Palm Treo 755P User Manual

Palm Treo 755P User Manual

Palm treotm 755p smartphone user guide
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Summary of Contents for Palm Treo 755P

  • Page 1: User Guide

    User Guide Your Palm Treo Smartphone ® ™...
  • Page 2 Disclaimer and limitation of liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software.
  • Page 3: Table Of Contents

    Chapter 1: Setting up ..........11 Palm Treo smartphone overview .
  • Page 4 Using a phone headset ..........61 Customizing phone settings .
  • Page 5 Chapter 9: Your application and info management tools ..... . . 177 Using Find ............179 Viewing and using the alerts .
  • Page 6 Messaging ............244 Web .
  • Page 7: Welcome

    • Mobile email (corporate and personal) • High-speed Internet connection and • data transfer with NationalAccess and BroadbandAccess support Palm OS organizer applications ® • Organizer applications: The KEY TERM Calendar, Contacts, Tasks, and Memos applications are collectively referred to as organizer or PIM (personal information manager) applications.
  • Page 8: What's In The Box

    USB sync cable • Stereo headset • Documentation and software Read This First setup poster • Quick Reference • Palm Software Installation CD, which • includes the following: Palm Desktop software ® • Links to bonus software for your •...
  • Page 9: Where To Learn More

    , and then If you need more information Windows Vista™ users: For information on using your smartphone and desktop software with Windows Vista, visit www.palm.com/ windowsvista. Many books on Palm OS Books: available in local or online book retailers (look in the computers section), or visit www.palm.com/mypalm/755pverizon.
  • Page 10 W E L C O M E...
  • Page 11: Chapter 1: Setting Up

    Setting up You’re about to discover the many things about your Palm Treo smartphone that will help you better ® ™ manage your life and have fun, too. As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours.
  • Page 12 In this chapter Palm® Treo™ 755p smartphone overview ....13 Installing the battery ........15 Charging the battery.
  • Page 13: Palm Treo Smartphone Overview

    Send Phone Protect your screen. Be careful to store your smartphone away from items that might scratch or crush the screen. Visit www.palm.com/mypalm/755pverizon to find carrying cases and other useful accessories. smartphone overview Earpiece Option The indicator light is visible DID YOU KNOW only when the light is on.
  • Page 14 S E T T I N G U P Back view Self-portrait mirror (camera version only) Stylus Infrared (IR) port Mini-expansion card slot The Treo smartphone IMPORTANT speaker includes a large magnet, so be sure to keep your smartphone away from credit cards or other items that could be demagnetized.
  • Page 15: Installing The Battery

    Top view Sound On Ringer switch The Ringer switch silences all DID YOU KNOW sounds, including music, at once; you don’t need to hunt for “off” or “mute” settings in individual applications. Installing the battery Sound Off 1 Press the battery door release, and slide the battery door downward to remove it from your smartphone.
  • Page 16: Charging The Battery

    S E T T I N G U P 4 Slide the battery door onto the back of the smartphone until it clicks into place. 5 When the language selection screen appears, select the language you want to use. You must select the same IMPORTANT language on your smartphone and desktop software.
  • Page 17 1 Plug the AC charger into a wall outlet. 2 Connect the charger cable to the bottom of the smartphone. Make sure the arrow on the connector is facing up, toward the screen. You can also charge your DID YOU KNOW smartphone by connecting it to your computer with the sync cable.
  • Page 18: Maximizing Battery Life

    You can buy an extra battery as DID YOU KNOW a spare for long airplane trips or periods of heavy use. To purchase batteries that are compatible with your smartphone, go to www.palm.com/mypalm/755pverizon. Battery icon...
  • Page 19: Making Your First Call

    Charge your smartphone whenever • you’re at your desk, or charge it overnight. The Li-ion battery has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained. Your smartphone’s wireless features •...
  • Page 20 S E T T I N G U P 1 Press Phone 2 If prompted, press Center off Keyguard (see Locking your keyboard (Keyguard) for more info). 3 If you haven’t already activated your phone, follow these steps before continuing: Tap the onscreen Dial Pad to enter *228.
  • Page 21: Setting Up Your Computer

    You need to install the desktop software and connect the sync cable so that you can synchronize the info on your computer and the info on your smartphone. You can use either Palm ® Desktop software (included) or Microsoft Outlook separately) as your desktop software.
  • Page 22 S E T T I N G U P Y O U R C O M P U T E R using your smartphone and desktop software with Windows Vista. Upgrading from another Palm OS If you are setting up your first Palm NOTE OS device, skip ahead to Connecting your Treo smartphone to your computer.
  • Page 23 Palm may be replaced with palmOne or Handspring.) If you have third-party applications on the device you are upgrading from, you may want to review the info in Upgrading that lists kinds of apps you do not want to try to install on your new device.
  • Page 24 • smartphone; be sure to select the same name that you used for your old device. (This is the name that appears in the User list in Palm Desktop software.) If you have pictures on your MAC ONLY previous device, copy them from your...
  • Page 25 Installing the desktop synchronization software Even if you already own a IMPORTANT Palm OS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that came with your Treo 755 smartphone.
  • Page 26 Microsoft Outlook as your desktop synchronization software. If you select Microsoft Outlook, Palm Desktop software still installs on your computer. When you enter information on your computer, be sure to enter your information in Microsoft Outlook, not in Palm Desktop software.
  • Page 27: Synchronizing Information-The Basics

    • software All apps sync with Palm Desktop software All apps sync with Palm Desktop software S Y N C H R O N I Z I N G I N F O R M A T I O N — T H E B A S I C S...
  • Page 28 S E T T I N G U P BEFORE YOU BEGIN you must install Palm Desktop software from the Palm Software Installation CD that came with your Treo 755 smartphone—even if you sync with Outlook (sold separately) or another third-party application.
  • Page 29: Chapter 2: Moving Around On Your Smartphone

    Learning to move around on your smartphone is similar. Most Palm OS same set of controls. So once you learn how to use these controls on your Palm ®...
  • Page 30 In this chapter Moving around the screen ....... . 31 Using the keyboard .
  • Page 31: Moving Around The Screen

    Moving around the screen To move around the Treo 755 screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.
  • Page 32 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Scrolling through screens As on a computer, you scroll on the Treo smartphone to move from field to field or page to page, or in some cases to highlight an item or option in a list.
  • Page 33 is highlighted, the glow appears at the top and bottom of the screen only. When a border appears at the top and bottom of a list screen, press Center on the 5-way to highlight the first item in the list. Colored background: When a phone •...
  • Page 34 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E From a screen where you create or edit • entries, such as Edit Contacts, press Center to jump to the first button.
  • Page 35 Selecting options in a pick list A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features and pick lists let you select the contents for a particular field.
  • Page 36: Using The Keyboard

    M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Using the keyboard Option Shift/Find When using the keyboard, most people find it easiest to hold the Treo smartphone with two hands and use the tips of both thumbs to press the keys.
  • Page 37 To turn Caps Lock on, press Shift/Find • twice. To turn it off, press Shift/ Find once. When Caps Lock is on, symbol appears in the lower-right corner of the screen. Entering numbers, punctuation, and symbols Number, punctuation, and symbol characters appear above the letters on the keys.To enter these characters, do one of the following:...
  • Page 38 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Symbols and accented characters Press… Then press select… á à ä â ã å æ Á...
  • Page 39: Opening Applications

    Opening applications When you open an application using either Applications View or an application button, you automatically close the application you were previously using. Using the quick buttons The front of the Treo 755 smartphone has three buttons that you can use to open applications.
  • Page 40 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Using Applications View You can access all available applications through Applications View. 1 Press Applications 2 Use the 5-way application you want to use.
  • Page 41: Chapter 3: Your Phone

    You can effectively manage multiple calls, such as sending text messages to ignored calls, swapping between calls, and creating three-way conference calls. Your Palm smartphone helps you perform all these tasks with ease. And you can do more than manage your phone calls, too. You...
  • Page 42 In this chapter Turning your smartphone on and off ......43 Making calls ......... . . 45 Receiving calls .
  • Page 43: Turning Your Smartphone On And Off

    Turning your smartphone on and Throughout this guide we use the NOTE term smartphone to describe your device and its physical attributes. We use the term phone to describe the features of your smartphone that lets you connect to the Verizon Wireless network to make and receive calls and transmit data.
  • Page 44 Y O U R P H O N E Turning your phone on and off When your phone is on, it is connected to the Verizon Wireless network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services such as email, messaging, and the web browser.
  • Page 45: Making Calls

