Oki C9850 Maintenance Manual page 187

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Display
Open cover
Paper jam detected
Paper JamTop
between Black ID and
cover
fuser.
Please see
HELP for details
Open cover
Paper jam detected in
Paper JamTop
fuser or between fuser
cover
and paper output area.
Please see
HELP for details
Open cover
Paper jam detected
Paper Jam
when paper started
Top cover
to enter double-side
printer unit.
Please see
HELP for details
Open cover
Some sort of jam
Paper Jam
occurred in paper feed
Side cover
route.
Please see
HELP for details
Open cover
Paper jam detected
Paper Jam
between cassette and
COVER
black ID.
Please see
HELP for details
Check paper
Printer engine detects
Paper size error
paper that is abnormal
TRAY
(45mm or more)
according to setting.
Please see
HELP for details
Change Toner
One of the toners are
COLOR
almost empty.
Please see
HELP for details
Remove paper
Paper Output Stacker
Stacker
is Full
Please see
HELP for details
Insert paper
Speciied Cassette
MP Tray
is Out-Of-Paper or
MEDIA SIZE
removed. Or the
cassette used in the
Please see
printing process is out-
HELP for details
of-paper.
Insert paper
Cassette 1, 2, 3, 4or 5
TRAY
has been detected to
MEDIA SIZE
be Out-Of-Paper
Please see
HELP for details
Replace Fuser
Fuser Counter
Exceed Life
Tray*Paper
Paper Near-End
Almost Finished
Detection
43627911TH Rev. 3
Table 7-1-1 Operator Alarm (8/10)
Cause
Error Description and Analysis
1) Check paper jam between
Yellow ID and fuser.
2) Check the load on the fuser
unit.
1) Check for paper jam inside the
fuser and between the Yellow
ID and fuser.
2) Check if the paper output
switch is normal.
Check the entrance or inside the
double-side printer for paper jam.
JAM CHECK
1) Check for paper jam around
the cassette and between the
Yellow ID.
2) Check to see if the paper entry
switch is normal.
1) Is the paper a custom size?
2) Is the paper a standard size?
1) The speciied toner cartridge is
almost empty.
2) Check to see if the speciied
toner sensor is normal.
1) Check if the stacker is full.
2) Check if the Stacker Full
Sensor activator is normal.
1) Check if MT is Out-Of-Paper.
2) Check and see if the out-
of-paper sensor activator is
normal.
1) Check and see if the speciied
cassette is out-of-paper.
2) Check and see if the out-
of-paper sensor activator is
normal.
1) Is an Error message displayed?
2) Is this immediately after the
fuser unit was replaced?
Is the tray paper level low? (less
than about 30 sheets)
Oki Data CONFIDENTIAL
Remedy
Judgement
Yes
Remove the paper jam.
No
Replace fuser unit.
Yes
Remove the paper jam.
No
Replace paper output switch.
Yes
Remove the paper jam.
No
Check/replace double-side
printer unit.
Yes
Remove the paper jam.
Yes
Remove the paper jam.
No
Replace the entry switch.
Yes
Remedy Unnecessary
Yes
Adjust the cassette paper size
guide.
No
Paper Size Switch Replace.
Yes
Replace with a new toner kit.
No
Replace the speciied toner
sensor.
Yes
Remove paper from stacker.
No
Replace the Stacker Full
Sensor.
Yes
Put paper in MT.
No
Replace Out-Of-Paper Sensor.
Yes
Put paper in speciied cassette.
No
Replace the corresponding out-
of-paper sensor.
Yes
Check the Fuser Unit Life
No
Replace the fuser immediately
or at the next maintenance.
Yes
Reill with paper.
No
Check Paper Near-End Sensor
600 1200
187 /

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