Error Codes; Dialing Errors; Reception Errors - Muratec F-315 Field Engineering Manual

4.14 Error Codes

If an error occurs during a communication, a check message will be printed. The following provides an
explanation of the information found on check messages.
•
A possible solution to the problem
•
The date and time of the attempted communication
•
The sending location (if the remote fax has a Location ID)
•
The number of pages which got through before the error terminated the call
•
The error code
•
The sample document
You will also see a code listed in the Result column of the report. Result codes indicate the specific
problem encountered:
•
"D" codes occur while dialing
•
"R" codes occur during reception
•
"T" codes occur during transmission
Here is a list of error codes the fax machine may print.

Dialing errors

D.0.2 The remote unit is busy. Try the call again.
D.0.3, The remote unit didn't respond, the call couldn't be completed or stop was pressed during
D.0.8 dialing. Retry the call. If your machine repeats the message, call the remote fax unit's
operator and verify that unit is operating properly.
D.0.6, Either the remote unit didn't respond, the call somehow didn't go through or <Stop> was
D.0.7 pressed during dialing. Try the call again.

Reception errors

R.1.1 T1 time-out. The calling unit was not a fax machine or the transmitting unit is having
difficulties.
R.1.2 The two fax machines were incompatible. Your machine sends and receives only ITU-T
Group 3 fax communication, the industry standard since the early 1980s.
R.1.4 Someone pressed <Stop> during fax reception.
R.2.3 Poor phone line conditions made fax communication impossible. Enable the one second
pause after CED on Memory Switch 20. Also try increasing the echo wait time on Memory
Switch 21 if echo is on the line.
R.3.1 No response to CFR. DCN was received from the transmitter. Poor line conditions made
communication impossible. Adjust the echo wait time on Memory Switch 21. Try
increasing the output levels via Memory switch 11 switch 0~3.
R.3.3 Too many errors were detected during data reception. The carrier was interrupted.
Increase the data error rate on Memory Switch 20.
R.3.4 DCN was received after FTT. Communication was not possible at 2400 bps. Poor phone
line conditions prevented fax communication. Enable the Eye Quality Check on Memory
Switch 31 and 32.
R.4.1 The machine received too large length data that over your machine's limit.
R.4.2 MPS/EOM/EOP was not received. Either the line disconnected before reception was
completed or too many errors were detected by the receiving unit. Adjust the data error
rate on Memory Switch 20. It may also be necessary to decrease the receive
communication speed via Memory Switch 20.
R.4.4 The receiving fax machine has reached its memory capacity.
R.5.1 DCN was received instead of RR during ECM communication.
R.5.2 Line noise or other problems prevented ECM reception.
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