    Opening the Phone application Press Phone to open the Phone • application’s Main View. Status icons Dial Pad Favorite buttons Making calls Your smartphone offers several options for making calls. As you become familiar with your smartphone, you’ll discover which method you prefer.
  • Page 46 Y O U R P H O N E 3 Press Send You can also press Center on the 5-way to make the call. Dialing by contact name Before you can dial a call by contact name, you must create some contacts (see Adding a contact), or import them by synchronizing (see Synchronizing information—the basics).
  • Page 47 If you want to be able to dial by DID YOU KNOW entering a contact name in the Phone application’s Main View (instead of a phone number), you can change a setting to do that (see Customizing phone settings). To see more info for a contact, highlight the name and press Center to view the address, company, and other details.
  • Page 48 Y O U R P H O N E 2 Press Center Number dialog box. 3 Select Dial to dial the number. If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your smartphone doesn’t recognize the number as a phone number.
  • Page 49: Receiving Calls

    If a number in your Contacts DID YOU KNOW list supports text messaging, you can send a text message from your Call Log. If a number in your Call Log matches a number in your Contacts list, open the Record menu and select Message to send a message to this contact.
  • Page 50: Using Voicemail

    Y O U R P H O N E To ignore a call, do one of the following: Send the call to voicemail: Press Power/ or select Ignore. Send the caller a text message: Select Ignore with Text. This option sends the call to voicemail and opens a text message addressed to the caller.
  • Page 51 Voicemail notification When you have a new voicemail message, you are notified with an Alert dialog box. To dismiss the Alert dialog box, select • To play the message, select Listen. • When you have messages that you have not listened to, a Voicemail appears in the title bar of the Phone application.
  • Page 52: What Can I Do When I'm On A Call

    Y O U R P H O N E What can I do when I’m on a call? When you make or receive a call, Active Call View appears. If the screen dims during a call, press any key except Power/End to restore the screen brightness.
  • Page 53 Enables you to place another call while the first call is on hold. For information on handling a second incoming call, see Answering a second call (call waiting). Opens the Dial Pad so you can manually dial additional numbers, such as an extension or a response to a voice prompt.
  • Page 54 Y O U R P H O N E You can also press Phone to toggle between Active Call View and Main View in the Phone app, so you can open a favorite by selecting its button. Saving phone numbers After you complete an outgoing call to a number that is not in your Contacts list, you are prompted to add the number to...
  • Page 55 Making a second call You can make a second call while your first call is still active. 1 Dial the first number and wait until the person answers. 2 Select Hold. 3 Select Add Call. 4 Dial the second number using any of the methods described in Making calls.
  • Page 56 Y O U R P H O N E To send the new call to voicemail and • send the caller a text message, select Ignore with Text. To hang up the current call and answer • the new call, press Power/End When the incoming call message reappears, select Answer or press Send...
  • Page 57 Using Flash mode during a call Flash mode enables you to manually manage your calls while one or more calls are active. This mode is often used during a conference call when one of the calls has ended but the other remains connected. 1 Press Send from Active Call View.
  • Page 58: Viewing Minutes Usage

    Y O U R P H O N E For example, to forward calls to 415-555-1234, enter: *724155551234. 3 Press Send forwarding. 4 When you’re ready to turn off call forwarding, enter *73 and then press Send Viewing minutes usage 1 Select the Call Log favorite button.
  • Page 59 If you’re upgrading from a DID YOU KNOW previous Treo smartphone, your favorites may be transferred along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting Edit Favorites Pages.
  • Page 60 Y O U R P H O N E application to instantly dial this speed-dial number. 5 (Optional) Select More, and then select advanced options: Extra Digits: Defines additional digits to dial, such as a password or extension. To enter a one-second pause, insert a comma between digits.
  • Page 61: Using A Phone Headset

    instantly open the favorite from the Phone application. 7 Select OK. You can also organize your buttons on various Favorites pages. Open the Record menu and select Edit Favorites Pages. Drag and drop the buttons into a new slot. To move a favorite to another page, drag the button onto the page icon at the bottom of the screen.
  • Page 62 Y O U R P H O N E doubt, ask the manufacturer if the product is compatible with Treo 755 To find compatible hands-free devices, go to www.palm.com/mypalm/755pverizon. You cannot use a headset with NOTE Bluetooth wireless technology to listen to music files.
  • Page 63 physical obstacles, radio interference from nearby electronic equipment, and other factors. If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your smartphone. Prepare your BEFORE YOU BEGIN headset or car kit to accept a connection from another Bluetooth device.
  • Page 64 Y O U R P H O N E that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your hands-free device.
  • Page 65 The features of your hands-free device vary by model. Check the documentation for your hands-free device for details about these features. Your smartphone can support the following actions, provided that your hands-free device also supports them: Answer an incoming call •...
  • Page 66: Customizing Phone Settings

    Y O U R P H O N E using the controls on your smartphone (see Receiving calls). 4 Select Done. Customizing phone settings Customizing the Phone application’s Main View Phone Display Options let you customize the appearance and entry mode of the Phone application’s Main View.
  • Page 67 Show Calendar event: Sets whether the current event from the Calendar application appears in the Phone application’s Main View. When this option is enabled, you can then select this event to jump to the Calendar application. Show Favorite buttons: Sets whether Favorites appear in the Phone application’s Main View.
  • Page 68 Y O U R P H O N E Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts or Favorites. Roaming: A special tone for incoming calls when you’re outside your home mobile network.
  • Page 69 5 Select the Volume pick list and select the volume level. 6 Select the Vibrate pick list and select how you want your smartphone to vibrate upon an incoming call. 7 Select alert tones from the following pick lists: Voicemail Alert: Indicates that a new voicemail message has arrived.
  • Page 70 Y O U R P H O N E calls from important people in your life and to screen calls you’d prefer not to answer. 1 Press Phone 2 Select the Contacts favorite button. 3 Open the contact to whom you want to give a caller ID ringtone.
  • Page 71 Palm ® Desktop software and you install the desktop software from the Palm Software Installation CD, the pictures are automatically added to your contact entries on your smartphone when you sync. If you use third-party synchronization software, picture sync may not be supported. Check with the software vendor for information.
  • Page 72 Y O U R P H O N E extension, you can select 4, enter your area code, and then enter 555 as the prefix. When you want to call a colleague, simply enter the colleague’s 4-digit extension. Your smartphone automatically dials the area code and 555 plus the 4-digit extension.
  • Page 73 Enabling TTY TTY (also known as a TDD or Text Telephone) is a telecommunications device that enables you to communicate by telephone if you are deaf, hard of hearing, or have speech or language disabilities. Your device is compatible with select TTY devices.
  • Page 74: What Are All Those Icons

    Y O U R P H O N E 1 Press Phone 2 Press Menu 3 Select Options and then select Phone Preferences. 4 Check the Hearing Aid Compatibility box. 5 Select OK. Manually selecting the wireless band You can use Select Band to search for service in a different frequency.
  • Page 75 Your phone is on and you are in a Verizon Wireless coverage area. If you are outside a coverage area, No Service, Extended Network, or Roaming appears instead. No Service means that there is no coverage at all and Roaming means that another wireless service provider’s network is available.
  • Page 76 Y O U R P H O N E Your phone is on and a BroadbandAccess data connection is active. You can still make or answer calls. When you make or answer a call, the data transmission is automatically interrupted, and then it resumes when you end the call.
  • Page 77 This icon replaces the Bluetooth icon when your smartphone is connected to a Bluetooth headset or car kit. This icon appears in dark blue when a call is in progress and in light blue when a call is not in progress. This icon replaces the Bluetooth icon when a dial-up networking connection using Bluetooth...
  • Page 78 Y O U R P H O N E 1xRTT (Single carrier [1x] radio KEY TERM transmission technology): A wireless technology that can provide fast data transfer and Internet access with average speeds of 60–80Kbps and bursts up to 144Kbps. EVDO (Evolution Data Optimized): A KEY TERM wireless broadband technology that is...
  • Page 79: Chapter 4: Your Email And Other Messages

    Your email and other messages You already know how efficient email and messaging are for staying in touch. Now your Palm brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access the Verizon Wireless data network.
  • Page 80: In This Chapter

