Page 1 FACSIMILE EQUIPMENT SERVICE MANUAL MODEL: MFC9100C/MFC760...
Page 2 © Copyright Brother 1999 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice.
Page 3 PREFACE This publication is a Service Manual covering the specifications, construction, theory of operation, and maintenance of the Brother facsimile equipment. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to understand equipment function, to rapidly repair the equipment and order any necessary spare parts.
Page 4 CHAPTER I. GENERAL DESCRIPTION...
Page 5: General Description
CHAPTER I. GENERAL DESCRIPTION CONTENTS EQUIPMENT OUTLINE ..................I-1 1.1 External Appearance and Weight..............I-1 1.2 Components ....................I-1 SPECIFICATIONS ....................I-2...
Page 6: Equipment Outline
EQUIPMENT OUTLINE External Appearance and Weight The figure below shows the equipment appearance and approximate dimensions. Weight: Machine proper Approx. 16 kg (36 lb.) In package Approx. 20 kg (44 lb.) Components The equipment consists of the following major components: I - 1...
Page 7 SPECIFICATIONS (1/4) MODEL MFC9100C MFC760 GENERAL Print Engine Modem Speed (bps) 14.400 14.400 Transmission Speed (sec) ITU-T Group Coding Method MH/MR/MMR MH/MR/MMR Input/Output Width 8.5"/8.5" 8.5"/8.5" ADF (pages) LCD Size 16 x 2 16 x 2 On-Screen Programming Backup Clock...
Page 8 (2/4) MODEL MFC9100C MFC760 Gray Scale Contrast Text (Light/Normal/Dark), Photo Text (Light/Normal/Dark), Photo Smoothing Call Reservation Password Check Enhanced Remote Activation Multi-Resolution Transmission Multi Transmission Next-Fax Reservation Yes (= DUAL ACCESS) Yes (= DUAL ACCESS) Delayed Timer Yes (Up to 50 timers or 50 jobs)
Page 9 Output paper : 100 sheets Printer Driver Windows 3.1/3.11/95/98/NT4.0 Windows 3.1/3.11/95/98/NT4.0 with auto installer program Utility Software Brother Resource Manager Brother Resource Manager Photo Realistic Print Ink Cartridge Life (Black) 750 pages (5% duty) 750 pages (5% duty) Ink Cartridge Life (Color)
Page 10 (4/4) MODEL MFC9100C MFC760 MESSAGE CENTER (PC MC) Fax Forwarding Paging ICM Recording Time OGM MC/MC Pro/Paging Fax & Voice Mail Box Fax- & Voice-on-Demand VIDEO CAPTURE Video Capture Video Print Video Format NTSC BUNDLED SOFTWARE PC Fax SMSI WordCraft...
Page 11 CHAPTER II. INSTALLATION...
Page 12 CHAPTER II. INSTALLATION CONTENTS INSTALLING THE UPDATE DATA TO THE FACSIMILE EQUIPMENT....II-1...
Page 13 INSTALLING THE UPDATE DATA TO THE FACSIMILE EQUIPMENT If the program version is updated or the main PCB is replaced, install the update program onto the flash ROM of the main PCB. The program installation requires a PC/AT-compatible computer (which is capable of running MS- DOS or its compatible OS).
Page 14 Installing the update data onto the flash ROM of the facsimile equipment Copy the update data and transfer utility onto the desired directory of the hard disk. e.g., C:\UPDATE Click the Start button, point to Programs, and then click MS-DOS Prompt to open an MS- DOS window.
Page 15 CHAPTER III. THEORY OF OPERATION...
Page 16: Theory Of Operation
CHAPTER III. THEORY OF OPERATION CONTENTS OVERVIEW......................III-1 MECHANISMS...................... III-2 2.1 Scanner Mechanism ..................III-3 2.2 Ink Jet Printing Mechanism................III-5 2.2.1 Paper pick-up, registration, feeding, and ejecting mechanisms....III-5 2.2.2 Ink jet printing and capping mechanisms ..........III-6 2.2.3 Purging mechanism ................III-9 2.2.4 Carriage drive mechanism ..............
Page 17 1. OVERVIEW III - 1...
Page 18 2. MECHANISMS The equipment is classified into the following mechanisms: n SCANNER MECHANISM – ADF mechanism – Document scanning mechanism n INK JET PRINTING MECHANISM – Paper pick-up, registration, feeding, and ejecting mechanisms – Ink jet printing and head capping mechanisms –...
Page 19 Scanner Mechanism This mechanism consists of the following: - document tray ASSY which consists of a document chute and document tray, - automatic document feeder (ADF) unit which consists of a document feed roller ASSY, document ejection roller ASSY, ADF motor, and document front and rear sensors, and - scanner unit which consists of a scanner top cover, CCD unit, CCD drive mechanism, CCD HP sensor, and scanner base.
Page 20 This scanner mechanism supports a dual scanning system. (1) If you set documents with their faces up on the document chute and start the scanning operation, the ADF motor rotates so that the document feed roller ASSY feeds those documents into the ADF unit, starting from the bottom sheet to the top, page by page. Each document curves downwards and turns to the right so as to advance above the CCD unit, and then it is fed out to the document tray with the document ejection roller ASSY.
Page 21 Ink Jet Printing Mechanism 2.2.1 Paper pick-up, registration, feeding, and ejecting mechanisms The paper pick-up, registration, feeding, and ejecting mechanisms are driven by a single paper feed motor. III - 5...
Page 22 2.2.2 Ink jet printing and capping mechanisms (1) Print head This equipment uses drop-on-demand ink jet printing. The print head has four ink-jet units for four color inks, each of which consists of 64 nozzles, 64 channels sandwiched by a pair of piezoelectric ceramic actuators (PZT), manifold, and filter.
Page 23 (2) Ink cartridge The equipment uses four ink cartridges (black, yellow, cyan, and magenta) of disposable type to supply ink to the print head. As shown below, an ink cartridge contains an ink-impregnated urethane foam. If ink-jet print operation or purging operation takes place, ink comes out of the urethane foam and is supplied to the print head through the ink room, filters, and manifold.
Page 24 (3) Head cap Shown below is a head cap which prevents the nozzles of the print head from drying up when they are not in use. Upon completion of printing, the carriage travels to the right and moves the head cap provided on the purge unit together.
Page 25 2.2.3 Purging mechanism The purging mechanism is driven by the paper feed motor located at the left side of the main chassis. The rotation of the paper feed motor is transmitted to the paper feed roller. At the right end of the paper feed roller, the rotational torque is further transmitted via the arm 12.3 ASSY located on the main chassis to the gear train (including the sun gear 16/32 and planet gear 20) on the PF side frame R.
Page 26 The purge cam is so designed that: the carriage lock pops out to lock the carriage before purging and pops in before cleaning with the wiper, the purge cap comes out and becomes pressed against the nozzle ends of an ink-jet unit, the pump works to draw out ink from the head nozzles and drains it into the ink absorbers, the head wiper comes out to clean the nozzle surface.
Page 27 2.2.4 Carriage drive mechanism The carriage motor controls horizontal motion. The motor rotation is transmitted via the motor pulley to the CR drive belt. The carriage, which is supported and guided by the carriage rail, is secured to the CR drive belt. Clockwise and counterclockwise rotations of the carriage motor move the carriage to the right and left, respectively.
Page 28 Sensors and Actuators This equipment has the following sensors and thermistor. Sensor name Type Located on Document front sensor Photosensor Document sensor PCB Document rear sensor Cover sensor Photosensor Cover sensor PCB on the scanner base CCD HP sensor Photosensor Scanner base Registration sensor Photosensor...
Page 29 • Head thermistor which allows the controller to control the temperature of the print head. According to the change of the thermistor's internal resistance monitored, the control circuitry regulates the drive voltage applied to the head’s piezoelectric ceramic actuators since the viscosity of the ink varies depending upon the temperature.
Page 30 Location of Sensors and Actuators III - 14...
Page 31: Control Electronics
3. CONTROL ELECTRONICS Configuration The hardware configuration of the facsimile equipment is shown below. *1 On the document sensor PCB are these sensors: Ÿ Document front sensor Ÿ Document rear sensor *2 On the cover sensor PCB is a cover sensor. *3 The CCD HP sensor is located on the scanner base.
Page 32 Main PCB The main PCB, which is the nucleus controlling the entire operation of the equipment, consists of a CPU, gate array, memories, MODEM, motor drive circuitry, sensor detection circuitry, and analog circuits for scanning and printing. Block Diagram of Main PCB III - 16...
Page 33 III - 17...
Page 34 NCU PCB The NCU PCB switches the communications line to telephone or built-in MODEM, under the control of the main PCB. MFC9100C American version III - 18...
Page 35 MFC9100C Asian/Oceanian versions III - 19...
Page 36 MFC760 III - 20...
Page 37 Control Panel PCB The control panel PCB and the main PCB communicate with each other by serially transmitting commands and data. The control panel unit consists of a gate array, an LCD and LEDs, which are controlled by the gate array according to commands issued from the control CPU on the main PCB.
Page 38 Power Supply PCB The power supply uses the switching regulator to generate DC power (+24V, +5V, and HVDD) from a commercial AC power line. The +24V source is stabilized and fed to the motors and solenoid for feeding documents and recording paper, as well as to the LED array of the CIS unit.
Page 39 CHAPTER IV. DISASSEMBLY/REASSEMBLY, LUBRICATION AND ADJUSTMENT...
Page 40 CHAPTER IV. DISASSEMBLY/REASSEMBLY, LUBRICATION AND ADJUSTMENT CONTENTS DISASSEMBLY/REASSEMBLY ................IV-1 Safety Precautions....................IV-1 Tightening Torque List ..................IV-2 Preparation ......................IV-4 How to Access the Object Component ............... IV-4 Disassembly Order Flow ..................IV-5 Ink Cartridges ....................IV-6 Print Head Unit ....................IV-8 Paper Cassette ....................
Page 41 1.26 Paper Ejection Roller ..................IV-59 1.27 Encoder Strip ....................IV-60 1.28 Carriage Rail, Carriage ASSY, and Carriage Motor ........IV-61 1.29 Ink Absorbers ....................IV-65 1.30 Drain Tank ..................... IV-65 1.31 Bottom Plate ....................IV-66 1.32 Paper Pick-up Roller ASSY, Separation Pad, and Solenoid ......IV-66 1.33 Disassembly of Paper Feed Frame ASSY .............
Page 42 DISASSEMBLY/REASSEMBLY n n Safety Precautions To prevent the creation of secondary problems by mishandling, observe the following precautions during maintenance work. (1) Unplug the power cord from the power outlet before replacing parts or units. When having access to the power supply, be sure to unplug the power cord from the power outlet. (2) Be careful not to lose screws, washers, or other parts removed for parts replacement.
Page 43 Tightening Torque List Location Screw type Q'ty Tightening torque N•m (kgf•cm) Hinges on the document tray ASSY Taptite, cup B M3x10 0.59 ±0.10 (6 ±1) Document tray ASSY Taptite, cup S M3x8 0.69 ±0.10 (7 ±1) Rear cover Taptite, cup S M3x10 0.69 ±0.10 (7 ±1) Harness support...
Page 44 Location Screw type Q'ty Tightening torque N•m (kgf•cm) Main PCB Taptite, cup S M3x6 0.59 ±0.10 (6 ±1) PCB support plate Taptite, cup S M3x6 0.69 ±0.10 (7 ±1) Purge unit Screw, pan (washer) M3x6DB 0.69 ±0.10 (7 ±1) Platen frame Taptite, cup S M3x6 0.69 ±0.10 (7 ±1)
Page 45 Preparation Prior to proceeding to the disassembly procedure, (1) Unplug - the modular jack of the telephone line, - the PC interface cable, and - the modular jack of an external telephone set if connected. (Not shown below.) (2) Remove - the paper cassette (by lifting up its front end slightly and pulling it out).
Page 46 Disassembly Order Flow IV - 5...
Page 47 Ink Cartridges During disassembly jobs (except when removing the print head), all of the four ink cartridges should be kept in place. The following ink cartridge replacement procedure should apply only when you replace ink cartridges. When replacing the print head, do not apply this procedure but the procedure given in Section 1.2.
Page 48 (4) Take out the ink cartridge from the print head. NOTE: When handling ink cartridges, do not touch their orifices which may stain your hands or clothing with ink. (5) Load a new or removed ink cartridge. Be sure to snap it into place. NOTE: When using a new cartridge, first open the cartridge bag, take out the cartridge, and remove the sealing tape gently.
Page 49 Print Head Unit During disassembly jobs (except when removing the purge unit, carriage rail or carriage ASSY), the print head and all the four ink cartridges should be kept in place. (1) Plug the power cord into a wall socket. (2) Open the scanner unit and then press the Ink Management key.
Page 50 (5) Remove all ink cartridges, one at a time. NOTE: When handling ink cartridges, do not touch their nozzles which may stain your hands or clothing with ink. (6) Pull the tabs of the print head unit to the front in order to release the rear edge of the print head unit from the lock provided on the carriage.
Page 51 (7) If the head cap has collected ink, clean it with a head cleaner. If the surrounding parts are stained with ink, wipe them off with a clean cloth. (8) To install a new (or removed) print head unit, take off the yellow head nozzle seal and then put the print head unit onto the carriage, taking care not to touch the control board provided on the rear side of the print head.
Page 52 (14) The equipment automatically carries out purging operation for each ink-jet unit of the print head. PLEASE WAIT CLEANING CYAN CLEANING CYAN (Steps (15) through (18) given below will be skipped if you have reinstalled the removed print head unit.) (15) Upon completion of purging operation, the following messages appear alternately: TEST PRINT TEST PRINT...
Page 53 Paper Cassette You may remove the parts from the paper cassette as follows: (1) Remove the cassette cover. • (2) To remove the front paper guide, lightly press the lock in the direction of arrow and pull out ‚ the cassette end in the direction of arrow until it stops.
Page 54 Document Tray ASSY (1) Fully open the document tray ASSY. (2) Lift up the document tray ASSY straight and take the hinges out of the scanner unit. (3) Remove the three screws from each of the hinges. IV - 13...
Page 55 (4) Remove the screw, then lightly tap the left end of the document chute to release the three hooks from the document tray. (5) Remove the sponge. IV - 14...
Page 56 Rear Cover (1) Remove the three screws and unhook the five pawls from the bottom plate. (2) Remove the AC cord bushing from the rear cover. IV - 15...
Page 57 ADF Unit (1) Remove screw "a" from the harness support. (2) Remove screw "b" to release the grounding wire. (3) Disconnect the ADF motor harness and document sensor harness from the main PCB. "a": Taptite, cup B M3x8 "b": Taptite, cup S M3x6 IV - 16...
Page 58 •) (4) Open the ADF unit (in the direction of arrow , remove the plastic retaining ring, and release ‚ the arm (arrow ) from the boss provided on the scanner top cover. ƒ (5) Open the ADF cover (arrow ) and remove two screws "c."...
Page 59 Disassembling the ADF unit Open the ADF cover. Pull the ADF side cover outwards and release the ADF cover from the bosses provided on the ADF side covers. At each of the ADF side covers F and R, remove the screw, pull the unscrewed corner outwards to release it from the document ejection chute, and unhook the latch.
Page 60 At the front end of the document feed roller shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and lift up the document feed roller ASSY. At the front end of the upper LF roller (gray) shaft, remove the pawled bushing by pulling its pawls outwards.
Page 61 10) Remove the two screws and lift up the upper ADF chute. 11) Turn the document front sensor actuator as shown below and lift it up. 12) Turn the document rear sensor actuator as shown below and lift it up. 13) Disconnect the document sensor harness from the document sensor PCB and take out its harness from the harness guides.
Page 62 15) At the front end of the document ejection roller shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and lift up the document ejection roller ASSY. 16) Remove the three screws and take off the motor bracket. 17) At the front end of the lower LF roller (black) shaft, remove the pawled bushing by pulling its pawls outwards.
Page 63 Reassembling Notes • Take care not to mistake the upper LF roller ASSY (gray) for the lower LF roller ASSY (black). • When setting the document sensor PCB back into place, do not push it down straight, but first fit the PCB in the large latch and then fit it in the small latch (see the illustration given on page IV-20).
Page 64 Control Panel ASSY, Cover Sensor PCB, and Cover Sensor Actuator (1) Push the open button to open the scanner unit. (2) Insert the tip of a flat screwdriver into each of the four holes provided in the bottom of the scanner unit and unhook the four latches while lifting up the control panel ASSY.
Page 65 Disassembling the Control Panel ASSY Turn the control panel ASSY upside down. Remove two screws "a." Slightly lift up the control panel PCB, then unlock the FPC key connector and disconnect the FPC key. Next, unlock the LCD cable connector and disconnect the LCD flat cable. Remove six screws "b."...
Page 66 Scanner Unit (1) Disconnect the following flat cable and harnesses from the main PCB: - CCD flat cable - Panel-main harness - CCD motor harness - Scanner HP sensor harness (2) Press the pawl of the link, move the link to the right, and release it from the shaft of the link support secured to the bottom of the scanner unit.
Page 67 Disassembling the Scanner Unit The disassembling job of the scanner unit should be done in a clean room to prevent dust or dirt from getting into the scanner unit. Remove the four screws from the scanner top cover. Separate the scanner top cover from the scanner base. Turn the gear 17/97 to move the CCD unit to the right to make the following job easier.
Page 68 Pull out the CCD rail from the CCD unit. Remove the CCD lock. "a": Taptite, cup B M3x8 "b": Taptite, pan B M3x10 IV - 27...
Page 69 Pull up the CCD motor harness and disconnect it from the CCD motor. 10) Remove three screws "c" from the motor bracket. 11) Lift up the motor bracket. 12) Remove two screws "d" from the CCD motor. "c": Taptite, cup B M3x8 "d": Screw, pan (washer) M3x6DA 13) Disconnect the CCD HP sensor harness from the sensor.
