Error Messages - SATO CT400i Series Quick Manual

¡ Error Messages
Error
Code
FLASH ROM read/write overflow
0
or write count overflow.
2
Defective circuit board
EEPROM error
3
Thermal head is disconnected
4
or broken.
Top cover is not locked.
5
The paper is dead.
6
Sensor type does not match, or
7
sensor level does not match.
The cutter is not connected, or
the cutter is not operating
8
normally.* 1
The ribbon is dead. or ribbon is
9
broken.* 2
A
The amount of data sent from
b
the computer is too high.
c
There is a problem with the computer's
d
communication conditions settings.
Abnormal read/write from the
r
RFID tag.
32
Cause
Printing Operation Confirmation and Error Number Display
Resolution Method
Contact the store, dealer, or support center.
Contact the store, dealer, or support center.
Contact the store, dealer, or support center.
Contact the store, dealer, or support center.
Press on both sides of the top of the top cover
until you hear the cover lock in place.
Load new paper
Contact the store, dealer, or support center.
Contact the store, dealer, or support center.
*1 For cutter, linerless, ad partial cutter types.
Correctly load the ribbon.
*2 For thermal transfer printers
Turn the power off and on again. Adjust the
computer's software data amount to match the
communication conditions. If this does not resolve
the error, check the communication conditions.
Set a new RFID.