    In this chapter Which application should I use? ......81 The Wireless Sync application ......82 The VersaMail ®...
  • Page 81: Which Application Should I Use

    Which application should I use? Your smartphone includes two email ® applications: the VersaMail application (called Email in Applications View), and the Wireless Sync application. You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your smartphone.
  • Page 82: The Wireless Sync Application

    Y O U R E M A I L A N D O T H E R M E S S A G E S I want to… Sync my email and organizer info with my company’s Lotus Notes/Domino server Connect to my company’s Wireless Sync server Access email on my smartphone, my computer, and the Verizon Wireless website...
  • Page 83 Incoming mail server name • Incoming mail server port number • Mail protocol: POP or IMAP • 2 If your corporate email account uses a Microsoft Exchange Server or a Domino server, gather the following info, and then follow the steps in Setting up Wireless Sync to work with corporate email.
  • Page 84 Y O U R E M A I L A N D O T H E R M E S S A G E S Mobile number: Enter your smartphone’s phone number, if it is not already filled in. Password: Enter the password for your Wireless Sync account.
  • Page 85 box empty. If you are not sure which type of server you’re connecting to, contact your email provider. Leave messages on server: Check this box if you want to leave a copy of your messages on the mail server after you download them to your smartphone.
  • Page 86 Y O U R E M A I L A N D O T H E R M E S S A G E S password. If you select No, your smartphone’s web browser opens and you are taken through a series of steps to create an account.
  • Page 87 10 During the first sync you are prompted to select one of the following: Refresh: Replaces Calendar and Contacts on your smartphone with information on the server. Merge: Merges items on your smartphone with items on the server. The first sync can take several minutes; once complete, Wireless Sync is ready to keep you up-to-date.
  • Page 88: The Versamail Application

    After you install the VersaMail software, you can find additional information on using and customizing the VersaMail application in the User Guide for the VersaMail Application at www.palm.com/mypalm/ 755pverizon. Your smartphone comes with the NOTE VersaMail application version 3.5.4. If you are using the VersaMail application version 4.0 or higher, the instructions in this...
  • Page 89 2 If either of the following is true, read the User Guide for the VersaMail Application: You used the VersaMail application on • your previous Palm OS device, and ® you want to transfer those settings to your smartphone. You plan to use the VersaMail •...
  • Page 90 Y O U R E M A I L A N D O T H E R M E S S A G E S 4 If your email provider’s name is not listed, then you need to obtain the following info from your system administrator or ISP , and then skip to Setting up the VersaMail application to...
  • Page 91 address. Check with your email provider if you are not sure what to enter as your username. 6 Select the Password box, enter your email account password, select OK, and then select Next. 7 Select Next, and then select Done. To enter settings for another email account, open the Accounts menu and select Account Setup.
  • Page 92 Y O U R E M A I L A N D O T H E R M E S S A G E S settings, select Advanced, and then enter those settings. You can also select Advanced to set more options for incoming and outgoing messages.
  • Page 93 Adding attachments to your email messages You can attach several types of files to your email messages. To remove an attachment, select the file in the Attachments box, and then select Delete. Attaching photos and videos 1 Create the message to which you want to attach the photo or video.
  • Page 94 Y O U R E M A I L A N D O T H E R M E S S A G E S Attaching Word, Excel PDF files 1 Create the message to which you want to attach the file. 2 On the New Message screen, select the red paper clip upper-right corner.
  • Page 95 When viewing a message, tap the scroll arrows at the top of the screen to view the previous or next message. 4 Select Done. Viewing attachments There are a number of attachment types you can open with the built-in software on your smartphone (for example, Microsoft Word, Excel, and PowerPoint files;...
  • Page 96 Y O U R E M A I L A N D O T H E R M E S S A G E S The VersaMail application DID YOU KNOW sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.
  • Page 97 2 Press Menu 3 Select Delete on the Message menu. 4 If a confirmation dialog box appears, select OK to confirm deletion. To delete a single message, select the envelope icon next to the message, and then select Delete from the list. Deleting messages by date You can quickly delete a group of messages by selecting a range of dates.
  • Page 98 VPN connection. For additional info on using the VersaMail application with a VPN connection, see Connecting to a virtual private network (in this guide) and the User Guide for the VersaMail Application at www.palm.com/ mypalm/755pverizon. 1 Press Menu 2 Select Options, and then select Preferences.
  • Page 99 After you set up a scheduled Auto Sync and select Get Mail, from then on, only new messages are retrieved during Auto Sync. Selecting alert tones When you schedule Auto Sync for a given account, you can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email arrives.
  • Page 100 Y O U R E M A I L A N D O T H E R M E S S A G E S Unread messages (IMAP accounts only): Downloads only unread mail to your smartphone. If you don’t check this box and you select Get &...
  • Page 101: Messaging

    For complete info on using a Microsoft Exchange ActiveSync account, see the User Guide for the VersaMail Application at www.palm.com/mypalm/755pverizon. Messaging BEFORE YOU BEGIN phone is turned on (see Turning your phone on and off) and that you are in a coverage area.
  • Page 102 Y O U R E M A I L A N D O T H E R M E S S A G E S You can address messages to DID YOU KNOW multiple recipients by separating the addresses with a comma. If you address a single message to three people, you may be billed for three messages (depending on your Verizon Wireless service plan).
  • Page 103 5 (Optional) Press Menu select High Priority from the Compose menu to mark the message as urgent. 6 Select Send. Select Save as Draft to save a draft of the message without sending it. To access the draft, select the folder list in the title bar and select Drafts.
  • Page 104 Y O U R E M A I L A N D O T H E R M E S S A G E S 1 Press Applications Messaging 2 Select New. 3 Select Add Media. 4 Select the To field to address the message with up to 25 addresses: Press Center •...
  • Page 105 Record new: Record a sound clip of up to 1 minute. Attach voice memo: Select a memo you recorded in the Voice Memo application. Attach ringtone: Select a ringtone. 8 Enter a text message or caption. 9 Select Add slide to insert additional slides.
  • Page 106 Y O U R E M A I L A N D O T H E R M E S S A G E S Go To Msg: Opens the message so you can view its full contents. Delete: Removes the message from your smartphone.
  • Page 107 To save a sound, press Menu • and select Save Sound from the Message menu. To save a picture, press Menu • and select Save Picture from the Message menu. You can access saved pictures later by pressing Applications and selecting Pics&Videos To save a calendar or contact entry, •...
  • Page 108 Y O U R E M A I L A N D O T H E R M E S S A G E S 2 Select the folder list in the title bar and select the folder that contains the messages you want to delete.
  • Page 109 Customizing your Messaging settings 1 Press Applications and select Messaging 2 Press Menu 3 From the Options menu, select Preferences. 4 On the Messages tab, set any of the following preferences for your individual messages: New message: Indicate whether you want to default to text or multimedia messages when you create a new message.
  • Page 110 Y O U R E M A I L A N D O T H E R M E S S A G E S Show timestamps in chats: Indicate whether you want to see the local date and time the message was sent next to each message.
  • Page 111 4 Select the Application pick list and select Messaging. 5 Select the Volume pick list and select the volume level. 6 Select the Vibrate pick list and select how you want your smartphone to vibrate upon an incoming message. 7 Select the Message Tone pick list and select a tone for incoming message alerts.
  • Page 112 Y O U R E M A I L A N D O T H E R M E S S A G E S A message that was successfully sent A message that was sent to multiple recipients, and only some of the recipients received the message An outgoing message with an error If you are outside a coverage...
  • Page 113: Chapter 5: Your Connections To The Web And Wireless Devices

    The built-in Bluetooth ® feature of your Palm smartphone helps you easily set up wireless connections to a number of devices, so you can enjoy the convenience of cable-free connectivity. You can also use your smartphone to connect your computer to the Internet and to share contacts or your favorite photos with other people.
  • Page 114 In this chapter Web browser ......... . 115 BroadbandAccess Connect .
  • Page 115: Web Browser