Page 70 15) Remove the four screws and take off the flat cable clamp. Remove sponge 3 attached with adhesive tape. 16) Remove the CCD flat cable (which is attached with adhesive tape). 17) Remove the four screws and take off the guide plate. 18) Remove tape and sponges 1, then take out the panel-main harness and CCD HP sensor harness.
Page 71 Reassembling Notes • Route the panel-main harness and CCD HP sensor harness through the three notches, then tape them as illustrated on the previous page. • When replacing the CCD flat cable with a new one, be sure to arrange the new cable as illustrated below, then route it along the positioning rib as shown on the previous page.
Page 72 Cover Sheet and Rear Frame (1) Remove screw "a" and take off the cover sheet. (2) Remove four screws "b" and take off the rear frame. "a" and "b": Taptite, cup S M3x6 Reassembling Notes • When setting the rear frame back into place, fit its pawls over the top edge of the PCB support plate as shown above.
Page 73 1.10 Inner Cover and Front Cover (1) If the scanner unit has not been removed, push the open button to open the scanner unit. (2) Remove screw "a" from the inner cover. (3) Unhook latch "x" and shift the inner cover to the left and up. (4) Remove two screws "b."...
Page 74 1.11 Side Cover L and VC Connector PCB (1) Remove three screws. (2) Disconnect the VC harness from the VC connector PCB. (3) Unhook the two latches from the main chassis and remove the side cover L together with the VC connector PCB.
Page 75 1.12 Side Cover R and Speaker (1) Open the cable clamp (see the illustration given on page IV-36) and release the harnesses. (2) Disconnect the speaker harness from the main PCB. (See the illustration given on the next page.) (3) Remove the screw from the top of the side cover R. (4) Unhook the two latches from the main chassis and remove the side cover R together with the speaker.
Page 76 (5) Remove the two screws and take out the speaker. IV - 35...
Page 77 1.13 NCU PCB (1) Disconnect the head flat cables from the main PCB. (2) Pull the flat core of the head flat cables up and off the core support. (3) Disconnect the NCU harness from the main PCB. (4) Open the cable clamp and release the harnesses. (5) Remove the two screws (three screws if the side cover L has not been removed).
Page 78 (7) Remove the screw. • ‚ (8) Take out the NCU PCB in the direction of arrows Reassembling Notes • When setting the NCU PCB back into its bracket, fit its edges onto "a" and into "b" as shown above. IV - 37...
Page 79 1.14 Power Supply PCB (1) Remove the four screws from the power supply PCB. (2) Remove the screw from the grounding wire. (3) Slide the power supply PCB to the left (when viewed from the rear) to disconnect it from the main PCB, then take it out together with the PS insulator film.
Page 80 1.15 Main PCB (1) Disconnect the following harnesses and flat cables from the main PCB: - Carriage motor harness - Speaker harness (if the speaker has not been removed) - Purge cam HP switch harness - Paper feed motor harness - Solenoid harness - Paper ejection/cassette sensor harness - Paper width/registration sensor harness...
Page 81 (5) Remove the main insulator film. Reassembling Notes • After you replace the main PCB, be sure to follow the flowchart given on the next page. IV - 40...
Page 82 Setting up the main PCB after replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Important - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - NOTE: Before starting the following procedure, make sure that the print head unit is installed.
Page 83 1.16 PCB Support Plate (1) Remove the two screws from the PCB support plate. (2) Slide the PCB support plate to the left (when viewed from the rear) and lift it up. IV - 42...
Page 84 1.17 Purge Unit Once removed, the components given in this subsection Caution require the purge unit adjuster for reassembly. Refer to Section 3, “ADJUSTMENT” in this chapter. (1) Attempt to move the carriage to the left. If the carriage is locked in the home position, turn the paper feed gear L clockwise (when viewed from the left) to retract the carriage lock (in the •...
Page 85 (2) Remove the two screws from the right side of the purge unit. (3) Pull out the purge cam HP switch harness. (4) Slightly lift up the front end of the purge unit and take it out of the PF side frame R and main chassis.
Page 86 1.18 Star Wheel Holder ASSY (1) Move the carriage to either end of its travel. (2) Insert the tip of a flat screwdriver between each latch of the star wheel holder ASSY and the main chassis from the front and lightly twist it to unhook the latch while pulling the star wheel holder ASSY to the rear.
Page 87 1.19 Platen and Its Frame (1) Make sure that the carriage is placed in the home position. (2) Remove the screw from the platen frame. (3) Slightly move the platen frame to the left and take it out. (4) Unhook the six latches of the platen from the platen frame. IV - 46...
Page 88 1.20 Flushing Foams After the main PCB is replaced with any other one, you need to replace the flushing foams with new ones. (1) Remove the flushing foam gutter. (2) Pull out the upper and lower flushing foams from the flushing foams pack. NOTE: Use vinyl gloves to prevent your hands from becoming dirty.
Page 89 1.21 Main Chassis Once removed, the components given in this subsection Caution require the purge unit adjuster for reassembly. Refer to Section 3, “ADJUSTMENT” in this chapter. (1) Take off the cable clip by removing the screw. (2) Pull up the three harnesses (paper ejection/cassette sensor harness, paper width/registration sensor harness, and carriage motor harness) released in step (1) through cutout "X"...
Page 90 (8) Remove eight screws. (9) Lift up the main chassis. IV - 49...
Page 91 Reassembling Notes • When reinstalling the main chassis onto the paper feed frame, be sure to: - route the carriage motor harness along the top of the main chassis and through cutout "X" provided in the main chassis, and then tape it near the carriage motor as shown on pages IV-49 and IV-64, - route the paper width/registration sensor harness and paper ejection/cassette sensor harness through cable guide "Y"...
Page 92 1.22 Lower Paper Chute, Flushing Foams Once removed, the components given Caution Pack, Paper Ejection/Cassette Sensor in this subsection require the purge unit adjuster for reassembly. Refer to PCB, and Sensor Actuators Section 3, “ADJUSTMENT” in this chapter. (1) Remove two screws. (2) Pull the release lever to the rear and take out the lower paper chute in the direction of arrows •...
Page 93 • ‚ (4) As shown with arrows , press the arm and take out the paper ejection sensor actuator. (5) Unhook the actuator spring and remove the cassette sensor actuator. (6) Pull the latch and take out the paper ejection/cassette sensor PCB. Reassembling Notes •...
Page 94 1.23 Paper Pressure Holders Once removed, the components given in this Caution subsection require the purge unit adjuster for reassembly. Refer to Section 3, “ADJUSTMENT” in this chapter. (1) Remove the release lever from the main chassis. IV - 53...
Page 95 (2) Remove the paper pressure holders and springs according to the instructions below. Ÿ Start the removal work from the right-hand side and work your way over to the left- holder hand side, when viewed from the rear. Ÿ Unhook the top end of the spring from the main frame (in the direction of arrow •), shift the paper pressure holder to the right and pull it out to the rear (arrow ‚).
Page 96 1.24 Paper Feed Motor, Paper Feed Gear L, PF Drive Belt, and Tension Plate ASSY (1) Loosen screw "a" on the tension plate ASSY. (2) Remove two screws "b" that secures the paper feed motor. (3) Turn the tension plate ASSY counterclockwise and pull the paper feed motor inwards. "a"...
Page 97 (4) Remove the retaining ring E8, paper feed gear L, and spacer from the left side of the main chassis. (5) Remove the tension spring. (6) Remove the PF drive belt from the idle gear 720. (7) Remove the retaining ring E4 and idle gear 720. (8) Remove screw "a,"...
Page 98 3) Secure the paper feed motor with two screws "b" (refer to the illustration given on page IV- 55). 4) Put the PF drive belt around the paper feed motor gear and the idle gear 720. 5) Turn the tension plate ASSY clockwise (in the direction of arrow •) to apply tension to the PF drive belt and set the tension spring onto the three hooks (arrow ‚).
Page 99 1.25 Arm 12.3 ASSY and Once removed, the components given in this Caution Paper Feed Roller subsection require the purge unit adjuster for reassembly. Refer to Section 3, “ADJUSTMENT” in this chapter. (1) Make sure that the carriage is placed in the home position. (2) Remove the retaining ring E4 from the arm 12.3 ASSY and take it off from the main chassis.
Page 100 1.26 Paper Ejection Roller (1) Make sure that the carriage is placed in the home position. (2) Remove the paper ejection idle gear by pulling its pawl outwards. (3) Remove the screw from the paper ejection roller gear. (4) Take out the paper ejection roller with the bushing in the direction of the arrow. (5) Push the pawl of the paper ejection roller gear and remove it to the left.
Page 101 1.27 Encoder Strip (1) Take off the encoder strip by removing its spring. NOTE: Take care not to scratch or damage the encoder strip. Reassembling Notes • Pass the encoder strip through the back of the carriage so that the strip will route as illustrated above and the -marked end comes to the right.
Page 102 1.28 Carriage Rail, Carriage ASSY, Once the components given in this Caution and Carriage Motor subsection are removed, it is recommended that the gap adjustment jig be used for accurate head-platen gap. Refer to Section 3, “ADJUSTMENT” in this chapter. (1) Take off the idle pulley stopper by removing the screw.
Page 103 (3) Unhook the lock of the FFC holder and remove the holder by pushing it from the rear. This releases the head flat cables. (4) Take off the upper flat core and the head flat cables from the core support. Then remove the core support.
Page 104 (5) Make sure that the ink cartridges and print head have been removed. (6) Remove the screw from the eccentric bushing L and take off the bushing lock. Then turn the bushing clockwise (when viewed from the left) until its pawl becomes aligned with the cutout provided in the main frame, and then pull out the bushing L and carriage rail.
Page 105 (9) Remove the two screws and tape, then take off the carriage motor. Reassembling Notes • When reinstalling the carriage rail, fit the eccentric bushings R and L onto the ends of the carriage rail, set the bushing locks, and temporarily secure them with screws. Then align those bushings with markings made on the main chassis and tighten those screws firmly.
Page 106 1.29 Ink Absorbers Once removed, the components given in this subsection Caution require the purge unit adjuster for reassembly. Refer to Section 3, "ADJUSTMENT" in this chapter. After the main PCB is replaced with any other one, you need to replace the ink absorbers with new ones.
Page 107 1.31 Bottom Plate Once removed, the components given in this subsection Caution Caution require the purge unit adjuster for reassembly. Refer to Section 3, "ADJUSTMENT" in this chapter. (1) Remove four screws and lift up the paper feed frame ASSY. 1.32 Paper Pick-up Roller ASSY, Once removed, the components given in Caution...
Page 108 (5) Push up the solenoid pin, and the separation pad comes off with its spring. (6) Unhook the spring. (7) Remove the paper pick-up sector gear by pulling its pawl outwards. IV - 67...
Page 109 (8) Pull the tab provided on the paper feed frame ASSY outwards and remove the solenoid. The solenoid actuator, spring, and pin also come off. Reassembling Notes • When setting the separation pad back into place, push up the solenoid pin (in the direction of •...
Page 110 1.33 Disassembly of Paper Once removed, the components given in this Caution Caution Feed Frame ASSY subsection require the purge unit adjuster for reassembly. Refer to Section 3, "ADJUSTMENT" in this chapter. (1) Remove two screws "a" and take off the PF side frame L. CAUTION: Do not place the paper feed frame ASSY with the PF side frame R facing down.
Page 111 1.34 Paper Width/Registration Once removed, the components given in this Caution Caution Sensor PCB subsection require the purge unit adjuster for reassembly. Refer to Section 3, "ADJUSTMENT" in this chapter. (1) Remove two push nuts and take off the PCB film (2) Remove the screw and take off the paper width/registration sensor PCB from the upper paper chute.
Page 112 Reassembling Notes • After putting the registration sensor actuator back into place, turn it so that the spring will be hooked on actuator's edge "Z" as shown below, and then set the paper width/registration sensor PCB. • When setting the paper width/registration sensor PCB, route the harness as shown on the previous page.
Page 113 LUBRICATION Apply the following lubricants to the lubrication points as illustrated below. Lubricant amount Lubricant type Half of a rice-sized (Manufacturer) Thin coat of grease Rice-sized pinch pinch of grease Approx. 20 mm with brush (1 mm of grease (6 mm (3 mm Molykote EM-30LG or -30L –––––––...
Page 114 [ 2 ] Shafts on the left side of the main chassis [ 3 ] Main chassis IV - 73...
Page 115 [ 4 ] Purge unit [ 5 ] Idle pulley holder IV - 74...
Page 116 [ 6 ] Paper feed frame ASSY IV - 75...
Page 117 ADJUSTMENT The adjustment jobs should be done on a flat, plain surface. Purge Unit Front-to-rear Adjustment If you have removed the purge unit, you need to adjust the position of the purge unit relative to the carriage rail by using the purge unit adjuster. If you have removed also the carriage rail or carriage ASSY, it is recommended that you first adjust the head-platen gap (see Section 3.2) for accurate gap and then proceed to this purge unit adjustment.
Page 118 Adjustment procedure (1) Move the carriage to the left end of the carriage rail. (2) Put the removed purge unit back into place, and then temporarily tighten the two screws at the right side. • (3) Slightly move the head cap to the right with a flat screwdriver (in the direction of arrow ) so that the head cap rail can be seen as illustrated below, pinch the upper end of the clip (arrow ‚...
Page 119 (4) Fit the purge unit adjuster over the carriage rail as shown below. NOTE: Take care not to scratch or damage the carriage rail. „ (5) While pressing the knob to the rear, turn it counterclockwise (in the direction of arrow ) in order to clamp the purge unit adjuster to the top of the main frame.
Page 120 Head-platen Gap Adjustment If you have removed the carriage rail or carriage ASSY, it is recommended that you adjust the gap between the print head and the platen by using the gap adjustment jig. Gap adjustment jig The gap adjustment jig consists of the reference jig, gap reference gauge and surface plate as illustrated below.
Page 121 Adjustment procedure (1) Place the facsimile equipment on a flat, firm surface. (2) Secure the carriage rail and carriage ASSY to the main frame. (3) Move the carriage to the left end of its travel. NOTE: If the carriage is locked in the home position, rotate the paper feed gear L at the left side of the main chassis to retract the carriage lock.
Page 122 IV - 81...
Page 123 (6) Put the gap reference gauge on the surface plate. Check the small dials to see that each needle points to the vicinity of 1. If either of the needles deviates significantly from 1, turn the corresponding vernier dial. One turn of the vernier dial rotates the needle of the small dial by one graduation.
Page 124 (7) Gently take off the gap reference gauge from the surface plate and hold the handle as shown below. • (8) While pulling up the knob (in the direction of arrow ) to prevent the probes from striking against facsimile components, first slightly tilt the gap reference gauge to the rear, hook its support in the cutout provided in the main frame, bring the probes into contact with the ‚...
Page 125 (9) Loosen the screws on the eccentric bushings R and L, and then turn those bushings so that the needles of the small dials point to the vicinity of 1 and those of the vernier dials point to zero. (10) Tighten the screws on the eccentric bushings. After tightening these screws, the needles of the vernier dials may be deflected from zero.
Page 126 CHAPTER V. MAINTENANCE MODE...
Page 127 CHAPTER V. MAINTENANCE MODE CONTENTS ENTRY INTO THE MAINTENANCE MODE............V-1 LIST OF MAINTENANCE-MODE FUNCTIONS ........... V-2 DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS ....V-4 EEPROM Parameter Initialization............... V-4 Printout of Scanning Compensation Data ........... V-5 ADF Performance Test................V-7 Test Pattern 1..................... V-8 Firmware Switch Setting and Printout ............
Page 128: Entry Into The Maintenance Mode
ENTRY INTO THE MAINTENANCE MODE MFC9100C: To make the facsimile equipment enter the maintenance mode, press the Function, *, 2, 8, 6, and 4 keys in this order. Within 2 seconds MFC760: To make the facsimile equipment enter the maintenance mode, press the Menu, *, 2, 8, 6, and 4 keys in this order.
Page 129 2. LIST OF MAINTENANCE-MODE FUNCTIONS Maintenance-mode Functions Function Reference Code Function Subsection (Page) EEPROM Parameter Initialization 3.1 (V-4) Printout of Scanning Compensation Data 3.2 (V-5) ADF* Performance Test 3.3 (V-7) Test Pattern 1 3.4 (V-8) Firmware Switch Setting 3.5 (V-9) Printout of Firmware Switch Data 3.5 (V-45) Operational Check of LCD...
Page 130 Subsection 3.5. The service personnel should instruct end users to follow the procedure given below. (1) MFC9100C: Press the Function and Resolution keys in this order. MFC760: Press the Menu and Resolution keys in this order. The LCD clears the current display.
Page 131 3. DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS EEPROM Parameter Initialization Function The equipment initializes the parameters, user switches, and firmware switches registered in the EEPROM, to the initial values. Entering the function code 01 initializes almost all of the EEPROM areas, but entering 91 does not initialize some areas, as listed below. Function code Data item Maintenance-mode functions...
