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User's Guide
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations.
❏ Control Panel
From the home screen, select Quiet Mode, and then enable it.
❏ Windows
Enable Quiet Mode on the Main tab in the printer driver.
❏ Mac OS X
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏ EPSON Scan
Select a mode other than Full Auto Mode, click Configuration, and then set Quiet Mode on the Other tab.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the
power is left off for a long time, the clock may show the wrong time.
Related Information
"Setup Mode" on page 32
&
Cannot Save the Data to a Memory Card
❏ Use a memory card which is supported by the printer.
❏ Check that the memory card is not write protected.
❏ Check that the memory card has enough available memory. If the available memory is low, data cannot be
saved.
❏ For fax-capable printers, if you have set to save received faxes on a memory device, connect the device to the
printer, and then run Create Folder to Save from the Fax Output setting to create a folder in which to save
received faxes. If you do not create a folder, you cannot use the memory device.
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
183
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