    Web browser The Blazer web browser on your ® smartphone provides quick and easy access to web pages. You can view most sites you use on your computer, including those with security and advanced features, such as JavaScript and frames. To browse the web, you must activate data services from Verizon Wireless.
  • Page 116 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Trouble connecting to the Internet? NOTE See My smartphone won’t connect to the...
  • Page 117 Opens a dialog box where you can enter a web address you want to go to or view a list of recently viewed web pages. Goes to your home page. Displays a list of your bookmarks and saved pages. To find a recent page or search, select the Address Bar pick list and select the item from the list.
  • Page 118 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Saving a page You can use the web browser to save a page for offline viewing, so you don’t need...
  • Page 119 Arranging bookmarks and saved pages Bookmarks View includes ten pages for bookmarks so that you can arrange bookmarks and saved pages in a logical fashion. For example, you can store travel links on one bookmark page, stock links on another, and business links on a third page. 1 From Bookmarks View, press Menu 2 Select Edit Bookmarks from the...
  • Page 120 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 1 Go to the page with the link to the file you want to download.
  • Page 121 Copying text from a web page You can copy text from a web page and paste it into other applications. 1 Use the stylus to highlight the text you want to copy. 2 Press Menu 3 Select Edit, and then select Copy. 4 Go to the app in which you want to paste the text and use the stylus or 5-way...
  • Page 122 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Home Page: Sets the page that appears when you select Restore Default: Selects the original...
  • Page 123 When you select Fast mode, you can set the following options: Disable cascading style sheets: Determines whether style sheets are applied when you load a web page. When style sheets are disabled, pages download faster, but you may lose some of the formatting. Cascading style sheets A method KEY TERM used to describe the presentation of a web...
  • Page 124: Broadbandaccess Connect

    To use the BroadbandAccess Connect service, you must install the VZAccess Manager software on your computer. WINDOWS ONLY 1 Insert the Palm Software Installation CD in your computer’s CD drive. 2 On the Additional Resources screen, select Connect to the Internet with VZAccess Manager.
  • Page 125 9 On the Installation Complete screen, click Finish. MAC ONLY 1 On your computer, go to www.palm.com/mypalm/ 755pverizon-bonus. 2 Click the link to download the Mac version of the VZAccess Manager software. 3 Follow the onscreen instructions to begin installation.
  • Page 126 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Accessing the Internet using a BroadbandAccess Connect connection 1 Connect your smartphone to your...
  • Page 127 2 On your smartphone, press Applications and select Bluetooth 3 Select Bluetooth On if it is not selected, and then select Setup Devices. 4 Select Trusted Devices. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 5 Select Add Device.
  • Page 128: Connections With Bluetooth Devices

    Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Connections with Bluetooth With your smartphone’s built-in Bluetooth...
  • Page 129 3 (Optional) Enter a device name that identifies your smartphone when it is discovered by other Bluetooth devices. Use the same device name for all NOTE your Bluetooth connections. If you change the device name, you need to recreate any partnerships you already created.
  • Page 130 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Accepting a connection from another Bluetooth device For the smartphone to be visible to...
  • Page 131 with your smartphone. New devices cannot request a connection. 5 Enter the same passkey on your smartphone and on the Bluetooth device. Some Bluetooth devices, IMPORTANT such as headsets and GPS receivers, have a preset passkey; if so, you can find the passkey in the documentation for that device.
  • Page 132 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S C O N N E C T I O N S W I T H B L U E T O O T H ®...
  • Page 133: Chapter 6: Your Photos, Videos, And Music

    Do you have a wallet bulging with photos of friends, family, pets, and your most recent vacation? Are you tired of carrying both your MP3 player and your phone? Your Palm Treo smartphone solves both problems. You can ®...
  • Page 134 In this chapter Camera and Camcorder ........135 Pics &...
  • Page 135: Camera And Camcorder

    1 Press Applications and select Camera 2 By default, the Camera application stores pictures you take in the PALM folder on your smartphone. To store a picture in a different location, select one of the following from the pick list: <Album name>: Stores the picture in...
  • Page 136 Y O U R P H O T O S , V I D E O S , A N D M U S I C The camera defaults to 1.3 megapixel (1280 x 1024) resolution. The camera also supports VGA (640 x 480) and QVGA (320 x 240) resolution.
  • Page 137 2 By default, the Camcorder application stores videos you record in the PALM folder on your smartphone. To store a video in a different location, select one of the following: <Album name>: Stores the video in the...
  • Page 138 Y O U R P H O T O S , V I D E O S , A N D M U S I C Plays the video, so you can review it. Saves the video in the location you selected in step 2.
  • Page 139: Pics & Videos

    Auto naming: Assigns a name to a series of pictures or videos to be captured, such as Seattle001, Seattle002, and so on. 4 Select Done. Y O U R P H O T O S , V I D E O S , A N D M U S I C Pics &...
  • Page 140 Y O U R P H O T O S , V I D E O S , A N D M U S I C 4 Press Right next item in the album. To see the outer edges of a DID YOU KNOW picture that may not be visible, use the stylus to tap and drag the picture in any direction.
  • Page 141 Viewing a slide show 1 Press Applications and select Pics&Videos 2 Highlight (or open) the album you want to view. 3 (Optional) Press Menu Options, and then select Auto-hide Toolbar Off if you want to see the toolbar. 4 Press Space to start the slide show.
  • Page 142 Y O U R P H O T O S , V I D E O S , A N D M U S I C 5 (Optional) Enter any text you want to add to the message. 6 Address and send the message. (See Creating and sending a multimedia message for details.) Copying a picture or video...
  • Page 143 You can also open the Album DID YOU KNOW list from Camera View or Camcorder View by selecting the icon in the lower-right corner. Install the Palm Files application to easily ® browse and manage files on an expansion card. Press Applications, select My Treo, select the Bonus tab, and then select Files.
  • Page 144 P I C S & V I D E O S You can view and edit synchronized pictures and videos in the Palm Media desktop application. Open Palm software and click the Media icon. For information about using the Palm Media desktop application, refer to the Palm Desktop Online Help.
  • Page 145: Pocket Tunes

    Mac HD : Users : <Mac user name> : • Pictures : Palm Photos : <Palm device name> : Expansion Card Mac HD : Users : <Mac user name> : • Movies : Palm Videos : <Palm device name> : Internal Mac HD : Users : <Mac user name>...
  • Page 146 5 Click the Rip Music tab, click the Format pick list, and then select mp3. Click OK. 6 Click Tools, and then click Options. 7 Click the Devices tab, select Palm Handheld from the Devices list, and then click Properties. 8 Click the Quality tab, uncheck the Convert files as required by this handheld (recommended) box.
  • Page 147 4 Do one of the following: Open Windows Media WINDOWS ONLY Player on your computer. Select the Sync tab, and then select Palm Handheld from the drop-down list. Select Start Sync. The files are transferred to your smartphone. Do not press the sync button on NOTE your cable.
  • Page 148 Y O U R P H O T O S , V I D E O S , A N D M U S I C file name, and the destination (card). Click OK. Synchronize your smartphone with your computer. Be patient; transferring music to an expansion card can take several minutes.
  • Page 149 1 Make sure the Ringer switch is set to Sound On . See Silencing sounds for more information. 2 Press Applications and select pTunes You can change the settings on your smartphone so that pressing and holding the Side button opens Pocket Tunes. See Reassigning buttons for details.
  • Page 150 Y O U R P H O T O S , V I D E O S , A N D M U S I C Creating a playlist If you want to play a group of songs in a particular order, you can create a playlist.
  • Page 151: Chapter 7: Your Personal Information Organizer

    Your personal information organizer Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm you need to organize your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained.
  • Page 152 In this chapter Contacts..........153 Calendar .
  • Page 153: Contacts

    See Working with Microsoft Exchange ActiveSync for info. Adding a contact If you have several contacts to enter, it’s more efficient to use the Palm ® software (included) or Microsoft Outlook (sold separately) on your computer and then sync your smartphone with your computer.
  • Page 154 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Select Photos to add an existing • picture to this contact. Add a caller ID ringtone: Select the Ringtone pick list and select a ringtone from the list to give incoming calls from...
  • Page 155: Calendar