Page 132 Printout of Scanning Compensation Data Function The equipment prints out the white and black level data for scanning compensation. Operating Procedure Do not start this function merely after powering on the equipment but start it after carrying out a sequence of scanning operation. Unless the equipment has carried out any scanning operation, this function cannot print out correct scanning compensation data.
Page 133 Scanning Compensation Data List V - 6...
Page 134 ADF Performance Test Function The equipment counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. Operating Procedure (1) Set documents on the document tray. (Allowable up to the capacity of the document tray.) The "DOC.
Page 135 Test Pattern 1 Function This function, much like the copying function, prints out test pattern 1 to allow the service personnel to check for record data missing or print quality. Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode. The figure below shows test pattern 1.
Page 136 Firmware Switch Setting and Printout [ A ] Firmware switch setting Function The facsimile equipment incorporates the following firmware switch functions (WSW01 through WSW36) which may be activated with the procedures using the control panel keys and buttons. The firmware switches have been set at the factory in conformity to the communications standards and codes of each country.
Page 137 Operating Procedure (1) Press the 1 and 0 keys in this order in the initial stage of the maintenance mode. The equipment displays the "WSW00" on the LCD and becomes ready to accept a firmware switch number. (2) Enter the desired number from the firmware switch numbers (01 through 36). The following appears on the LCD: WSWXX = 0 0 0 0 0 0 0 0 (3) Use the...
Page 138 Detailed Description for the Firmware Switches WSW01 (Dial pulse setting) Selector Function Setting and Specifications No. 1 2 Dial pulse generation mode 10-N No. 3 4 60 ms Break time length in pulse dialing 67 ms 40 ms (for 16 PPS) 64 ms (at 106-ms intervals) No.
Page 139 Selector 7: Switching between pulse (DP) and tone (PB) dialing, by the function switch This selector determines whether or not the dialing mode may be switched between the pulse (DP) and tone (PB) dialing by using the function switch. Selector 8: Default dialing mode, pulse (DP) or tone (PB) dialing This selector sets the default dialing mode (pulse dialing or tone dialing) which may be changed by the function switch.
Page 140 WSW03 (PABX* mode setting) Selector Function Setting and Specifications CNG detection when sharing a modular wall socket with a 0: A 1: B telephone No. 2 3 4 0 0 0 : 50 ms 0 0 1 : 210 ms Min.
Page 141 Selectors 6 and 7: Dial tone detection in PABX These selectors activate or deactivate the dial tone detection function which detects a dial tone when a line is connected to the PABX. Setting both of these selectors to "1" activates the dial tone detection function so that the equipment starts dialing upon detection of a dial tone when a line is connected.
Page 142 WSW04 (TRANSFER facility setting) Selector Function Setting and Specifications Earth function in transfer facility 0: Provided 1: Not provided Not used. No. 5 6 200 ms Earth time length for earth 300 ms function 500 ms 700 ms No. 7 8 80 ms Break time length for flash 110 ms...
Page 143 WSW05 (1st dial tone and busy tone detection Selector Function Setting and Specifications No. 1 2 3 0 0 0 3.5 sec. WAIT 0 0 1 7.0 sec. WAIT 0 1 0 10.5 sec. WAIT 1st dial tone detection 0 1 1 14.0 sec.
Page 144 Selectors 5 and 6: Busy tone detection in automatic sending mode These selectors determine whether or not the equipment automatically disconnects a line upon detection of a busy tone in automatic sending mode. Setting selector 6 to "0" ignores a busy tone so that the equipment does not disconnect the line. Setting selectors 5 and 6 to "0"...
Page 145 Selectors 1 through 3: Pause key setting and 2nd dial tone detection Selectors No WAIT is inserted even if the Pause key is pressed. If you press the Pause key during dialing, the facsimile equipment will insert WAIT as defined in the above table. If the Pause key is pressed repeatedly, the equipment inserts the specified WAIT multiplied by the number of depressions.
Page 146 WSW07 (Dial tone setting 1) Selector Function Setting and Specifications No. 1 2 Frequency band range Narrows by 10 Hz Initial value Widens by 10 Hz Line current detection 0: No 1: Yes No. 4 5 6 0 0 0 -21 dBm 0 0 1 -24 dBm...
Page 147 WSW08 (Dial tone setting 2) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 50 ms 0 0 1 : 210 ms 0 1 0 : 500 ms 1st dial tone detection time length 0 1 1 : 800 ms 1 0 0 : 900 ms...
Page 148 WSW09 (Protocol definition 1) Selector Function Setting and Specifications Frame length selection 256 octets 1: 64 octets Use of non-standard commands Allowed 1: Prohibited No. 3 4 times 3 times No. of retries 2 times 1 time T5 timer 0: 300 sec. 60 sec.
Page 149 WSW10 (Protocol definition 2) Selector Function Setting and Specifications Switching of DPS, following the 0: No 1: Yes CML ON/OFF Time length from transmission of 0: 100 ms 1: 50 ms the last dial digit to CML ON Time length from CML ON to CNG 0: 2 sec.
Page 150 WSW11 (Busy tone setting) Selector Function Setting and Specifications Narrows by 10 Hz Frequency band range Initial value Widens by 10 Hz Not used. 1: 400-600/400-600 ms 1: 175-440/175-440 ms ON/OFF time length ranges (More than one setting allowed) 1: 700-800/700-800 ms 1: 110-410/320-550 ms 1: 100-660/100-660 ms NOTE: WSW11 is not applicable in those countries where no busy tone detection is supported.
Page 151 WSW12 (Signal detection condition setting) Selector Function Setting and Specifications No. 1 300 ms (in the U.S.A. and Min. OFF time length of calling Canadian versions) signal (Ci) 1500 ms (in other versions) 500 ms 700 ms 900 ms No. 3 6 sec.
Page 152 WSW13 (Modem setting) Selector Function Setting and Specifications No. 1 0 km Cable equalizer 0 km 7.2 km 7.2 km No. 3 -43 dBm Reception level -47 dBm -49 dBm -51 dBm 0: 0 dB 1: 8 dB 0: 0 dB 1: 4 dB Modem attenuator 0: 0 dB...
Page 153 WSW14 (AUTO ANS facility setting) Selector Function Setting and Specifications 13 Hz Frequency band selection 15 Hz (Lower limit) 23 Hz 20 Hz Frequency band selection 30 Hz (Upper limit) 55 Hz 70 Hz Fixed to once Fixed to 2 times Fixed to 3 times Fixed to 4 times 1 to 2 times...
Page 154 WSW15 (REDIAL facility setting) Selector Function Setting and Specifications No. 1 5 minutes Selection of redial interval 1 minute 2 minutes 3 minutes No. 3 16 times 1 times No. of redialings 2 times 3 times 15 times Not used. Selectors 1 through 6: Selection of redial interval and No.
Page 155 WSW16 (Function setting 1) Selector Function Setting and Specifications Not used. CCITT superfine recommendation 0: OFF 1: ON Not used. Max. document length limitation 0: 400 cm 1: 90 cm Stop key pressed during reception 0: Not functional 1: Functional Selector 2: CCITT superfine recommendation If this selector is set to "1,"...
Page 156 WSW17 (Function setting 2) Selector Function Setting and Specifications No. 1 No alarm Off-hook alarm Always valid Valid except when 'call reservation' is selected. Power failure report output 1: OFF Calendar clock/prompt alternate 1: Yes display Calendar clock type U.S.A. type 1: European type Not used.
Page 157 WSW18 (Function setting 3) Selector Function Setting and Specifications Not used. No. 2 40 sec. Detection enabled time for CNG 0 sec. (No detection) and no tone 5 sec. 80 sec. Not used. Registration of station ID Permitted Prohibited No. 7 No monitoring Up to phase B at the calling station only...
Page 158 WSW19 (Transmission speed setting) Selector Function Setting and Specifications No. 1 No. 4 First transmission speed choice 2,400 bps for fallback 4,800 bps 7,200 bps 9,600 bps 12,000 bps Last transmission speed choice for fallback 14,400 bps Not used. V. 17 mode 0: Permitted 1: Prohibited Selectors 1 through 6: First and last choices of transmission speed for fallback...
Page 159 WSW20 (Overseas communications mode setting) Selector Function Setting and Specifications EP* tone prefix 0: OFF 1: ON Overseas communications mode 0: 2100 Hz 1: 1100 Hz (Reception) Overseas communications mode 0: OFF 1: Ignores DIS once. (Transmission) No. 4 Min. time length from reception of 100 ms CFR to start of transmission of 200 ms...
Page 160 WSW21 (TAD setting 1) Selector Function Setting and Specifications Not used. Erasure of message stored in the 0: Yes 1: No memory after the message transfer Selector 8: Erasure of message stored in the memory after the message transfer Setting this selector to "0" will erase the message recorded in the memory after the document retrieval feature transfers the message.
Page 161 WSW23 (Communications setting) Selector Function Setting and Specifications Starting point of training check 0: From the head of a series of zeros (TCF) 1: From any arbitrary point No. 2 Allowable training error rate 0.5% No. 4 Decoding error rate for transmission of RTN Issue of RTN at the occurrence of 0: Yes...
Page 162 WSW24 (TAD setting 2) Selector Function Setting and Specifications Not used. WSW25 (TAD setting 3) Selector Function Setting and Specifications Not used. No. 5 2 sec. 4 sec. 6 sec. Pause between paging number 8 sec. and PIN 10 sec. 12 sec.
Page 163 WSW26 (Function setting 4) Selector Function Setting and Specifications Not used. No. 4 No. of CNG cycles to be detected (when the line is connected via the external telephone except in the external TAD mode) Not used. Selectors 4 and 5: No. of CNG cycles to be detected The equipment interprets a CNG as an effective signal if it detects a CNG signal by the number of cycles specified by these selectors when the line is connected via the external telephone except in the external TAD mode.
Page 164 WSW27 (Function setting 5) Selector Function Setting and Specifications Not used. Ringer OFF setting Not used. Detection of distinctive ringing pattern Not used. NOTE: Selector 4 is applicable only to the U.S.A. versions Selector 2: Ringer OFF setting This selector determines whether or not the ringer can be set to OFF. Selector 4: Detection of distinctive ringing pattern If this selector is set to "1,"...
Page 165 WSW28 (Function setting 6) Selector Function Setting and Specifications No. 1 2 3 0 0 0 0 dB 0 0 1 +1 dB Transmission level of DTMF high- 0 1 0 +2 dB band frequency signal 0 1 1 +3 dB 1 0 0 0 dB 1 0 1...
Page 166 WSW29 (Function setting 7) Selector Function Setting and Specifications Not used. Impedance switching control in 0: OFF 1: ON pulse dialing Beep when the memory area for 0: No 1: Yes the activity report becomes full NOTE: Selector 8 is applicable to the European version only. Selector 8: Beep when the memory area for the activity report becomes full If this selector is set to "1,"...
Page 167 WSW31 (Function setting 9) Selector Function Setting and Specifications Not used. Default reduction rate for failure of 0: 100% 1: 70% automatic reduction during recording Backing up received data 0: Yes 1: No Black ink empty sensor 0: Yes 1: No Minimum short-OFF duration in 0: 130 ms 1: 90 ms...
Page 168 WSW32 (Function setting 10) Selector Function Setting and Specifications Not used. No. 5 Standard Default resolution Fine Super fine Photo No. 7 Automatic Default contrast Super light Super dark Selectors 5 and 6: Default resolution These selectors set the default resolution which applies when the equipment is powered up or completes a transaction.
Page 169 WSW33 (Function setting 11) Selector Function Setting and Specifications Not used. No. 4 14,400 bps FAX receiving speed to be kept 12,000 bps within the transmission speed limit 9,600 bps to the PC 7,200 bps Not used. Selectors 4 and 5: FAX receiving speed to be kept within the transmission speed limit to the PC To transmit FAX data being received from other facsimile equipment to the connected PC, you may need to keep the FAX receiving speed within the transmission speed limit to the PC.
Page 170 WSW34 (Function setting 12 Selector Function Setting and Specifications Not used. No. 4 No. of CNG cycles to be detected (when the line is connected via the external telephone in the external TAD mode) No. 6 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation Not used.
Page 171 WSW36 (Function setting 14) Selector Function Setting and Specifications ECP mode* 0: ON Recovery from Inactive PC 0: Disabled Enabled Interface PC Power-off Recognition Time 0: Normal Long Not used. No. 6 7 8 0 0 0 : 0 (Not ignored) 0 0 1 : 4 (448 Hz) 0 1 0 :...
Page 172 [ B ] Printout of firmware switch data Function The equipment prints out the setting items and contents specified by the firmware switches. Operating Procedure (1) Press the 1 key twice in the initial stage of the maintenance mode. The "PRINTING" will appear on the LCD. (2) The equipment prints out the configuration list as shown in the figure below.
Page 173 Operational Check of LCD Function This function allows you to check whether the LCD on the control panel works normally. Operating Procedure (1) Press the 1 and 2 keys in this order in the initial stage of the maintenance mode. The LCD shows (2) Press the Start key.
Page 174 MFC9100C/MFC760 Key & Button Entry Order V - 47...
Page 175 Sensor Operational Check Function This function allows you to check whether the following 14 sensors operate correctly. Document front sensor Purge cam HP switch Document rear sensor CCD HP sensor Cassette sensor Head property EEPROM Cover sensor Black ink cartridge sensor Registration sensor Yellow ink cartridge sensor Paper width sensor...
Page 176 CCD Scanner Area Setting Function The equipment sets the CCD scanner area and stores it into the EEPROM. Operating Procedure (1) Press the 5 key twice in the initial stage of the maintenance mode. The "SCANNER AREA SET," "BLACK LEVEL INIT," and "WHITE LEVEL INIT" will appear on the LCD in this order.
Page 177 3.10 Setting the Sensing Reference Levels of Black Ink Empty Sensor Function This function allows you to set the sensing reference levels of the black ink empty sensor which apply when the controller judges whether there is ink in the black ink cartridge. The setting procedure requires two types of reference cartridgesan empty cartridge and foam-empty cartridge.
Page 178 (9) Close the scanner unit. The equipment shows the "-BKEMP CHECK-" and starts setting the sensing level for the empty cartridge. If the equipment completes setting normally, the "SET F.EMP CART!!" appears. If it fails, the "BKEMP EMPTY:NG!" appears, so press the Stop key and go back to step (1). (10) Open the scanner unit.
Page 179 3.11 Alignment of Vertical Print Lines Function This function allows you to align vertical lines printed in the forward and backward direction of the carriage. Operating Procedure (1) Press the 6 and 5 keys in this order in the initial stage of the maintenance mode. The equipment prints out a set of vertical alignment check patterns which consist of No.
Page 180 Aligned Vertical Alignment Check Pattern—Alignment ON V - 53...
Page 181 (1) Press the 7 and 4 keys in this order in the initial stage of the maintenance mode. The current customizing code (e.g., 1001 in the case of MFC9100C U.S.A. version) appears. (2) Enter the desired customizing code (e.g., 0002 in the case of MFC9100C Canadian version). The newly entered code appears.
Page 182 (2) If the line is connected, have the user perform the following: 1) MFC9100C: Press the Function, Resolution, and 0 keys in this order. 2) MFC760: Press the Menu, Resolution, and 0 keys in this order.
Page 183 CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTING...
Page 184 CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTING CONTENTS ERROR INDICATION ................... VI-1 1.1 Equipment Errors................... VI-1 [ 1 ] Error messages on the LCD ............VI-1 [ 2 ] Error codes shown in the "MACHINE ERR X X" message ............. VI-4 1.2 Communications Errors..................
Page 185: Error Indication
1. ERROR INDICATION To help the user or the service personnel promptly locate the cause of a problem (if any), the facsimile equipment incorporates the self-diagnostic functions which display error messages for equipment errors and communications errors. For the communications errors, the equipment also prints out the transmission verification report and the communications list.
Page 186 Messages on the LCD Probable Cause Document loading error DOCUMENT JAM (1) The document rear sensor detects no leading edge of a document within 10 seconds from the start of document loading operation. (The document rear sensor stays OFF even after the document has been fed when the document front sensor was ON.) (2) The loaded document is too short.
Page 187 Messages on the LCD Probable Cause SET INK HEAD The CPU on the main PCB has detected no print head mounted when attempting to read the property information obtained by the head property detector and stored in the EEPROM on the head PCB.
Page 188 [ 2 ] Error codes shown in the "MACHINE ERR X X " message If the LCD shows the "PLS OPEN COVER" message, you can display the detailed error code following the MACHINE ERR, by using the maintenance-mode function code 82 described in Chapter V, Section 3.14.
Page 189 Error Code Error factor Check: (Hex) Head thermistor broken. • Print head unit • Carriage ASSY • Main PCB Head thermistor short-circuited. The number of performed purge sequences has reached • Ink absorbers the limit. • Main PCB Abnormal carriage travel speed detected when the power •...
Page 190 Error Code Error factor Check: (Hex) Recording paper feeding error. • Paper cassette • Registration sensor actuator • Paper width sensor actuator • Main PCB Recording paper jam. • Registration sensor actuator (The registration sensor sticks to OFF, indicating that •...
Page 191 Error Code Error factor Check: (Hex) A/D voltage regulation error. • Carriage ASSY • Main PCB • Power supply PCB Light emission intensity error of the cold-cathode • CCD unit fluorescent lamp. • Main PCB Scan area left edge detection error •...
Page 192 Communications Errors If a communications error occurs, the facsimile equipment emits an audible alarm (intermittent beeping) for approximately 4 seconds, displays the corresponding error message, and prints out the transmission verification report if the equipment is in sending operation. VI - 8...
