Sensor (duplex input) service check (external duplex only)
Step
1
Check the sensor (duplex input) for damage.
Is the above component free from damage?
2
1. Enter the diagnostic mode
2. Select Duplex sensor tests
3. Select Sensor test
4. Observe the line item "input"
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked.
3
Check the above sensor for proper connection.
Is the above sensor connected properly?
Sensor (duplex exit) service check (external duplex only)
Step
1
Check the sensor (duplex exit) for damage.
Is the above component free from damage?
2
1. Enter the diagnostic mode
2. Select Duplex sensor tests
3. Select Sensor test
4. Observe the line item "exit"
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked.
3
Check the above sensor for proper connection.
Is the above sensor connected properly?
Sensor (pass through) service check
Step
1
1. Enter the diagnostic mode
2. Select Input tray tests
3. Select Sensor test
4. Select the appropriate tray number
5. Observe the line item "pass through" for the appropriate
media tray
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked.
Check
Check
Check
Yes
Go to step 2.
Replace the
external duplex
unit assembly.
The sensor is
Go to step 2.
working properly
Replace the
Replace the
external duplex
connection.
unit assembly.
Yes
Go to step 2.
Replace the
external duplex
unit assembly.
The sensor is
Go to step 2.
working properly
Replace the
Replace the
external duplex
connection.
unit assembly.
Yes
The sensor is
Go to step 2.
working properly
Diagnostic information
No
No
No
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