4024-XXX
Step
8
Check the tray 3 media feed lift motor for proper
operation.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Tray 3 feed mtr.
Does the above media feed lift motor rotate normally?
9
Check the tray 3 media feed lift motor for proper
connection.
Is the above media feed lift motor connected properly?
10
Check the tray 3 media feed lift motor for proper
operation.
Replace the media feed lift motor for tray 3 with that for
tray 4.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Tray 3 feed mtr.
Does the above media feed lift motor rotate normally?
11
Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
12
Perform a print test.
Does the error still occur?
13
Perform a print test.
Does the error still occur?
243.01 Sensor (tray 3 feed-out) on jam (tray 3 media feed)
Step
1
Check the media condition.
Is the media in the tray crumpled or damaged?
2-6
Options Service Manual
Check
Check
Yes
Go to step 11.
Go to step 9.
Replace the media
Replace the
feed lift motor.
connection.
Go to
"2X 500-
sheet drawer
(2TM)—media feed
lift motor removal"
on page
4-17.
Reinstall the media
Go to step 11.
feed lift motor for
tray 4 as it
previously was, and
replace the media
feed lift motor for
tray 3 with a new
one.
Go to
"2X 500-
sheet drawer
(2TM)—media feed
lift motor removal"
on page
4-17.
Go to step 12.
Replace the
connection.
Replace the 2TM/
Problem solved.
TTM controller card
assembly.
Go to
"2X 500-
sheet drawer
(2TM)—2TM/TTM
controller card
assembly removal"
on page
4-43.
Go to step 13.
Replace the printer
Problem solved.
engine card
assembly.
Refer to the Printer
Service Manual.
Yes
Replace the media.
Go to step 2.
No
No