    3 Press Menu 4 Select Business Card from the Record menu. After you define your business card, you can beam it to other Palm OS ® devices. In any Phone view or the Contacts application, open the Record menu and select Beam Business Card.
  • Page 156 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R If your company uses DID YOU KNOW Microsoft Exchange Server 2003 or 2007 , you may be able to synchronize Calendar events directly with the server.
  • Page 157 Creating an event If you have several appointments to enter, it’s more efficient to use Palm Desktop software (included) or Microsoft Outlook (sold separately) on your computer and then synchronize your smartphone with your computer. For more information, see Synchronizing information—the basics.
  • Page 158 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R To automatically assign a time zone to your events, open the Options menu, select Preferences, and check the New events use time zones box.
  • Page 159 4 Enter a description for the event. A diamond appears next to the description of an untimed event. Scheduling a repeating event To enter a birthday or anniversary, add this info to the person’s Contacts entry and it automatically appears in your Calendar. To enter a holiday, create an untimed event.
  • Page 160 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Color-coding your schedule Use color-coding to quickly spot various types of events.
  • Page 161 Customizing display options for your calendar 1 Press Menu 2 Select Options, and then select Display Options. 3 Select the Default View pick list and select the view you want to see when you open Calendar. 4 Select Agenda and set any of the following options: Show Due Tasks: The tasks that are due today and the tasks that are...
  • Page 162 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Show Category Column: The color-coded category marker appears between the time and the description to indicate the category under which the event is filed.
  • Page 163: World Clock

    Reminder Sound: The tone played if an alarm is not acknowledged and the alarm repeats itself. Repeat: The number of times the alarm repeats itself if the alarm is not acknowledged. Default Alarm: The default timeframe for the alarm field. 7 Select Done.
  • Page 164 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 1 Press Applications World Clock 2 Select a City pick list, and select a city in the same time zone as the city you want to track.
  • Page 165: Tasks

    To customize the alarm sound and volume, open the Options menu and select Alarm Preferences. Make sure the Ringer switch is set to Sound On, so that you can hear the alarm. Tasks You can use Tasks to remind you of tasks you need to complete and to keep a record of when you finish tasks.
  • Page 166 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Category: Assign the task to a specific category. To add a new category, select Edit Categories and then select New.
  • Page 167 If you accidentally check off a task and need to uncheck it, highlight the task again and press Center on the 5-way to uncheck it. You can set Tasks to record the date that you completed a task, and you can select to show or hide completed tasks.
  • Page 168 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Deleting a task 1 Select the task you want to delete. 2 Press Menu 3 Select Delete Task from the Record menu.
  • Page 169: Chapter 8: Your Memos And Documents

    Your memos and documents With its ability to store large amounts of important information, your Palm Treo smartphone lets you take your office ® ™ with you—including your Microsoft can keep updated copies of the files on both your smartphone and your computer so that you can work on them in the most convenient location any time.
  • Page 170 In this chapter Documents To Go Professional ......171 ® Voice Memo ......... . . 173 Memos.
  • Page 171: Documents To Go Professional

    Documents To Go Professional On your smartphone, the NOTE companion application for Documents To is named Documents. ® With the Documents application on your smartphone, you can take your important office info with you. You can create, view, and edit Microsoft Word and Excel files directly on your smartphone.
  • Page 172 The Documents application does NOTE not support some editing functions, such as multiple font sizes and spell checking. Go to www.palm.com/mypalm/ 755pverizon-bonus to download and install the Documents To Go desktop software. It enables you to synchronize Microsoft Office files so that changes you make to these files show up on both your smartphone and your computer.
  • Page 173: Memos

    Memos Memos are a great way to store notes on your Treo 755 smartphone. Each memo can include 4,096 DID YOU KNOW characters of text. Creating a memo 1 Press Applications and select Memos 2 Enter the text you want to appear in the memo.
  • Page 174 Y O U R M E M O S A N D D O C U M E N T S Creating a voice memo When recording a voice memo, face your smartphone’s screen while speaking. 1 Press Applications Voice Memo 2 Do either of the following: Press and hold the Side button on •...
  • Page 175 3 Press Center to pause or stop playback. Y O U R M E M O S A N D D O C U M E N T S To adjust the volume level, press the Volume button on the side of your smartphone.
  • Page 176 Y O U R M E M O S A N D D O C U M E N T S V O I C E M E M O...
  • Page 177: Chapter 9: Your Application And Info Management Tools

    Your application and info management tools Synchronization is a great way to transfer, update, and back up info on your Palm Treo ® ™ simply means that info you entered or updated in one place (your smartphone or your computer) is automatically updated in the other.
  • Page 178 In this chapter Using Find ..........179 Viewing and using the alerts .
  • Page 179: Using Find

    Using Find The Find feature locates any text in the built-in applications and databases and in some third-party applications. The Find feature searches for the group of characters you specify, including characters that are part of a word. Find is not case-sensitive.
  • Page 180: Calculator

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S You can do any of the following: Check the box to clear an alert from the •...
  • Page 181: Installing Applications

    Selecting functions in Advanced Calculator Mode 1 Switch to Advanced Mode (see the preceding procedure). 2 Press Menu 3 Select Options, and then select the type of function you want to use: Math: Advanced mathematical functions such as exponents, roots, and logarithms.
  • Page 182 The instructions in this section tell NOTE you how to install basic PRC (Palm OS application) and PDB (Palm OS database) files on your Treo smartphone. Some Palm OS software uses an installer or wizard to guide you through the process.
  • Page 183 Palm Quick Install icon on the Windows desktop. Mac: Drag and drop the file(s) onto the Send To Device droplet in the Palm folder. 2 Select your device name from the User list, and then click OK.
  • Page 184: Removing Applications

    Install icon. Mac: Open the HotSync menu and select Install Handheld files. On a Windows computer, you can also access Palm™ Quick Install by selecting the Quick Install icon in Palm or from the Programs folder in the Start menu.
  • Page 185: Viewing Application Info

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S If you upgraded from a previous version of Palm Desktop software, your Backup subfolder may be located in the palmOne or Handspring folder.
  • Page 186: Sending Information With Bluetooth Wireless Technology

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Version: The version numbers of applications on your smartphone.
  • Page 187 1 Press Applications and select Bluetooth 2 Select Bluetooth On. 3 Open an application. 4 Select the entry or category you want to send. You cannot send an item that has a lock next to it. 5 Press Menu 6 Select Send from the leftmost menu. 7 Select Bluetooth, and then select OK.
  • Page 188: Beaming Information

    Your Treo 755 smartphone is equipped with an IR (infrared) port so that you can beam information to another Palm OS device with an IR port. The IR port is located on the side of your smartphone, above the expansion card slot door, behind the small dark shield.
  • Page 189 For best results, the path between the two devices must be clear of obstacles, and both devices must be stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight. Beaming an entry You can beam an individual entry or item such as a contact or a picture.
  • Page 190 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 3 Select Beam from the App menu. 4 Select the Beam From pick list, and select whether the application you want to beam is located on your Treo...
  • Page 191: Synchronizing Information-Advanced

    Changing which applications sync By default, information from Calendar, Contacts, Memos, Pics&Videos, and Tasks is updated each time you synchronize your smartphone with Palm Desktop software (included) or Microsoft Outlook separately). You can change which applications synchronize. For example, if you don’t use the Memos application and...
  • Page 192 S Y N C H R O N I Z I N G I N F O R M A T I O N — A D V A N C E D MAC ONLY 1 Double-click the Palm Desktop in the Palm folder.
  • Page 193 Select one of the two overwrite NOTE options if you want the information in one location (smartphone or computer) to completely replace the information in the other location for that app. For example, if the Calendar info on your smartphone is accurate but the info on your computer has become corrupted, select Handheld overwrites Macintosh for the Calendar...
  • Page 194 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S After you form a partnership with a device, you can change the Visibility setting to Hidden.
  • Page 195 3 Select the pick list below the HotSync icon, and then select the name of the PC you set up for Bluetooth synchronization (see Setting up a Bluetooth connection for synchronization). 4 Select the HotSync icon on your smartphone. When synchronization is complete, a message appears at the top of your smartphone screen.
  • Page 196 Be patient; synchronization may take a few minutes. MAC ONLY 1 Double-click HotSync manager the Palm folder. 2 Click the HotSync Controls tab, and then select Enabled. 3 Click the Connection Settings tab, and then check the On box next to IR port.
  • Page 197 Wireless Sync application on your smartphone does not sync with and does not appear in Palm Desktop software on your desktop. Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S...
  • Page 198: Using Expansion Cards

