Panasonic KX-NCP Series Software Manual page 15

Communication assistant client
Hide thumbs Also See for KX-NCP Series:
Table of Contents

Advertisement

Function Key Bar
The function key bar can be accessed by choosing Function Key from the Go To menu. A bar appears with
common call control function keys that always stays in front of other windows. If you drag the function key bar
to the top, bottom, or sides of the screen it will 'dock' to the edge of the screen without overlapping with any
other program windows.
Note
The docking feature of the Function Key Bar is not available when using a thin client.
Operator Console Features
If you log in to CA Client in Operator Console mode, you can manage and redirect multiple calls simultaneously.
Call parking and extension management features are available for managing a large volume of call traffic.
Parked calls are put on hold and pooled into a common parking zone, and can be retrieved by any extension
user.
Using Operator Console, you can also:
Perform unscreened transfers
Change some settings of other extensions (e.g. FWD/DND, Absent Message, extension lock/unlock, etc.)
Listen in on conversations
Take over calls
Override busy extensions
Note
To enable extension control features, your extension must be assigned as a manager in its COS
settings on the PBX.
To use the listen-in function, your extension must have "Call Monitor" enabled in its COS settings on
the PBX.
Quick Reference Guide
15

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Kx-tde series

Table of Contents