Palm Treo 750v User Manual page 234

13
C O M M O N Q U E S T I O N S
Some third-party applications do not
TIP
create a backup on your computer when you
synchronize. If you do a hard reset, you may
lose info in these applications and you need to
reinstall the application on your smartphone
after the hard reset. Please contact the
developer to find out if your info is backed up
during synchronization.
DID YOU KNOW
hard reset, the source folder in My
Documents changes from Treo My
Documents to WM_your name.
A hard reset can tell you whether a
problem stems from your smartphone or
from an application installed on it. If you do
not experience the problem after you
perform a hard reset, the problem may be
related to software you installed. See
Third-party applications for suggestions on
diagnosing third-party software issues.
1 Open the expansion card slot door on
the side of your smartphone.
2 If the screen is off, press Power/End
to wake up the screen.
226
R E S E T T I N G Y O U R S M A R T P H O N E
When you synchronize after a
?
3 While pressing and holding Power/End
, use the tip of the stylus to gently
press and hold the reset button next to
the expansion card slot.
4 Continue pressing and holding both
buttons until the "Erase all data?"
prompt appears.
5 Press Up to confirm the hard reset.
6 Wait for the progress bar on the Treo
logo screen to fill before continuing to
use your smartphone.
7 (Optional) Synchronize to restore your
previously synchronized info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
Replacing the battery
Your smartphone comes with a replaceable
battery. Be sure to use a replacement
battery from Palm that is compatible with
Palm Treo 750v smartphones. Do not use a
battery from any earlier model of Treo
smartphone.