Maintenance; Replacement Parts; Factory Service - Standard Horizon Matrix GX2000 Owner's Manual

17 MAINTENANCE

The inherent quality of the solid-state components used in this transceiver will
provide many years of continuous use. Taking the following precautions will pre-
vent damage to the transceiver.
• Keep the microphone connected or the jack covered at all times to prevent
corrosion of electrical contacts;
• Never key the microphone unless an antenna or suitable dummy load is con-
nected to the transceiver.
• Ensure that the supply voltage to the transceiver does not exceed 16 VDC or
fall below 11 VDC.
• Use only STANDARD HORIZON-approved accessories and replacement parts.
In the unlikely event of serious problems, please contact your Dealer or our repair
facility. Address and phone numbers for this facility, as well as warranty informa-
tion, are contained in section "19 WARRANTY."

17.1 REPLACEMENT PARTS

Occasionally an owner needs a replacement mounting bracket or knob.
These can be ordered from our Parts Department by writing or calling:
Marine Division of Vertex Standard
US Headquarters
10900 Walker Street, Cypress, CA 90630, U.S.A.
Telephone (714) 827-7600
Commonly requested parts, and their part numbers are listed below.
• Power Cord: T9025406
• VOL and SQL Knob: RA1168000 (White), RA1168100 (Black)
• CH Knob: RA1167800 (White), RA1167900 (Black)
• Mounting Bracket: RA078410A (White), RA078400A (Black)
• Mounting Bracket Knob: RA0978500 (White), RA0978600 (Black)
• Microphone Hanger: RA0436000 (White), RA0458800 (Black)
• RAM+ Mic Routing Cable Assembly: S8101512

17.2 FACTORY SERVICE

In the unlikely event that the radio fails to perform or needs servicing, please con-
tact the following:
Standard Horizon
Attention Marine Repair Department
10900 Walker Street, Cypress, CA 90630
Telephone (800) 366-4566
An "RA" Return Authorization number is not necessary to send a product in for
service. Include a brief note describing the problem along with your name, return
address, phone number, and proof of purchase.
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