Trouble Shooting - Rinnai Gourmet 4 Owner's Operation Manual

Use the following chart to help determine whether a service call is required, however if you are unsure
about the way your barbecue is operating, contact Rinnai or your local agent.
Burner(s) will not ignite using the igniter:
For "Propane" or "Universal LPG" Barbecues
using gas cylinder: Gas cylinder valve is not
'ON'
For "Propane" or "Universal LPG" Barbecues
using gas cylinder: Cylinder is empty
For "Natural" Gas Barbecues and "Propane" or
"Universal" LPG Barbecues connected to a
reticulated gas supply:
Igniter is not working:
Gas Injector has blockage
Burner flame is erratic:
Excessive yellow flame, irregular size of flame across the burner, 'popping' of the
flame, sooting, abnormal noises and hissing sounds may indicate incorrect
NOTE
assembly or that the appliance may need servicing. If the following checks do not
rectify the problem contact Rinnai.
Burner is incorrectly fitted to the barbecue
Burner is dirty or blocked
Gas cylinder is empty
Regulator is faulty
Injector is partially blocked
Gas is leaking from hose or connections:
Hose has deteriorated
Gas valve is faulty
Threads are damaged
Other Problems:
Control knobs hard to turn
Hood wont close with rotisserie motor
connected
Service and Spare Parts
Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to
give the best service on your Rinnai appliance.
If your barbecue requires service, please call our National Help Line number which is located on the
back page of this instruction booklet.
Rinnai recommends that this appliance be serviced every 2 years.
DO NOT carry out any service work other than that mentioned in the "Trouble
Shooting" table.
WARNING
Rinnai Australia

TROUBLE SHOOTING

- 20 -
Turn gas cylinder valve 'ON'.
Replace with a 'full' gas cylinder.
Ensure isolating valve to Barbecue is 'ON'.
Contact an Authorised person (gasfitter) to
check the gas supply.
Replace battery (page 9).
Check ignition system (page 9).
Contact Rinnai.
Fit burner in accordance with the "Assembly &
Testing" section (page 8).
Clean the burner (page 19).
Replace with a 'full' cylinder.
Contact Rinnai.
Contact Rinnai.
Contact Rinnai.
Contact Rinnai.
Contact Rinnai.
Contact Rinnai.
Check that the rotisserie motor has been fitted
correctly.
BBQ Owner's Operation Manual