Page 193 n n Definition of Error Codes on the Communications List Calling Code 1 Code 2 Causes Wrong number called. No dial tone detected before start of dialing. Busy tone detected before dialing. 2nd dial tone not detected. No loop current detected.* Busy tone detected after dialing or called.
Page 194 Compatibility [checking the NSF and DIS] Code 1 Code 2 Causes Remote terminal only with V.29 capability in 2400 or 4800 bps transmission. Remote terminal not ready for polling. Remote terminal not equipped with password function or its password switch OFF. Remote terminal not equipped with or not ready for confidential mail box function.
Page 195 Instructions received from the remote terminal [checking the NSC, DTC, NSS, and DCS] Code 1 Code 2 Causes Illegal coding system requested. Illegal recording width requested. ECM requested although not allowed. Polled while not ready. No document to send when polled. Nation code or manufacturer code not coincident.
Page 196 ID checking Code 1 Code 2 Causes Password plus "lower 4 digits of telephone number" not coincident. Password not coincident. Polling ID not coincident. Entered confidential mail box ID uncoincident with the mail box Relay broadcasting ID not coincident. Entered retrieval ID uncoincident with that of the mail box ID. DCN reception Code 1 Code 2...
Page 197 Signal isolation Code 1 Code 2 Causes Unable to detect video signals and commands within 6 seconds after CFR is transmitted. Received PPS containing invalid page count or block count. (10) Video signal reception Code 1 Code 2 Causes Error correction sequence not terminated even at the final transmission speed for fallback.
Page 198 (12) Maintenance mode Code 1 Code 2 Causes Failed to detect 1300 Hz signal in burn-in operation. Failed to detect PB signals in burn-in operation. (13) Equipment error Code 1 Code 2 Causes Equipment error (For X X, refer to Section 1.1 [ 2 ].) VI - 14...
Page 199 2. TROUBLESHOOTING Introduction This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with the facsimile equipment. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.
Page 200 Ink cartridges (1) Check that all of four ink cartridges are loaded. Print head (1) Check that the print head is installed on the carriage correctly. (Check the dimple contact between the print head PCB and the carriage PCB.) (2) Repeat the head purging operation several times. VI - 16...
Page 201 Troubleshooting Procedures [ 1 ] Control panel related Trouble Check: (1) LCD shows nothing. • Panel-main harness • Control panel PCB • Power supply PCB • Main PCB (2) Control panel inoperative. • Panel-main harness • Control panel PCB • FPC key •...
Page 202 Trouble Check: (5) Telephone does not ring. • Speaker • NCU PCB • Main PCB [ 3 ] Communications related Trouble Check: (1) No tone is transmitted. • Main PCB • NCU PCB [ 4 ] Paper/document feeding related Trouble Check: (1) Neither "COPY: PRESS •...
Page 203 [ 5 ] Print-image related If the received or sent image has any problem, first make a copy with the facsimile equipment. If the copied image is normal, the problem may be due to the remote terminal; if it is abnormal, proceed to the following checks: Jobs enclosed by parentheses (♦...
Page 204 Jobs enclosed by parentheses (♦ ) require the special adjustment jig. Trouble Action to be taken (4) Light At the scanner Check the following components: - CCD unit - Main PCB At the printer Check the following components: - Ink cartridges - Print head unit - Main PCB - Power supply PCB...
Page 205 Jobs enclosed by parentheses (♦ ) require the special adjustment jig. Trouble Action to be taken (7) Print edges not aligned At the printer • Check the alignment of vertical print lines by using the maintenance-mode function code 65. (Refer to Chapter V, Section 3.11).
Page 206 Jobs enclosed by parentheses (♦ ) require the special adjustment jig. Trouble Action to be taken (10) White horizontal streaks • For each of the four ink-jet units, perform the head purging operation several times to remove dust or air bubbles from its nozzles.
Page 207 July ’99 SM5CA203 Printed in Japan...
Page 208 MFC9100C/MFC760 Appendix 1. EEPROM Customizing Codes...
Page 209 This function allows you to customize the EEPROM according to language, function settings, and firmware switch settings. n Operating Procedure Within 2 seconds (1) MFC9100C: Press the Function, *, 2, 8, 6, and 4 keys in this order to make the facsimile equipment enter the maintenance mode. Within 2 seconds MFC760: Press the Menu, *, 2, 8, 6, and 4 keys in this order to make the facsimile equipment enter the maintenance mode.
Page 210 EEPROM Customizing Codes List MFC9100C Versions Model MFC9100C U.S.A. 1001 Canada 0002 Australia 0006 Asia Gulf Indonesia New Zealand 0027 Russia MFC760 Versions Model MFC760 Germany 0003 U.K. 0004 France 0005 Norway 0007 Belgium 0008 Netherlands 0009 Switzerland 0010...
Page 211 MFC9100C/MFC760 Appendix 2. Circuit Diagrams A. Main PCB B. Network Control Unit (NCU) PCB C. Control Panel PCB D. Power Supply PCB...
Page 212 Main PCB 1/8...
Page 213 Main PCB 2/8...
Page 214 Main PCB 3/8...
Page 215 Main PCB 4/8...
Page 216 Main PCB 5/8...
Page 217 Main PCB 6/8...
Page 218 Main PCB 7/8...
Page 219 Main PCB 8/8...
Page 220 NCU PCB (U.S.A.)
Page 221 NCU PCB (Germany/United Kingdom/France/Norway/Belgium/ Netherlands/Switzerland/Denmark/Spain/Italy/Sweden)
Page 222 R D P S J W 2 ( 5 ) J W 1 3 J W 1 0 ( P 1 ) ( 1 0 ) ( 1 0 ) S 0 V C M L ( P 1 ) C 3 1 J W 1 2 L I N E...
Page 223 Control Panel PCB...
Page 226 MFC9100C/MFC760 Appendix 1. EEPROM Customizing Codes...
Page 227 This function allows you to customize the EEPROM according to language, function settings, and firmware switch settings. n Operating Procedure Within 2 seconds (1) MFC9100C: Press the Function, *, 2, 8, 6, and 4 keys in this order to make the facsimile equipment enter the maintenance mode. Within 2 seconds MFC760: Press the Menu, *, 2, 8, 6, and 4 keys in this order to make the facsimile equipment enter the maintenance mode.
Page 228 EEPROM Customizing Codes List MFC9100C Versions Model MFC9100C U.S.A. 1001 Canada 0002 Australia 0006 Asia Gulf Indonesia New Zealand 0027 Russia MFC760 Versions Model MFC760 Germany 0003 U.K. 0004 France 0005 Norway 0007 Belgium 0008 Netherlands 0009 Switzerland 0010...
Page 229 MFC9100C/MFC760 Appendix 2. Circuit Diagrams A. Main PCB B. Network Control Unit (NCU) PCB C. Control Panel PCB D. Power Supply PCB...
Page 230 Main PCB 1/8...
Page 231 Main PCB 2/8...
Page 232 Main PCB 3/8...
Page 233 Main PCB 4/8...
Page 234 Main PCB 5/8...
Page 235 Main PCB 6/8...
Page 236 Main PCB 7/8...
Page 237 Main PCB 8/8...
Page 238 NCU PCB (U.S.A.)
Page 239 NCU PCB (Germany/United Kingdom/France/Norway/Belgium/ Netherlands/Switzerland/Denmark/Spain/Italy/Sweden)
Page 240 R D P S J W 2 ( 5 ) J W 1 3 J W 1 0 ( P 1 ) ( 1 0 ) ( 1 0 ) S 0 V C M L ( P 1 ) C 3 1 J W 1 2 L I N E...
Page 241 Control Panel PCB...
Page 244 FACSIMILE EQUIPMENT PARTS REFERENCE LIST MODEL: MFC9100C (For U.S.A / Canada / Australia / New Zealand )
Page 245 © Copyright Brother 1999 All rights reserved No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without prior notice.
Page 246 NOTES FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q' ty (3) Description Note: No orders without Parts Code or Tool No. can be accepted. [Example] REF.NO.
Page 248 ADF SUPPORT 087310815 TAPTITE, CUP B M3X8 LE2056001 DOCUMENT CHUTE, WHITE(1495) LE2487001 DOCUMENT SPONGE LE2059001 DOCUMENT TRAY, WHITE(1495) 087320815 TAPTITE, CUP S M3X8 LE2567001 HINGE A 087311015 TAPTITE, CUP B M3X10 LE2568001 HINGE HOLDER A LE2777001 DOCUMENT SUPPORT, WHITE(1495) MFC9100C...
Page 250 TAPTITE, PAN B M3X10 1-16 087411216 TAPTITE, CUP B M4X12 1-17 LG2018001 COVER SENSOR PCB 1-18 LG2137001 COVER SENSOR HARNESS 1-19 087310815 TAPTITE, CUP B M3X8 LE2095001 COVER SENSOR ACTUATOR LE2092001 HARNESS SUPPORT 087310815 TAPTITE, CUP B M3X8 LG2020001 FLAT CORE (CCD) MFC9100C...
Page 252 PAPER EJECTION/CASSETTE SENSOR PCB *46-2 LG2021001 PAPER EJECTION/CASSETTE SENSOR HARNESS *46-3 LE2119001 PAPER EJECTION SENSOR ACTUATOR *46-4 LE2120001 CASSETTE SENSOR ACTUATOR *46-5 UD4336001 ACTUATOR SPRING 087411015 TAPTITE, CUP B M4X10 UU1449001 FLUSHING FOAMS PACK UU1199001 LOWER FLUSHING FOAM UU1200001 UPPER FLUSHING FOAM MFC9100C...
Page 254 TAPTITE, CUP S M3X6 087311016 TAPTITE, CUP B M3X10 LE2208001 SEPARATION PAD HOLDER ASSY LE2211001 SEPARATION PAD SPRING LE2213001 PAPER PICK-UP ROLLER ASSY UU1290001 PAWLED BUSHING UF8105001 CONDUCTIVE BUSHING LE2220001 PAPER PICK-UP ROLLER GEAR ASSY LE2482001 COLLAR STOPPER 048050346 RETAINING RING, E5 MFC9100C...
Page 256 List5(PAPER CASSETTE) REF.NO. CODE Q'TY DESCRIPTION REMARKS LE2228001 PAPER CASSETTE ASSY LE2234001 SIDE PAPER GUIDE LE2235001 GUIDE STOPPER LE2236001 FRONT PAPER GUIDE LE2239001 CASSETTE COVER MFC9100C...
Page 258 To replace part marked with an asterisk(*), you need the special adjustment jig set. If your service center has no special adjustment jig set, you cannot handle those parts as spare parts. REF.NO. CODE Q'TY DESCRIPTION REMARKS LE2242001 PURGE UNIT ASSY 0A5300605 SCREW, PAN (S/P WASHER) M3X6 MFC9100C...
Page 260 TAPTITE, CUP B M4X10 LE2265001 INNER COVER, WHITE(1495) LE2266001 FRONT COVER, WHITE(1495) LE2267001 REAR COVER, WHITE(1495) FOR US/CAN LE2499001 REAR COVER, WHITE(1495) FOR ARL/NZ/ASA 087320616 TAPTITE, CUP S M3X6 087310815 TAPTITE, CUP B M3X8 087321016 TAPTITE, CUP S M3X10 MFC9100C...
Page 262 COLOR MARK FOR US/CAN LE2498001 COLOR MARK FOR ARL/NZ/ASA LE2269001 MYLAR LABEL 9100-1 FOR US/CAN LE2270001 MYLAR LABEL 9100-2 FOR US/CAN LE2270006 MYLAR LABEL 9100-2 FOR ARL/NZ/ASA LE2533001 MYLAR LABEL 9100-3 FOR US/CAN LE2533006 MYLAR LABEL 9100-3 FOR ARL/NZ/ASA MFC9100C...
Page 264 FPC KEY ASSY 1-15 087270815 TAPTITE, CUP B M2.6X8 1-16 087310615 TAPTITE, CUP B M3X6 LE2277001 PANEL SHEET-1 LE2278001 PANEL SHEET-2 FOR US/CAN LE2844001 PANEL SHEET-2 FOR ARL/NZ/ASA LE2279001 LCD SHEET FOR US/CAN LE2845001 LCD SHEET FOR ARL/NZ/ASA LE2280001 ADDRESS LABEL MFC9100C...
Page 266 POWER SUPPLY PCB, 115V SUPPLY ASSY FOR US/CAN (INCLUDING AC CABLE) UG5573001 POWER SUPPLY PCB, 230V FOR ARL/NZ (EXCLUDING AC CABLE) UG5570001 POWER SUPPLY PCB, 230V FOR ASA (EXCLUDING AC CABLE) LE2483001 INSULATION FILM (POWER SUPPLY) 087320616 TAPTITE, CUP S M3X6 UF6559001 SCREW, PAN (WASHER) M4X8DB MFC9100C...
Page 268 MAGENTA INK CARTRIDGES (INCLUDING 100PCS) ZA0501001 YELLOW INK CARTRIDGES (INCLUDING 100PCS) ZA0504001 PRINT HEADS HD002 (INCLUDING 10PCS) (14) ZA0304001 INITIAL LIQUID ASSY (15) LE0026001 FOAM EMPTY CARTRIDGE (16) LE0025001 EMPTY CARTRIDGE (17) UF9258001 COLOR TEST CHART CTC-001 (18) UF4600001 CONTRAST CHECK CHART TC-023 MFC9100C...
Page 269 AND LICENSE GUIDE) (1-1) LE2286001 OWNER'S MANUAL FOR US (1-1) LE2555001 OWNER'S MANUAL FOR CAN<ENGLISH> (1-1) LE2557001 OWNER'S MANUAL FOR CAN<FRENCH> (1-1) LE2286006 OPERATIONS MANUAL FOR ARL/ASA (1-1) LE2286027 OPERATIONS MANUAL FOR NZ (1-2) LE2849001 MFL MANUAL FOR ARL/NZ/ASA MFC9100C...
Page 270 List13(CARTON) REF.NO. CODE Q'TY DESCRIPTION REMARKS LE2287001 CARTON, BROTHER MFC9100C FOR US LE2559001 CARTON, BROTHER MFC9100C FOR CAN LE2850006 CARTON, BROTHER MFC9100C FOR ARL/NZ/ASA LE2288001 STYROFOAM ASSY LE2565001 POLY-ETHYLENE BAG FOR MACHINE, 900X1000 LE2291001 CARTON, FOR MANUAL LE2292001 PAD, 320X240...
Page 271 PL5CA203 Ver. B...
Page 272 MFC 9100C ® ®...
Page 273 Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third-party software will continue to properly process date/time data after January 1, 2000.
Page 274: Brother Numbers
Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Page 275: Ordering Accessories And Supplies
Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother.
Page 276 WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS...
Page 277 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For MFC 9100C Only) (For USA Only) For the name of your Brother Authorized This warranty gives you certain rights and Service Center, call 1-800-521-2846. After you may also have other rights that may contacting the Brother Authorized Service vary from state to state.
Page 278 Product if: (i) you do not return your This Limited Warranty is the only warranty original Product to Brother within five (5) that Brother is giving for this Product. It is business days; (ii) the malfunctions of the final expression and the exclusive and your original Product are not covered by only statement of Brother’s obligations to...
Page 279: Limited Warranty
Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/...
Page 280: Table Of Contents
Packing List ..................2-1 Make sure you have the following items: ......2-1 Choosing a Location ................2-2 Paper ....................2-3 About Brother Paper ..............2-3 Paper Specifications for Paper Cassette and Manual Feed Slot ............... 2-4 Print Area ................... 2-5 Loading Paper in the Multi-Purpose Paper Cassette .................
Page 281 Initial Setup ..................4-1 Getting Started ................... 4-1 Setting Dialing Mode (Tone/Pulse) ..........4-1 Setting Date and Time ..............4-1 Setting Station ID ................ 4-2 Entering Text ................ 4-2 Setting Beeper Volume ............... 4-3 Speaker Volume ................4-4 Ring Volume ................4-4 Memory Storage .................
Page 282 Dual Access ................. 6-5 Real Time Transmission .............. 6-6 Checking the Jobs Status ............6-6 Canceling Jobs in Memory ............6-7 Basic Sending Operations ..............6-7 Composing Electronic Cover Page ..........6-7 Composing Your Own Comments ........6-8 Cover Page for Next Fax Only ..........6-8 Always Send Cover Page .............
Page 283 Making Copies ................. 10-1 Color Copy Keys ................10-1 Basic Copy Operations ..............10-1 Copying One Page ..............10-1 Multiple Copies (Using the ADF) ..........10-2 Memory Full Message .............. 10-2 Multiple Copies (Using the Scanner Glass) ......10-3 Enlarged or Reduced Copies (Temporary Setting) ....10-4 Copy Quality –...
Page 284 Printing ................14-1 Printer Emulation ................14-1 Using the Maintenance Utility Program for Printing from DOS .. 14-1 Installing the Brother MFC 9100 Series DOS Tools ....14-1 Using the Brother MFC 9100 Series Printer Driver ................14-2 Paper Tab ..................14-2 Paper Size .................
Page 285 Vertical Alignment ............14-12 ® Using Multi-Function Link Pro Software ........15-1 Introduction ..................15-1 Brother Resource Manager ............15-1 MFC Remote Setup ................. 15-2 ® Multi-Function Link Pro Main Menu .......... 15-3 Sending a Fax from Your PC ............15-3 Sending a Quick Fax ..............
Page 286 Scanning a Document ..............16-4 TWAIN COMPLIANT ............16-4 Accessing the Scanner .............. 16-5 Scanning a Document into the PC ..........16-5 Settings in the Scanner Window ..........16-6 Resolution: ................16-6 Color Type: ................. 16-6 Size: ..................16-7 Custom: ................16-7 Adjust: ................
Page 287 ® If You Are Using Windows NT Workstation Version 4.0 ..............17-10 Setting Up Contacts in the Contact Manager ......17-10 To Add a New Contact to the All Group: ......17-11 To Add a New Contact to Another Group: ....... 17-12 Changing Contact Detail ..........
Page 288 Trademarks ................20-6 Troubleshooting and Routine Maintenance ........21-1 Troubleshooting ................21-1 Fax-Back System ..............21-1 Brother Home Page ..............21-1 Brother Bulletin Board .............. 21-1 Error Messages ................. 21-1 Document Jams and Paper Jams ........... 21-4 Document Jam in the Top of the ADF Unit ......21-4 Document Jam Inside the ADF Unit .........
Page 289 Routine Maintenance ..............21-14 Cleaning the Scanner .............. 21-14 Cleaning the MFC Printer Platen ..........21-15 Cleaning the Pick-up Roller ............ 21-16 Replacing the Ink Cartridges ..........21-16 For Customer Service ..............21-19 Glossary .................... 22-1 Specifications ..................23-1 Product Description ................. 23-1 Fax Specifications ................
Page 290: Using This Manual
Test Sheet Procedures (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed.
Page 291: Mfc 9100C Control Panel Overview
MFC 9100C Control Panel Overview One Touch Keys Resolution Indicator Lights These 8 keys give you instant These LEDs show the resolution access to previously stored phone mode you selected. numbers. Resolution Help Sets the resolution when you Whenever the Date and Time are send a fax.
Page 292 Color Printer Keys: Enlarge/Reduce Lets you reduce or enlarge copies On/OffLine depending on the ratio you select. Use this key to turn the printer online (ready to receive PC data) Copy Quality and offline (not ready to receive Use this key to temporarily change PC data) alternately.
Page 293: About Fax Machines
About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the MFC sends fax calling tones, (CNG tones)—soft, intermittent beeps at 4-second intervals.
Page 294: Assembly And Connections
Reference Guide for Improving Print Quality If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.
Page 295: Choosing A Location
Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°–35°C).
Page 296: About Brother Paper
Color Ink Jet Transparencies— fine mode (BPTRL for letter) Color Ink Jet Glossy Paper— superfine mode (BPGLL for letter) Brother coated (ink jet) paper is coated only on one side. Make sure this whiter (coated) side is face down when loading in the paper cassette, or manual feed slot.
Page 297 Transparencies designed for laser printers/copiers may stain your next document. Use only recommended transparencies. Curled or damaged paper may cause paper jams and misfeeds. If the paper is curled, straighten it as much as possible by rolling it in the opposite direction of the curl.
Page 298: Print Area
Print Area The Print Area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet and envelopes. Cut Sheet Envelopes unprintable area (inch) Paper Type Paper Size 0.16 Mono Copy Letter, Legal 0.12 0.43...