    Palm Desktop software: Info in • Calendar, Contacts, and the VersaMail application does not sync with and does not appear in Palm Desktop software on your computer. Info in other apps, such as Tasks NOTE and Memos, continues to sync with and...
  • Page 199 1 Open the door of the expansion card slot. 2 Hold your smartphone with the screen facing you, and hold the card with the label facing you. The notch on the card should be in the lower-left corner next to the keyboard.
  • Page 200 2 Select the icon for the application you want to open. 3 Press Center to open the application. Install the Palm ® Files application to easily browse and manage files on an expansion card. Press Applications, select My Treo, select the Bonus tab, and then select Files.
  • Page 201 Before you copy an application to an expansion card, make sure that it is compatible with Palm OS software version 5.4.5 or later. Some applications do not work with expansion cards and do not allow you to store files in a location that is separate from the application.
  • Page 202 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Viewing expansion card information The Card Info application displays general information about the expansion card that is currently in the expansion card slot.
  • Page 203 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 2 Select the category pick list at the top of the screen and select All.
  • Page 204 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S U S I N G E X P A N S I O N C A R D S...
  • Page 205: Chapter 10: Your Personal Settings

    Your personal settings Customizing your Palm ® make it match your lifestyle and work even harder for you. On your smartphone you can easily customize the sounds, fonts, screen colors, and more. Take advantage of different levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard.
  • Page 206 In this chapter System sound settings........207 Display and appearance settings .
  • Page 207: System Sound Settings

    System sound settings Silencing sounds You can immediately silence all alerts, ringtones, music that plays through the built-in speaker, and system sounds by sliding the Ringer switch to Sound Off This does not mute the audio during a phone call. Your smartphone includes a DID YOU KNOW silent alarm that can vibrate even when the...
  • Page 208: Display And Appearance Settings

    Y O U R P E R S O N A L S E T T I N G S 4 Select Done. Display and appearance settings Adjusting the brightness Depending on the lighting conditions in which you’re using your smartphone, you may need to adjust the brightness of the screen and keyboard backlight.
  • Page 209 Small Large bold Small bold 5 Select OK. Setting display formats Formats Preferences enable you to select number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or a PM suffix.
  • Page 210: Applications Settings

    Y O U R P E R S O N A L S E T T I N G S 1 Press Applications Prefs 2 Select Touchscreen. 3 Follow the onscreen instructions and tap the screen where indicated. 4 Select Done. Changing the system color scheme 1 Press Applications Prefs...
  • Page 211 select default applications for specific tasks. Arranging applications by category You can assign an application to a category and then display a specific category of applications in Applications View. 1 Press Applications 2 Press Menu 3 Select Category on the App menu. 4 Select the pick list next to each application and select a category.
  • Page 212 Y O U R P E R S O N A L S E T T I N G S Reassigning buttons With Buttons Preferences you can select which applications are associated with the quick buttons and the Side button on your Treo smartphone.
  • Page 213: Locking Your Smartphone And Info

    with a set of predefined applications to handle email, messaging, and browser requests from other applications. If you have more than one application to handle these requests on your smartphone, you can specify which application you want to use for each function. 1 Press Applications and select Prefs...
  • Page 214 Y O U R P E R S O N A L S E T T I N G S Entries: You can mask or hide entries marked as private and set your smartphone to require a password for viewing them. Locking your keyboard (Keyguard) The Keyguard feature locks the keyboard so that you don’t accidentally press buttons or...
  • Page 215 Locking your screen You can set your smartphone to automatically lock the screen’s touch-sensitive features in certain situations. 1 Press Applications and select Prefs 2 Select Keyguard. 3 Check any of the following boxes: Incoming calls received: Disables the screen when the phone rings. You must use the 5-way to select the onscreen Answer and Ignore buttons,...
  • Page 216 Y O U R P E R S O N A L S E T T I N G S as one of the three numbers, because this number is always available. 5 Select one of the following Phone Lock options: On phone power off: Locks your phone each time you turn it off.
  • Page 217 can, however, still make emergency calls when your smartphone is locked. If you lock your smartphone, IMPORTANT you must enter the exact password to unlock it. If you forget the password, you need to perform a hard reset to resume using your smartphone.
  • Page 218 Y O U R P E R S O N A L S E T T I N G S 8 Do one of the following: Select Lock & Turn Off to lock your • smartphone immediately. Press Applications • your settings and continue using your smartphone.
  • Page 219 2 Select the Password box. 3 Select Lost Password. 4 Select Yes. If you want additional security for Palm Desktop files, you may want to purchase a third-party solution. Entering owner information You can use Owner Preferences to record information that you want to associate with your Treo smartphone, such as your name, company name, and home phone number.
  • Page 220: System Settings

    Y O U R P E R S O N A L S E T T I N G S 3 If you assigned a password with the Security application, select Unlock, enter your password, and then select OK to continue. 4 Enter the text that you want to appear in the Owner Preferences screen.
  • Page 221 Date, time, and time zone: The date, time, and time zone are acquired from the Verizon Wireless network. You cannot change any of the settings. 4 If the Location pick list appears, select it, and then select a city in your time zone.
  • Page 222: Connection Settings

    VPN client on your smartphone to use this feature. For information about third-party VPN client software, visit www.palm.com/ mypalm/755pverizon. 1 Install your third-party VPN client. See Installing applications for details. 2 Press Applications...
  • Page 223: Chapter 11: Common Questions

    C H A PT ER Common questions Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit www.palm.com/ treo755pverizon-support.
  • Page 224 In this chapter Upgrading..........225 Desktop software installation.
  • Page 225: Upgrading

    Palm Treo smartphone after ® ™ performing the upgrade steps in Upgrading from another Palm OS device of this ® guide, you may have incompatible applications or settings that were not quarantined during the installation process. These incompatible applications or settings can lead to numerous issues, including system resets and freezes.
  • Page 226 <Mac hard drive> : Users : <your Mac username> : Documents : Palm : Users 2 Select your user folder and Option-drag it to your Mac desktop to make a copy of that folder.
  • Page 227: Desktop Software Installation

    Other versions of the desktop software may not work with this Treo smartphone. 5 Insert the Palm Software Installation CD to restart the installation. Always use the same IMPORTANT language for your Treo smartphone, your operating system, and your desktop software.
  • Page 228: Resetting Your Smartphone

    C O M M O N Q U E S T I O N S Resetting your smartphone Performing a soft reset A soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help.
  • Page 229 software issues. (See Third-party applications for suggestions on diagnosing third-party software issues.) After a hard reset, you can restore previously synchronized information the next time you sync. If you set a password on IMPORTANT your smartphone, performing a hard reset reformats your smartphone.
  • Page 230: Replacing The Battery

    Be sure to use a replacement battery that is recommended or sold by Palm and is compatible with the Treo 755 smartphone. Failure to use the proper battery may result in a risk of personal injury or product damage, and it voids your smartphone warranty.
  • Page 231: Screen

    Notch 5 Insert the new battery into the compartment at a 45-degree angle, pressing it into place. Slide the battery door onto the back of the smartphone until it clicks into place. 6 Connect your smartphone to the charger or sync cable. 7 Wait for your Treo smartphone to turn on, and then enable the network time or set the date and time when prompted.
  • Page 232: Synchronization

    Similarly, if your computer crashes and your Palm Desktop info is damaged, you can or tap the with your stylus.
  • Page 233 This section describes synchronization between your Treo smartphone and a desktop computer running Palm Desktop software. You can also synchronize the information on your smartphone using Wireless Sync or other third-party applications.
  • Page 234 6 If problems persist and you’re synchronizing through a USB hub, try connecting the sync cable to a different HotSync manager icon Find the Palm folder on your Mac in the Palm folder. In the...
  • Page 235 View Log. Mac: Open Palm Desktop software. From the HotSync menu, select View Log. If you upgraded from a previous Palm OS device or received a system error, such as Sys0505, there may be conflicts with software on your smartphone.
  • Page 236 PIM, you need to install third-party software to synchronize. For more info, consult the company that makes the PIM. 2 If multiple Palm OS devices are synchronizing with your computer, make sure you are synchronizing with the correct device name. If info is not...
  • Page 237 Windows: Uninstall Palm Desktop software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove. Mac: Contact Technical Support if the problem persists after completing step 3. Mac computers do not provide an option for uninstalling Palm Desktop software.
  • Page 238 Microsoft Outlook conduit that came with your Treo 755 you’re not sure whether this software is installed, reinstall Palm Desktop software from the Palm Software Installation CD that came with your smartphone. 2 Open Microsoft Outlook and correct the wrong entries.
  • Page 239 3 Select Options, and then select Preferences. 4 Uncheck the New events use time zones box (if it’s checked). 5 On your computer, open Palm Desktop software and correct the wrong entries. 6 On your computer, manually enter any Calendar info you added to your smartphone since the last time you synchronized.
  • Page 240: Phone

