your fixed line
network SMS service provider.
Start the registration assistant for auto-
matic registration (see page 53).
Have the device (re-)registered to
receive SMS messages.
Start the registration assistant for auto-
matic registration (see page 53).
Register the terminal (again) for SMS
reception (see above).