Page 299 Loading Paper in the Multi-Purpose Paper Cassette Before you install paper, please read Paper, pages 2-3~4. The paper cassette can hold up to 250 sheets of paper (20 lb). 1) Remove the paper cassette (lift up and pull out). 2) Remove the cassette cover. 3) Adjust the cassette to the letter (A4/LTR) or legal position for the size of paper you are using.
Page 300: Connecting The Mfc
6) Slide the paper cassette into the MFC until it locks into place. 7) Pull out the paper output tray. Paper Output Tray Connecting the MFC Scanner Release the scanner lock lever. Cover A) Press the blue Scanner Cover Release Button on the right side of the MFC and lift the scanner cover until it locks in...
Page 301: Installing The Ink Cartridges
Connect the power cord. SET CARTRIDGES OFFLINE There is no ON/OFF switch. When you PLS OPEN COVER plug in the power cord, the power goes OFFLINE on and the screen alternately displays. Connect the telephone line cord. Connect one end of the telephone line cord to the jack on the MFC and the other end to a modular wall jack.
Page 302 Open the ink cartridge covers by pressing the clips together as shown in the illustration. Cartridge Clips Cover Remove the yellow shipping cover (lift it up and out). Caution Yellow Shipping The bottom of the yellow Cover shipping cover is wet with ink that will cause stains, so wipe it clean before you place it down.
Page 303 Each color has its own Cartridge correct position. Sensor Gently insert the Black ink cartridge, matching the color of the cartridge covers. Please be careful not to press down on the cartridge sensor (see illustration) when inserting a cartridge. Repeat Steps 5–7 to install each color ink cartridge. Close the cartridge covers until they click into place.
Page 304 Only during initial ink cartridge PRINT OK? installation, the screen shows. 1.YES 2.NO Check the print quality of the test sheet. If it is not good, clean the print head again, by pressing . The screen will ask you if the print quality is OK for each color.
Page 305: Connecting An External Telephone
Connections Connecting an External Telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC. Connect the modular plug on the telephone’s line cord to the jack labeled EXT.
Page 306 Do not connect a TAD elsewhere on the same phone line. Plug the telephone line cord from the wall jack into the left side of the MFC, in the jack labeled LINE. Plug the telephone line cord from your TAD into the left side of the MFC, in the jack labeled EXT.
Page 307: Special Line Considerations
Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
Page 308 Installing MFC, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the MFC on Line 2, which is our assumption in the following steps.
Page 309: Custom Features On A Single Line
Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you.
Page 310: Function Mode
On-Screen Programming User-Friendly Programming We have designed your Multi-Function Center with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your MFC has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your MFC.
Page 311: Alternating Displays
Alternating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy.
Page 312 1. Fax Functions (continued) 2. SETUP RECEIVE Function Description Factory Set Page 1. ANSWER MODE Choose the mode that best suits your needs: FAX, EXT. TEL/TAD, MANUAL. 2. RING DELAY Number of rings before RING DELAY: 04 MFC answers. 3. EASY RECEIVE Receive fax messages without pressing the Start key.
Page 313 1. Fax Functions (continued) 4. REMAINING JOBS Function Description Factory Set Page Check which jobs are in 5-6, memory or cancel a 6-6, 7 delayed fax or polling job. 5. SET AUTO DIAL Function Description Factory Set Page 1. ONE-TOUCH DIAL Dial numbers stored in —...
Page 314: Copy Functions
1. Fax Functions (continued) 0. TEL SERVICE Function Description Factory Set Page 1. DISTINCTIVE Use with phone company Distinctive Ring service to register the ring pattern with the MFC. 2. CALLER ID View or print a list of the — last 30 Caller IDs stored in memory.
Page 315 4. Video Functions Function Description Factory Set Page 1. PAPER TYPE Identify the type of paper PLAIN PAPER 11-6 in the cassette. 2. QUALITY Select Normal or High HIGH 11-6 print. 3. VIDEO TYPE Select Moving or Still MOVING 11-6 video signal.
Page 316: Initial Setup
Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) Your MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. Press Function DIALING:TONE? to select TONE or PULSE dialing mode and press DIALING:PULSE? Press...
Page 317: Setting Station Id
Setting Station ID You can store your name, fax number, and telephone number to be printed on all fax pages you send. (See Composing Electronic Cover Page, page 6-7.) Press Function Enter your fax number (up to 20 digits) FAX: and press (You must enter a fax number to proceed.) Enter your telephone number (up to 20...
Page 318: Setting Beeper Volume
Inserting spaces If you want to enter a blank space, press twice. Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press ; all letters above and Clear to the right of the cursor are deleted.
Page 319: Speaker Volume
Speaker Volume You can set the volume of the MFC speaker. Press Function Press to select your volume setting (OFF, LOW, MEDIUM, or HIGH) and press Press to exit. Stop In the OFF setting the speaker defaults to LOW when you press Hook Ring Volume You can set how loudly, or if, the MFC rings.
Page 320: Setup Receive
Setup Receive Basic Receiving Operations Mode How it works When to use it Page MANUAL You control the phone line Use this mode when you and must answer every call are using a computer yourself. modem on the same line or if you receive very few fax messages.
Page 321: Setting Ring Delay
Setting Ring Delay The Ring Delay setting determines the number of times the MFC rings before it answers. If you have extension phones on the same line as the MFC, keep the Ring Delay default setting of 4. (See Easy Receive, below and Operation from Extension Telephones, page 5-4.) Press Function...
Page 322: Recommended Reductions
Press to exit. Stop Recommended Reductions If your paper is letter size (8.5" x 11"), and the incoming fax is letter size, select 88% A4, select 83% legal size, select 70% If your paper is legal size (8.5" x 14"), and the incoming fax is letter size, select 100% A4, select 100% legal size, select 88%...
Page 323: Advanced Receiving Operations
Advanced Receiving Operations Operation from Extension Telephones If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your MFC take over by using the Fax Receive Code. When you press the Fax Receive Code , the MFC starts to receive a fax.
Page 324: Polling
Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to “poll” other machines, or you can have someone poll your MFC. All parties involved in polling must set up their fax machines to accommodate polling.
Page 325: Setting Up Sequential Polling Receive
Setting Up Sequential Polling Receive Your MFC can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. Press Function Press to select Polling ON POLLING RX:ON? and press SELECT < - - > & SET Specify the destination fax machines ENTER FAX NO.
Page 326: Telephone Services
Telephone Services Distinctive Ring This feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your MFC.
Page 327: Registering Your Distinctive Ring Pattern
Registering your Distinctive Ring Pattern If you are not sure which ring pattern you have, call your telephone company. Then assign that pattern in the steps below. Set the machine to MANUAL mode. Press Function The screen displays the current setting of this feature. Press to select the SET Mode.
Page 328: Caller Id
Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local phone companies. Subscriber services send the name or telephone number of your caller as the line rings. When a call comes in, after a few rings the MFC displays the telephone number of your caller (or name, if available).
Page 329 5 - 10 S E T U P R E C E I V E...
Page 330: Setup Send
Setup Send Before You Begin You can send a fax from the ADF (Automatic Document Feeder) or from the scanner glass. Sending Faxes Using Multiple Settings When you send a fax you can choose any combination of the available settings: add a cover page and select a comment; set the contrast or resolution;...
Page 331 Documents to be faxed must be from 5.8 to 8.5 inches wide, and from Document 5 to 14 inches long. is Face Up Insert documents face up, top edge first. (1) Document Adjust the paper guides Stopper to fit the width of your document.
Page 332: Faxing From The Scanner Glass
Faxing from the Scanner Glass Scan Fax You can fax pages from a book using the scanner glass. Documents are sent from memory; they can be letter or A4 size (8.5 inches to 11.7 inches). To use the Scanner glass, the ADF must be empty. Document is Face Down Lift the document cover.
Page 333: Resolution
You cannot use Scan Fax when the MFC is sending, receiving or printing a fax. Resolution Press before you send the fax Resolution to select the resolution for the document you’re sending. (See Multiple Resolution Transmission, page 6-11.) Standard—Suitable for most typed documents. (Fine and S. Fine lights are off.) Fine—Good for small print;...
Page 334: Manual Transmission (Adf)
Manual Transmission (ADF) Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. Insert the document in the feeder or on the scanner glass. Press for a dial tone. Hook Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index).
Page 335: Real Time Transmission
Real Time Transmission When memory is full, the MFC cannot continue scanning documents into memory before sending. However, you can turn on REALTIME TX. Insert the document in the feeder or on the scanner glass. Press Function 8. REAL TIME TX To change the default setting, press to select ON (or OFF) and press...
Page 336: Canceling Jobs In Memory
Canceling Jobs in Memory You can cancel tasks you’ve scheduled, such as Polling Transmit, as well as all faxes waiting in Memory to be sent. If jobs are waiting, they appear on the display; otherwise, the screen displays NO JOB WAITING. Press Function 4.REMAINING JOBS...
Page 337: Composing Your Own Comments
Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 4-2 to help enter characters. (See Composing Your Own Comments, page 6-8.) 5.(USER DEFINED) 6.(USER DEFINED) Most of the SETUP SEND functions are temporary settings that allow you to make adjustments for each document you send.
Page 338: Always Send Cover Page
Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press if you are finished choosing settings, and go to Step 8. Enter the fax number you’re calling. Press Start Always Send Cover Page Make sure Station ID is set up. This feature does not work without the Station ID.
Page 339: Advanced Sending Operations
Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. Insert document in the feeder or on the scanner glass. Press Function 5.OVERSEAS MODE Press to select ON (or OFF) and press Press if you want to select additional settings.
Page 340: Multiple Resolution Transmission
Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print.
Page 341 6 - 12 S E T U P S E N D...
Page 342: Auto Dial Numbers And Dialing Options
Function Press the One Touch key where you want to store a number. (One Touch key has been pre-programmed for the Brother Fax-Back System (USA only). You can override it if you wish.) The screen displays the location you selected.
Page 343: Storing Speed Dial Numbers
Storing Speed Dial Numbers You can store Speed Dial numbers, so you can dial by pressing only three keys (and ). There are 100 Speed Dial locations. (See Speed Dialing, Start page 7-4.) Press Function Use the dial pad to enter a two-digit location SPEED-DIAL? # (00–99) and press Enter the number (up to 20 digits) and...
Page 344: Setting Up Groups For Broadcasting
Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and ). First, you’ll need to Start store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group.
Page 345: Dialing Options
Dialing Options When you dial an auto dial number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored. Searching Telephone Index You can search for names you have stored in One Touch and Speed Dial memories.
Page 346: Broadcasting
Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the key, you can include Groups, One Touch Broadcast locations, Speed Dial locations and up to 50 manually dialed numbers. If you did not use up any locations for Groups, access codes or credit card numbers, you can “broadcast”...
Page 347: Dialing Access Codes And Credit Card Numbers
Dialing Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers.
Page 348: Remote Fax Options
Remote Fax Options Paging and Fax Forwarding You cannot use Paging and Fax Forwarding at the same time. To use Paging or Fax Forwarding you must set Fax Storage to ON. Programming a Paging Number When Paging is selected, your MFC dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory.
Page 349: Programming A Fax Forwarding Number
Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your MFC stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message. Press Function Press until the screen displays FAX FORWARD? FAX FORWARD? and press FWD#: Enter the forwarding number...
Page 350: Remote Retrieval
Remote Retrieval You can call your MFC from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the MFC picks up your call, so you can access features remotely.
Page 351: Remote Commands
Remote Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command. Operation Details Remote Commands 95 Changing Fax Forwarding/...
Page 352: Retrieving Memory Status List
Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code ( When you hear two short beeps, use the dial pad to press Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want the Memory Status List forwarded, and then...
Page 353: Changing Fax Forwarding Number Remotely
Changing Fax Forwarding Number Remotely You can change the default setting of your fax forwarding number from a remote fax machine. Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code ( When you hear two short beeps, use the dial pad to press Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press You cannot use...
Page 354: Printing Reports
Printing Reports MFC Settings and Activity You can print the following lists and reports: Choose if you would like a Transmission 1.XMIT REPORT Verification Report printed after every fax you send. 2.ACT.REPORT Activity Report lists information about the last 50 incoming and outgoing faxes. TX means Transmit;...
Page 355: Transmission Verification (Xmit) Report
Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful. When the feature is OFF, the report is printed only if there’s an error during transmission.
Page 356: Making Copies
Making Copies Color Copy Keys Your Multi-Function Center allows you to make high-quality photocopies and transparencies. Copies can be in full color, one color, or black and white. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress. Basic Copy Operations Copying One Page Place the document in the feeder, or on the scanner glass.
Page 357: Multiple Copies (Using The Adf)
Multiple Copies (Using the ADF) You can make multiple copies using the document feeder. When you use , you can choose whether the copies will be STACKED Mono Copy Color Copy (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated).
Page 358: Multiple Copies (Using The Scanner Glass)
Multiple Copies (Using the Scanner Glass) You can make multiple copies using the scanner glass. When you use you can choose whether the copies will be STACKED Mono Copy Color Copy (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated).
Page 359: Enlarged Or Reduced Copies (Temporary Setting)
Enlarged or Reduced Copies (Temporary Setting) Place the document in the feeder, or on the scanner glass. Press Enlarge/Reduce Press to choose an enlargement ELG/RDC:100% or reduction ratio and press ONLINE SELECT & SET ONLINE You can reduce to 93%, 87%, 75%, 50%, or 25% of the original size —OR—...
Page 360: Copy Quality - Temporary Settings
Copy Quality – Temporary Settings You can quickly improve the copy quality by using the Copy Quality Paper Type keys. These settings are temporary, and the MFC returns to its Brightness default settings when you finish copying. You might want to try different combinations of settings to see which best suits your needs.
Page 361: Using The Paper Type Key
PAPER:TRNSPRNCY ONLINE If you are using Brother coated paper for 360 dpi (BP36CL), 720 dpi (BP72CL) or if you are using non-Brother ink jet paper, select INK JET and press If you selected INK JET, press to select 360DPI, 720DPI...
Page 362: Copy Quality - Changing Default Settings
Copy Quality – Changing Default Settings Press to change default settings for Copy mode. These settings Function will remain until you change them again by pressing . Adjust the Function colors using the Color Adjustment, Brightness, and Contrast settings. By pressing a number, you can adjust copy settings as shown in the following chart.
Page 363: Select Paper Type
PAPER:GLOSSY PAPER:TRNSPRNCY If you use Brother coated paper for 360 dpi, or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI. If you use non-Brother ink jet paper, select INK JET, then select OTHER. If you did not select INK JET, go to Step 5.
Page 364: Color Adjustment
Color Adjustment Press Function Light Dark Press to select R: – RED, GREEN, or BLUE and press G: – B: – Press to adjust the degree of color and press Return to Step 2 to select the next color —OR— Press to exit.
Page 365: Legal Limitations
Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel regarding questionable documents.
Page 366: Walk-Up Video Printing
Walk-Up Video Printing Getting Started Walk-Up Video Printing lets you use your MFC, connected to your camcorder, digital camera, video game, or VCR, to view a video on the attached equipment. The video signal and the output you create are NTSC (National Television System Committee).
Page 367: Auto Switch
Auto Switch Whenever you connect video equipment to the MFC and turn the video signal on, the MFC keys automatically switch to Paper Type Copy Quality video printing mode and the screen displays VIDEO:PRESS COPY CAPTURE READY As soon as you turn off the video equipment or disconnect it, the MFC returns to normal copy mode for Paper Type Copy Quality...