    C O M M O N Q U E S T I O N S Phone Signal strength is weak Become familiar with low coverage areas where you live, commute, work, and play. Then you will know when to expect signal strength issues.
  • Page 241 I hear my own voice echo Ask the person on the other end of the call to turn down the volume on his or her phone or to hold the phone closer to his or her ear. My voice is too quiet on the other end Be sure to place the bottom of the Treo •...
  • Page 242 To find carrying cases that can help prevent your smartphone from making calls, as well as other useful accessories, visit www.palm.com/mypalm/755pverizon. The voicemail icon stays on the screen after I listen to my messages If the voicemail icon stays in the title bar after you listen to your messages, you can manually clear the voicemail icon.
  • Page 243: Hands-Free Devices

    I can’t make or receive calls using a Bluetooth hands-free device ® Confirm all the following: The Bluetooth device is compatible with • your smartphone. Go to www.palm.com/ treo755pverizon-support for a list of compatible devices. Press Applications and select • Bluetooth . Make sure the Bluetooth setting is On.
  • Page 244: Email

    Bluetooth headset and phone on the same side of your body. Some features of my Bluetooth hands-free device don’t work with my smartphone Check the Palm compatibility list at • www.palm.com/ treo755pverizon-support to ensure that your device is compatible. Check the documentation that came •...
  • Page 245: Web

    that a message is sent and the time it is received. Verify with the recipient that the • receiving device can handle text messages. If a text message arrives but does not • display an alert, perform a soft reset (see Performing a soft reset).
  • Page 246 C O M M O N Q U E S T I O N S My smartphone won’t connect to the Internet Your Treo 755 smartphone supports the NationalAccess and BroadbandAccess wireless data networks. To connect to the Internet, you must subscribe to and activate data services with Verizon Wireless, and you must be in a location with data coverage.
  • Page 247 If you can view the other web page after you refresh it, but you still can’t access the page you were originally trying to view, the page may contain elements that are not supported by the web browser. These include Flash, Shockwave, VBScript, WMLScript, and other plug-ins.
  • Page 248: Camera

    C O M M O N Q U E S T I O N S An image or map is too small on my screen The web browser has two modes: Optimized and Wide Page. Optimized Mode resizes all images and page elements to fit in a single column on the smartphone screen.
  • Page 249: Making Room On Your Treo Smartphone

    If you have hundreds of messages with or without attachments, you may want to delete older messages to make room (see the User Guide for the VersaMail Application at www.palm.com/mypalm/ 755pverizon. or the Wireless Sync documentation at http:// www.wirelesssync.vzw.com). Pics&Videos Large images take up a •...
  • Page 250: Third-Party Applications

    6 If you’re unable to perform the preceding steps or the problem persists, locate your Backup subfolder on your computer and rename the folder (for example, BackupOld). Note that “Palm” in the following locations...
  • Page 251: Error Messages

    “Handspring” or “palmOne,” based on the device you’re upgrading from: Windows: C:\Program Files\Palm\device name Mac: Mac HD/Users/user name/Documents/ Palm/Users/device name 7 Perform a hard reset (see Performing a hard reset). 8 Sync to restore your Calendar, Contacts, Tasks, Memos, and Pics&Videos info.
  • Page 252 C O M M O N Q U E S T I O N S E R R O R M E S S A G E S...
  • Page 253: Terms

    Alt (alternative) A keyboard key. Enter a letter on the keyboard, and then press Alt variations such as international characters and symbols. Applications The screen on your Palm Treo ® smartphone from which you can open all applications. Auto-off interval The time of inactivity that passes before the screen on your smartphone turns off.
  • Page 254 ® devices. When you first synchronize your smartphone, you are asked to give it a device name. This name appears in the User list in Palm Desktop software. Dial-up networking (DUN) The wireless technology that enables you to convert your smartphone into a wireless...
  • Page 255 Treo smartphone. Palm ® Quick Install The component on your Windows computer that enables you to install Palm OS applications and other information on your Treo smartphone. Partnership Two Bluetooth devices—for example, your smartphone and a hands-free device—that can connect because each device finds the same passkey on the other device.
  • Page 256 User folder The folder on your computer that contains the information you enter in Palm Desktop software and the information you enter on your smartphone and synchronize with Palm Desktop software.
  • Page 257: Important Safety And Legal Information

    (i.e., on the lap or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits See www.fcc.gov/oet/ rfsafety/ for more information on RF exposure safety. The highest reported (FCC) SAR values of the Palm smartphone, by Palm are: Maximum SAR...
  • Page 258 Palm from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD.
  • Page 259 Waste disposal This symbol indicates that Palm products should be recycled and not be disposed of in unsorted Municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit: www palm com/environment...
  • Page 260 I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N...
  • Page 261: Specifications

    Removable for replacement • 3.5 hours full charge time • Palm OS ® version Palm OS 5.4.9 Camera (camera Still image capture resolution (1280 x 1024), 1.3 megapixel • version only) 2x digital zoom • Video capture resolution (352 x 288) •...
  • Page 262 Touch-sensitive LCD screen (includes stylus) • 65,536 colors (16-bit color) • User-adjustable brightness • Built-in QWERTY keyboard plus 5-way navigator • Backlight for low lighting conditions • Phone (including Palm OS ® • Favorites, Dial Pad) My Treo software ® • Pics&Videos (includes •...
  • Page 263 System Windows 2000, XP Service Pack 2, or Media Edition 2005 • requirements with USB port Mac OS 10.2 –10.3 with USB port • Later versions may also be supported • Operating and 32°F to 104°F (0°C to 40°C) • storage 5% to 90% relative humidity (RH) •...
  • Page 264 S P E C I F I C A T I O N S...
  • Page 265: Index

