Palm Treo 700VVX User Manual page 291

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require an upgrade for accessing email
on a smartphone.
Press Start
, select Programs, and
then select ActiveSync
Menu
(right softkey) and select
Configure Server. Make sure the This
server requires an encrypted (SSL)
connection box is checked.
Enter the name of a different outgoing
mail server for sending mail. Many ISPs,
such as cable companies, require that
you have an Internet connection to their
network to send email through their
servers. In this case, you can almost
always receive email from these
accounts, but if you want to send email,
you must send it through another server
(see Setting up a POP/IMAP account in
the Messaging application: Other email
providers).
My vCard or vCal email attachment isn't
forwarding correctly
Microsoft Office Outlook provides several
features including vCard and vCal that work
with email client software on a Windows
computer. For these features to work
correctly, the email client software must be
properly set up. Follow these steps to
check the settings:
1 On your computer, click Start and
. Press
select Settings.
2 Select Control Panel.
3 Select Internet Options, and then click
the Programs tab.
4 Make sure that the email field is set to
the correct email client software.
5 Click OK.
6 Start the email client software and
make sure it is configured as the default
MAPI client. Consult the documentation
for your desktop email application for
more information.
When I sync with my Exchange server my
info is not downloading to my
smartphone
Check with your system administrator to
obtain the name of the mail server that
offers you wireless access to the corporate
mail system. If you cannot obtain the name
of this server (some companies do not give
it out, because they do not want wireless
access to their servers), you cannot use
Exchange ActiveSync to synchronize with
T R O U B L E S H O O T I N G
E M A I L
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291

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