Cisco 7960G Administration Manual page 108

Status Menu
Table 6-1 Status Messages on the Cisco IP Phone Models 7960G and 7940G (continued)
Message
DHCP timeout
DNS timeout
DNS unknown host
Duplicate IP
Cisco IP Phone Administration Guide for Cisco CallManager 4.0, Cisco IP Phones 7960G/7940G
6-6
Chapter 6 Viewing Model Information, Status, and Statistics, on the Cisco IP Phone
Description
DHCP server did not respond.
DNS server did not respond.
DNS could not resolve the
name of the TFTP server or
Cisco CallManager.
Another device is using the IP
address assigned to the phone.
Possible Explanation and Action
Network is busy—The errors should
•
resolve themselves when the network
load reduces.
No network connectivity between the
•
DHCP server and the phone—Verify the
network connections.
DHCP server is down—Check
•
configuration of DHCP server.
Errors persist—Consider assigning a
•
static IP address. See the
Configuration Menu Options" section on
page 4-6 for details on assigning a static
IP address.
Network is busy—The errors should
•
resolve themselves when the network
load reduces.
No network connectivity between the
•
DNS server and the phone—Verify the
network connections.
• DNS server is down—Check
configuration of DNS server.
Verify that the host names of the TFTP
•
server or Cisco CallManager are
configured properly in DNS.
Consider using IP addresses rather than
•
host names.
If the phone has a static IP address, verify
•
that you have not assigned a duplicate IP
address. See the "Network Configuration
Menu Options" section on page 4-6
section for details
• If you are using DHCP, check the DHCP
server configuration.
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