Troubleshooting; The Error Light Is On Or Flashing - What Is Wrong; The Power Light Is Not Coming On When I Turn On The Ct400/410 Printer. What Should I Do - SATO CT400 Frequently Asked Questions Manual

FAQs
3.

Troubleshooting

The error light is on or flashing - what is wrong?

When the error light comes on, a number should also be shown on
the Error Number Display.
Error
No.
1
2
3
4
5
6
7
8
9
A
The POWER light is not coming on when I turn on the CT400/
410 printer. What should I do?
• Check that the AC adapter and power cable are plugged in cor-
rectly.
• Check that the cables are not damaged in any way, if necessary
replace the power cable.
• Check for the possibility of a power cut.
• Make sure the fuse is O.K.
TOC
4
Cause
FLASH ROM Read/Write is full
Exceeds FLASH ROM Write Number
PCB Failure
EEPROM Error
Thermal Head is broken.
Head is not locked.
Out of Paper
The type of sensor or level of sensor
is not appropiate.
Cutter is not connected or is not
installed correctly.
Out of ribbon
Ribbon is not installed correctly.
Too much data is transferred from a
computer.
There is an error in the communica-
tion condition settings on the compu-
ter.
CT400/410
Troubleshooting
Contact your supplier.
Contact your supplier.
Contact your supplier.
Contact your supplier.
Press both sides of the front
head and close it firmly.
Replenish paper.
Contact your supplier.
Contact your supplier
Only for Cutter/Linerless type
Set ribbon correctly
Only for thermal transfer type.
Turn the power of the printer off
and on. Adjust the amount of
data of the computer software
according to the communica-
tion condition. If you still experi-
ence the error, confirm the
communication condition.
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