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General
Diskette drive in-use light
stays on, or the system
bypasses the diskette drive,
or the diskette drive does
not work.
Monitor problems (general).
Some IBM monitors have
their own self-tests. If you
suspect a problem with the
monitor, refer to the
information that comes with
the monitor for adjusting and
testing instructions.
System Error and DIMM X
LED on
System Error and CPU X
LED on
Setup
Setup and Installation CD
won't start.
ServeRAID program cannot
view all installed drives - or -
cannot install NOS.
The Operating System
Installation program
continuously loops.
ServerGuide won't start your
NOS CD.
Can't install NOS - option is
grayed out.
1.
If there is a diskette in the drive, verify that:
a.
The diskette drive is enabled in the Configuration/Setup utility program.
b.
The diskette is good and not damaged. (Try another diskette if you have one.)
c.
The diskette is inserted correctly in the drive.
d.
The diskette contains the necessary files to start the server.
e.
The software program is OK.
f.
Cable is installed correctly (proper orientation)
2.
Run Diskette Drive Diagnostics.
3.
Cable
4.
Diskette Drive
5.
System Board
1.
Monitor
2.
Run Video Diagnostics. If diagnostics pass, the problem may be a video driver.
3.
Display Adapter / System Board
1.
Replace DIMM X
1.
Replace CPU X
•
Be sure the server is supported; all eServers with a startable (bootable) CD-ROM
drive are supported.
•
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
•
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
•
Be sure there are no duplicate SCSI IDs or IRQ assignments.
•
Be sure that the hard disk drive is connected properly.
Free up more space on the hard disk.
Be sure the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the setup and configuration program.
FRU/Action
Action
Symptom-to-FRU index
93
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