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Troubleshooting
Removing AMC modules
Troubleshooting
FortiCarrier-5001A does not start up
24
Before removing an AMC module you need to shut down the FortiCarrier-5001A
board using proper shut down procedures.
To remove an AMC module from a FortiCarrier-5001A board
Caution: Do not operate the FortiCarrier-5001A board with an open AMC opening. For
optimum cooling performance and safety, the AMC opening must contain a slot filler panel
or a FortiGate AMC module.
Caution: Because the FortiCarrier-5001A board does not support hot swapping AMC
modules, you must eject the FortiCarrier-5001A board from its chassis slot and completely
open the handles before inserting or removing AMC modules or slot filler panels.
To complete this procedure, you need:
•
A FortiCarrier-5001A board containing a FortiGate AMC module
•
An electrostatic discharge (ESD) preventive wrist strap with connection cord
Caution: FortiCarrier-5001A boards and FortiGate AMC modules must be protected from
static discharge and physical shock. Only handle or work with these components at a
static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive
wrist strap when handling these components.
1
Attach the ESD wrist strap to your wrist and to an available ESD socket or wrist
strap terminal.
2
Eject the FortiCarrier-5001A board from the chassis slot.
3
With the FortiCarrier-5001A left (top) handle fully open, pull the latch on the AMC
module front panel to the extended position to unlock the module from the
FortiCarrier-5001A board.
4
Gently pull the latch to remove the module.
5
With the FortiCarrier-5001A left (top) handle fully open, install a replacement AMC
module or an AMC slot filler panel into the opening in the FortiCarrier-5001A front
panel.
This section describes the following troubleshooting topics:
•
FortiCarrier-5001A does not start up
•
FortiCarrier-5001A status LED is flashing during system operation
•
FortiGate AMC modules not detected by FortiCarrier-5001A board
Shelf manager or firmware problems may prevent a FortiCarrier-5001A board
from starting up correctly.
Hardware installation
FortiCarrier-5001A Security System Guide
01-400-91945 -20090223
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