Troubleshooting - Procedures - Sundance Spas Altamar Owner's Manual

16.0 Troubleshooting - Procedures

In the unlikely event your hot tub is not working the way you believe it
should, please first review all the installation and operating instructions in
this manual and check the message on the panel display; second, if you
are still not satisfied it is working properly, please follow the appropriate
troubleshooting instructions.
PROBLEM
NONE OF THE
COMPONENTS
OPERATE (i.e.
pump, light)
PUMP DOES
NOT OPERATE
AND ICON DOES
OPEN OR SHORTED SENSOR (heater disabled)
The main temperature sensor is non-functional.
This must be repaired only by an authorized
dealer or qualified service technician.
CLOSED OR SHORTED FLOW SWITCH ON
SYSTEM STARTUP (system disabled) Flow
switch is non-functional. This must be repaired
only by an authorized dealer or qualified service
technician.
PROCEDURE
Check the control panel lights.
1. If there are letters or symbols displayed on
the screen, refer to the previous section to
determine the meaning and action required.
2. If nothing appears on the screen:
a. Check the household circuit breaker
b. Contact you authorized dealer or quali-
fied service technician.
Depress "JETS" button.
1. If no sound is detected or if a "buzzing" sound
is detected, turn off power to the hot tub and
contact your dealer or service center.
2. If motor operates but no water flows to jets:
a. Pump may not be properly primed. See
instructions below.
b. Contact you authorized dealer or quali-
fied service technician.
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