Dell 5535dn Service Manual page 97

Error
code or Error contents
message
28x.35 Sensor (self priming)
late failure
x = bin
number Applies to:
StapleSmart finisher
28x.36 Stapler drive motor
jammed
x = bin
number Applies to:
StapleSmart finisher
28x.37 Invalid tamper motor
manager status
x = bin
number Applies to:
StapleSmart finisher
Description/Action
The sensor (self priming) within
the stapler assembly does not
detect a ready staple in the
specified time.
The stapler assembly has
jammed while stapling or the
stapler drive motor has failed.
A software failure has occurred
with the output option.
Possible repair actions
1. Check all the connections on
the output option controller
card and the stapler assembly.
2. Remove the staple cartridge
and remove all jammed
staples. If the cartridge is
jammed and can not be
removed, go to step 3.
3. Remove the stapler
assembly.
Go to "MFP stapler assembly
stapler unit assembly
removal" on page 4-212.
4. Manually rotate the drive
gears and reset the stapler.
Remove all jammed staples
then reinstall the stapler
assembly.
5. If problem remains, replace
the stapler assembly.
Go to "MFP stapler assembly
stapler unit assembly
removal" on page 4-212.
1. Check all the connections on
the controller card and the
stapler assembly.
2. Remove the staple cartridge
and remove all jammed
staples. If the cartridge is
jammed and can not be
removed, go to step 3.
3. Remove the stapler
assembly.
Go to "MFP stapler assembly
stapler unit assembly
removal" on page 4-212.
4. Manually rotate the drive
gears and reset the stapler.
Remove all jammed staples
then reinstall the stapler
assembly.
5. If problem remains, replace
the stapler assembly.
Go to "MFP stapler assembly
stapler unit assembly
removal" on page 4-212.
1. Turn the machine off/on.
2. Replace the output option if
problem remains.
Diagnostic information
2-65