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1.9 The System Administrator
The system enables you to set up a wide range of advanced telephony features, with your own numbering plan, speed
dialling and feature codes. It also allows you to restrict access, selectively, to certain numbers for external calls and to
permit controlled access to your local network for staff working away from your premises.
Codes and phone numbers can be set up for the benefit of all users or can be assigned to individual extensions. Codes for
speed dialling may be up to eight digits and may include the * and # symbols. The default feature codes can be deleted
and replaced by alternatives, if required.
In use, phone numbers programmed for individual extensions take precedence over general ones, and those entered at
extensions take overall precedence; these remain in force until cancelled by the user or when the system is re-booted.
1.10 Default Speed Dial and Feature Codes
Your system administrator can set up Speed Dial codes for frequently used numbers. These can be full numbers, area
codes, or prefixes which give access to other phone service providers.
The phone system also has a number of short codes for special features. The set below are the default codes, note
however that these can be edited and changed by your system administrator.
In the short codes below, N represents another number such as an extension number.
*01
*02
*03
*04
*05
*06
*07*N# Forward to Number
*08
*09
*10*N# Do Not Disturb Exception Add
*11*N# Do Not Disturb Exception Delete
*12*N# Follow Me Here
*13*N# Follow Me Here Cancel
*14*N# Follow Me To
Analog Phone
IP Office
Forward Unconditional On
Forward Unconditional Off
Forward on Busy On
Forward on Busy Off
Forward on No Answer On
Forward on No Answer Off
Do Not Disturb On
Do Not Disturb Off
*15
Call Waiting On
*16
Call Waiting Off
*17
Voicemail Collect
*18
Voicemail On
*19
Voicemail Off
*26
Clear Call Waiting
*27*N#
Hold Call Waiting
*30
Call Pick Up Any
*31
Call Pick Up Group
*32*N#
Call Pick Up Extension
*33*N#
Call Queue
*48
Voicemail Ringback On
*49
Voicemail Ringback Off
*57*N#
Forward on Busy Number
15-601073 Issue 05a (06 September 2008)
The Telephone: Voicemail
Page 11
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