Troubleshooting; Power; Audio; Video - Integra DTM-40.4 Instruction Manual

Troubleshooting

If you have any trouble using the receiver, look for a
solution in this section.
If you can't resolve the issue yourself, try resetting
the receiver before contacting the dealer from
whom you purchased this unit.
To reset the receiver to its factory defaults, turn
it on and, while holding down the [Tuning
Mode] button, press the [On/Standby] button.
Note that resetting the receiver will delete your

Power

Can't turn on the receiver
• Make sure that the power cord is plugged into the
electric outlet properly.
• Unplug the power cord from the electric outlet, wait 5
seconds or more, then plug it in again.

Audio

There's no sound or it's very quiet
• Make sure the speaker set A or B is on (
• Make sure that all audio connecting plugs are pushed

in all the way (
• Make sure that the polarity of the speaker cables is
correct, and that the bare wire is in contact with the
metal part of each speaker terminal (
• Make sure that the speaker cables are not shorting.
• Make sure that the inputs and outputs of all
components are connected properly.
• Make sure that the correct input source is selected

( page 19).
• If the MUTING indicator is shown on the display,
press the remote controller's [Muting] button to
unmute the receiver (
• If your turntable uses an MC cartridge, you must
connect an MC head amp, or an MC transformer and
a phono preamp.
• Make sure that the digital input source is selected

properly ( page 41).
• The receiver does not support multichannel audio
input. The PCM signal can be input only to digital
input terminals. Make sure that PCM is selected on the
playback component (
• While a pair of headphones is connected to the Phones
jack, no sound is output from the speakers.

( page 19)
Noise can be heard
• Using cable ties to bundle audio cables with power
cords, speaker cables, and so on may degrade the
52
En-

page 19).
page 14-17).

page 10).

page 19).

page 14, 41).
audio performance; do not bundle audio cables
together with power cords or speaker cables.
• An audio cable may be picking up interference. Try
repositioning your cables.
The tone controls have no effect
• If the DIRECT is turned on, the tone controls have no
effect. Press the [Audio] button to turn the function
off. The DIRECT indicator will go off (

Video

There's no picture
• Make sure that all video connecting plugs are pushed

in all the way. ( page 14)
• Make sure that each video component is properly

connected. ( page 14, 16)
• If the video source is connected to a composite video
input, your TV must be connected to the
corresponding composite video output. (

Tuner

Reception is noisy, stereo FM reception suffers
from hiss, or the FM STEREO indicator doesn't
appear
• Relocate your antenna.
• Move the receiver away from your TV or computer.
• Listen to the station in mono (
• When listening to an AM station, operating the remote
controller may cause noise.
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.

Remote Controller

The remote controller doesn't work
• After inserting or replacing the batteries, press the
remote controller's [Main] or [Zone2] button before
you start performing the desired operation (
• Make sure that the batteries are installed with the

correct polarity ( page 6).
• Install new batteries. Don't mix different types of
batteries or old and new batteries (
• Make sure that the remote controller is not too far
away from the receiver, and that there's no obstruction
between the remote controller and the receiver's

remote control sensor (
• Make sure that the receiver is not subjected to direct
sunshine or inverter-type florescent lights. Relocate if

necessary ( page 6).

page 21).

page 14)

page 23).

page 9).

page 6).
page 6).