Calls can be made directly from Outlook:
Call History
You can view your incoming and outgoing call history. Information such as the destination and duration of the
call, the time of the call, and whether the call was answered is displayed for each call. You can also save the
history list to a CSV file.
Absent Message/Forward/Do Not Disturb
You can change the absent message, forward, and do not disturb (DND) settings of your extension.
When you change your absent message, your forward/DND settings can be changed automatically, and a
feature number, such as "Extension dial lock" can be dialled automatically.
Call Control
When a conversation starts, operation buttons are automatically displayed on your PC for telephone functions
such as transferring a call, holding a call, and making a conference. If a called extension is busy, you can set
callback ringing, send a call waiting tone, start a text chat, or leave a voice message.
Quick Reference Guide
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