Troubleshooting; Service Call Condition; Sc Code Descriptions - Ricoh A284 Service Manual

SERVICE CALL CONDITION

6. TROUBLESHOOTING

6.1 SERVICE CALL CONDITION
The scanner controller board automatically performs the self diagnostics whenever
the main power switch is turned on. If an error is detected, it displays an error
message on the LCD. Turn the main switch off and on to reset the SC condition.

6.1.1 SC CODE DESCRIPTIONS

SC code Error Items
DRAM Error
SC4001
Flash ROM
Error
SC4002
Battery Error
SC4003
NIC Error
SC4004
Application
Error
SC4005
B359
Conditions
• SIMM defective
• A SIMM type other than
16MB or 32MB SIMM is
installed
• Standard SRAM
defective
The machine cannot scan
• The battery has run out
• The jumper TB4 is at the
off position
NIC circuit defective
Logical error
8-16
Action
Replace or re-install the
SIMM
Replace the scanner
controller board
Defective firmware; try to
download the software. If
the download fails, replace
the scanner controller.
Replace the scanner
controller board
Change the jumper position
Replace the scanner
controller board
Turn the main switch off
and on, check the error log
data (SP005), then inform it
to the service center.
SM