Page 368: Black & White Video Printing
Black & White Video Printing For Black and white video printing, follow the steps for Color Video Printing, using instead of Mono Copy Color Copy Video Print Quality – Temporary Settings You can quickly improve the copy quality of video printouts by using the Copy Quality, Paper Type and Brightness keys.
Page 369: Using The Paper Type Key
PAPER:INK JET PAPER:GLOSSY PAPER:TRNSPRNCY If you are using Brother coated paper for 360 dpi (BP36CL) or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI. If you are using non-Brother ink jet paper, select OTHER. Press to begin printing.
Page 370: Changing Default Settings
Changing Default Settings By pressing and a number, you can adjust video printing Function settings as shown in the following chart. Press to move through the selection for each setting. Press to save your selection. Press Function 1.PAPER TYPE PAPER:PLAIN PAPER:INK JET INK JET:360DPI PAPER:GLOSSY...
Page 371: Setting Paper Type
PAPER:GLOSSY PAPER:TRNSPRNCY If you are using Brother coated paper for 360 dpi (BP36CL) or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI (in Step 3). If you are using non-Brother ink jet paper, select OTHER (in Step 3).
Page 372: Setting Print Size
Setting Print Size Press Function Press to select print size SIZE:5.75"X4.25" and press SIZE:4"X3" SIZE:4"X3"X6 Press to exit. Stop Printed Position 5.75" x 4.25" 4" x 3" 4" x 3" x 6 3" 4.25" 4" 5.75" 3" 4" Video Printing Color Adjustment Press Function Light...
Page 373: Video Printing Brightness
Video Printing Brightness You can increase or decrease the brightness setting before making a copy. Press Function Press to make a darker copy and press .—OR— Press to make a lighter copy and press Press to exit. Stop Video Capture from the PC Please see Video Capture from the PC, page 16-9 or the Multi-Function ®...
Page 374: Setting Up The Mfc And Computer To Work Together
Computer to Work Together ® Before You Install Multi-Function Link Pro Software Your MFC and computer can work together only if you install the Brother ® Multi-Function Link Pro Software. Mult-Function Link Pro turns your machine into a multi-function center, by using it as a color printer and a ®...
Page 375: If You Don't Have A Cd-Rom Drive
All software is supplied on CD-ROM. If you need a Floppy Diskette ® version you must tell the Brother Representative the version of Windows that you are using and your MFC model number. To order, call Brother at 1-888-879-3232 (USA), 1-800-668-2768 (from within Canada) or 1-514-685-6464 (from within Montreal).
Page 376: Connecting The Mfc To The Computer
Connecting the MFC to the Computer When you connect the MFC to your computer, you must use the included Brother bi-directional IEEE-1284 compliant parallel cable. Unplug the MFC power cord from the electrical outlet before connecting the parallel interface cable.
Page 377: Installing Multi-Function Link
Administrator, so you can complete the Remote Setup application. Afterward, log in using your normal User name. Overview of Basic Steps Insert the Brother CD-ROM into your CD-ROM drive. ® Enter the command for your version of Windows , if needed.
Page 378: Install Printer And Scanner Drivers Only
Install Printer and Scanner Drivers Only If you only want to print and scan, you can install only the Brother MFC drivers, install: Printer and Scanner Drivers Other Options View On-Line Documentation All instructions are in the On-Line Documentation and Help files on CD-ROM 1.
Page 379 ® will appear on the screen: You are running Windows NT 3.51 or earlier. ® Brother MFL Pro does not support this version of Windows NT . YOU MUST UPGRADE TO WINDOWS NT 4.0 AND REINSTALL MFL Pro!! ® If you are using Windows NT Workstation 4.0 and you are not logged-in...
Page 380: Helpful Hints For Windows ® 3.1X
After the install is finished, click “On-Line Documentation” to access ® ® on-line documentation for Multi-Function Link Pro and PaperPort . The On-Line Documentation window will appear: In the On-Line Documentation window, click on “Install Acrobat Reader” and follow the prompts on the screen. You must install Acrobat Reader before you can view on-line documentation.
Page 381: Receiving Messages Into The Pc
Link setting is ON. If you want faxes to print on your MFC when they arrive, you can switch MF Link mode to OFF. (See On-Line ® Documentation for Multi-Function Link Pro on the Brother CD-ROM ® and Using the Multi-Function Link Pro Software Chapter 15, page 15-1.)
Page 382: Using Mfc As Printer
Using MFC as Printer Features The Multi-Function Center offers you many features you’ll find in a high quality ink jet printer. Fast Printing Speed—Using Draft mode, you can print 4 pages per minute in full color. Brilliant 4-Color Output at 360 dpi—Printing at 360 dpi resolution on special coated paper or plain paper gives you normal resolution output.
Page 383: Printer Driver
Choosing the Right Kind of Paper To achieve high quality printing using your MFC, it’s very important to select the right kind of paper. Be sure to read “About Brother Paper” on page 3 of Chapter 2 in this manual before selecting and purchasing paper for the MFC.
Page 384: Loading Paper In Multi-Purpose Paper Cassette
Loading Paper in Multi-purpose Paper Cassette You can use plain paper, coated paper, transparencies, glossy paper, envelopes and organizer (K, L) in the multi-purpose paper cassette. (See Paper, page 2-3 and Loading Paper in the Multi-Purpose Paper Cassette, page 2-6 for more information about paper.) Remove the paper cassette (lift and pull out).
Page 385: Manual Feed Slot
Manual Feed Slot You can feed one sheet at a time into the Manual Feed Slot. Paper loaded in the Manual Feed Slot is printed first, even when there is paper in the multi-purpose paper cassette. If you want to print more than one page using the Manual Feed Slot, on your PC, in the printer driver Properties Paper tab, select “manual feed”.
Page 386: Simultaneous Printing/Fax
Simultaneous Printing/Fax Your MFC can print data from your computer while sending or receiving a fax, or while scanning information into the computer. However, when the MFC is copying or receiving a fax on paper, it pauses the PC printing operation, and resumes when copying or fax receiving is complete.
Page 387: Turning Off Bi-Directional Printing
Turning Off Bi-directional Printing You can further improve print quality by turning off bi-directional printing and setting the MFC to print in one direction only. However, this will reduce print speed by one half. Press Function 3.BI-DIR PRINT Press to select OFF (or to select ON).
Page 388: Windows Printing
If you are printing from the Windows environment, it is best to choose the GDI Brother MFC 9100 Series printer driver. Other emulations may reduce performance. If you need to print from DOS, the MFC 9100C will emulate EPSON LQ-510, LQ-850 and LQ-2550.
Page 389: Using The Brother Mfc 9100 Series Printer Driver
The paper tab screen allows you to set up the Paper Size, Paper Source, Orientation, Scaling, and Copies. To access the Brother printer driver, select Print from the File menu. In the Print dialog box, select Brother MFC 9100 Series from the Name drop down list.
Page 390: Paper Size
Paper Size You can select the size of paper and envelopes and also define other sizes of paper. Letter (US) 8 1/2 x 11 inches (215.9 x 279.4 mm) Legal (US) 8 1/2 x 14 inches (215.9 x 355.6 mm) Executive (US) 7 1/4 x 10 1/2 inches (184.2 x 266.7 mm) A4 (International)
Page 391: Paper Source
Paper Source For the MFC, you can choose Feeder or Manual. Feeder The multi-purpose sheet feeder is primarily used for printing on standard-size paper and envelopes. Manual Feed If your paper has difficulty feeding from the sheet feeder, we recommend using the Manual paper feed method.
Page 392: Copies
Copies The Copies selection tells Windows how many copies you want to print from a software application. This setting is independent of the “copies selection” that may be available within the print menus of your software application. Do not use the two selections simultaneously. Collate In multiple page jobs that are uncollated, several copies of Page 1 are printed followed by several copies of Page 2, followed by several copies...
Page 393: Quality/Color Tab
Quality/Color Tab The Quality/Color tab enables you to select the print quality, media, colors (matched to PC monitor, custom colors, or mono), and document type. Click the Quality/Color tab to display this screen: Select the Apply button to apply your selected settings. To return to the default settings, click the Default button, then click the Apply button.
Page 394: Media
Super Fine Transparency Normal Transparency (mirror) Normal Use only genuine Brother Coated Paper (Ink Jet), Glossy Paper, or Transparencies to get the best print quality. Non-Brother special paper may not produce the best quality. Color/Mono Color When your document contains color and you want to print it in color, select this mode.
Page 395: Controlling The Color
95/98 and this printer driver. Using this feature, the color data is adjusted by Win95 and 98 ICM or the Brother MFC 9100 series printer driver and you can get colors more closely matching those appearing on the PC monitor.
Page 396: Custom Setting
Custom Setting You can customize your settings by selecting the type of color matching, half tone, and effect that will be used. Color Matching You can select the color matching method manually. Since the way of reproducing color and the reproducible range of color between the monitor and the MFC are different, color matching adjusts this difference.
Page 397: Effect
Blue Increase the intensity of the Blue color to add blue to the whole image. Control/Maintenance Tab Select the Control/Maintenance tab from the Brother MFC 9100 Series printer driver dialog box: Select the Apply button to apply your selected settings.
Page 398: Monitor Calibration
Monitor Calibration If you want to get the closest color to your PC monitor on the printouts, calibrate your monitor by clicking this button. The method used to express color is different between monitors and the MFC. The PC monitor uses the three primary colors—Red, Green, Blue— to create full colors and the MFC uses four colors—Cyan, Magenta, Yellow, and Black—to create full colors.
Page 399: Cleaning
Cleaning If you see dots are missing on the printout, clean the print head. Print the test page and to see which color has problems. Select the color to be cleaned. Press the Clean button. The MFC starts cleaning. Wait until Online shows again on the MFC display. The Printer Adjustment Tab Vertical Alignment If you see poor print quality,...
Page 400: Using Multi-Function Link Pro Software
Using Multi-Function Link ® Pro Software Introduction This chapter outlines the basics of the Brother software, so you can get ® started using the Multi-Function Link Pro software. Detailed installation and setup instructions are in the On-Line Documentation section of the Brother CD-ROM 1 that is included with your MFC.
Page 401: Mfc Remote Setup
MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen.
Page 402: Multi-Function Link Pro Main Menu
Pro Main Menu is the application used for all fax sending and receiving operations. It also contains an electronic Phone Book program and a Log Manager that maintains a record of all PC fax transactions. The Main Menu can be accessed through the Brother ® Multi-Function Link Pro program group.
Page 403: Sending A Fax From The Main Menu
® Create the document in a Windows application. Select Brother MFL Pro Fax as your printer. Select the Print command to begin the fax transmission. The Fax Sending dialog box will appear : Enter the name and fax number of the recipient—OR—Select the Open Phone Book…...
Page 404: Receiving Faxes Into The Pc
Receiving Faxes into the PC To receive faxes into your PC through the MFC, you must first have connected your MFC to your computer. Then, you can load the ® Multi-Function Link Pro software. (See Setting up the MFC and Computer to Work Together, page 12-1.) Use the following checklists for the MFC and PC, to make sure you have properly set up the MFC and PC to work together.
Page 405: Viewing Received Faxes
Viewing Received Faxes Faxes that are received into the PC will appear in the InBox of the Log Manager. To access the Log Manager, from the Main Menu click the Log Manager button—OR—From the Start pull-down menu, select Mail/Log. In the Log Manager, select the Fax folder. Then select the InBox folder.
Page 406: Using Paperport And Scansoft™ Textbridge
Using PaperPort ® ScanSoft™ TextBridge ® ® PaperPort for Brother is a document management application. You will ® use PaperPort to view incoming faxes and scanned documents. ® PaperPort has a sophisticated, yet easy-to-use, filing system that will help you organize your documents. It allows you to combine or “stack”...
Page 407: Viewing Items In Paperport
® Viewing Items in PaperPort ® PaperPort provides several ways to view items: Desktop View displays a thumbnail, a small graphic that represents each item in a Desktop or ® folder. Items in the selected folder appear on the PaperPort Desktop.
Page 408: Links To Many Other Applications
Links to Many Other Applications ® PaperPort automatically recognizes many other applications on your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. To use a link, drag an item onto one of the icons to start the application represented by the icon.
Page 409: Importing Items From Other Applications
® This means that not only can you scan images directly into the PaperPort viewer that Brother included with your MFC, but you can also scan images directly into hundreds of other software applications that support TWAIN scanning. These applications include popular programs like Adobe Photoshop, Adobe PageMaker, CorelDraw and many more.
Page 410: Accessing The Scanner
Accessing the Scanner ® From the PaperPort window, select the Scan or Twain button or from the ® File drop-down menu choose Acquire. Multi-Function Link Pro’s Twain dialog box will appear: Scanning a Document into the PC Place the document in the feeder, or on the scanner glass. Adjust the following settings, if needed, in the Scanner window: •...
Page 411: Settings In The Scanner Window
256 Color. You have a choice of faster scanning with 24 bit color [Fast] or using the Brother Color Matching Technology with 24 bit color. ®...
Page 412: Size
Size: Set the Size to one of the following: • Letter (8 1/2 x 11 in.) • A4 (210 x 297 mm.) • Legal (8 1/2 x 14 in.) • A5 (148 x 210 mm.) • B5 (182 x 257 mm.) •...
Page 413: Prescanning An Image
® (See PaperPort for Brother online documentation for details.) ® U S I N G P A P E R P O R T A N D T E X T B R I D G E...
Page 414: Video Capture From The Pc
Video Capture from the PC Video Capture is the process of isolating a single frame (or picture) from media played on video equipment (such as a video camera or VCR) and then converting that frame into an image file on your PC. Once the frame is an image file, it can be saved, printed, faxed, and inserted into other files.
Page 415: Capturing An Image
You can access Multi-Function Link Pro’s Twain dialog box from the ® PaperPort for Brother viewer or from any application that is compatible with Twain scanning devices. To capture a frame as an image: Connect your video equipment to the MFC.
Page 416 The Video Capture dialog box will appear. Select the Source of the video: • Live Camera • Tape/VCR ® • Laser Disc • Digital Camera Select the Type of video: • Auto-is the most common choice, since the system will determine the Type for you.
Page 417 Turn on your video equipment and start running the video. When you see the frame you want to capture, click the Pause button. The frame will be displayed in the viewer screen section of ® Multi-Function Link Pro’s Twain dialog box. If you wish to capture the displayed frame, click the OK button, –OR–...
Page 418: Using Internet Faxing With Netcentric™ Faxstorm
Using Internet Faxing with ™ NetCentric FaxStorm ™ NetCentric Internet Fax Internet faxing (NetCentric FaxStorm) brings together the power of the PC and the economy of the Internet. Outgoing faxes are relayed from your desktop to a network provider’s fax server over an IP connection. From the server, the fax job is transmitted across the Internet using sophisticated least-cost-routing algorithms, then delivered to a fax machine using local phone lines, or to another computer as an e-mail...
Page 419: Before You Begin
Account Name and Password, which you will need to install ™ NetCentric FaxStorm from the Brother CD-ROM. A fax account is available to any person or company who has Internet access. There is no charge for creating an account. You are charged only for use of services.
Page 420: Creating An Inbound Account
NetCentric account. ™ Login to your web-based NetCentric account. Insert the Brother CD-ROM into your computer CD-ROM drive. ™ Click on the NetCentric FaxStorm button to install the software and follow the prompts on the screen. If you are using a Proxy server, you must enter the server name and address on the second page of the Account Setup Wizard.
Page 421: Overview Of Utilities
Overview of Utilities ™ NetCentric FaxStorm includes the following related utilities to help you manage your faxing activities: Contact Manager Use Contact Manager to organize your contacts and import database files of existing address books. Cover Page Builder Cover Page Builder is your creative tool to build a personal cover page. You can arrange fax merge fields to organize your own cover pages.
Page 422: Sending Faxes
Sending Faxes ™ You can send a fax directly from the NetCentric FaxStorm, or use the ® Print Driver to send a fax from any Windows application or as e-mail. The Send Fax dialog box has three tabs: General tab, Attachments tab and Options/Sender tab.
Page 423: Adding Contacts One At A Time
Adding Contacts One at a Time Enter the recipient’s information in the First Name, Last Name, or Company Name fields. The Contact Manager searches for the contact and fills in the rest of the recipient’s information—OR— If the recipient is not in its database, enter the information. If you do not want to save this recipient in your contact database, click the Add to List >...
Page 424: Saving A New Contact From The Fax Send Window
