Accessing Fault History - Xerox Phaser 3425 Service Manual

When an error first occurs, record the error message and code then cycle power to the
printer to see if the error recurs. Fault History can be accessed one of two ways:

Accessing Fault History

1.
View the printer's fault history on the front panel.
a. Troubleshooting --> Service Tools --> Fault History
Go to
History. Or...
2.
If the printer is connected to a network and has a TCP/IP address, view the
printer's web page using a web browser.
a.
Open a web browser.
b.
Enter the printer's IP address as the URL.
c.
Select the Troubleshoot link and the fault history will be displayed.
Error Messages and Codes
Jam
or
3-3