Palm Treo 750v User Manual page 245

If you're still having problems, try the
•
following:
1 Make sure you're synchronizing with
the intended desktop personal
information manager (PIM). The
Windows Mobile Getting Started Disc
lets you synchronize with Microsoft
Office Outlook for Windows. If you use
a different PIM, you need to install
third-party software to synchronize. For
more information, consult the company
that makes the PIM.
2 Open ActiveSync desktop software on
your computer, and make sure the
necessary synchronization settings are
set to synchronize the files.
3 Uninstall ActiveSync desktop software,
reboot your computer, and then insert
the Windows Mobile Getting Started
Disc, which came with your
smartphone, and repeat the installation
process (see Reinstalling the desktop
software).
Synchronization starts but doesn't finish
Make sure that you installed the desktop
software that came with your smartphone.
If you're not sure whether this software is
installed, reinstall it (see Reinstalling the
desktop software).
My video and music files won't sync
1 Make sure you have Windows Media
Player 10 installed on your computer.
2 Reinstall your synchronization software
from the Windows Mobile Getting
Started Disc, which came with your
smartphone (see Reinstalling the
desktop software). Media file
synchronization fails if you installed the
synchronization software before you
installed Windows Media Player 10.
My appointments show up in the wrong
time slot after I sync
1 Make sure that you installed the
desktop software that came with
your smartphone. If you're not sure
whether this software is installed,
reinstall it (see Reinstalling the desktop
software).
2 Open Microsoft Office Outlook and
correct the wrong entries.
3 Manually enter any information you
added to your smartphone since the last
time you synchronized.
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