Saving a New Contact from the Fax Send Window After entering the recipient information for the fax, you can add the entry to your Contact Manager database: Click on the New Contact button. The New Contact window appears: In the New Contact window, click the group in which you wish to place the contact.
Page 425: About Sending A Fax As E-Mail
About Sending a Fax as E-mail You can send fax files and attachments to a recipient’s e-mail address rather than to a fax number. When fax files are sent by e-mail, they arrive as TIFF file attachments to the e-mail message. The recipient can then view the TIFF files with an e-mail utility or an external image viewing application.
Page 426: Options/Sender Tab
Options/Sender Tab Use the Options/Sender tab to specify the billing code, resolution, request e-mail notification, when to send the fax and a change to the sender information. To set the defaults of all your faxes, click the Set Defaults button in the lower left-hand corner.
Page 427: If You Are Using Windows Nt
® If You Are Using Windows NT Workstation Version 4.0 ® In your Windows application, open the document you wish to convert. Select Print from the File menu. ™ In the Print dialog window, select NetCentric FaxStorm from your list of printers.
Page 428: To Add A New Contact To The All Group
To Add a New Contact to the All Group: In the NetCentric FaxStorm window, Select New Contact from the Contact menu. The Contact Detail window appears: Enter additional information about the contact in the Contact Detail window. Click the OK button to save the new contact. The Contact Manager window appears listing the new contact in the All group: You can move the new contact to another group by selecting it and dragging it into that folder.
Page 429: To Add A New Contact To Another Group
To Add a New Contact to Another Group: In the NetCentric FaxStorm window, click on the Contacts button —OR—Select Contact Manager from the Contact menu. The Contact Manager window appears. Click the folder where you want to place the new contact and click the New Contact button.
Page 430: Setting Up Multiple Addresses
Setting Up Multiple Addresses The Contact Detail window has three tabs: General, Notes and User Fields. The General tab of the Contact Detail window has a separate sub-tab for each address or location. On the General tab you can modify the contact information, add and delete addresses, launch a web browser to view that contact’s URL, specify the contact’s default medium for file delivery (either fax or e-mail) and go to the Country Lookup utility to look up...
Page 431: Managing Your Faxes In The Status Manager
Managing Your Faxes in the Status Manager The Status Manager connects to your account, retrieves your sent and received faxes and displays their status. You can open the Status Manager to check your faxes, or you can set the Status Manager’s options so that Status Manager checks the status at an interval you choose.
Page 432: Viewing Faxes You Received (Inbox)
Viewing Faxes You Received (Inbox) Click the Inbox tab at the bottom left-hand side of the Status Manager window. FaxStorm downloads all faxes that have been sent to your Inbox. Click on a fax to select it, and click the View button to view the file. Double-click the fax to view the Inbox Detail window for status information.
Page 433: Checking Sent Faxes In Your Account Page Outbox
Checking Sent Faxes in Your Account Page Outbox You can check the faxes you sent from your account home page, as well as ™ from NetCentric FaxStorm. Log on to your account home page using a web browser, or select Web from the Utilities menu, then select Account Home Page.
Page 434: Using Automatic E-Mail Printing
MS Internet Mail, do not support. Automatic E-Mail Printing can be configured for a multiple user account: In Brother Automatic E-Mail Printing you can set more than one e-mail account on a single PC so you can print e-mail in each account automatically.
Page 435: Automatic E-Mail Printing Is For Windows 95/98 Only
95/98, you must choose English in the Language menu of the installer. Setting Up Automatic E-Mail Printing To access the Properties of Brother window and set up your options: From the Automatic E-Mail Printing window, select Properties from the Mail pull down menu.
Page 436: Color Faxing With Faxspeed (For Windows 3.1X And 95/98 Only)
® Multi-Function Link Pro Log Manager on your computer or on paper on your Brother MFC. Receiving parties that do not have an MFC and ® Multi-Function Link Pro software may receive InfoImages from you via their fax-modem or fax machine and scanner.
Page 437: Special Coded Format (Infoimage)
FaxSpeed screens. FaxSpeed cannot be used at all with Large Fonts and 640x480 display resolution. ® Run Windows , then insert the Brother CD-ROM into your CD-ROM drive. ® When you insert the CD-ROM into the PC with Windows 95/98, the screen appears automatically.
Page 438: Selecting Multi-Function Link Pro As Your Fax Application
Select the Brother MFL Pro Fax driver and click the OK button. An InfoImage is always in Portrait orientation. C O L O R F A X I N G...
Page 439: Creating Faxspeed Read Module Disks For Recipients
Module. Please insert FaxSpeed Installation disk into drive a: or b: and press OK. Insert your Brother MFL Pro CD-ROM into your CD-ROM drive. Click the OK button. The Copy Wizard will not be able to locate the correct files. Select the BROWSE button and select the 3dfxspd directory of the CD-ROM.
Page 440: Quick Start Procedures
Multi-Function Link Pro Phone Book. (See ® Multi-Function Link Pro On-line Documentation on the Brother MFL Pro CD-ROM for details.) Select the Send Fax button. The Document Conversion window appears. Through the speaker of your MFC, you will hear the fax number being dialed and the fax transmission being sent.
Page 441: Using The Faxspeed Macro
After the InfoImage is received and printed by the MFC, place the printed InfoImage page(s) into the MFC’s document feeder. On your computer, open FaxSpeed Read module and select the Twain-32 Brother MFL Pro Color driver to scan the InfoImage into ® your computer. FaxSpeed will run the Multi-Function Link Pro Scanner application automatically.
Page 442: How To Read An Infoimage That Was Received Into Multi-Function Link Pro
How to Read an InfoImage that Was Received Into ® Multi-Function Link When you receive a new fax into your PC, the MFL Pro Fax Main Menu will indicate a new fax was received. Click the Log Manager button to view the Inbox Log.
Page 443: If The Recipient Uses Another Fax Application
If the Recipient Uses Another Fax Application The recipient may use a PC modem and another fax application to receive faxes directly into a computer. As soon as the fax is an InfoImage on the computer, the recipient can go directly to FaxSpeed to read it. FaxSpeed Read Module for Recipients To decompress and read your InfoImages, the recipient’s computer must have the FaxSpeed Read Module Install Disk that you can create for them.
Page 444: If Recipient Uses Fax Machine And Scanner
If Recipient Uses Fax Machine and Scanner Recipients who receive fax transmissions on paper at a fax machine must use a scanner to scan the image into their computer. FaxSpeed Read Module for Recipients To decompress and read your InfoImages, the recipient’s computer must have the FaxSpeed Read Module Install Disk that you can create for them.
Page 445 19 - 10 C O L O R F A X I N G...
Page 446: Important Information
Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
Page 447: Important-About The Interfacecable
The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If you are not able to solve a problem with your MFC, contact Brother at USA: 1-800-284-4329 (voice)
Page 448: Federal Communications Commission (Fcc) Declaration Of Conformity (For Usa Only)
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC 9100C comply with Part 15 of the FCC Rules. Operation is subject to the...
Page 449: Important Safety Instructions
Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product on an unstable cart, stand, or table.
Page 450 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to Authorized Service Personnel. A list of Authorized Service Centers has been included for your convenience, or you may contact the following Customer Service Numbers for your nearest Authorized Service Center: USA:...
Page 451: Compilation And Publication Notice
Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Page 452: Troubleshooting And Routine Maintenance
Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Page 453 Error Messages Error Message Cause Action CHECK CASSETTE MFC cassette cover is open Close cassette cover or install or MFC cassette is not cassette properly. installed properly. CHECK PAPER MFC is out of paper. Add paper to cassette. CHECK PAPER SIZE Your Paper Size setting may Change either paper in not match the size of paper...
Page 454 Error Messages Error Message Cause Action MACHINE ERROR MFC has a mechanical Call Brother Customer problem. Service. USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 MEMORY FULL You can’t store data in the See page 10-2. memory. NEAR EMPTY One or more of the ink Order a new ink cartridge.
Page 455: Document Jams And Paper Jams
Document Jams and Paper Jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam in the Top of the ADF Unit Remove any paper from the document feeder that is not jammed.
Page 456: Paper Jam
Paper Jam Remove the paper cassette. Blue Release Press the blue release button and Button pull the jammed paper out toward you. Slide the paper cassette into the MFC until it locks into place. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 5...
Page 457: If You Are Having Difficulty With Your Mfc
If your copy looks good, you probably had a bad Horizontal Streaks / connection, with static or interference on the Top and Bottom of phone line. If the copy looks bad, call Brother Receiving Sentences Are Cut Off. Customer Service at 1-800-284-4329 (USA), Faxes 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).
Page 458 In PaperPort Difficulties click File | Select Source, highlight the Brother TWAIN Driver and click Select. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
Page 459 When using ATM fonts, If you are using Windows 95/98, select some characters are ‘Printer Settings’ from the ‘Start’ menu. missing or some Open ‘Brother MFC-9100’ properties. Click characters are ‘Spool Setting’ on the ‘Details’ tab. printed in the same Select ‘RAW’...
Page 460 Difficulty Suggestions Software “Unable to write to 1. Make sure the MFC is on (plugged into the LPT1” or “LPT1 AC outlet) and that it is connected directly Difficulties already in use” Error to the computer using the bundled (Continued) Message appears.
Page 461: How To Improve Print Quality
Caution If you clean the print head at least five times and the print has not improved, call Brother Customer Service for assistance at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or 1-514-685-6464 (from within Montreal). You may have to replace the print head.
Page 462: Aligning Ink Cartridges
Aligning Ink Cartridges This feature allows you to check and align the ink cartridges to assure best print quality. Make sure there is paper in the cassette before you start the alignment procedure. Press Function 2.VERTICAL ALIGN Press . The MFC prints a sample page. Start Study the alignment page and decide which sample numbers show the most evenly printed ink lines for 360 and 720 dpi.
Page 463: Turning Off Bi-Directional Printing
Turning Off Bi-directional Printing You can further improve print quality by turning off bi-directional printing and setting the MFC to print in one direction only. However, this will reduce print speed by one half. Press Function 3.BI-DIR PRINT Press to select OFF (or to select ON).
Page 464 WARNING Damage caused to your MFC by failure to lock the scanner before moving and shipping will void your warranty. Remove the paper cassette and pack them. Remove the ink cartridges and replace them with the yellow shipping cover that was part of the original packing materials.
Page 465: Routine Maintenance
Close the carton. Routine Maintenance Cleaning the Scanner Unplug the MFC and lift the document cover. Clean the scanner glass and the white film with isopropyl alcohol on a lint free cloth. White Film Document Cover 21 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
Page 466: Cleaning The Mfc Printer Platen
White Roller Glass Strip ADF Unit If the screen still displays a scanner error, call Brother Customer Service for assistance at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or 1-514-685-6464 (from within Montreal). Cleaning the MFC Printer Platen To clean your MFC printer platen, wipe it with a lint free cloth that is dry or lightly moistened with isopropyl alcohol.
Page 467: Cleaning The Pick-Up Roller
Cleaning the Pick-up Roller Remove the paper cassette from the MFC. Wipe the pick-up rollers with a cloth moistened with isopropyl alcohol. Pick-up Rollers Slide the paper cassette into the MFC until it locks into place. WARNING Be sure to unplug the MFC from the main power outlet before cleaning the printer platen and pick-up rollers.
Page 468 Open the ink cartridge covers by pressing the clips together as shown in the illustration. Cartridge Clips Cover Remove the ink cartridge by lifting it up and out of the print head. Open the new ink cartridge bag for the color on the display and remove the ink cartridge.
Page 469 Close the cartridge covers until they Cartridge click into place. Sensor After installing the ink cartridges, close the scanner cover. Your MFC prepares for a “head cleaning” and goes online. The display screen prompts you to verify a new ink cartridge was inserted for each color you removed.
Page 470: For Customer Service
Once you open an ink cartridge, install it in the MFC and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package. DO NOT refill the ink cartridges. Attempting to use refilled cartridges may cause damage to the print head and will void your warranty.
Page 471 21 - 20 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
Page 472: Glossary
Glossary Activity Report Lists information about the last 50 incoming and outgoing faxes. TX means Transmit. RX means Receive. ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. All Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order.
Page 473 Distinctive Ring A service purchased from your telephone company that provides another phone number on an existing phone line. The Brother MFC uses the new number to simulate a dedicated fax line.
Page 474 ® PaperPort for Brother Document management application where you can view received faxes and scanned documents. Pause Allows you to place a 3.5 second delay in the dialing sequence stored on One Touch and Speed Dial numbers.
Page 475 Real Time Transmission When memory is full, send documents in real time. remote retrieval access The ability to access your MFC remotely from a touch tone phone. remaining jobs You can check which jobs are waiting in memory and cancel jobs individually.
Page 476: Specifications
3 times at 5 minute intervals Auto Answer 0, 1, 2, 3 or 4 rings * Using Brother #1 chart, with MMR coding and Standard Resolution S P E C I F I C A T I O N S 23 - 1...
Page 477: Printer Specifications
19.4 x 18.9 x 14.6 (inches) 492 x 481 x 372 (mm) Weight 35.3lb/16kg * “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution). Specifications and printed materials are subject to change for improvement without prior notice. Printer Specifications...
Page 478: Print Media
Print Media Paper Input Automatic loading from the Multi-Purpose Paper Cassette or manual loading from the Manual Feed Slot Paper type: Plain paper, coated paper, glossy paper, transparancies, organizer paper (K, L) and envelopes Paper size: Letter, Legal, A4, B5, A5 Executive, envelopes: CM10, DL, C5 organizer: (K, L) Width...
Page 479 23 - 4 S P E C I F I C A T I O N S...
Page 480: Index
5-1 scanner 21-14 fax redial 6-5 CNG tones 1-4 transmission 6-4 color adjustment 10-9 computer connection to Brother machine 12-3 requirements 12-2 beeper 4-3 contrast 6-4, 10-9 bi-directional parallel cable 12-3 control panel 1-2 bi-directional printing 13-6 converting telephone wall outlets 2-14 brightness.
Page 481 cover page composing 6-7 custom comments 6-8 E-Mail Printing 18-1 Easy Receive 5-2 for all faxes 6-9 for next fax only 6-8 ECM (Error Correction Mode) 1-4 printed form 6-9 emergency numbers 20-1 ® ENERGY STAR Compliance 20-3 credit card numbers, storing 7-6 enlarging 10-4 custom telephone features 2-16, 21-7 Customer Service i...
Page 482 fax(es), stand-alone receiving 5-1 difficulties 21-6 improving print quality 21-10 ink cartridges erasing from memory 8-4 aligning forwarding 8-2, 8-4 at MFC 2-10, 21-11 polling 5-5 installing 2-8 printing from memory 5-4 replacing 21-16 reducing to fit on paper 5-2 service life 21-19, 23-3 retrieving from a remote site 8-5 Ink Management key 13-5...
Page 483 2-3 Brother (accessories) 2-3 driver 12-4 cassette 2-6 receiving faxes 15-5 size 2-4, 23-3 if you are having difficulty 21-6 specifications 2-4 viewing faxes 15-6 size 23-1 scanning into PC thickness lever 13-3 accessing 16-5 type 2-4, 23-3...
Page 484 ® Windows 14-1 scanner, cleaning 21-14 Scanner Lock 2-7, 21-12 ® scanning into PC 16-1. See PaperPort questions. See Brother Fax-Back and Xerox TextBridge System sending faxes, 15-3. See fax(es), stand- alone sending to groups. See broadcasting setup Real Time Transmission 6-6 assembly.
Page 485 vertical alignment 21-11 TAD (telephone answering device), video capture from PC external capturing an image 16-10 answer mode 5-1 connecting to video equipment 16-9 connecting 2-11 difficulty 21-9 recording outgoing message 2-13 video printing (walk-up) 11-1 telephone, external 2-11 black and white printing 11-3 telephone index (Tel-index) 7-4 brightness, adjusting 11-8 test...
Page 486: Remote Retrieual Access Card
Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
Page 487 Fold Fold R - 2...
Page 488 Multi-Function Center may not be compatible with the power available in foreign countries. Using USA or CANADA models overseas is at your own risk and will void your warranty. Manufactured by Brother Industries Ltd. whose quality system is registered by BSI and JQA. LE2286001 BSI Certificate of registration No.

