Rouble Hooting - Inmarsat GX-9 Operating Manual

T T T T
R R R R OUBLE
Problem Problem Problem Problem
Terminal will not turn on
Cannot insert USIM card
holder into terminal
The BGAN LaunchPad or
web MMI will not connect
to the terminal
The BGAN LaunchPad will
not connect to the terminal
over the WLAN interface
30
S S S S
OUBLE HOOTING HOOTING
OUBLE OUBLE HOOTING HOOTING
Possible Cause Possible Cause Possible Cause Possible Cause
DC power adapter not connected properly.
User disabled the Auto "On" Mode.
USIM is not correctly seated in the card
holder
Card holder incorrectly oriented
No interface connection between the
terminal and computer
Static IP address has been setup in your
laptop and will not accept the terminal
DHCP address.
WLAN WEP is enabled on terminal and the
computer's WLAN is not programmed with
the WEP keys
WLAN signal is not strong enough
Possible Solution Possible Solution Possible Solution Possible Solution
Check DC power adapter
connection points
Use LaunchPad or web MMI to
enable the Auto "On" Mode.
Ensure the USIM is pressed firmly
into the card holder
Ensure the card holder is oriented
as shown in First Time Setup First Time Setup First Time Setup First Time Setup
Ensure there is a WLAN or Ethernet
connection between the terminal
and computer, see User Guide
Check the IP configuration settings
on your laptop
Disable WEP, or use the same
WEP keys for both the terminal and
computer. For details, review the
User Guide User Guide User Guide User Guide
Locate the terminal and computer
closer together and reduce any
obstructions between them.
Glocom GX-9 (FB250) Operating Manual
User Guide User Guide User Guide