Transfer; Conference - Avaya IP Office 5610 User Manual

Transfer

Transfer
The Transfer feature allows you to transfer a call from your telephone to another
extension or outside number.
To transfer the current call to another extension
1.
2.
3.
To transfer a new call to a held call using Conference:
1. With a call in progress and you wish to make an enquiry call or another call arrives,
press
The new call requires to be transferred to the first held call.
2. To transfer the new call to the held call, press
Drop. The transfer is complete.

Conference

The Conference feature allows you to conference other parties (including yourself) into
a call.
Notes: 1. The number of parties allowed in a conference is controlled by your
To add another party to a call:
1.
2.
3.
4.
5.
To add a held call(s) to an active call:
1.
2.
To leave a conference call:
1. To leave a conference, press
IP Office 5610 User's Guide
40DHB0002USFG – Issue 1 (9th February 2005)
With a call in progress, press
When you hear dial tone, dial the number to which the call is to be transferred.
Do one of the following:
• To transfer the call without announcing it, either hang up or press
Transfer again. The transfer is complete. If the transferred call is not answered
within a preset time, it is returned to you.
• To announce the call before transferring it, wait for the called party to answer.
If the called party is willing to accept the call, press
complete the transfer.
If the called party does not wish to accept the call, press
You can return to the held call by pressing its call appearance button.
• If the line is busy or if there is no answer, press
You can return to the held call by pressing its call appearance button.
Hold. Make or answer the second call.
telephone system.
2. Two Call Appearance keys are required for the conference feature.
With a call in progress press
Dial the number of the person you want to add to the call.
Wait for an answer.
If the called party does not answer or does not want to join the conference, press
Drop. You can return to the held call by pressing its call appearance button.
To add the person to the call, press
Repeat steps 1 through 4 for additional conference connections.
Press Conference.
All held calls are added to the conference.
Basic Call Handling Features - Page 13
Transfer
Conference and then
Conference. The existing call is put on hold.
Conference again.
Drop.
Basic Call Handling Features - Page 13
Transfer again to
Drop.
Drop.
Transfer