Siemens Gigaset S675IP User Manual page 121

Appendix
The phone does not dial an entered number.
The display shows Not
The number may be blocked (dial rule).
¥
Open the Dialling Plans
Web configurator and delete or deactivate
the block if necessary.
You cannot establish a connection to the
phone with your PC's Web browser.
¥
When establishing a connection, check the
phone's local IP address that has been
entered. You can check the IP address on
your handset.
¥
Check the LAN connections for the PC and
phone.
¥
Check that your phone can be reached.
Send a ping command, e.g. from your PC,
to the phone (ping s <local IP address of
the phone>).
¥
You have tried to reach the phone via a
secure http (https://...). Try again with
http://....
You cannot be reached for calls from the
Internet.
¥
There is no entry for your phone in your
router's routing table. Check the settings
for the NAT refresh time
¥
Your phone is not registered with the VoIP
provider.
¥
You have entered the wrong user ID or an
incorrect domain (page 98).
No firmware update or VoIP profile down-
load is carried out.
1. If Currently not possible!
connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later time.
2. If is displayed, the firmware or
File corrupted!
profile file may be invalid.
¥
Please only use firmware and down-
loads that are made available on the pre-
configured Siemens server (page 114)
or at www.siemens.com/gigasetcus-
tomercare.
3. If
Server not accessible!
download server may not be accessible.
¥
The server is currently not accessible.
Repeat the process at a later time.
¥
You have changed the preconfigured
server address (page 114). Correct the
address. If necessary, reset the base sta-
tion.
120
possible!.
Web page of the
(page 100).
is displayed, the VoIP
is displayed, the
4. If
Transmission Error XXX
error has occurred in the transmission of
the file. An HTTP error code is displayed for
XXX.
¥
Repeat the process. If the error occurs
again, consult the Service department.
5. If Check IP settings! is displayed, your phone
may not be connected to the Internet.
¥
Check the cable connections between
the phone and router and between the
router and the Internet.
¥
Check whether the phone is connected
to the LAN, i.e. it can be reached at its IP
address.
You cannot listen to or control the network
mailbox.
VoIP:
Your VoIP provider does not support the type of
DTMF signalling set up on your phone.
¥
Ask your VoIP provider which signalling it
supports and change the settings on your
phone (page 106) if necessary.
Operating the base station within a PABX:
Your PABX is set for dial pulsing.
¥
Set your PABX to touch tone dialling.
No time is specified for a message in the call
history.
Date/time is not set.
¥
Set date/time (page 12) or
¥
Activate base station synchronisation
with a time server on the Internet
(page 116).
The answer machine announces "PIN is
incorrect" during remote operation.
1. You have entered the wrong system PIN.
¥
Enter the system PIN again.
2. The system PIN is still set to 0000.
¥
Change the system PIN (page 84).
The answer machine is not recording any
messages/has switched over to announce-
ment.
Its memory is full.
¥
Delete old messages.
¥
Play back new messages and delete.
is displayed, an