Palm Treo 750v User Manual page 243

the ActiveSync icon
your computer to make sure ActiveSync
desktop software is running on your
computer. If one or both icons if not
displayed, do the following:
Smartphone: Press Start
Programs, and then select ActiveSync.
Select Menu
and then select Connections. Make
sure the Synchronize all PCs using
this connection box is checked, and
that USB is selected from the list.
Computer: Click Start, navigate to
Programs, and then select Microsoft
ActiveSync.
3 Double-click the ActiveSync icon
your taskbar. From the File menu, select
Connection Settings. Make sure the
Allow USB connections box is
checked, and then click Connect.
4 Perform a soft reset (see Performing a
soft reset).
5 Restart your computer and make sure
ActiveSync desktop software is running.
6 If problems persist and you're
synchronizing through a USB hub, try
connecting the sync cable to a different
in the taskbar on
, select
(right action key),
in
USB port or directly to your computer's
built-in USB port.
7 If you're already synchronizing through a
built-in USB port on the front of your
computer, move the sync cable to a
USB on the back of your computer (if
your computer has USB ports in both
places).
8 Uninstall the desktop software that
came with your smartphone, and then
insert the Windows Mobile Getting
Started Disc, which came with your
smartphone, and repeat the installation
process (see Reinstalling the desktop
software).
9 Delete the existing partnership
between your smartphone and your
computer and create a new one by
doing the following:
Disconnect your smartphone and your
•
computer from the sync cable.
Right-click the gray ActiveSync icon
•
in the taskbar in the lower-right
corner of your computer screen, and
then select Open Microsoft
ActiveSync.
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