Phone Will Not Make Or Receive Calls - Linksys SPA941 Administration Manual

Step 3 - Contact Network Administrator or Service Provider. Tell them that the phone does not boot up
and that all the connections including the AC have been checked.
Serial Number and telephone number ready for the support personnel. The Serial number is printed on
the bottom of the phone.

Phone will not make or receive calls.

If the phone will not make or receive calls, please execute the following steps.
Step 1 - Please press menu button, then "11", then "2". This will provide the registration information for
Extension 1 of the phone. The screen should display "E1 Registered" and other information in the format
provided below. There may be a problem and the screen will display "Not Registered".
This diagram needs to be updated to reflect the SPA941 user interface.
L
L
E1 Registered
Last Reg: 08:33 1/3
Next Reg in: 13s
Step 2 – Write down if the phone is "Registered" or "Not Registered". To exit from this menu option, press
the menu button.
Step 3 – Get the Current IP Address of the phone. To get the Current IP Address, please press menu,
"9", "2". The phone will display the Current IP Address and please write it down. To exit from this menu
option, press the menu button.
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