Chapter 6 Viewing Model Information, Status, And Statistics, On The Cisco Ip Phone - Cisco 7960G Administration Manual

Viewing Model Information, Status,
and Statistics, on the Cisco IP Phone
This chapter describes how to use the following menus and screens on the
Cisco IP Phone to view model information, status messages, network statistics,
and firmware information for the phone:
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You can use the information on these screens to monitor the operation of a phone
and to assist with troubleshooting.
You can also obtain much of this information, and obtain other related
information, remotely through a phone's web page. For more information, see
Chapter 7, "Monitoring the Cisco IP Phone Remotely."
For more information about troubleshooting, see
Cisco IP Phone."
This chapter includes these topics:
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Cisco IP Phone Administration Guide for Cisco CallManager 4.0, Cisco IP Phones 7960G/7940G
OL-4825-01
Model Information screen—Displays hardware and software information
about the phone.
Status menu—Provides access to screens that display the status messages,
network statistics, and firmware versions.
Call Statistics screen—Displays counters and statistics for the current call.
Model Information Screen, page 6-2
Status Menu, page 6-3
Call Statistics Screen, page 6-13
C H A P T E R
Chapter 8, "Troubleshooting the
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