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Updated April 2, 2009
Appendix B. Printer maintenance procedures
Product care procedures
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Service provider system maintenance procedures
Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9
Models TF6 and TM6
© Copyright IBM Corp. 1997, 2006
Note: Power OFF all system components and unplug all power cables prior to
cleaning.
Owners and users should periodically inspect their system unit and its components
for cleanliness and perform the following procedures based on usage and
environmental characteristics.
1. Clean the cover for cosmetic purposes as required.
v IBM suggests the use of a soft clean cloth with warm soapy water for
cleaning the plastic parts on IBM product
v Don't use abrasives or any alkaline, ammonia, or chloride-based cleaner.
Note: Do not apply cleaning solution directly to the cover. Always apply the
cleaner on a clean cloth and then wipe the cover with the damp cloth.
Be certain that the cloth is only damp and not dripping wet.
2. MICR Reader Read Head Cleaning as required.
v The MICR reader read head should be cleaned after 10 000 checks are
processed or every 3 months. See "MICR reader read head cleaning" on
page 56.
3. Document scanner cleaning as required. (Model TI8, TI9, TG8, TG9 only.) See
"Document scanner cleaning (Model TI8, TI9, TG8, TG9)" on page 59.
4. Thermal Printhead Cleaning as required.
The thermal printhead can be cleaned whenever print quality deteriorates.
a. Open the paper cover.
b. Using a cotton swab soaked in isopropyl alcohol, gently wipe the printhead
several times on its print line and on the surrounding area. (See Figure 33
on page 58 for more details.)
c. Wipe off any residual alcohol with a dry swab.
If the print quality does not improve after cleaning the thermal printhead, call
for Service.
Preventive Maintenance Scheduling
The following procedures can be performed during normal service call
routines:
v Clean the dust and debris from the paper cover and ribbon cover areas.
v If the printer has a check flipper, clean dust and debris from the area under the
flipper cover and the flipper cartridge.
v Check the document scanner for dust and dirt (Models TI8, TI9, TG8, TG9 only).
v Clean the dust and debris from the top cover area.
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