Palm Treo 750v User Manual page 244

13
C O M M O N Q U E S T I O N S
Click File, and then click Delete
•
Mobile Device. When asked to
confirm, click Yes.
Connect your smartphone and your
•
computer to the sync cable.
When the Synchronization Setup
•
Wizard appears, follow the steps to
establish a sync relationship between
your smartphone and your computer.
10 If your organization uses a firewall or a
VPN connection, synchronizing with
ActiveSync may not work. Go to
www.microsoft.com and search for the
following topics to help with specific
firewall setup situations:
ActiveSync USB Connection
•
Troubleshooting Guide
ActiveSync with Sygate Personal
•
Firewall
ActiveSync with TrendMicro PC-cillin
•
Internet Security
ActiveSync with Norton Personal
•
Firewall
ActiveSync with Zone Alarm Security
•
Suite
236
S Y N C H R O N I Z A T I O N
ActiveSync with McAfee Personal
•
Firewall
ActiveSync with Windows Firewall
•
11 Verify with your computer hardware
vendor that your operating system
supports your internal USB controller.
Synchronization finishes but info doesn't
appear where it should
With the included software, your
•
smartphone can synchronize with the
root folders of Contacts, Calendar,
Tasks, and Notes. If you want to
synchronize with a global Exchange
Address Book, you must copy the
addresses to your local Contacts list in
Microsoft Office Outlook (right-click the
addresses and select Add to Personal
Address Book).
Microsoft Office Outlook subfolders and
•
public folders are not accessible with
the included software. You may want to
use a third-party solution instead.
If you're trying to sync offline, be sure
•
to set your Microsoft Office Outlook
Calendar, Contacts, Notes, and Tasks to
be available offline.