Linksys SPA941 Administration Manual page 96

•
Flat-rate Pricing: The customer is charged one rate (sometimes two rates, one for peak and one
for off-peak) rather than a mileage-sensitive program rate.
•
IXC (Interexchange Carrier): A long-distance provider that maintains its own switching equipment.
•
IVR (Interactive Voice Response): Provides mechanism for information to be stored and retrieved
using voice and a touchtone telephone.
•
Local Loop: The local telephone company provides the transmission facility from the customer to
the telephone company's office, which is engineered to carry voice and/or data.
•
North American Numbering Plan (NANP): How we identify telephone numbers in North America.
We can identify the telephone number based on their three separate components (NPA) (NXX)
(XXXX).
•
PIN (Personal Identification Code): A customer calling/billing code for prepaid and pay-as-you-go
calling cards.
•
Private Branch Exchange: Advanced phone system commonly used by the medium to larger
customer. It allows the customer to perform a variety of in-house routing (inside calling). The dial
tone that is heard when the customer picks up the phone is an internal dial tone.
•
SS7 (System Signaling Number 7): Technology used by large carriers to increase the reliability
and speed of transmission between switches.
•
Switch (Switching): Equipment that connects and routes calls and provides other interim functions
such as least cost routing, IVR, and voicemail. It performs the "traffic cop" function of
telecommunications via automated management decisions.
•
Touchtone (DTMF): The tone recognized by a push button (touchtone) telephone.
•
Unified Messaging: Platform that lets users send, receive, and manage all email, voice, and fax
messages from any telephone, PC, or information device.
•
Voice Mail: A system that allows storage and retrieval of voice messages through voicemail
boxes.
© 2003 - 2005 Linksys, a Division of Cisco Systems Proprietary (See Copyright Notice on Page 2)
DRAFT
96