    81–101, 124, 222 Favorites pages files 171, 222 HotSync Manager information items on expansion cards items on pick lists Palm online support Pocket Tunes Quick Tour secure websites 115, 248 web browser 39, 115 web pages 115, 117, 246...
  • Page 266 Bluetooth devices bookmarks business cards caller ID photos captions to photos categories for applications cities to World Clock contacts email addresses emoticons events 157, 158 expansion cards favorite buttons hands-free devices memos multiple recipients partnerships 63, 126, 128 passwords 217, 218 phone numbers pictures to albums playlists...
  • Page 267 including message text in receiving messages and responding to 51, 106 aligning the screen Alt key 37, 253 alternate characters 37, 38 alternate characters list anniversaries Answer button answering phone calls 49, 52 antenna applets application buttons application categories application list view Application pick list application preferences 211,...
  • Page 268 Attach voice memo option attachments adding 93–94 displaying downloading multimedia messages and multiple files and pictures as 93, 135, 136 removing storing large supported formats for video clips as 93, 138 voice memos as attendee information audio See also multimedia messages;...
  • Page 269 blank screens blank text messages blank time slots Blazer application See also web browser Blazer web browser 115, See also web browser blinking bell 179, 232 Bluetooth application opening sending from setting trusted pairs in setting up connections with 128, 130, 193 visibility options in Bluetooth devices connecting to...
  • Page 270 restoring factory defaults speed-dialing with Buttons Preferences screen cache 123, 250 calculator 37, 180 Calculator application Calculator icon calculator modes calendar See also Calendar application customizing 161–162 deleting events from displaying saving scheduling events for 158, 159 selecting alarm tones for viewing tasks on Calendar application changing fonts for...
  • Page 271 receiving from Bluetooth sending over Bluetooth connections tasks and 166, 167, 168 Category command category marker Category pick list 161, 162, Center button certificates Change Lock Code option changing bookmarks button defaults contact information default applications email accounts events favorite buttons frequency bands information lock codes...
  • Page 272 connecting smartphone to downloading applications installing applications from installing synchronization software on quarantined files on 25, 225 synchronizing with transferring information to transferring multimedia to transferring music from 147, 148 Con button (calculator) conduits 157, 237 Conf button conference calls 55, 56, 57 Confirm message deletion check box...
  • Page 273 QuickText phrases signatures tasks text messages 102–103 voice memos wallpaper current date and time current events Current Privacy pick list 218, customer service (Verizon) customer support (Palm) customizing applications 210–211 buttons calendar 161–162 camera chat sessions email 97–101 Keyguard messaging options...
  • Page 274 97, 144, photos 136, 143, 144 playlists tasks video clips 138, 143, 144 desktop software. See Palm Desktop software; software Details button Details command Device Name field device names 24, 63, 188, 233, 254 Bluetooth devices and...
  • Page 275 Dial Extra Digits Automatically option Dial Number dialog box Dial Pad 37, 45, 66 Dial Pad button Dial Preferences screen dialing 45–48, 53, 71, 121 dialog boxes accessing command buttons on defined getting help with highlighted buttons in digital cameras See also camera dimming keyboard backlight 208, 221...
  • Page 276 Documents icon Documents To Go icon Documents To Go software Domino servers 82, 83, 196 downloading applications 119, 183 attachments email email messages files 119, 182 ringtones support information Wireless Sync software Downloads bookmark downward-pointing arrows drafts 92, 103 Drafts button drained battery icon draining the battery Draw on Photo command...
  • Page 277 viewing status of viewing unread messages 156, 161 email accounts changing setting email preferences setting up 91, 101 email applications 81, 213, email options 92, 96 emergency calls 72, 76, 215 emoticons empty battery icon empty time slots emptying Trash folder Enable background play check box Enable Voice Privacy check...
  • Page 278 copying photos or videos deleting applications on displaying albums on downloading to formatting inserting 198, 199 installing applications on managing files on moving files to opening applications on 200, 249 opening files on renaming sending attachments to storing information on 177, 198 transferring applications from...
  • Page 279 folders 107, 233, 237 switching between email Font command Font size pick list fonts 116, 208 forgetting passwords 217, 219 Format Card command Formats Preferences screen formatting expansion cards formatting expansion cards forums forwarding email 95, 96 forwarding phone calls freeing disk space (smartphone) freeing memory...
  • Page 280 highlighting applications favorite buttons items in pick lists items on screen menu items phone numbers text 33, 121 web links 33, 116 hints History command History list Hold button 52, 55 holidays home city home page home page icon 117, 122 HotSync Log HotSync Manager HotSync Manager icon...
  • Page 281 198, 199 installer installing applications 181–183, 225, 255 bonus software 28, 182 Palm Desktop software 22, 183, 227 smartphone battery synchronization software 21, 25 third-party applications VPN clients VZAccess Manager software interference 241, 243 international characters. See alternate characters international clock.
  • Page 282 links See also web links list screens See also pick lists accessing command buttons on highlighting items in selecting items on list view (applications) listening to music 145, 149 voice captions voice memos Lithium Ion battery See also battery Lithium ion battery loading web pages Local button local weather reports...
  • Page 283 map (World Clock) maps (web pages) marking information as private 218–219 marking private contacts Mask Records option masks 214, 218 mathematical constants mathematical functions maximizing battery life 44, 221 media features Media Player 145, 147, 148 memory 123, 160, 249 freeing 184, 249 memory slots (calculator)
  • Page 284 changing fonts for creating chat sessions from creating multimedia messages with creating text messages with customizing deleting messages in opening overview sorting messages in status indicators for viewing multimedia messages in messaging applications Messaging Inbox messaging preferences messaging services messaging, troubleshooting 244–245 metric values microphone...
  • Page 285 dialing from displaying details of memory consumption and playing previewing retrieving 77, 105 selecting alert tones for selecting text in sending 101, 105 setting delivery confirmation for troubleshooting viewing multimedia messaging services 7, 101, 245 Multimedia Messaging System (MMS) multiple recipients 60, 102 music adjusting volume...
  • Page 286 Owner Preferences screen 219, 220 page icon 37, 102 Page View 118, 121, 122 paging paired relationship. See partnerships Palm Desktop software defined device names in entering information with forgetting passwords and installing 22, 183, 227 Microsoft Exchange ActiveSync and...
  • Page 287 138, 140 video recording voice memos 174, 175 PCs. See personal computers PDB (Palm OS) databases PDF files 94, 171 pending alerts pending messages 108, 112 personal computers BroadbandAccess Connect and connecting smartphone to...
  • Page 288 changing frequency bands conference calls and dialing 45–48, 53, 121 dialing preferences for getting started with hands-free devices and 61, 64, 65 hanging up 49, 52, 55, 56 locking 215–216 maximizing battery life and privacy settings for selecting alert tones for 68, 69 selecting ringtones for service carrier for...
  • Page 289 dialing extra digits with entering 45–48, 66, 215 getting device highlighting importing pasting into Dial Pad redialing most recent saving selecting phone off icon Phone Off message 19, 44, phone on icon Phone Preferences command Phone Preferences screen 72, 73, 74 phone-off icon photo albums 135, 139, 142,...
  • Page 290 POP protocols POP servers ports Power Preferences screen 19, 221 Power/End button I N D E X PowerPoint files 94, 171 PPT files PRC (Palm OS) applications precautions predefined passkeys 129, 131 preferences alarm tones alert tones applications 211, 213 buttons...
  • Page 291 (websites) reducing storage space Refresh command Refresh icon (web pages) refreshing web pages 116, Regulatory Information reinstalling Palm Desktop software reinstalling third-party applications 225, 226, 229 Reminder Sound pick list reminders 158, 165 Remove from album...
  • Page 292 events expansion cards files memos messages 107, 109 music from playlists passwords photos 136, 143, 144 playlists tasks video clips 138, 143, 144 Rename Card command Rename Memo command renaming expansion cards repeat intervals (events) Repeat pick list 159, 163, repeating alarms repeating event icon repeating events...
  • Page 293 video clips voice memos web pages schedules scheduling events 157, 158, Sci(x) display format scientific calculator scientific notation screen accessing command buttons on activating items on adjusting brightness 208, aligning automatically turning off 43, 221 battery life and disabling 53, 214, 215 locking moving around on 29, 31...
  • Page 294 email 92, 106, 115 information over Bluetooth messages 49, 101, 112 photos 93, 135, 136, 141 to chat rooms video clips 135, 138, 141 voice memos Sent folder servers 27, 83, 84, 222 service contracts service providers 75, 81, 89 See also Verizon Wireless setting alarm clocks...
  • Page 295 Sort command sorting 244, 256 sorting messages See also text messages sorting tasks 190, 228 Sound & Alerts Preferences See also Palm Desktop sound clips software Sound icon accessing from web Sound Off browser Sound Off position (ringer) included with smartphone...
  • Page 296 37, 38, 133, 137 streaming files style sheets 116, 123 stylus 14, 31, 32, 35 submitting web forms support (Palm) support (Verizon) symbols 37, 38, 102 Sync automatically check box sync button 26, 28, 147 sync cable 17, 21, 26 74–77...
  • Page 297 Tasks application changing fonts for opening synchronizing information Tasks button Tasks list 33, 156, 166, 167, Tasks Preferences screen TDD devices technical support (Palm) technical support (Verizon) telecommunications devices telephone calls. See phone; phone calls temperature conversions temporary passwords text copying...
  • Page 298 Keyguard 43, 214 microphone phone 43, 44 screen 43, 221, 242 smartphone speakerphone Typing starts contacts search option unauthorized users Unfiled category uninstalling applications Palm desktop software 128, 130, third-party applications Unknown Caller pick list 127, 188, 190...
  • Page 299 unlocking the keyboard the phone 215, 216 Treo smartphone unread messages 77, 111, 156, 161 untimed events 158, 159, Untimed Events check box updating application software information 21, 27, 177 system date and time upgrades 22–25, 59, 235 troubleshooting 225–226 uploading images music files...
  • Page 300 downloading grouping jumping to specific sections of pausing 138, 140 playing 120, 138, 140 recording 104, 136 removing from albums 143, 144 saving sending 135, 138, 141 setting default size of setting preferences for storing uploading viewing 138, 140, 144 View By pick list viewing alerts...
  • Page 301 245–248 web browsing service web forms Web icon web links assigning to favorite buttons creating email from highlighting Palm online support selecting web pages accessing 115, 117, 246 bookmarking 117–119 caching 123, 250 changing fonts for 116,...
  • Page 302 See also web browsing accessing 115, 117, 123, displaying addresses for displaying recently visited downloading files from I N D E X entering addresses for opening Palm online support redirectors and transactions and Week View weekly events weight conversions Wide Page Mode...
  • Page 303 World Clock 163–164 World Clock icon world map Wrap Search check box XLS files Year View ZIP files 182, 183 zoom settings (camera) I N D E X...
  • Page 304 I N D E X...

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