This manual is also suitable for:

Mfc760

Brother MFC9100C Service Manual

Using this Manual

Introduction

Test Sheet Procedures (for Usa Only)

Mfc 9100C Control Panel Overview

About Fax Machines

Assembly and Connections

Packing List

Choosing a Location

Paper

Print Area

Connecting the Mfc

Installing the Ink Cartridges

On-Screen Programming

User-Friendly Programming

Initial Setup

Getting Started

Setup Receive

Basic Receiving Operations

Advanced Receiving Operations

Setup Send

Before You Begin

Basic Sending Operations

Advanced Sending Operations

Auto Dial Numbers and Dialing Options

Storing Numbers for Easy Dialing

Dialing Options

Remote Fax Options

Paging and Fax Forwarding

Setting Fax Storage

Changing Remote Retrieval Access Code

Printing Reports

MFC Settings and Activity

Making Copies

Color Copy Keys

Basic Copy Operations

Copy Quality - Temporary Settings

Copy Quality - Changing Default Settings

Legal Limitations

Walk-Up Video Printing

Getting Started

Color Video Printing

Black & White Video Printing

Video Print Quality - Temporary Settings

Changing Default Settings

Video Capture from the PC

Setting up the MFC and Computer to Work Together

Before You Install Multi-Function Link Pro Software

Connecting the MFC to the Computer

Installing Multi-Function Link

Pro Software (CD-ROM 1)

Receiving Messages into the PC

Using MFC as Printer

Features

Printer Driver

Choosing the Right Kind of Paper

Multi-Purpose Paper Cassette

Simultaneous Printing/Fax

Printer Operation Keys

Windows Printing

Printer Emulation

Using the Maintenance Utility Program for Printing from DOS

Using the Brother MFC 9100 Series Printer Driver

Paper Tab

Quality/Color Tab

Control/Maintenance Tab

Using Multi-Function Link Pro Software

Introduction

MFC Remote Setup

Multi-Function Link Pro Main Menu

Sending a Fax from Your PC

Receiving Faxes into the PC

Using Paperport and Scansoft™ Textbridge

Scanning a Document

Video Capture from the PC

Using Internet Faxing with Netcentric™ Faxstorm

Netcentric™ Internet Fax

Quick Links

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Summary of Contents for Brother MFC9100C